Πληροφορική

Κέντρο Εξυπηρέτησης / Call Center

Χρηματοοικονομικά

Πωλήσεις / Marketing / Εμπόριο Λιανικής

Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

Επαγγέλματα Υγείας

Διοίκηση Επιχειρήσεων

Νομικές Υπηρεσίες

Εκπαίδευση

Άλλο

Αποθήκη / Logistics

Ανθρώπινο Δυναμικό / HR

Γραμματειακή Υποστήριξη

Μεταφορές

Εστίαση

Τουρισμός / Ξενοδοχεία

Αισθητική / Κομμωτήριο

Ναυτιλία

Δημοσιογραφία / ΜΜΕ

Προσωπικό Ασφαλείας

Αερομεταφορές

Βιομηχανική Παραγωγή

Τηλεπικοινωνίες

Τέχνες / Πολιτισμός

Φροντίδα Ενήλικων / Παιδιών

Φροντίδα Κτιρίων / Σπιτιών

LastWeek

LastThreeDays

Today

Aoristou

Orismenou

Internship

FullTime

Hybrid

OnSite

As a Digital Products Senior Specialist, you will have a significant contribution to the conceptualization, development, and promotion of TORA’s digital products and services in alignment with the legal framework that will support the achievement of the performance and P&amp;L targets.&nbsp;Your day to day will include:<ul><li>Developing new or enhancing existing features / customer journeys&nbsp;</li><li>Establishing processes and standards for TORA digital products, ensuring efficient operation, aligned with regulatory requirements</li><li>Collaborating with vendors and the Technology Team to define and communicate business requirements for new or updated digital products</li><li>Working closely with the Design and UX Research teams to define customer journeys and create unique user experiences</li><li>Supporting roll-out and GTM plans, including ATL/BTL marketing initiatives</li><li>Contributing to copywriting and tone-appropriate content creation</li><li>Participating in market research projects to support product development&nbsp;</li><li>Preparing weekly and monthly KPI reports, tracking sales, engagement, usage, and feedback</li><li>Ensuring operational accuracy and availability of digital products, resolving technical issues promptly, in liaison with the Technology Team</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>Bachelor’s degree in Marketing/ Digital Marketing, Business Management, Finance or related field</li><li>Master’s degree will be considered an asset</li><li>5+ years of working experience in Marketing or Product, preferably in the financial sector</li><li>Solid marketing background, digital products knowledge and project management experience</li><li>Proven track record in supporting activities in large scale projects</li><li>Ability to work independently and handle multiple concurrent projects to be delivered in strict timeframes</li><li>Very good knowledge of MS Office, especially Excel and PowerPoint – MS Project would be considered an asset</li><li>Strong communication skills and fluency in Greek and English (oral and written)</li><li>Knowledge and/or passion for banking industry and e-money solutions is a plus</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!

Digital Products Senior Specialist (Tora Wallet)

Your day to day will include:<ul><li>Monitoring the daily performance and operation of systems, terminals, retail equipment, and network infrastructure to resolve issues and minimize downtime</li><li>Handling technical problems reported via OPAP ITSM and coordinating with vendors to resolve issues in gaming, betting apps, and communication circuits</li><li>Executing Central Information Systems operations using scripts or command line to ensure smooth gaming and betting platform functionality</li><li>Addressing hardware and platform-related issues raised by OPAP corporate operations, prioritizing and resolving them per established processes</li><li>Escalating incidents when necessary, assisting in investigations to reduce downtime, and keeping users updated on procedures</li><li>Maintaining documentation and incident reports, including problem details and resolutions, to prevent future issues</li><li>Coordinating technical issue resolution by mentoring junior engineers in incident management tasks</li><li>Identifying missing IT Operations processes and taking initiative in drafting, communicating, and improving them, including automating existing TOC processes through applications/scripts</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Computer Science or Information Technology</li><li>4+ years of working experience in a customer support field, preferably technical</li><li>Help-desk exposure in the provision within a corporate environment&nbsp;</li><li>Knowledge of the practices, processes and general standards for the end-user technical support</li><li>Familiarity with ticketing systems and/or monitoring tools&nbsp;</li><li>Ability to comprehend and retain technical information and to clearly translate technical issues in simple non-technical terms</li><li>Effective communication and good team player with strong customer service culture</li><li>Excellent organizational skills and prioritization skills&nbsp;</li><li>Excellent written and oral communication skills both in Greek and English</li><li>Availability to work on shifts 24/7/52</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

