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As part of our South Region (Greece, Malta, Cyprus, Albania, Kosovo, Kazakhstan, Georgia, Azerbaijan, Uzbekistan), we’re looking for a Head of Courier Strategy &amp; Innovation to help us chart the course for sustainable growth, scale new initiatives, and bring innovation to life. This role sits at the intersection of strategy, operations, and technology, with a special focus on embedding new technologies across the business to unlock efficiency and customer value.What you’ll be doingThis role is all about driving initiatives and innovations across diverse markets while ensuring Wolt remains agile and forward-thinking. You’ll partner with the rest of the South Ops functions, global functions, and external stakeholders to identify opportunities, pilot new initiatives, and scale what works.Day-to-day in this role you’ll:<ul><li>Plan, develop and execute sustainability initiatives.</li><li>Lead strategic projects across multiple markets, ensuring alignment and knowledge-sharing.</li><li>Drive innovation pilots (e.g. new business models, automation, AI applications) and oversee their rollout across the region.</li><li>Identify key areas of improvement in terms of efficiency, customer experience and propose scalable actions across all markets.</li><li>Work closely with the other South Ops teams (Supply, Efficiency, Quality, Experience) to ensure scalability and consistency.</li><li>Communicate with legal authorities and respond to official requests, while proactively monitoring regulatory and legal developments that may impact Wolt’s operations across the region.</li></ul>Our humble expectations<ul><li>5+ years of experience in strategy, operations, consulting or leadership roles in high-growth environments.</li><li>Proven track record of driving cross-functional projects and delivering measurable impact.</li><li>Strong analytical and financial acumen, with the ability to turn insights into action.</li><li>Fluency in both English and Greek languages.</li><li>Experience working with AI/ML tools, or a keen interest in leveraging them for business transformation.</li><li>A collaborative leader who thrives in fast-paced, ambiguous environments.</li><li>Excellent project management and execution capabilities.</li></ul>What we offer<ul><li>Shape the future of one of the fastest-growing regions within Wolt and DoorDash.</li><li>Work on diverse challenges across multiple countries, cultures, and business models.</li><li>Drive high-impact initiatives and see your ideas come to life at scale.</li><li>Be at the forefront of AI adoption in one of the world’s leading tech companies.</li><li>Collaborate with smart, motivated colleagues across markets and functions.</li><li>Enjoy the benefits of working in a global company while having the autonomy of a regional role.</li></ul>

