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The Sales Manager is responsible for overseeing the management of team(s) supporting moderately complex accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Serves an assigned territory/client with moderate variables in geography and/or customer complexity. Possess passion for sales, superior customer experience, capacity for quick thinking and immediate action, and ability to forecast sales outcomes. Responsible for driving the professional development of the sales team, including coaching, training, and continuous performance evaluation. Responsible for managing, building, and developing the strategic client relationship through a balanced level of engagement with Sales Director and external facing client. Meets strategic needs and goals partnering with client stakeholder(s). Must possess ability to support and manage moderate level of variability and change.DescriptionEssential Functions - Duties and Responsibilities• Lead, develop, and motivate the team(s) to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction• Provide accurate weekly, monthly, and quarterly sales forecasting, execute all required customer success motions and ensure data recorded in the CRM is accurate and up to date• Act as an enabler to remove both internal and external roadblocks and help team to resolve challenges in support of sales opportunities• Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members• Analyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practice for client/specific territories• Stay current on developments in client products/services and within the market and ensure the team is informed on the latest trends and market direction• Act as a point of escalation for the client and respond in a timely manner to any issues• Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed• Effective client management having a clear view on account and how to maximize revenue as well as effectively communicating quarterly objectives to client• Work closely with client contact on reporting and forecasting• Ensure team alignment to achieve operating plan targets, sales targets, and clientperformance targets (CPTs)• Work with internal functional resources and external partners to develop an effective coaching and training platform, targeted around customer success and revenue retention motions and skills, ensuring on-going development of the team• Coordinate team incentives and SPIFs (Sales Performance Incentive Fund)• Ensure high level of professionalism during all interactions with team and client• Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met• Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience• Lead team to effectively influence buying/renewal process to achieve greater client satisfactionQualificationsRequired Qualifications• Minimum 3 years of proven work experience in a sales leadership role (or similar)• At least 9 months experience in Concentrix or 6 months in Concentrix in targeted role• Consistent track record of success with a passion for exceptional customer experience anddriving team results• Must be well-versed in High Performance Selling methodologies• Results-driven, analytically proficient, strategically minded with an operational outlook• Excellent people management, leadership, and coaching skills• Strong record of developing and retaining high potential employees• Experience in a fast-paced high-volume sales environment with tight deadlines in adynamic working environment• Excellent listening and problem-solving skills• Excellent verbal and written communication skills, both internally and externally• Ability to maximize revenue through best practices• Highly organized with the ability to handle multiple priorities• Strong knowledge of Microsoft Office programs• Demonstrated ability to prioritize and multi-task in a time-sensitive environment• Demonstrated ability to make timely and sound decisions; make decisions under conditionsof uncertainty or limited data; evaluate short- and long-term consequences• Execute high level of independent judgement and critical thinking• Professional and polished demeanor• Strong written and verbal communication skills in both English B2-C1 and French C2.• Willingness to work on site from our office in AthensPreferred Qualifications• Bachelor’s degree• Experience working with Salesforce.com or similar CRM preferred

Sales Team Leader with English and French

The Sales Manager is responsible for overseeing the management of team(s) supporting moderately complex accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Serves an assigned territory/client with moderate variables in geography and/or customer complexity. Possess passion for sales, superior customer experience, capacity for quick thinking and immediate action, and ability to forecast sales outcomes. Responsible for driving the professional development of the sales team, including coaching, training, and continuous performance evaluation. Responsible for managing, building, and developing the strategic client relationship through a balanced level of engagement with Sales Director and external facing client. Meets strategic needs and goals partnering with client stakeholder(s). Must possess ability to support and manage moderate level of variability and change.DescriptionEssential Functions - Duties and Responsibilities• Lead, develop, and motivate the team(s) to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction• Provide accurate weekly, monthly, and quarterly sales forecasting, execute all required customer success motions and ensure data recorded in the CRM is accurate and up to date• Act as an enabler to remove both internal and external roadblocks and help team to resolve challenges in support of sales opportunities• Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members• Analyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practice for client/specific territories• Stay current on developments in client products/services and within the market and ensure the team is informed on the latest trends and market direction• Act as a point of escalation for the client and respond in a timely manner to any issues• Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed• Effective client management having a clear view on account and how to maximize revenue as well as effectively communicating quarterly objectives to client• Work closely with client contact on reporting and forecasting• Ensure team alignment to achieve operating plan targets, sales targets, and clientperformance targets (CPTs)• Work with internal functional resources and external partners to develop an effective coaching and training platform, targeted around customer success and revenue retention motions and skills, ensuring on-going development of the team• Coordinate team incentives and SPIFs (Sales Performance Incentive Fund)• Ensure high level of professionalism during all interactions with team and client• Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met• Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience• Lead team to effectively influence buying/renewal process to achieve greater client satisfactionQualificationsRequired Qualifications• Minimum 3 years of proven work experience in a sales leadership role (or similar)• At least 9 months experience in Concentrix or 6 months in Concentrix in targeted role• Consistent track record of success with a passion for exceptional customer experience anddriving team results• Must be well-versed in High Performance Selling methodologies• Results-driven, analytically proficient, strategically minded with an operational outlook• Excellent people management, leadership, and coaching skills• Strong record of developing and retaining high potential employees• Experience in a fast-paced high-volume sales environment with tight deadlines in adynamic working environment• Excellent listening and problem-solving skills• Excellent verbal and written communication skills, both internally and externally• Ability to maximize revenue through best practices• Highly organized with the ability to handle multiple priorities• Strong knowledge of Microsoft Office programs• Demonstrated ability to prioritize and multi-task in a time-sensitive environment• Demonstrated ability to make timely and sound decisions; make decisions under conditionsof uncertainty or limited data; evaluate short- and long-term consequences• Execute high level of independent judgement and critical thinking• Professional and polished demeanor• Strong written and verbal communication skills in both English B2-C1 and Italian C2.• Willingness to work on site from our office in AthensPreferred Qualifications• Bachelor’s degree• Experience working with Salesforce.com or similar CRM preferred