Senior TOC Engineer

Your day to day will include:•&nbsp;&nbsp;&nbsp;Managing the on time and on budget delivery of OPAP’s mobile projects, in the areas of gaming, CSR and Loyalty, for Retail &amp; Online customers•&nbsp;&nbsp;&nbsp;Clarifying and transforming business needs into functional and technical specifications, ensuring clear project objectives and deliverables&nbsp;&nbsp;&nbsp;•&nbsp;&nbsp;&nbsp;Acting as a liaison between business owners, analysts, and development teams, to ensure alignment and resolve discrepancies•&nbsp;&nbsp;&nbsp;Managing project timelines, scope, and quality, while leveraging technical expertise for successful app releases•&nbsp;&nbsp;&nbsp;Building and maintaining trustful relationship with vendors&nbsp;•&nbsp;&nbsp;&nbsp;Utilizing best practices such as Agile and scrum principles, to manage product backlogs, prioritize tasks, and foster collaboration for efficient development that improve the company’s digital presence•&nbsp;&nbsp;&nbsp;Monitoring application release processes and product lifecycles to identify risks and areas for improvement&nbsp; What you need to succeed:&nbsp;•&nbsp;&nbsp;&nbsp;BSc in Computer Science, Technology/ Engineering, Digital Business, or related field. MSc degree in relevant topic is desirable•&nbsp;&nbsp;&nbsp;At least 3 years of experience in digital and software product development, especially around mobile applications, in a digital savvy or product-driven company•&nbsp;&nbsp;&nbsp;Experience in software development lifecycle using Agile &amp; scrum principles and tools such as JIRA•&nbsp;&nbsp;&nbsp;Ability to understand all layers of a product (business, application, infrastructure and network)&nbsp;•&nbsp;&nbsp;&nbsp;A proactive approach to work closely with all business leads, to monitor and react to market trends•&nbsp;&nbsp;&nbsp;Ability to work closely with UX designers, Software architects and engineers, copywriters and systems &amp; network engineers&nbsp;•&nbsp;&nbsp;&nbsp;Strong project management and organizational skills&nbsp;•&nbsp;&nbsp;&nbsp;Technical aptitude and “hands-on” mentality, very good presentation, communication skills•&nbsp;&nbsp;&nbsp;Experience in the gaming/betting industry and/or with Loyalty programs, will be considered an asset&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

Digital Product Owner

Your day to day will include:<ul><li>Collaborating with TORA business team to analyze and identify needs for new functionalities or enhancements in processes and systems</li><li>Conducting business process mapping and reengineering to improve operational efficiency and develop suitable technology solutions</li><li>Translating business needs into functional and non-functional requirements for both business and technology teams</li><li>Supporting both waterfall and agile methodologies based on project characteristics and workflows</li><li>Liaising with multiple departments (Technology, Finance, Legal, etc.) to design optimal solutions aligned with business needs and goals&nbsp;</li><li>Identifying areas for system and process optimization, assessing impacts, and managing operational risks</li><li>Document test cases / scenarios, contact UAT execution and record the respective results&nbsp;</li><li>Supporting testing processes, providing clarifications, and assisting in developing test plans to improve efficiency</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc degree in Information Technology, Business, Finance, Management or related field</li><li>4+ years of experience in Banking / Finance sector as a business analyst on banking related products</li><li>Excellent organizational and project management skills</li><li>Team spirit and ability to cooperate at all levels effectively</li><li>Attention to detail and strong analytical skills with a commitment of high quality and accuracy</li><li>Solid communication skills that allow effective communication with a diverse group of people</li><li>Results oriented mentality and flexibility</li><li>Ability to work under pressure with multiple projects and deliver within strict timeframes</li><li>High level of accuracy, good attention to detail, methodical approach</li><li>Very good knowledge of MS Office / MS project / MS Visio and MS Project Server (optional)</li><li>Excellent communication skills (oral and written) in Greek and English</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