Head of Courier Strategy & Innovation, South Region

We are actively looking to recruit the most motivated individuals who bring curiosity, a strong academic foundation, and a desire to pursue a career in Business Consulting and contribute toimpactful projects in Greece and abroad. As a Supply Chain &amp; Operations Consultant, you will collaborate with experienced professionals and contribute to projects that span various industries, building valued relationships with external clients and internal peers by applying your academic background, a consulting mindset and personal skills to deliver meaningful results. At the same time, you will have the opportunity to develop and grow through hands-on experience on a variety of engagements across multiple geographies, working on clients’ sites and EY offices.&nbsp;&nbsp;Your key responsibilities&nbsp;&nbsp;&nbsp;As a Supply Chain &amp; Operations Consultant, you will take part in demanding projects with local, regional and global reach, and you will:&nbsp;<ul><li>Assist in data collection and validation, and perform data analyses applying state of the art AI tools to identify gaps and improvement opportunities to achieve operational excellence, increased resilience and sustainability performance&nbsp;</li></ul><ul><li>Take part in client meetings and interview client stakeholders to understand their business requirements and strategic objectives.&nbsp;</li></ul><ul><li>Document business requirements, develop process flows and design / redesign processes using AI technologies, across logistics &amp; fulfilment, manufacturing, planning and procurement domains, frequently as part of cross-functional EY teams.&nbsp;</li></ul><ul><li>Gather &amp; analyze benchmarks and leading practices from Global &amp; Regional sources of EY network and contribute in defining clients’ future state performance targets.&nbsp;&nbsp;</li></ul><ul><li>Support in the development, design and modeling of innovative future state scenarios for clients’ operations, collaborating with an extended eco-system of internal and external partners.&nbsp;</li></ul><ul><li>Support clients’ in implementing new supply chain strategies, operating models and processes, frequently working on clients’ offices and sites as part of joint EY and client’s teams.&nbsp;</li></ul>&nbsp;Skills and attributes for success&nbsp;&nbsp;&nbsp;<ul><li>Problem solving and critical thinking skills.&nbsp;</li></ul><ul><li>Strong attention to detail with a logical and methodical approach.&nbsp;</li></ul><ul><li>Exceptional organizational and time management skills with the ability to prioritize and complete multiple complex projects under tight deadlines.&nbsp;</li></ul><ul><li>Excellent interpersonal skills and ability to work effectively within a diverse and global team.&nbsp;</li></ul><ul><li>Ability to develop presentations that are clear and of high-quality, translating EY consulting services into meaningful and impactful valued propositions for clients.&nbsp;</li></ul><ul><li>Curiosity and eagerness to learn and apply new technologies and methodologies, staying abreast of the latest developments in emerging AI technologies.&nbsp;</li></ul><ul><li>A passion and motivation to interact with clients and provide them with high quality service.&nbsp;&nbsp;</li></ul><ul><li>A client-service mindset.&nbsp;</li></ul><ul><li>Self-motivation and a proactive attitude toward personal and professional development in Consulting.&nbsp;</li></ul>&nbsp;What we look for&nbsp;<ul><li>Excellent academic background, including a Bachelor and / or Master’s degree in STEM or Business domains, ideally with a specialization in Supply Chain &amp; Operations Management.&nbsp;&nbsp;</li></ul><ul><li>Knowledge of business analysis tools and techniques, for modelling, design or simulation, ideally with relevant certifications&nbsp;&nbsp;</li></ul><ul><li>Advanced proficiency in MS Office applications with relevant trainings, certifications or practical proof of expertise.&nbsp;&nbsp;</li></ul><ul><li>Knowledge, and ideally certification, in using Copilot and / or other GenAI tools will be consider as a strong asset.&nbsp;</li></ul><ul><li>Excellent written and spoken English required; Strong skills in German, Swedish, Norwegian, Danish, or Spanish are a plus.&nbsp;</li><li>Working experience (up to 5 years) in Management Consulting or in business analysis roles in a corporate environment within supply chain &amp; operations management will be considered as a plus.&nbsp;</li></ul>&nbsp;What’s most important is that you’re dedicated to working with your colleagues as part of a high-performing team. You’ll need to demonstrate enthusiasm, high motivation and passion to develop fast in a multinational working environment. You’ll need to thrive in picking up new skills and talents as you go, so natural curiosity, a lot of questions and the confidence to speak up when you see something that could be improved are essential. If you’ve got the right combination of technical knowledge and communication skills, this role is for you.&nbsp;&nbsp;&nbsp;Ideally you ‘ll also have&nbsp;<ul><li>Business Intelligence Tools (PowerBI, TIBCO Spotfire, Tableau or any other relevant tools)&nbsp;</li></ul><ul><li>Network Design tools (e.g. Coupa Supply Chain Guru/ Llamasoft, AnyLogic/Anylogistix or any other relevant tools)&nbsp;&nbsp;</li></ul><ul><li>Logistics design, simulation and modelling tools (e.g., AutoCAD, , FlexSim, Simio).&nbsp;</li></ul><ul><li>Logistics &amp; Fulfilment tools (e.g, WMS, TMS, YMS)&nbsp;</li></ul><ul><li>Supply chain tools to enable transformation in IBP/S&amp;OP, Demand &amp; Supply, Inventory Management, Category Management, Strategic Sourcing or Operational Procurement processes.&nbsp;</li></ul>&nbsp;&nbsp;What we offer you  &nbsp;Ability to Shape your Future with Confidence by:&nbsp;<ul><li>Developing your professional growth:&nbsp;</li></ul><ul><li>You'll have unlimited access to educational platforms, EY Badges and EY Degrees, alongside support for certifications. You will experience personalized coaching and feedback, and gain exposure to international projects, through our expansive global network, empowering you to define and achieve your own success.&nbsp;</li></ul><ul><li>Dive into our innovative GenAI ecosystem, designed to enhance your EY journey and support your career growth. These advanced AI tools will empower you to focus on higher-value work and meaningful interactions, enriching your professional experience like never before.&nbsp;</li></ul><ul><li>Empowering your personal fulfilment: We focus on your financial, social, mental and physical wellbeing.&nbsp;</li></ul><ul><li>Our competitive rewards package, depending on your experience, includes cutting-edge technological equipment, ticket restaurant vouchers, a private health and life insurance scheme, income protection and an exclusive EY benefits club card that provides a wide range of discounts, offers and promotions.&nbsp;</li></ul><ul><li>Our flexible working arrangement (hybrid model) is defined based on your own preferences and team’s needs, and we enjoy other initiatives such as summer short Fridays and an EY Day Off.&nbsp;</li></ul><ul><li>Our commitment to a sustainable way of operating, encourages volunteerism, promotes sustainable practices and offers opportunities for you to create a positive societal impact.&nbsp;</li></ul><ul><li>Our pride lies in working at EY as one of the most recognized employers in Greece through our multiple awards received over the last 3 years (Top Employer, Great Place to Work and Best Workplace in Professional Services &amp; Consulting).&nbsp;</li></ul><ul><li>Fueling an inclusive culture: We prioritize a diverse, equitable and inclusive environment, where you’ll be embraced for who you are and empowered to use your voice to help others find theirs.&nbsp;</li></ul>&nbsp;