Sales Team Leader with English and Italian

The Sales Manager is responsible for overseeing the management of team(s) supporting moderately complex accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Serves an assigned territory/client with moderate variables in geography and/or customer complexity. Possess passion for sales, superior customer experience, capacity for quick thinking and immediate action, and ability to forecast sales outcomes. Responsible for driving the professional development of the sales team, including coaching, training, and continuous performance evaluation. Responsible for managing, building, and developing the strategic client relationship through a balanced level of engagement with Sales Director and external facing client. Meets strategic needs and goals partnering with client stakeholder(s). Must possess ability to support and manage moderate level of variability and change.DescriptionEssential Functions - Duties and Responsibilities• Lead, develop, and motivate the team(s) to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction• Provide accurate weekly, monthly, and quarterly sales forecasting, execute all required customer success motions and ensure data recorded in the CRM is accurate and up to date• Act as an enabler to remove both internal and external roadblocks and help team to resolve challenges in support of sales opportunities• Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members• Analyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practice for client/specific territories• Stay current on developments in client products/services and within the market and ensure the team is informed on the latest trends and market direction• Act as a point of escalation for the client and respond in a timely manner to any issues• Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed• Effective client management having a clear view on account and how to maximize revenue as well as effectively communicating quarterly objectives to client• Work closely with client contact on reporting and forecasting• Ensure team alignment to achieve operating plan targets, sales targets, and clientperformance targets (CPTs)• Work with internal functional resources and external partners to develop an effective coaching and training platform, targeted around customer success and revenue retention motions and skills, ensuring on-going development of the team• Coordinate team incentives and SPIFs (Sales Performance Incentive Fund)• Ensure high level of professionalism during all interactions with team and client• Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met• Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience• Lead team to effectively influence buying/renewal process to achieve greater client satisfactionQualificationsRequired Qualifications• Minimum 3 years of proven work experience in a sales leadership role (or similar)• At least 9 months experience in Concentrix or 6 months in Concentrix in targeted role• Consistent track record of success with a passion for exceptional customer experience anddriving team results• Must be well-versed in High Performance Selling methodologies• Results-driven, analytically proficient, strategically minded with an operational outlook• Excellent people management, leadership, and coaching skills• Strong record of developing and retaining high potential employees• Experience in a fast-paced high-volume sales environment with tight deadlines in adynamic working environment• Excellent listening and problem-solving skills• Excellent verbal and written communication skills, both internally and externally• Ability to maximize revenue through best practices• Highly organized with the ability to handle multiple priorities• Strong knowledge of Microsoft Office programs• Demonstrated ability to prioritize and multi-task in a time-sensitive environment• Demonstrated ability to make timely and sound decisions; make decisions under conditionsof uncertainty or limited data; evaluate short- and long-term consequences• Execute high level of independent judgement and critical thinking• Professional and polished demeanor• Strong written and verbal communication skills in both English B2-C1 and Spanish C2.• Willingness to work on site from our office in AthensPreferred Qualifications• Bachelor’s degree• Experience working with Salesforce.com or similar CRM preferred

Sales Team Leader with English and Spanish

We are looking for a SAP FI Consultant to join our SAP team in Athens. The successful candidate will participate in the design, configuration, and implementation of SAP Financial Accounting solutions. This is an excellent opportunity for professionals with at least three years of SAP FI experience who want to further develop their expertise within a dynamic, client-focused environment.Main Responsibilities<ul><li>Support and contribute to SAP FI implementations, rollouts, and system enhancements.</li><li>Gather and analyze business requirements in collaboration with clients.</li><li>Configure and test SAP FI modules according to functional specifications.</li><li>Assist in user training, documentation, and post-implementation support.</li><li>Work closely with senior consultants and cross-functional teams to ensure successful project delivery.</li></ul>Requirements<ul><li>Bachelor’s degree in Finance, Accounting, Computer Science, or related field.</li><li>Minimum 3 years of experience in SAP FI configuration and support.</li><li>Understanding of core financial processes</li><li>Exposure to full-cycle implementations or system upgrades.</li><li>Strong analytical and communication skills.</li><li>Fluent in Greek and English languages</li></ul>Nice to have:<ul><li>Professional certifications (Project Management methodologies, ITIL, SAP certifications etc)</li></ul>We offer<ul><li>Attractive remuneration package (depending on experience)</li><li>Personal Development &amp; Training program</li><li>Opportunity to develop your career and skills by joining complex and large projects</li><li>Laptop and relevant equipment</li><li>Private health insurance</li><li>Friendly working environment</li><li>Work/life balance</li><li>Hybrid work&nbsp;model</li></ul>All applications will be treated with strict confidentiality

SAP FI Consultant

We are looking for entry level or experienced professionals for our Tax Audit Certificates Team. During your tenure you will demonstrate and develop your ability to: <ul><li>Develop knowledge of current tax legislation relevant to tax certificates (Income Tax, VAT, Digital Duty on Transactions, W/h taxes, Greek Accounting standards etc.);</li><li>Recognize the key capabilities required to deliver a high quality service experience to the client;</li><li>Collect, assimilate, and analyse data and use standard processes and tools to help surface and support solutions for solving problems in the Tax and Legal business;</li><li>Apply technology knowledge to address client business challenges and perform audit procedures on taxes.</li></ul> #WinningRequirements Potential candidates should fulfill the following criteria: <ul><li>a Bachelor’s degree in Accounting, Finance, Economics, Auditing or Business Administration from a well-acclaimed University in Greece or abroad;</li><li>an outstanding academic track record;</li><li>excellent command of the English language;</li><li>professional approach, business acumen and strong communication skills;</li><li>computer literacy.</li></ul> The following skills would be considered as assets, although they are not required: <ul><li>a Master’s degree in Accounting, Finance, Economics, Tax, Auditing, Business Administration or related disciplines;</li><li>0 - 3 years of relevant work experience within a professional services firm.</li></ul> #AboutTax Managing taxes is a critical part of an effective business strategy and our Tax Business offers clients a broad range of fully integrated tax services by using the help of modern technology. Our tax professionals help diverse clients address their tax compliance obligations, analyse the tax effect of complex business decisions, and pursue performance objectives. Our approach combines insight and innovation from multiple disciplines with business and industry knowledge to help our clients excel globally. Our committed team of tax practitioners ensures that our clients are kept abreast of the latest developments which may affect their business. At Deloitte, we believe that the most defensible tax strategies are aligned with the company’s operations and integrated with the overall business plan. We grow business value through tax and provide domestic and global tax planning to help businesses meet tax and statutory responsibilities.