Business Analysis Specialist (Tora Wallet)

Your day to day will include:•&nbsp;&nbsp;&nbsp;Reviewing business and technical requirements to propose scalable software solutions•&nbsp;&nbsp;&nbsp;Developing and refactoring applications, following coding guidelines, platform roadmap, and security standards•&nbsp;&nbsp;&nbsp;Following best practices and patterns, delivering clean, testable code and practice Test-Driven Development (TDD)•&nbsp;&nbsp;&nbsp;Actively participating in code reviews and reviewing QA testing results to enhance functionality and technical accuracy, debugging and troubleshooting•&nbsp;&nbsp;&nbsp;Contributing to internal coding guidelines and documentation to support the software development lifecycle&nbsp;•&nbsp;&nbsp;&nbsp;Effectively collaborating and mentoring junior colleagues, fostering a positive team environment•&nbsp;&nbsp;&nbsp;Our tech stack includes (but is not limited to!) Java (17+), Maven, Spring (Boot), Docker, Kubernetes, Redis, MySQL, PostgreSQL&nbsp;&nbsp;What you need to succeed:&nbsp;•&nbsp;&nbsp;&nbsp;BSc degree in Computer Science, Information Technology or other relevant field.&nbsp;MSc degree is desirable•&nbsp;&nbsp;&nbsp;6+ years of professional experience in application development using Java in an enterprise environment•&nbsp;&nbsp;&nbsp;Strong experience in industry-standard development frameworks and tools such as Spring, Spring Boot, JPA, JUnit&nbsp;•&nbsp;&nbsp;&nbsp;Experience in industry-standard relational and non-relational database systems such as MySQL, Postgres, MongoDb•&nbsp;&nbsp;&nbsp;Experience with cloud environments such as Azure, AWS•&nbsp;&nbsp;&nbsp;Detail-oriented, focusing on writing maintainable code of high quality (Clean Code, Clean Architecture)•&nbsp;&nbsp;&nbsp;Experienced in Agile methodologies (SCRUM/Kanban) and CI/CD practices•&nbsp;&nbsp;&nbsp;Good understanding of RESTful API design principles•&nbsp;&nbsp;&nbsp;Experience with version control tools like Git, Subversion•&nbsp;&nbsp;&nbsp;Solid understanding of fundamental design principles behind a scalable application•&nbsp;&nbsp;&nbsp;Familiarity with Linux systems•&nbsp;&nbsp;&nbsp;Familiarity with electronic/digital payment solutions will be considered a plus•&nbsp;&nbsp;&nbsp;Strong analytical, problem solving and organizational skills&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

Senior Java Developer

The key responsibilities of this role will include:<ul><li>Communicate and collaborate with other developers, solution architects, business analysts, clients and Project Managers</li><li>Design, develop and test Microsoft Power Apps, both model and canvas driven apps</li><li>Become involved in all the development phases, from analysis to support</li><li>Maintain, update and support existing Power Apps and provide timely resolutions to arising issues</li><li>Identify and recognize application deficiencies and implement effective solutions</li><li>Suggest areas for improvement in developed Power Apps, as well as propose solutions</li></ul>The key requirements of this role are:<ul><li>BSc/MSc in Computer Science, Engineering, or any other relevant degree</li><li>At least 2 years’ experience in the analysis, design, development, testing and implementation of enterprise scale Microsoft Power Apps</li><li>Knowledge of developing in Power Automate and Power BI &amp; SharePoint will be considered a plus</li><li>Experience with API or rest services integrations and understanding of how to implement solutions with multiple data sources.</li><li>Experience of SQL and other RDBMS technologies will be preferable.</li><li>Must be able to multitask and willing to work on multiple projects at a given time</li><li>Experience in working in a dynamic Agile/ SCRUM project delivery environment</li></ul>To be successful at this role you need the following:<ul><li>Effective communication and rapport building skills</li><li>Ability to develop and deliver high quality services and solutions</li><li>An extremely high work ethic</li><li>Motivation for career progression and development</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈&nbsp;Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰&nbsp;Competitive Salary &amp; Bonus</li><li>🩺&nbsp;Insurance Program for all GT members</li><li>👩‍🏫&nbsp;Fully funded Training &amp; Professional Qualifications</li><li>🏖&nbsp;Extra Days-off: August Freedays, Volunteering Days, Early leave days</li><li>🏃🏽‍♂️ Corporate Sports Teams&nbsp;(e.g., Running, Basketball, Volleyball)</li><li>🎁&nbsp;Exclusive Discounts:&nbsp;Special offers and discounts for employees</li><li>🚗&nbsp;Company Car&nbsp;(depending on job level)</li></ul>Ready to Go Beyond?If you're imagining a career that’s anything but ordinary, then&nbsp;Grant Thornton Greece&nbsp;is the place for you! We don’t just do business as usual—we go beyond. Ready to take that leap?Simply upload your&nbsp;up-to-date CV, hit "apply", and we’ll handle the rest! ✨We are Grant Thornton. We go beyond business as usual, so you can too.#WelcomeToMore #GoBeyondWithUs

