LastWeek

LastThreeDays

Today

Aoristou

Internship

FullTime

OnSite

Hybrid

The role involves supporting German‑speaking customers through chat, phone and email, mainly regarding issues related to transactions, payments and account functionality. The focus is on accurate guidance, timely issue resolution and delivering an excellent customer experience.&nbsp;Key Responsibilities<ul><li>Provide customer support in German across chat, phone and email channels</li><li>Handle inquiries related to transactions, payments, account issues and general service functionality</li><li>Record, monitor and follow up on customer requests, ensuring accurate system updates</li><li>Deliver clear, comprehensive and reliable information to users</li><li>Collaborate with internal teams (payments, technical support, operations) for case escalation and resolution</li><li>Stay up to date with new features, processes and service updates</li></ul>&nbsp;Required Qualifications<ul><li>Excellent command of German (C1–C2)</li><li>Very good command of Greek, written and spoken</li><li>Good command of English (B2) with certification</li><li>High school diploma (Lyceum or equivalent)</li><li>Completed military obligations (for male candidates)</li><li>Familiarity with digital tools and mobile applications</li><li>Strong communication skills with an ability to understand customer needs</li><li>Problem‑solving skills and adaptability</li><li>Professionalism, patience and attention to detail</li><li>Ability to work both independently and collaboratively</li></ul>&nbsp;Desired Qualifications<ul><li>Previous experience in customer service or call center environment</li><li>Previous experience in digital payments, fintech or a similar environment</li><li>Experience using ticketing systems or CRM platforms</li></ul>&nbsp;Benefits<ul><li>Competitive monthly salary and insurance coverage from day one</li><li>Continuous training on processes, products and services</li><li>Access to an extensive e‑learning library for skill development</li><li>Career development opportunities in a growth‑oriented environment</li><li>Corporate mobile plan and preferential telephony packages</li><li>Annual meal voucher</li><li>Additional benefits through corporate partnerships</li></ul>

Customer Service Agent (German)

Η εταιρία BFS GROUP, αναζητά τελειόφοιτους ή σπουδαστές ΙΕΚ, ΑΕΙ/ΤΕΙ, για να πραγματοποιήσουν την πρακτική τους άσκηση σε συνεργασία με το εκπαιδευτικό ίδρυμα φοίτησης από τμήματα:<ul><li>Λογιστικής</li><li>Χρηματοοικονομικών</li><li>Διοίκησης Επιχειρήσεων - Marketing</li><li>Πληροφορικής</li><li>Μηχανογράφησης</li><li>Γραμματειακής Υποστήριξης</li></ul>Αρμοδιότητες:<ul><li>Καταχώρηση αιτήσεων και παραστατικών (CRM)</li><li>Υποστήριξη λειτουργιών λογιστηρίου &amp; back office</li><li>Φυσική και ηλεκτρονική αρχειοθέτηση εγγράφων</li></ul>&nbsp;Τα&nbsp;επιθυμητά προσόντα&nbsp;των υποψηφίων που αναζητούμε είναι:<ul><li>Υπευθυνότητα, Ομαδικό πνεύμα</li><li>Επικοινωνιακές &amp; Οργανωτικές Ικανότητες</li><li>Καλή γνώση χρήσης Η/Υ</li><li>Διάθεση για εργασία&nbsp;</li></ul>Η εταιρία μας&nbsp;προσφέρει:<ul><li>Συνεχή εκπαίδευση και υποστήριξη</li><li>Ευχάριστο περιβάλλον</li><li>Δυνατότητα άμεσης πρόσληψης με την ολοκλήρωση της πρακτικής άσκησης</li><li>Εύκολη πρόσβαση από τα ΜΜΜ (Ακριβώς δίπλα στο μετρό του Αγίου Δημητρίου)</li></ul>&nbsp;

Πρακτική Άσκηση – Αναζήτηση Σπουδαστών

We are looking for a Corporate Technical Support Engineer to be hired with the responsibility to perform Converged Telephony and Legacy Services support in direct contact with Business Customers, field technicians and 2nd level support teamsKey accountabilities&nbsp;• &nbsp; &nbsp;Troubleshoot and resolve customer technical issues which arise after service activation.&nbsp; • &nbsp; &nbsp;Perform all required actions to support Converged Telephony and Legacy Services to customer, also doing all Vodafone internal coordination activities that follow the troubleshooting process. • &nbsp; &nbsp;Organize field technician visits to customer premises to perform all appropriate actions. • &nbsp; &nbsp;Perform Services proactive Monitoring and run health checks.&nbsp; • &nbsp; &nbsp;Send technical incident reports to Business customers.Who you areWho you are: • &nbsp; &nbsp;Good general and technical education with qualifications in telecommunications and computing. TEI or University degree. • &nbsp; &nbsp;At least 3 years’ experience in administration of technology services (Fixed telephony - PBX administration- Internet solutions)&nbsp; • &nbsp; &nbsp;Technical knowledge of Transmission/Transport, IP Networks and Cisco configuration • &nbsp; &nbsp;Logical approach to problem solving and self-motivation. • &nbsp; &nbsp;Broad experience of supporting major corporate customers through virtual teams, suppliers, contractors, and integrators. • &nbsp; &nbsp;Thorough knowledge, end to end, of fixed voice/ Internet telecommunication network operation • &nbsp; &nbsp;Knowledge of Microsoft Office programs (Word, Excel, PowerPoint) • &nbsp; &nbsp;Knowledge of Microsoft Teams, including collaboration and calling/telephony features, along with basic administration in Microsoft 365. • &nbsp; &nbsp;Very good level of Greek and English language (oral and written) &nbsp;Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece</li><li>Competitive pay, bonus &amp; remuneration package</li><li>Private Health &amp; Medical Insurance</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad</li><li>Unlimited access to learning resources and trainings</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp; orientation or length of service</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking</li><li>Special employee offers and discounts</li></ul>

Job Ads Accountant Attica, Customer Service / Call Center

customer service agent (german)

Cosmote e-Value

πρακτική άσκηση – αναζήτηση σπουδαστών

BFS Group

corporate technical support (cts)

Vodafone

Jobily.gr

For Employers

For Job Seekers

Company