Graduate & Experienced Professionals - Tax Audit Team

Digital and Technology Platform Services (DTPS) is the IT function within Coca-Cola HBC, responsible for enabling the CCH Group through best-in-class digital and technology solutions. The SAP Competence Center (Factory) is a dedicated team within DTPS focused on implementing and running SAP solutions to ensure they deliver maximum value and support business objectives. The primary purpose of the SAP factory is to provide expertise for the optimization and ongoing support of SAP S/4HANA. We are seeking for the following SAP Product Configuration Leads:<ul><li>SAP Product Configuration Lead Route Settlement, Billing and Invoicing [SAP S4 Last Mile Distribution (LMD), SAP Logistics Execution – Direct Store Delivery (LE-DSD), SAP Sales Billing (SD-BIL)]</li><li>SAP Product Configuration Lead Integrated Order Management [SAP S4 Sales Order Management, S4 Available-to-promise, SAP Condition Contract Management (CCM), SAP Sales and Distribution Pricing (SD-PR)]</li><li>SAP Product Configuration Lead Finance &amp; Controlling [SAP S4 Finance, SAP Financial accounting (FI), SAP Management Accounting (CO), SAP Project system (PS), SAP Investment management (IM)]</li><li>SAP Product Configuration Lead Procurement &amp; Material Management [SAP S4 Procurement, SAP Materials Management (MM), SAP Purchasing (MM-PUR), SAP Inventory Management and Valuation (MM-IM, MM-VAL)]</li><li>SAP Product Configuration Lead Plant Maintenance &amp; Fleet Management [SAP S4 Asset Management, SAP Plant and Fleet Maintenance (PM/FM), SAP Customer Service (CS), Mobile scenarios with CS/PM/FM]</li><li>SAP Product Configuration Lead Production &amp; Manufacturing Management &amp; Quality Management [SAP S4 Manufacturing, SAP Production planning (PP), SAP Materials management (MM), SAP Quality Management (QM)]</li><li>SAP Product Configuration Lead Warehouse Management [SAP S4 Extended Warehouse Management (EWM), SAP Logistics Execution (LE), SAP Warehouse Management (LE-WM), Mobile scenarios with EHM/LE-WM]</li><li>SAP Product Configuration Lead Transportation Management [SAP S4 Transportation Management (TM), SAP Logistics Execution (LE), SAP Transportation LE transportation (LE-TRA), Dynamic Route Planning with 3rd party tools]</li></ul>THE PURPOSE OF THE JOB:A Product Configuration Leader in the Product Team acts as the key player in: analyzing the business requirements, contributing to solution design and configuring the system accordingly, preparing technical &amp; functional specifications, collaborating with developers, so that resulting E2E products meet business expectations. He/She ensures long-term solution design stability, maintainability, compliance and data integrity according to the CCH landscape &amp; standards. SAP Product Configuration Leaders have deep expertise in several SAP modules within an area and lead module-specific as well as cross-module activities in this area.YOUR KEY RESPONSIBILITIES:• Analyze business requirements and convert into functional/technical specifications, including effort estimation, resulting in simplification and standardization, in collaboration with architects• Collaborate with Solution Architects in the preparation of Product architecture for prioritized business capabilities and Non-Functional Requirements (NFRs), aligned with Platform Architecture, Enterprise technology and integration roadmaps.• Carry out configuration and customization, in line with agreed architecture and, where needed, in collaboration with developers• Resolve Level 3 (L3) incidents within SLA; ensure system availability and business continuity as per target• Prepare technical and functional documentation of the Product with quality and in time• Test scenarios/cases based on user stories and NFRs defined and documented; Candidates for test automation established and automated. Targeted results achieved for all types of testing consistently and with no delay• Support Product manager throughout E2E Product lifecycle - from conception to retirement - regarding business, information, data, systems, financials, delivery &amp; maintenance aspects; support backlog prioritization and effort estimation• Features/user stories well documented and following SAFE principles &amp; EA guidelines/ best practices• Consistency of master data, transactional data ensured across systems in line with reporting needs• Integration across Products and between technology components conforms to best architecture practices and serves the business process needs• UI/UX solution aspects aligned with an expert/vendor, with product owner and Business stakeholders as well as Countries; A/B testing when appropriate• All quality gates passed with demonstrated end-to-end quality engineering mindset; timely corrective actions carried out where applicable; no compliance findings• Regular and reliable releases to production achieved along best practices of DevSecOps, and with no business disruption• Business goals met thanks to functional/technical requirements aligned cross-stream and cross-functionally. Participate in complex (Cross-Stream, Cross Functional) discussions with stakeholders when determining the functional/technical requirements/capabilities needs to meet business goalsARE THESE YOUR SECRET INGREDIENTS?• Expert functional knowledge in the respective SAP S/4 HANA Enterprise Solutions, including business process understanding in the particular areas• Proficiency in analysing business requirements and ability to design business solutions accordingly• Extensive experience with configuration and customizing of respective Solutions, testing and go-live preparation and support; very good understanding of ABAP coding and change impact analysis• Excellent knowledge of FMCG or Consumer Products business processes and best practices in the respective business process area• Skilled in mapping and analysing business processes• Aware of best practices around data exchange, data consistency and reporting• Technical background on how various components are working together (e.g. API connectivity, middleware, mobile etc.), incl. public cloud implications• Hands-on design, configuration, testing, and go-live experience with SAP implementation projects in complex multinational environments, with various market specifics throughout EMEA• Knowledgeable and hands-on experience in development and interface specifications• Aware of project management practices, esp. Scaled Agile, Waterfall• Proficiency in creating detailed documentation• University degree in a relevant area or equivalent work experience• 5+ years’ experience in SAP / S4 in the respective areas• For Finance related roles, also experience in handling requirements, which are applicable for IFRS (EU) and for non-EU statutory accounting purposes• Experience in complex multinational environments (preferably FMCG or Consumer Products), with various market specifics throughout EMEA• English language proficiency

SAP Product Configuration Lead

Newrest Hellas is seeking a high-performing and results-driven Area Manager to oversee and elevate the operational and commercial performance of its retail network. This role is ideal for a strategic leader who excels in fast-paced environments, drives team excellence, and ensures consistent delivery of Newrest’s global standards.Key Responsibilities<ul><li>Lead and manage the operational performance of multiple retail locations.</li><li>Ensure consistent compliance with Newrest standards in quality, hygiene, food safety, and customer experience.</li><li>Monitor and analyze KPIs, driving continuous improvement and commercial growth.</li><li>Develop, motivate, and support store managers and frontline teams to achieve optimal performance.</li><li>Implement initiatives that enhance efficiency, cost control, and overall productivity.</li><li>Serve as the key communication link between retail teams and headquarters.</li><li>Resolve operational issues swiftly, ensuring smooth day-to-day operations.</li><li>Maintain a unified, premium, customer-centric experience across all locations.</li></ul>ProfileRequired Qualifications<ul><li>3–5 years of proven experience in multi-site management (catering, retail, hospitality, or similar sectors).</li><li>Strong leadership presence with the ability to guide, inspire, and develop diverse teams.</li><li>Commercially minded with strong analytical and KPI-driven decision-making skills.</li><li>Excellent communication, coaching, and people-management abilities.</li><li>Solid knowledge of hygiene, food safety, and operational excellence protocols.</li><li>High proficiency in office tools and operational/reports systems.</li><li>Valid driving license&nbsp;</li></ul>What We Offer<ul><li>Competitive compensation package with performance-based progression.</li><li>Career growth opportunities within a global, rapidly expanding organization.</li><li>A dynamic, modern, and supportive work environment.</li><li>Continuous training, upskilling, and access to international operational expertise.</li><li>A culture that rewards initiative, accountability, and outstanding performance.</li></ul>