Power Apps Developer

Are you passionate about&nbsp;digital transformation, customer experience (CX), and innovation? Do you thrive on designing seamless customer journeys and leveraging cutting-edge technologies to create impact? If you have a strategic mindset, a creative approach, and a deep understanding of digital experiences, this role is for you!As a Digital Innovation Consultant, you will be at the forefront of&nbsp;customer-driven innovation, helping businesses redefine their digital strategies and enhance customer interactions through CX-focused solutions. You will work cross-functionally with UX/UI teams, developers, and business stakeholders to design and implement user-centric, data-driven digital products. Key Responsibilities:<ul><li>Develop digital strategies with a strong focus on CX &amp; innovation.</li><li>Design customer journeys across web, mobile apps, and omnichannel touchpoints.</li><li>Identify pain points and friction in customer interactions and propose CX improvements.</li><li>Apply UX/UI best practices to ensure intuitive and engaging digital experiences.</li><li>Design and implement customer-centric digital products that align with business and user needs.</li><li>Work on presales propositions, preparing proposals, RFP responses, and technical specification documents for clients.</li><li>Collaborate with cross-functional teams (UX/UI, developers, business leaders) for end-to-end product development.</li><li>Utilize tools such as Figma, Miro, Customer Journey Mapping tools, and Analytics to drive insights and design solutions.</li><li>Experiment with emerging technologies (AI, automation, personalization, predictive analytics) to enhance digital engagement.</li><li>Analyze user behavior and data insights to support continuous improvement initiatives.</li><li>Leverage design thinking methodologies &amp; prototyping tools to test, iterate, and refine digital solutions.</li></ul>What You'll bring:<ul><li>Strong strategic mindset &amp; creative problem-solving approach.</li><li>Minimum of 7 years of experience in digital innovation, CX, or related fields.</li><li>Strong experience in presales, including the ability to craft client proposals, presentations, and technical specification documents.</li><li>Data-driven mindset with knowledge of customer analytics &amp; behavioral insights</li><li>CX, UX/UI, and customer journey mapping expertise with hands-on experience in digital transformation projects.</li><li>Excellent communication skills and ability to work with multidisciplinary teams</li><li>Hands-on experience with design &amp; prototyping tools (Figma, Miro, Adobe XD, etc.)</li><li>Previous experience in an advertising agency is an asset.</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈&nbsp;Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰&nbsp;Competitive Salary &amp; Bonus</li><li>🩺&nbsp;Insurance Program for all GT members</li><li>👩‍🏫&nbsp;Fully funded Training &amp; Professional Qualifications</li><li>🏖&nbsp;Extra Days-off: August Freedays, Volunteering Days, Early leave days</li><li>🏃🏽‍♂️ Corporate Sports Teams&nbsp;(e.g., Running, Basketball, Volleyball)</li><li>🎁&nbsp;Exclusive Discounts:&nbsp;Special offers and discounts for employees</li><li>🚗&nbsp;Company Car&nbsp;(depending on job level)</li></ul>Ready to Go Beyond?If you're imagining a career that’s anything but ordinary, then&nbsp;Grant Thornton Greece&nbsp;is the place for you! We don’t just do business as usual—we go beyond. Ready to take that leap?Simply upload your&nbsp;up-to-date CV, hit "apply", and we’ll handle the rest! ✨We are Grant Thornton. We go beyond business as usual, so you can too.#WelcomeToMore #GoBeyondWithUs