Supply Chain & Operations Consultant

Working in a multi-national creative environment, you will be given the opportunity to work on challenging projects, gaining exposure and interact in a fast-paced environment.We, at the People Consulting Team of EY Greece, are giving the best of ourselves every day to fulfill our purpose; to build a better working world by creating the best experiences for the people of the organizations we work with. We believe, and have solid proof, that putting humans@center is the only successful way forward for individuals, organizations, and ecosystems. We are currently seeking highly driven people to join our team and help us make our vision a reality.Working with us you should expect to explore the areas of&nbsp;Organizational Design &amp; Workforce Planning | Change Management &amp; People Transformation&nbsp;|&nbsp;Performance &amp; Rewards Optimization&nbsp;|&nbsp;Culture &amp; Leadership Development&nbsp;|&nbsp;Learning &amp; Talent optimization&nbsp;|&nbsp;Board Effectiveness&nbsp;always looking for new ways to apply sustainability principles and innovative thinking across everything we do.&nbsp;Your key responsibilitiesBeing part of the People Consulting Team, as a Consultant, you will be working in teams of EY professionals across different functions with diverse backgrounds, aiming to deliver quality services to our clients. You’ll work with leading organizations to help them create long term value with their people and you’ll use your knowledge and experience to bring out-of-the-box solutions to them.You will enhance your knowledge and experience across a wide range of domains and industry sectors and you will have the opportunity to experiment with new concepts and work with or guide teams to deliver exceptional experiences for our clients.You will also be participating in market, sales and business development activities for our Consulting Services. As part of our team you will be expected to take on responsibility early, while continuously developing your personal skills through learning, experiences and coaching.&nbsp;&nbsp;Skills and attributes for success:<ul><li>Understand and support Project Teams with a focus on deliverables and client business priorities, by demonstrating a solution focus mindset and taking ownership of specific elements of work.</li><li>Understand the client's industry and recognize key performance drivers and business trends.</li><li>Possess strong business acumen and demonstrate ability to quickly assimilate new knowledge.</li><li>Conduct research for new solutions and offerings.</li><li>Strong analytical, problem solving, numerical and interpersonal skills.</li><li>Remain current on new developments in advisory services capabilities and industry knowledge.</li><li>Work at client’s premises, when needed, demonstrating EY’s values at all times, delivering with quality and managing expectations of service.&nbsp;</li><li>Manage risk and confirm key stakeholders are kept informed about progress and expected outcomes.</li></ul>&nbsp;&nbsp;To qualify for the role, you must have:<ul><li>1-3 years of previous experience working in a professional service, public or private sector organization, having gained considerable experience in the areas of people management and/or organizational transformation</li><li>Excellent academic background, including at a minimum a master’s degree, preferably in business and/or human sciences. Post graduate studies from business or engineering schools would be considered an asset.</li><li>Experience in Management Consulting, Organizational Strategy, Change Management and People Transformation.</li><li>Critical thinking and curiosity to learn.</li><li>Experience in working with diverse and agile teams; ability to adapt to different team roles depending on the nature of each project.</li><li>Multi-sector &amp; international experience will be considered as an asset.</li><li>Strong written, verbal communications skills and presentation skills in Greek and English. Fluent English is a pre-requisite. Knowledge of additional languages will be appreciated.</li><li>Ability to work under tight timelines.</li><li>Demonstrated integrity and work ethic.</li></ul>&nbsp;What we look forWhat is most important is that you are dedicated to working with your colleagues as member of a high-performing team. You will need to thrive in picking up new skills as you go, so natural curiosity and the confidence to speak up when you see something that could be improved are essential.&nbsp;If you believe in yourself, if you understand that change is the only constant and you have the right combination of technical knowledge and mindset, we would love to meet you!&nbsp;What&nbsp;we offer&nbsp;&nbsp;Ability to Shape your Future with Confidence by:<ul><li>Developing your professional growth:<ul><li>You'll have unlimited access to educational platforms, EY Badges and EY Degrees, alongside support for certifications. You will experience personalized coaching and feedback, and gain exposure to international projects, through our expansive global network, empowering you to define and achieve your own success.</li><li>Dive into our innovative GenAI ecosystem, designed to enhance your EY journey and support your career growth. These advanced AI tools will empower you to focus on higher-value work and meaningful interactions, enriching your professional experience like never before.</li></ul></li></ul><ul><li>Empowering your personal fulfilment: We focus on your financial, social, mental and physical wellbeing:<ul><li>Our competitive rewards package, depending on your experience, includes cutting-edge technological equipment, ticket restaurant vouchers, a private health and life insurance scheme, income protection and an exclusive EY benefits club card that provides a wide range of discounts, offers and promotions.</li><li>Our flexible working arrangement (hybrid model) is defined based on your own preferences and team’s needs, and we enjoy other initiatives such as summer short Fridays and an EY Day Off.</li><li>Our commitment to a sustainable way of operating, encourages volunteerism, promotes sustainable practices and offers opportunities for you to create a positive societal impact.</li><li>Our pride lies in working at EY as one of the most recognized employers in Greece through our multiple awards received over the last 3 years (Top Employer, Great Place to Work and Best Workplace in Professional Services &amp; Consulting).</li></ul></li></ul><ul><li>Fueling an inclusive culture:&nbsp;We prioritize a diverse, equitable and inclusive environment, where you’ll be embraced for who you are and empowered to use your voice to help others find theirs.</li></ul>&nbsp;

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head of courier strategy & innovation, south region

Wolt Greece

supply chain & operations consultant

EY

people consulting professional

EY

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