Area Manager

Our VCS team supports private equity backed businesses and corporates who want to take an accelerated lens to performance improvement in delivering improvements to their cash &amp; EBITDA position. We have a pragmatic approach helping businesses overcome challenges by supporting management (and shareholders, where appropriate) to drive sustainable operational change.This could include drafting growth and improvement initiatives that translate into various types of business plans (strategic plan, turnaround plan, working capital / liquidity boost, transformation plans, business split) in which we assess upsides and risks from an independent perspective.This is an opportunity to leverage your performance improvement and turnaround experience in a stimulating new environment. Our VCS practice is experiencing rapid growth and we now have multiple opportunities across the team to recruit high caliber delivery individuals with advanced business and financial modelling skills.In a continuously evolving business environment where organisations need to make smart, quick and well-informed decisions based on quality analysis, you will have the opportunity to work closely with our Private Equity and corporate clients in solving complex business problems and providing key insights into business drivers and scenario analysis presented elegantly to enhance stakeholder presentation.We are looking for a skilled and motivated Business Analyst / Consultant to join our dynamic Value Creation team. This role involves a blend of financial restructuring and operational enhancement strategies, demanding strong analytical skills and a strategic mindset. Key responsibilities:<ul><li>Conduct detailed financial analysis and modelling to assess client business performance.</li><li>Participate in the development and implementation of restructuring plans alongside strategies for performance improvement.</li><li>Collaborate with senior consultants to manage client relationships and ensure the success of project deliverables.</li><li>Identify and apply strategic solutions in conjunction with operational improvements for comprehensive client strategies.</li><li>Prepare insightful reports and presentations for key stakeholders and clients.</li></ul> #WinningRequirements<ul><li>Bachelors’ Degree in Business Administration, Economics, Accounting, Engineering or other related disciplines.</li><li>MBA or Master’s Degree in any of the above fields.</li><li>ACA / ACCA / CFA qualification (or equivalent) will be considered advantage.</li><li>0-2 years of experience in a corporate environment or consulting firm.</li><li>Excellent numeracy skills with keen attention to detail and the ability to absorb and analyse large amounts of data quickly.</li><li>Excellent report writing and presentation skills.</li><li>Very strong analytical skills and problem-solving mindset are essential.</li><li>Knowledge of basic accounting concepts and understanding of the accounting principles are essential.</li><li>Strong financial modelling skills.</li><li>Excellent written and verbal communication skills in English &amp; Greek.</li><li>Willingness to learn and grow within a fast-paced environment.</li><li>Military obligations fulfilled where applicable.</li></ul>

Restructuring - Value Creation Services and Performance Improvement - Consultant/Senior Consultant

STEELMET S.A.is searching for its headquarters in Marousian&nbsp;Internal Audit Assistant&nbsp;Steelmet Corporate Services provides services to Viohalco Companies aiming to support them and drive best practices across all our business segments. We offer a comprehensive range of corporate services, and we work closely with all Viohalco companies to develop tailored corporate solutions, streamline operations, and offer services that are consistent, reliable, and focused on results.&nbsp;Responsibilities:&nbsp;<ul><li>Plan, perform and execute onsite and remote audits of industrial companies</li><li>Obtain, analyze and evaluate audit evidence</li><li>Develop formal written reports to communicate audit results to management, making recommendations where appropriate</li><li>Assist with the development of annual audit plan</li><li>Prepare presentations for the Audit Committee</li></ul>&nbsp;Qualifications:<ul><li>BSc degree in Accounting or Finance or relevant field</li><li>Postgraduate studies in Accounting or Finance, or other Certification (e.g. ACCA, CFA, CIA, DipIFR) (completed or in progress)</li><li>Excellent written and oral communication skills in English</li><li>Advanced computer skills on MS Office</li><li>Valid Driving License</li><li>Willingness to travel frequently by car and any other means both in Greece and abroad</li><li>2-4 years previous experience on Internal Audit would be an asset</li><li>French or German would be an asset</li></ul>&nbsp;Required Knowledge, Skills and Abilities:<ul><li>Communication Skills</li><li>High attention to detail and excellent analytical skills</li><li>Critical thinking</li><li>Problem solving</li><li>Team spirit</li></ul>&nbsp;The Company Offers:<ul><li>Opportunities for further development</li><li>Competitive remuneration package</li><li>Continuous Learning</li><li>Life &amp; health insurance plan</li></ul>

INTERNAL AUDIT ASSISTANT (3531)

Essential Functions &amp; Core Responsibilities<ul><li>Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Accountable for achieving individual T&amp;Q performance metrics&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Ensure effective, consistent communication with managers, peers, and other resource groups</li><li>This is a client-facing role, maintaining close communication to ensure alignment on deliverables and expectations. Regularly present results and progress to clients, ensuring transparency and ongoing collaboration.</li><li>May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids</li><li>Measure the effectiveness of training programs using various feedback methods – focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation&nbsp;</li><li>Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis&nbsp;</li><li>Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;</li><li>Actively support the Team Leader&nbsp;with quality tasks (evaluations, coaching sessions, calibration sessions) in compliance with CNX T&amp;Q processes, policies and guidelines</li><li>Support the implementation and correct use of global T&amp;Q tools (e.g. PULSE, ALBA, Training AI, SimCX)</li></ul>&nbsp;&nbsp;Candidate Profile• At least 9 months experience within Concentrix or 6 months within the targeted role• Fintech experience would be considered an advantage• Proficient in advanced functionality Microsoft Office• Effective communication skills, both written and verbal (German C1 and English B2 Language)• Demonstrated ability to communicate effectively and professionally with internal and external associates• Ability to multi-task and meet timelines on deliverables• Demonstrated ability to work with and lead a team• Detail and customer service oriented• Willingness to work fully on site from our office in Athens Monday - Friday 9-5/10-6