Digital Innovation Consultant / CX Driven-Digital Transformation

<h2>Job Description</h2>Ever wondered what it feels like to be a Application Support Supervisor in Netcompany-Intrasoft?&nbsp;We are looking for a Application Support Supervisor to lead our applications’ support team and ensure efficient handling of technical issues, service requests, and end-user support. The ideal candidate will be responsible for managing service desk operations and ensuring high customer satisfaction.As a Application Support Supervisor you will:<ul><li>Supervise and mentor a team of service desk analysts and technicians.</li><li>Oversee the service desk’s ticketing system and workflow.</li><li>Implement and maintain ITIL 4-based service management processes.</li><li>Act as the primary point of contact for service-related issues and escalations.</li><li>Generate reports on service desk performance, incident trends, and SLAs.</li><li>Oversee service desk tools and platforms e.g. JIRA.</li><li>Maintain knowledge base articles and self-service portals for end-users.</li><li>Align service desk processes with business and IT objectives.</li><li>Lead initiatives to improve IT support efficiency and automation.</li></ul><h2>Qualifications</h2>What would make you a fit for the role:<ul><li>A&nbsp;Bachelor’s degree in IT, Computer Science, or a related field.</li><li>At least 5+ years in IT support, with at least 2 years in a leadership role.</li><li>ITIL 4 best practices knowledge and IT service management principles.</li><li>Experience with ITSM tools like JIRA.</li><li>Experience with enterprise applications troubleshooting.</li><li>Certificate in ITIL 4 Foundation.</li></ul>It would also be a plus if you match some of the following:<ul><li>Strong leadership and team management skills.</li><li>Excellent problem-solving and decision-making abilities.</li><li>Effective communication and stakeholder management skills.</li></ul><h2>Company Description</h2>We are Netcompany-Intrasoft, a member of Netcompany Group A/S, and a leading European IT Solutions and Services company with a strong international presence and expertise, dedicated to responsible digitalisation. We offer innovative and added-value solutions of the highest quality to a wide range of public and private organizations, while being a key player in the EU Institutions for the past 30 years. We hold an outstanding record of 500+ organizations in 70+ countries, that have chosen our solutions and services, to fulfil their business needs. Our team of 3500+ professionals is our driving force and our most valuable asset.<h2>Additional Information</h2>Being a part of the Netcompany-Ιntrasoft team, you will be provided with:<ul><li>The opportunity to work in a modern environment.</li><li>A competitive compensation &amp; benefits package</li><li>Hospitalization plan</li><li>Hybrid working model</li><li>Meal and commuting allowance</li><li>Well-being activities (on premises)</li><li>Continuous learning opportunities using the most modern methods (unlimited access to Udemy for Business, ad-hoc trainings)</li><li>A personalized development plan for targeted career growth</li></ul>If you are looking forward to be part of a diverse environment, and have the opportunity to work alongside well-experienced professionals, on challenging, large-scale projects that directly impact millions of citizens around the globe, then this is the place to be!By joining Netcompany-Intrasoft Athens, you will be part of a vivid team of 2000+ tech enthusiasts. When at the office you will have the chance to work at our brand-new, state-of-the-art, sustainable offices, located in 3 different spots in Athens!Our cultureOur people&nbsp;are the most important element of our success. Our work life is well defined by our set of fundamental Values:&nbsp;https://netcompany.com/careers/greece/our-values/&nbsp;#BePartOfSomethingGreat!Please submit your CV in English. All applications will be treated as strictly confidential.We ensure equal opportunities, treatment, and consideration to all candidates. Discrimination based on sex, racial or ethnic origin, religion or belief, disability, age, sexual orientation or marital status, physical or mental disability, or any other factor protected by applicable laws and regulations is prohibited. As part of the Netcompany-Intrasoft culture, we respect human rights and focus on creating a positive workplace, where all employees are valued, and where diversity and inclusion are a vital part of our our everyday working experience.

