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What you’ll do:<ul><li>Provide first level contact for internal users seeking technical assistance over the phone or email.</li><li>Prioritize and manage many open cases at one time.</li><li>Troubleshoot and determine best solution on each issue.</li><li>Properly escalate unresolved queries to the next level of support.</li><li>Install and configure computer hardware, software, systems and networks.</li><li>Provide technical support for software systems and applications.</li><li>Troubleshoot system and network problems and solve hardware or software faults.</li></ul>What you’ll bring: <ul><li>BSc in IT/Computer Science or a related discipline.</li><li>Fluency in Greek and English.</li><li>Excellent team work and communication skills.</li><li>Dependability and capability to take initiatives.</li><li>Good analytical and problem solving skills.</li><li>Up-to-date technical knowledge.</li><li>Trustworthy and discrete.</li><li>Strong troubleshooting skills.</li></ul>Other desired qualifications:<ul><li>Good understanding of Microsoft and Linux technologies will be preferred.</li><li>Understanding of supporting LAN and WAN technologies will be considered an asset.</li><li>Relevant experience or an aptitude to acquire the following skills and knowledge quickly: </li><li>VMware ESXi HyperV and Server Virtualization Technologies,</li><li>Networking switches,firewalls and routers,</li><li>Windows Clients and Servers, Windows Server 2003 &amp; 2008 &amp; 2012,</li><li>Active Directory, DNS, DHCP,</li><li>Backup and Restoring systems.</li></ul> For all Job Openings below submit your CV in English, along with a cover letter that states your career aspirations at hr@cognity.gr.

Technical Support Engineer (Code:TSE)

What you’ll do:<ul><li>Design and develop software using the React framework.</li><li>Write clean and maintainable code using web-based languages like HTML5, CSS3, and JavaScript frameworks like jQuery.</li><li>Develop user interfaces for complex solutions in Content Management Systems and E-commerce platforms.</li><li>Work with web services and REST APIs.</li><li>Collaborate with cross-functional teams to translate business requirements into technical solutions.</li><li>Ensure code is optimized for performance, scalability, and security.</li><li>Troubleshoot and debug code issues.</li><li>Keep up-to-date with emerging trends and technologies in React and related fields.</li><li>Participate in code reviews and provide constructive feedback to peers.</li><li>Write technical documentation for code and applications.</li><li>Continuously improve software development processes and tools to increase efficiency and quality.</li></ul> What you’ll bring:<ul><li>University degree in Software Engineering, Computer Science, or a related technical field.</li><li>1+ years of working experience in designing and developing software.</li><li>Deep technical skills in web-based languages and an in-depth understanding of databases.</li><li>Proven working experience with: React framework, HTML5 &amp; CSS3, Client-side scripting, JavaScript frameworks, including jQuery, Web services and REST APIs, Java and J2EE.</li><li>Experience in building User Interfaces for complex solutions.</li><li>Strong understanding of SEO concepts, best practices, template design, and asset modelling.</li><li>Proficient understanding of cross-browser compatibility issues and ways to work around them.</li><li>Familiarity with web analytics.</li><li>Familiarity with web applications, including security, session management, and best development practices.</li><li>Familiarity with code versioning tools, especially Git.</li><li>Excellent teamwork and communication skills.</li><li>Dependability and capability to take initiative.</li><li>Good technical documentation skills.</li></ul> For all Job Openings below submit your CV in English, along with a cover letter that states your career aspirations at hr@cognity.gr.

Junior Front End Developer (Code:JFED)

What you’ll do:<ul><li>Participate in all phases of the development life-cycle, focusing on designing, coding and unit testing</li><li>Develop and maintains functional and stable applications to meet customers’ needs</li><li>Participate in testing and code review</li><li>Deploy and support e-commerce production environments</li><li>Follow standard code practices and build reusable code and libraries for future use</li><li>Support colleagues in requirements gathering and consult the customer on e-commerce best practices</li><li>Be an active member of a collaborative team and share a strong cross-team, cross-functional culture</li><li>Be a fast and independent learner with an aptitude for leveraging knowledge to deliver solid results</li><li>Demonstrate attention to detail and continuously stay focused on delivering high quality solutions</li></ul>What you’ll bring:<ul><li>BSc in Software Engineering or a related discipline</li><li>Fluency in Greek and English</li><li>Excellent team work and communication skills</li><li>Dependability and capability to take initiatives</li><li>Experience in Java Spring &amp; Spring Boot Frameworks will be considered an asset</li><li>Knowledge and understanding of RESTful Services, XML, JSON</li></ul> For all Job Openings below submit your CV in English, along with a cover letter that states your career aspirations at hr@cognity.gr.

Cognity

technical support engineer (code:tse)

Cognity

junior front end developer (code:jfed)

Cognity

java software engineer (code:jse)

Cognity

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