Training and Quality Specialist with German

The&nbsp;Trade Marketing Manager&nbsp;will play a crucial role in driving&nbsp;brand visibility, increasing&nbsp;market share, and&nbsp;maximizing sales growth.&nbsp;This position involves&nbsp;collaborating closely with sales, brand, and product teams to create and implement effective trade marketing plans&nbsp;that align with the&nbsp;company's overall business objectives. This role requires&nbsp;strategic thinking&nbsp;and involves leveraging a&nbsp;strong analytical background&nbsp;to understand&nbsp;market &amp; retail dynamics, consumer behavior, and&nbsp;sales data&nbsp;to optimize trade marketing efforts. The ideal candidate will have&nbsp;strong leadership skills&nbsp;and will possess&nbsp;expertise in sales analysis, business insights&nbsp;and&nbsp;trade marketing best practices&nbsp;to support the company's overall business objectives.&nbsp;Key Responsibilities:Market and Competitor Analysis:&nbsp;Perform ongoing&nbsp;market research&nbsp;and&nbsp;mapping, customer segmentation&nbsp;as well as&nbsp;competitor analysis&nbsp;to identify market trends,&nbsp;consumer preferences, and&nbsp;competitive positioning, providing actionable insights to the sales, product and marketing teams including&nbsp;new product/range proposals and pricing policies.Sales and Business Analysis &amp; Forecasting:&nbsp;Develop and maintain&nbsp;dashboards and reports, utilizing data analytics tools. Conduct&nbsp;in-depth sales analysis&nbsp;(turnover, sales volume per SKU / brand / category/ market/ key account etc) and&nbsp;the impact of trade marketing activities on sales performance&nbsp;to identify trends, opportunities, and areas for improvement as regards trade marketing &amp; pricing strategies, promotional activities&nbsp;to drive business growth and improve market shares &amp; penetration.Trade Planning:&nbsp;Develop and execute&nbsp;comprehensive trade marketing plans that support the company’s sales and marketing objectives, in close collaboration with sales, marketing, and product teams&nbsp;to align&nbsp;with brand and product strategies&nbsp;and&nbsp;overall business goals.Campaign Management &amp; Retail Execution:&nbsp;Lead the&nbsp;development&nbsp;and implementation of&nbsp;retail execution plans,&nbsp;including&nbsp;merchandising, promotions, events and in-store activations, to drive product visibility, engagement, and sales. Collaborate with sales and marketing teams to develop&nbsp;promotional materials, point-of-sale (POS) displays, and sales collateral&nbsp;to support product launches and seasonal campaigns.&nbsp;Sales team training&nbsp;on all relevant initiatives.Relationship Building:&nbsp;Build and maintain&nbsp;strong relationships with key retail partners, distributors, and other stakeholders&nbsp;to ensure successful execution of trade initiatives.&nbsp;Support key accounts&nbsp;with&nbsp;marketing plans&nbsp;and campaigns in collaboration with Brand teamInnovation and Best Practices:&nbsp;Stay&nbsp;current with industry trends, innovations, and best practices in shopper marketing. Introduce&nbsp;new tools, techniques, and approaches to enhance campaign effectiveness and shopper engagement.Budget Management:&nbsp;Develop and manage trade marketing budgets, ensuring&nbsp;effective allocation&nbsp;of resources to&nbsp;maximize ROI on trade marketing initiatives.Team Leadership:&nbsp;Mentor and&nbsp;guide team members,&nbsp;fostering a&nbsp;collaborative&nbsp;and&nbsp;high-performance&nbsp;culture not only within the trade marketing team, but&nbsp;also cross-functional&nbsp;between sales, marketing, product teams&nbsp;Requirements:<ul><li>Bachelor’s degree&nbsp;in business administration, Marketing or related field from&nbsp;a well reputable University&nbsp;with&nbsp;excellent academic record</li><li>MBA or master’s degree will be preferred</li><li>Minimum of&nbsp;7-10 years of experience in trade marketing,&nbsp;sales analysis, business insights, or related roles</li><li>Previous experience in the&nbsp;tools, machinery&nbsp;or&nbsp;chemicals&nbsp;industry will be preferred</li><li>Proven&nbsp;track record&nbsp;of developing and executing&nbsp;successful trade marketing plans&nbsp;and campaigns.</li><li>Experience in an&nbsp;omni-channel retail</li><li>Outstanding&nbsp;written and verbal communication skills in&nbsp;Greek &amp; English</li><li>Proficiency in&nbsp;data analysis tools and platforms&nbsp;(e.g., Nielsen, IRI, Power BI, Tableau).</li><li>Proficiency in&nbsp;ERP – CRM&nbsp;tools and&nbsp;Microsoft Office&nbsp;Suite</li><li>Internet and technology savvy&nbsp;and always up to date with the latest trends and technologies</li><li>Leadership experience&nbsp;with a demonstrated ability to manage and develop a team</li><li>Other&nbsp;EU language&nbsp;knowledge would be an advantage</li></ul>&nbsp;Qualifications:<ul><li>Strong&nbsp;understanding of retail dynamics, shopper behavior, and consumer psychology.</li><li>Excellent&nbsp;project management skills, with the ability to manage multiple projects simultaneously.</li><li>Strong&nbsp;analytical skills&nbsp;with a proven ability to&nbsp;interpret complex data&nbsp;and translate it into actionable business strategies.</li><li>Exceptional&nbsp;communication and interpersonal skills,&nbsp;with the ability to influence and build strong relationships with internal and external stakeholders.</li><li>Ability&nbsp;to thrive in a fast-paced, dynamic environment&nbsp;and adapt to changing priorities.</li><li>Passion for&nbsp;all things Digital</li><li>DIY enthusiasts will be preferred</li></ul>&nbsp;What we offer:<ul><li>Excellent&nbsp;working&nbsp;environment</li><li>Competitive&nbsp;remuneration&nbsp;package&nbsp;&amp;&nbsp;extra benefits</li><li>Commuting&nbsp;expenses</li><li>Potential for&nbsp;expansion of role and opportunity for professional development&nbsp;due to company growth</li><li>The chance to be&nbsp;part of a team&nbsp;that will contribute to our company and&nbsp;brands stand out&nbsp;in the&nbsp;European tools market</li></ul>

Trade Marketing Manager

We are looking for an SAP Principal Architect Logistics, covering SAP Warehouse Management &amp; SAP Transportation Management. The Principal Architect owns and is accountable for architecting, designing, configuring &amp; implementing comprehensive solutions that meet business requirements for Logistics – Warehouse management and Transportation management. The Principal Architect is accountable for partnering with key roles (e.g. platform &amp; product managers, product analysts, enterprise &amp; platform architects, etc.) to create solutions that deliver business growth and / or operational efficiency and that are aligned to the architecture standards and principles, leverage common solutions and services and meet the financial targets (cost and benefits). The Principal Architect leads a team of Solution Architects and SAP consultants responsible for system configuration and customization.YOUR KEY RESPONSIBILITIES:• Work with the respective Platform Team to identify how business requirements for the Digital products can be realized through S/4 HANA and API configuration and development, i.e. translating business capabilities into future functional and technical design in line with architecture guidelines.• Partner with Platform &amp; Product managers as trusted advisor, especially on technology topics and innovation, contributing to the Digital product roadmap evolution, business growth and operational productivity.• Drive Functional &amp; Technical Requirements gathering; formulate Nonfunctional Requirements (NFRs) to ensure performance, scalability, security, usability and maintainability.• Develop detailed solution designs and architectures that address business, application, information and technology architectural domains; document the product architecture• Define overall custom development requirements; provide consulting and conduct reviews throughout the development cycle, to ensure DevOps practices + Clean Core.• Guide and support development team for delivery of new solutions, enhancements of existing and support on preventing issues and optimizing the current applications• Offer technical support during implementation and post deployment, troubleshoot issues and resolve technical challenges• Collaborate with Enterprise Architects, Platform Architects and peer Solution Architects to identify and define Enterprise services and components required to support business solution development, and to ensure proper cross-product and cross-platform dependency management and integration• Ensure the conformance of Digital product architecture with Enterprise architecture principles and framework, Platform roadmaps and governance requirements• Collaboration with Vendors - Work with third-party vendors and solution providers to ensure business and architecture goals• Lead a team of solution architecture and product configuration personnel, driving capability development and carrying out capacity planning and allocationARE THESE YOUR SECRET INGREDIENTS?• Expertise in designing end-to-end solutions in the following areas: SAP S4 Extended Warehouse Management (EWM), SAP Logistics Execution – Warehouse management (LE-WM), Mobile scenarios with WM,SAP S4 Transportation Management (TM), SAP Logistics Execution – Transportation, Shipping (LE-TRA, LE-SHP), including configuration, integration, and customization, to support best-in-class processes execution for FMCG.• Extensive hands-on experience with the respective technologies and software• Experience with ORTEC Load Building and Route Planning for SAP S/4HANA (aka ORTEC Logistics Execution Optimizer – LEO) is a considerable advantage• Experience in integrating SAP solutions with other applications, based on the area of responsibility (e.g., Mobile Field Sales Apps, Call Centers - D365 CE, 3rd party distributor systems, SAP Commerce Cloud / Customer Portal, SWIFT communication, …)• Applying architectural principles and methodologies to ensure robust and scalable designs• Proficiency in integration techniques and experience designing data pipelines to secure integration data flow to other modules of SAP and a variety of external systems, including mobile and API• Understanding of data governance principles and experience working with governance frameworks• S/4 HANA and SAP BTP certifications in relevant technology are an advantage• Familiarity with Agile methodologies, with SAFe Agile certification are an advantage• People Development; developing the team of Solution Architects, Product Configuration Lead(s) and Expert(s). Foster a culture of learning &amp; sharing• Education: Bachelor’s or Master’s Degree in computer science, Engineering, or a related field.• 8 + years’ experience in SAP ECC and / or S4 in the respective areas• For Finance related roles, also experience in handling requirements, which are applicable for IFRS (EU) and for non-EU statutory accounting purposes• Experience in complex multinational environments (FMCG or Consumer Products business processes), with various market specifics throughout EMEA.• English language proficiencyABOUT YOUR NEW TEAM:We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don’t have the perfect experience. We have faith in what every person can be.And although we have so much to be proud of, we always stay humble. We believe the real magic happens – for us and for you – when we OPEN UP.AT COCA-COLA HBC, DIVERSITY HELPS US THRIVEAt Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.