Application Support Supervisor

As an IT System Engineer, you will be responsible for designing, implementing, and maintaining our IT systems, networks, and cloud environments. You will play a key role in ensuring system reliability, security, and scalability while collaborating with cross-functional teams. The ideal candidate will have strong expertise in Active Directory (AD), hybrid cloud environments, Microsoft 365 administration, cloud platforms (Azure) and enterprise storage solutions.What you will focus on<ul><li>Manage and optimize Active Directory (AD), Group Policies, DNS, DHCP, and identity access management across on-premise and cloud environments.</li><li>Implement and support hybrid cloud environments, ensuring seamless integration between on-premises infrastructure and cloud services (Azure AD etc.)</li><li>Administer and maintain Microsoft 365 (Exchange Online, SharePoint, Teams, Intune, OneDrive, Defender for Office 365), ensuring security, compliance, and efficiency.</li><li>Oversee email security, user provisioning, and access controls within Microsoft 365 and Azure AD.</li><li>Maintain enterprise storage solutions (SAN, NAS, cloud storage), ensuring performance, redundancy, and data security.</li><li>Knowledge of SQL databases (Microsoft SQL Server or Oracle).</li><li>Administer Windows/Linux servers, virtualization platforms (VMware, Hyper-V), and cloud infrastructure (Azure).</li><li>Develop scripts (PowerShell, Bash, Python) to automate system tasks and infrastructure deployment.</li><li>Troubleshoot and resolve system, storage, and database-related issues, working closely with IT support and development teams.</li><li>Maintain and test backup and disaster recovery solutions to ensure business continuity.</li><li>Document system architectures, configurations, and procedures while mentoring junior IT staff.</li></ul>&nbsp;Who we are looking for<ul><li>BSc degree in Computer Science, Information Technology, or related field.</li><li>Strong experience in system engineering, IT infrastructure, and cloud administration.</li><li>Strong expertise in Active Directory (AD), Azure AD and managing Microsoft 365 administration</li><li>Experience with hybrid cloud environments, integrating on-premises infrastructure with cloud services, in enterprise storage solutions (SAN, NAS, cloud storage).</li><li>Proficiency in Windows/Linux OS, networking, and virtualization (VMware, Hyper-V).</li><li>Hands-on experience with cloud platforms (Azure), including infrastructure deployment, security, and cost optimization.</li><li>Scripting and automation skills (PowerShell, Bash, Python) for system administration and provisioning.</li><li>Strong understanding of cybersecurity principles, endpoint security, and identity and access management (IAM).</li></ul>&nbsp;Preferred Qualifications:<ul><li>Certifications such as Microsoft 365 Certified: Enterprise Administrator Expert, Microsoft Certified: Azure Solutions Architect or SQL Database certifications (MCSE: Data Management &amp; Analytics, etc.).</li><li>Experience with Infrastructure as Code (IaC) tools like Terraform or Ansible.</li><li>Familiarity with DevOps methodologies and CI/CD pipelines.</li></ul>Your value<ul><li>Critical &amp; Analytical Thinking |&nbsp;Analyze precisely all related information to quickly conclude on sustainable suggestions and actions</li><li>Proactivity | Take initiatives, anticipate needs and actively seek opportunities for improvement</li><li>Time management |&nbsp;Prioritize tasks effectively, manage time efficiently</li><li>Authentic Communication |&nbsp;Deliver messages in a clear, compelling, and concise manner</li><li>Togetherness |&nbsp;Value team’s ideas, uniqueness and safeguard belonging</li><li>Digital Savviness |&nbsp;Be acquainted with and expand digital culture, enhance new technologies and approaches in field of expertise</li></ul>We care for you&nbsp;<ul><li>Opportunity to work with cutting-edge technologies</li><li>Career development through certifications and training programs</li><li>Collaborative and growth-focused IT team</li><li>Hybrid working model</li><li>Free lunch break in our restaurant</li><li>Free parking</li><li>Wellbeing Program</li></ul>&nbsp;A&nbsp;place where everyone belongs&nbsp;We strive to be a better place to work where our people reflect the markets we serve, where their voices are heard and valued, they find purpose in their work, and can grow and contribute to their fullest. We are an equal opportunity employer, and all applicants/employees will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability status, or any other characteristic protected by law.Certified by Diversity Charter Greece and SHARE Equality Label&nbsp;&nbsp;&nbsp;AB&nbsp;is recognized as a Top Employer 2025 in&nbsp;Greece.&nbsp;Top Employer Institute: Certified Excellence in Employee Conditions&nbsp;&nbsp;We Give Our Best to Make a Difference in People’s Lives&nbsp;&nbsp;&nbsp;&nbsp;#EdoToKaloEinaiGiaOlous #proudABers&nbsp;Start your retail journey and live our values of care, teamwork, humor, integrity and courage.*All applications are treated with utmost confidentiality