SAP Principal Architect - Logistics

Grant Thornton always focuses on providing clients with value-added, forward-looking advice. For this reason, a specific Financial Services Department has been established which combines expertise from all Assurance, Advisory and Tax Business Lines. This Department consists of dedicated and experienced executives who specialize in providing services to several dynamic organizations in the Financial Sector. Through a wide range of integrated services, we identify the needs of our clients and offer a genuine collaborative approach ensuring flexible solutions that can be applied immediately and effectively.We do not stop designing new services and enhancing existing ones adapting to the challenging environment. Our key industry specific solutions can be summarized in the following groups of services:<ul><li>Financial Advisory</li><li>Internal Audit &amp; Compliance</li><li>Portfolio Services</li><li>Audit &amp; Assurance</li><li>Risk Services</li><li>Tax &amp; Outsourcing Services</li><li>Operational Advisory</li><li>Environmental, Social &amp; Governance (ESG)</li></ul> The role in more detail:&nbsp;As a Quantitative Risk Analyst, you will play a key role in strengthening our risk management framework. You’ll review credit files, assess creditworthiness, and perform collateral valuations that drive sound decision-making. You’ll design and validate provisioning models, support the implementation of IFRS 9, and leverage your data management and programming skills to deliver meaningful insights through statistical sampling and analysis. In addition, you’ll review Fair Value exposures and ensure alignment with EU prudential regulation (CRR, CRD IV, EBA Guidelines), contributing to a culture of transparency, compliance, and continuous improvement.<ul><li></li></ul>The key requirements of this role are:<ul><li>Minimum 2 years of experience in a similar role</li><li>A Bachelor’s Degree in Accounting/ Business Administration/Economics or relevant field</li><li>A Master’s degree in Finance/ Accounting will be considered as an asset</li><li>Strong analytical, presentation and report writing skills</li><li>The ability to work in a team and to tight deadlines and the flexibility in approach</li><li>The ability to communicate in English and Greek&nbsp;and to be an experienced user of MS Office</li></ul><ul><li></li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days, Early leave days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li></ul>

Quantitative Risk Analyst

Reporting to the&nbsp; Finance Manager Planning and Controlling of the Finance department you are responsible and accountable to:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Analyze the performance of all divisions and propose corrective actions·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare and distribute all company commercial reporting·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure that all finance data (actual, historical, budgets) are correctly monitored&nbsp; by the Company’s financial IT systems·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Handle all issues regarding the insurance company·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist in the preparation of all financial reports·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Perform feasibility studies for new investments and follow up their performance&nbsp;What You Bring<ul><li>University Degree in Finance/ Management</li><li>Excellent knowledge of Greek and English language</li><li>Excellent use of MS Office and especially Excel</li><li>Approx. 2&nbsp;years working experience in an organized Finance or Reporting department&nbsp;( preferable in the retail sector)</li><li>Achievement drive</li><li>Strong analytical and synthesis skills, experience working with data &amp; KPIs and can easily produce reports (regular or ad hoc)</li><li>Ability to work under pressure and strict deadlines</li></ul>What We OfferAt IKEA, we believe in the power of people and strive to create a collaborative and supportive environment where every individual can thrive and grow with us.💰 Competitive Compensation: Attractive salary &amp; benefits package. 🩺 Health &amp; Well-being: Comprehensive group life &amp; medical insurance. 💻Employee Development: 40+ hours of annual training for continuous learning &amp; development. 🚀 Career Growth: 8/10 positions are filled from within, reflecting our commitment to internal talent. 🛍️ Special Discounts: Discounts on IKEA products &amp; other Fourlis Group brands.🍽️ Employee Restaurant: Μeals at our employee restaurant with exclusive prices. 🚗 Transportation Support: Transportation cards or toll coverage. 🌍 Inclusive Environment: A welcoming, international &amp; diverse team.The People We Are Looking For<ul><li>Lead by example, always striving to find new and better ways to move forward.</li><li>Empower others by taking ownership, making decisions, and following through with accountability.</li><li>Embrace a hands-on, customer-focused approach, committed to delivering excellent service.</li><li>Have the courage to challenge existing solutions and think creatively.</li><li>Be passionate about life at home and the retail industry.</li></ul>&nbsp;Let’s Make a Difference Together!Join us today and be part of the global IKEA family! Submit your resume and start your journey with us.