IT System Engineer

We are looking for an experienced IT Operations Manager to lead our IT service operations, Help Desk, and IT Service Management(ITSM) processes. You will have a critical role in ensuring efficient IT service delivery, optimizing support workflows, and driving ITIL best practices across the organization. You will be responsible for improving IT support efficiency, incident resolution, and end-user experience, while ensuring seamless collaboration with infrastructure, product, and delivery teams. If you have a strong background in ITSM, Help Desk operations, ITIL frameworks, and process automation, then this opportunity may be your next career step! &nbsp;What you will focus on<ul><li>Lead and manage IT operations teams, including Help Desk agents, IT support specialists, and external support teams.</li><li>Define and enforce SLAs, incident response times, and IT service KPIs, ensuring high-quality IT support.</li><li>Oversee incident management, problem management, and change management processes following ITIL best practices.</li><li>Implement ITSM solutions to optimize IT service workflows.</li><li>Monitor and collaborate NOC team, ensuring proactive issue resolution and collaboration with infrastructure and product teams.</li><li>Improve Help Desk performance, reducing ticket backlog, enhancing self-service options, and driving automation.</li><li>Act as a bridge between IT support, infrastructure, and business stakeholders, ensuring service alignment with business needs.</li><li>Track IT service performance metrics, SLA adherence, and user satisfaction to drive continuous improvements.</li><li>Work closely with regional IT teams and vendors, ensuring smooth IT service delivery and support processes.</li><li>Develop training programs and documentation to improve Help Desk efficiency and knowledge management.</li><li>Drive cost-effective service delivery, optimizing IT support budget and vendor contracts.</li></ul>Who we are looking for<ul><li>5+ years of experience in IT Operations, Service Desk Management, or IT Service Delivery.</li><li>Bachelor’s or Master’s degree in Computer Science, IT, or a related field.</li><li>Preferred certifications: ITIL Foundation, PMP</li><li>Proven experience in ITSM platforms (ServiceNow, Jira, Zendesk, or similar tools).</li><li>Strong knowledge of ITIL processes (Incident, Problem, and Change Management).</li><li>Familiarity with networking fundamentals, Windows/Linux OS support, endpoint management and Microsoft 365.</li><li>Experience working with vendors, external service providers, and outsourced IT support.</li></ul>Your value<ul><li>Communication | Deliver messages in a clear, compelling, and concise manner, listen actively</li><li>Stakeholder management | Understand stakeholder’s needs, constructively challenge and collaborate effectively with others</li><li>Problem Solving | Be on top and define problems, develop and implement effective solutions</li><li>Analytical thinking | Effectively analyze all related information to quickly bring high end, customer-driven results and optimize processes</li><li>Digital Savviness | Expand digital culture, enhance new technologies and approaches in field of expertise</li><li>Leading others | Empower and develop others – reinforce and influence</li></ul>A place where everyone belongs&nbsp;&nbsp;We strive to be a better place to work where our people reflect the markets we serve, where their voices are heard and valued, they find purpose in their work, and can grow and contribute to their fullest. We are an equal opportunity employer, and all applicants/employees will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability status, or any other characteristic protected by law. Certified by Diversity Charter Greece and SHARE Equality Label&nbsp;&nbsp;&nbsp;&nbsp;AB is recognized as a Top Employer 2025 in Greece.&nbsp;Top Employer Institute: Certified Excellence in Employee Conditions&nbsp;&nbsp;We Give Our Best to Make a Difference in People’s Lives&nbsp;&nbsp;&nbsp;&nbsp;#EdoToKaloEinaiGiaOlous #proudABers&nbsp;Start your retail journey and live our values of care, teamwork, humor, integrity and courage.*All applications are treated with utmost confidentiality

IT Operations Manager

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