Financial Analyst (Headquarters)

To support the execution of the procurement process for departmental materials, spare parts, and services, ensuring the optimal combination of cost, delivery timelines, and alignment with Senior Buyers’ directives, while maintaining material and service quality standards in compliance with Company regulations and prevailing market conditions.&nbsp;Responsibilities<ul><li>Manages relationships with suppliers and consults senior buyers when necessary to make optimal decisions.</li><li>Informs suppliers about the technical and financial specifications of materials/services (payment terms, warranty, delivery time and method) to ensure high quality of purchased goods and services.</li><li>Handles purchase requests, reviews existing contracts and supplier purchase history, creates and sends Requests for Quotation (RFQs) to suppliers.</li><li>Receives and evaluate supplier quotations in order to select the most cost-effective and technically compliant offers</li><li>Manages the full purchase order cycle in SAP</li><li>Manages complaints and issues arising from collaborations with suppliers.</li><li>Coordinates loading schedules by entering requests into the Group’s logistics system and manages communication with suppliers to confirm and streamline loading procedures.</li></ul>&nbsp;QualificationsMandatory<ul><li>BSc preferably in Economics, Supply Chain Management, Accounting &amp; Finance, Business Administration or Engineering</li><li>Minimum 2–3 years of experience in a procurement or purchasing department</li><li>Excellent knowledge of MS Office and ERP systems (e.g., SAP MM)</li><li>Excellent command of the English language (both spoken and written)</li></ul>&nbsp;Skills<ul><li>Strong negotiation skills and contract management capabilities</li><li>Analytical thinking and problem-solving ability</li><li>Understanding of basic principles of risk management and compliance</li><li>Results-oriented mindset and project management skills</li></ul>&nbsp;Benefits•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Competitive compensation and benefits package•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ongoing professional training and development opportunities

PURCHASING ASSISTANT BUYER (3660)

We’re looking for an experienced, execution-driven Operations Excellence Director to own the end-to-end excellence agenda for Service Operations. You will set the multi-year roadmap and lead cross-functional execution across cost &amp; policy governance (refunds/compensation), fraud strategy, process and automation, experience analytics, data infrastructure &amp; insights, and workforce/BPO partnership strategy—improving customer/vendor/rider experience while protecting unit economics and reducing operational risk.What you’ll be doing Business Processes &amp; Automations<ul><li>Own Service Ops process excellence: end-to-end SOPs, escalation frameworks, quality loops, and process documentation standards.</li><li>Manage the tools, systems, and integrations used by Service Ops, ensuring they are effective, scalable, and reliable.</li><li>Own Help Center flows and self-serve process optimization in partnership with Product/UX/Content.</li><li>Lead automation initiatives (workflow, routing, templates/macros, AI/assist tooling where relevant) with clear ROI.</li></ul>Experience Analytics<ul><li>Lead analysis of user, vendor, and rider experience, identifying pain points and translating insights into prioritized initiatives.</li><li>Drive cross-functional programs (Ops, Product, Commercial, CX, Logistics) to improve experience and reduce contacts.</li><li>Build a clear voice-of-customer / voice-of-operations mechanism (themes, root causes, decision logs).</li></ul>Fraud Management<ul><li>Own and continuously optimize compensation and refund policies, including governance, thresholds, approvals, and auditability.</li><li>Manage the Service Ops P&amp;L levers linked to refunds/compensation (e.g., incidence reduction, partner chargebacks/recoveries, adherence gaps).</li><li>Define and execute the fraud strategy: detect, prevent, investigate, and close policy/tool gaps that enable abuse.</li><li>Partner closely with Legal, Risk, Finance, Product, and Ops to ensure policies are fair, compliant, and economically sound.</li></ul>Service Operations Data &amp; Analytics<ul><li>Own the Service Ops data infrastructure and reporting layer: dashboards, pipelines, metric definitions, and business logic governance.</li><li>Ensure data is trusted and usable (single source of truth, consistent KPIs, strong QA and documentation).</li><li>Provide insights and decision support for Service Ops leadership, including forecasting inputs, efficiency deep-dives, and performance narratives.</li></ul>Workforce &amp; BPO Partnerships Strategy<ul><li>Own the in-house vs BPO split strategy and the operating model behind it.</li><li>Lead BPO vendor performance management, contract renewals, pricing negotiations, onboarding of new vendors (incl. procurement process), and regular BPO business reviews.</li><li>Ensure BPOs operate as a seamless extension of in-house teams (SOPs, quality standards, coaching, governance, escalation, knowledge management).</li></ul>Leadership &amp; people management<ul><li>Lead multiple teams through managers, building a high-performing culture with strong accountability.</li><li>Set clear priorities, operating rhythms (QBRs/MBRs), and performance standards across all sub-pillars.</li><li>Develop talent: succession planning, capability building (analytics, process excellence, vendor management, fraud/risk), and strong stakeholder presence.</li></ul> What you need to be successful <ul><li>10+ years in Operations Excellence / Service Operations / Process Excellence / Strategy &amp; Ops (high-volume environments preferred).</li><li>Proven ownership of cost levers: refunds/compensation governance, leakage reduction, productivity, savings delivery.</li><li>Strong process excellence toolkit: SOP governance, process redesign, continuous improvement methods.</li><li>Tooling &amp; automation: systems ownership, integrations, Help Center/self-serve optimization.</li><li>Data &amp; analytics fluency: KPI design, dashboard requirements, metric governance, data quality.</li><li>BPO/vendor management: pricing/commercials, SLAs, QBRs, onboarding, negotiations.</li><li>Strong Microsoft Office skills (Excel, PowerPoint, Outlook).</li><li>Exceptional communication (written, verbal, presentations).</li><li>Strategic prioritization and structured problem-solving; strong judgment and ownership.</li><li>Senior stakeholder influence and cross-functional leadership.</li><li>People leadership: coaching, accountability, talent development.</li><li>Comfort with ambiguity and fast-paced, scaling environments; collaborative and hands-on.</li></ul>Nice to have<ul><li>Project Management certification, such as Prince PMI 2.</li><li>Fraud/risk program exposure in a digital marketplace environment.</li><li>Experience with Help Center / self-serve strategy and contact-deflection programs.</li><li>Familiarity with modern CX tooling ecosystems (CRM/ticketing, QA, knowledge base, workforce tools, BI stack).</li></ul>

Operations Excellence Director

<ul><li>Responsible for the lifecycle of the assigned platform(s)<ul><li>Research for the technologies, tools and technical solutions that are most suited for the development and improvement of our platform applications</li><li>Participate and apply best practices on the research, development, testing, deployment and monitoring phases of the lifecycle of the applications&nbsp;</li></ul></li></ul><ul><li>Responsible for the orderly operation of the assigned platforms, their related initiatives and projects, and for communications between the internal teams and the platform vendors</li></ul><ul><li>Responsible for assigned platform tasks:<ul><li>Compiling operations SLAs and performance KPls</li><li>Performing capacity planning when needed</li><li>Ensuring that high availability is achieved and maintained for the related platforms</li><li>Compiling the necessary scenarios and performing the related unit tests in order to ensure that all application changes work as intended and do not introduce regressions</li><li>Managing platform related deployments</li><li>Troubleshooting applications and infrastructure resources and devising the necessary fixes along with the application vendors</li><li>Managing the daily operations of the platforms</li><li>Providing and enriching platform technical documentation</li><li>Acting as an intermediate between technology partners and vendors</li></ul></li></ul><ul><li>Horizontal peers<ul><li>Cooperates with other colleagues on issues and processes that require cross-functional collaboration</li></ul></li></ul><ul><li>Projects<ul><li>Participates in projects as a team member or leads projects as an accountable owner, contributing time, skills and &nbsp;knowledge</li></ul></li></ul>

PLATFORM OWNER

We are looking for a motivated and detail-oriented Quality &amp; Risk Management Manager to join our growing team. In this role, you will help strengthen our quality culture, support compliance with regulatory and network standards, and contribute to continuous improvement across the firm. You will participate in key quality initiatives and help shape processes that ensure we deliver high-quality services with confidence and consistency.The key responsibilities of this role will include: <ul><li>Supporting the firm’s compliance with risk policies, global quality management standards and regulatory requirements</li><li>Developing and updating internal policies and procedures to reflect evolving regulations and best practices</li><li>Conducting compliance assessments and helping design mitigation strategies</li><li>Participating in audit quality reviews and helping monitor alignment with ISQM 1 and other regulatory expectations</li><li>Performing root cause analyses and contributing to corrective actions</li><li>Providing training and guidance to teams on quality, compliance and risk management</li></ul><ul><li></li></ul><ul><li></li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>University degree in Economics, Accounting, Finance or Business Administration</li><li>5-6 years of professional&nbsp;experience in audit, quality assurance, risk management or compliance&nbsp;</li><li>Professional qualifications, such as&nbsp;ACCA, ACA, CPA, SOEL, will be considered&nbsp;as an asset</li><li>Strong analytical mindset and ability to apply professional skepticism.</li><li>Excellent command of English and Greek</li><li>Strong organizational skills &amp; ability to manage multiple priorities effectively.</li><li>Motivation for continuous learning and professional growth</li><li>Military Obligations completed (if applicable)</li></ul><ul><li></li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days, Early leave days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li><li>🚗 Company Car (depending on job level)</li></ul>

Quality & Risk Management Manager

We are seeking for a Solutions Architect to join our dynamic team. Solutions Architect is accountable for architecting and designing comprehensive solutions that meet business requirements in support of a given portfolio. The Solution Architect will be accountable for partnering with key roles (e.g. product managers, product analysts, platform architects, etc.) to create solutions that are aligned to the architecture standards and principles, leverage common solutions and services and meet the financial targets (cost and benefits). This role will provide the detailed design and consulting during the build, test and deploy phases, driving alignment with and adoption of architecture guiding principles, reference architectures and standards. YOUR KEY RESPONSIBILITIES:• Work with the Platform Architect “Logistics and RTM” to identify how business requirements for the Digital products can be realized through solution configuration and development, i.e. translating business capabilities into future functional and technical design in line with Platform architecture• Partner with Product managers as trusted advisor, especially on technology topics and innovation, contributing to the Digital product roadmap evolution• Support Functional Requirements gathering; formulate Nonfunctional Requirements (NFRs) to ensure performance, scalability, security, usability and maintainability of systems• Develop detailed solution designs and architectures that address business, application, information and technology architectural domains; document the product architecture• Define overall custom development requirements; provide consulting and conduct reviews throughout the development cycle, to ensure DevOps practices• Guide and support development team for delivery of new solutions, enhancements of existing and support on preventing issues and optimizing the current applications• Offer technical support during implementation and post deployment, troubleshoot issues and resolve technical challenges• Collaborate with Enterprise Architects and peer Solution Architects to identify and define Enterprise services and components required to support business solution development, and to ensure proper cross-product and cross-platform dependency management and integration• Ensure the conformance of Digital product architecture with Enterprise architecture principles and framework, Platform roadmaps and governance requirements• Collaboration with Vendors - Work with third-party vendors and solution providers to ensure business and architecture goals. ARE THESE YOUR SECRET INGREDIENTS?• Education: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.• Expertise in designing end-to-end solutions in Warehouse management area, including configuration, integration, and customization, to support best-in-class processes execution for FMCG.• Extensive hands-on experience with SAP Warehouse management (LE-WM) and Extended Warehouse Management (EWM), and very good understanding of Inventory Management, Logistics Execution and Manufacturing functionalities in SAP S/4HANA.• Experience in integrating SAP solutions with automated warehouse systems (e.g., AS/RS, AGVs, robotics) to streamline operations and enhance efficiency• Applying architectural principles and methodologies to ensure robust and scalable designs.• Proficiency in integration techniques and experience designing data pipelines to secure integration data flow to other modules of SAP and a variety of external systems, including mobile and AR.• Understanding of data governance principles and experience working with governance frameworks.• Familiarity with Agile methodologies, with Safe Agile certification strongly preferred.• Communication Skills: Strong ability to articulate technical solutions to stakeholders.• Collaboration: Working effectively with cross-functional teams.• Leadership: Leading solution development efforts• Adaptability: Flexibility to adapt solutions to changing requirements.• Innovation: Creative approach to designing innovative solutions. ABOUT YOUR NEW TEAM:We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don’t have the perfect experience. We have faith in what every person can be.And although we have so much to be proud of, we always stay humble. We believe the real magic happens - for us and for you - when we OPEN UP. AT COCA-COLA HBC, DIVERSITY HELPS US THRIVEAt Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.

Solution Architect - Warehouse Management

Intellectica is recruiting an&nbsp;Advertising Manager&nbsp;on behalf of its client, a prominent media organization with a strong footprint across print, digital, and other content platforms. Renowned for its influential portfolio and commitment to innovation, the company is evolving into a dynamic, tech-driven media group dedicated to delivering high-quality content. Based in Athens, Greece, this role reports directly to senior commercial leadership and plays a key part in cultivating client partnerships and driving advertising revenue across multiple channels by offering customized, cross-platform media solutions.Key activities and responsibilities of this role include:<ul><li>Building and maintaining strong, long-term client relationships to ensure satisfaction and ongoing collaboration</li><li>Identifying opportunities and providing integrated advertising solutions across print, digital, and other media platforms</li><li>Developing and delivering customized proposals and sales strategies aligned with client needs</li><li>Collaborating with internal teams to ensure seamless execution of campaigns across all media types</li><li>Monitoring industry trends and competitive activity to adjust commercial approaches as needed</li><li>Achieving and exceeding set sales targets and key performance indicators</li><li>Advising clients on campaign optimization for maximum impact and effectiveness</li><li>Tracking campaign performance metrics and presenting actionable insights and results</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Communications &amp; Media Studies, Business, or a relevant field</li><li>Minimum of 5 years of professional experience in advertising sales within media, publishing, or related industries</li><li>Demonstrated ability to manage and grow client accounts strategically</li><li>Proficiency in Microsoft PowerPoint and Excel (XLS)</li><li>Existing client portfolio will be considered a strong asset</li><li>Fluency in Greek and English</li></ul>Core competencies of a successful candidate:<ul><li>Excellent communication and presentation skills (written and verbal)</li><li>Strong negotiation and problem-solving skills</li><li>Results-driven with a focus on targets</li><li>Ability to handle multiple projects simultaneously</li><li>Adaptability in a fast-paced environment</li></ul>

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