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Θέση εργασίας: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; GROOMΟ Όμιλος H Hotels Collection αναζητά Groom για να ενταχθεί στην ομάδα μας. Ο ιδανικός υποψήφιος θα είναι υπεύθυνος για την υποδοχή και την εξυπηρέτηση των πελατών κατά την άφιξη και την αναχώρησή τους, για τη μεταφορά αποσκευών, καθώς και άλλες βοηθητικές υπηρεσίες.Βασικές αρμοδιότητες:<ul><li>Καλωσορίζει τους πελάτες κατά την άφιξη τους &amp; παραλαμβάνει τις αποσκευές τους. Αντίστοιχα και κατά την αναχώρησή τους.</li><li>Οδηγεί τους πελάτες στο δωμάτιο τους και παρέχει βασικές πληροφορίες σχετικές με αυτό αλλά και με το ξενοδοχείο γενικότερα.</li><li>Μεταφέρει έγγραφα ή αντικείμενα που σχετίζονται με το τμήμα της υποδοχής.</li><li>Γνωρίζει να χειρίζεται το club car και είναι υπεύθυνος τόσο για την ορθή λειτουργία του όσο και για τη συντήρησή του.</li><li>Είναι συνυπεύθυνος για την ασφάλεια του ξενοδοχείου κατά την νυχτερινή βάρδια και πραγματοποιεί ανά τακτά χρονικά διαστήματα ελέγχους ασφάλειας σε προκαθορισμένα σημεία του ξενοδοχείου.</li><li>Βοηθάει σε οποιαδήποτε εργασία του ζητηθεί από τον άμεσο προϊστάμενό του.</li></ul>Προσόντα και εμπειρία:<ul><li>Καλή γνώση Αγγλικής γλώσσας.</li><li>Εργασιακή εμπειρία σε αντίστοιχη θέση, επιθυμητή.</li><li>Άριστη εμφάνιση.</li><li>Επικοινωνιακές και οργανωτικές δεξιότητες &amp; ομαδικό πνεύμα.</li><li>Γνώση Η/Υ.</li><li>Βασικές γνώσεις Ασφάλειας και Υγιεινής στον χώρο εργασίας.</li><li>Εξαιρετικές δεξιότητες εξυπηρέτησης πελατών.</li><li>Επικοινωνιακές και οργανωτικές δεξιότητες &amp; ομαδικό πνεύμα.</li></ul>Στο πλαίσιο της παραπάνω θέσης, η εταιρία προσφέρει:<ul><li>Ανταγωνιστικό πακέτο αποδοχών και παροχών.</li><li>Ευκαιρίες επαγγελματικής εξέλιξης σε έναν συνεχώς αναπτυσσόμενο Όμιλο.</li><li>Θετικό και υποστηρικτικό περιβάλλον εργασίας σε έναν οργανισμό που σέβεται τους ανθρώπους του, το περιβάλλον και τις τοπικές κοινωνίες.</li></ul>Για όλες τις αιτήσεις και τα στοιχεία που θα υποβληθούν, θα τηρηθεί απόλυτη εμπιστευτικότητα.&nbsp;

Groom - Titania (Athens)

<ul><li>Our jobs aren’t just about giving guests a smooth check-in and check-out.</li><li>Instead, we want to build and experience that is memorable and unique.</li><li>Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.</li><li>They are empowered to move about their space and do what needs to be done.</li><li>Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.</li><li>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.</li><li>Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance).</li><li>Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.</li></ul>PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: No related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

Guest Experience Expert

<ul><li>Greet and escort guests to rooms.</li><li>Open doors and assist guests/visitors entering and leaving property.</li><li>Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities.</li><li>Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).</li><li>Transport guest luggage to and from guest rooms and/or designated bell area.</li><li>Assist with luggage storage and retrieval.</li><li>Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage.</li><li>Supply guests with directions.</li><li>Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed.</li><li>Communicate parking procedures to guests/visitors.</li><li>Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager.</li><li>Maintain awareness of undesirable persons on property premises.</li><li>Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information.</li><li>Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.</li><li>Speak with others using clear and professional language, and answer telephones using appropriate etiquette.</li><li>Develop and maintain positive working relationships with others.</li><li>Comply with quality assurance expectations and standards.</li><li>Read and visually verify information in a variety of formats (e.g., small print).</li><li>Move at a speed required to respond to work situations (e.g., run, walk, jog).</li><li>Stand, sit, or walk for an extended period of time or for an entire work shift.</li><li>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.</li><li>Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.</li><li>Reach overhead and below the knees, including bending, twisting, pulling, and stooping.</li><li>Perform other reasonable job duties as requested by Supervisors.</li></ul>PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: No related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

Bellman

<ul><li>Operate and monitor washing, dry cleaning, and drying machinery, including adding chemicals and cleaning lint traps.</li><li>Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard.</li><li>Inspect cleanliness of articles removed from the washer, dryer, or dry-cleaning machines and place in clean linen carts.</li><li>Set dryers to designated times and temperatures based on fabrics contained in load.</li><li>Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load.</li><li>Fold cleaned articles into designated size, either by hand or using folding machine.</li><li>Maintain accurate records of items laundered.</li><li>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.</li><li>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</li><li>Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.</li><li>Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.</li><li>Visually inspect tools, equipment, or machines (e.g., to identify defects).</li><li>Stand, sit, or walk for an extended period of time or for an entire work shift.</li><li>Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.</li><li>Move through narrow, confined, or elevated spaces.</li><li>Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.</li><li>Reach overhead and below the knees, including bending, twisting, pulling, and stooping.</li><li>Perform other reasonable job duties as requested by Supervisors.</li></ul>PREFERRED QUALIFICATIONSEducation: No high school diploma or G.E.D. equivalent.Related Work Experience: No related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

Laundry Attendant

<ul><li>Process all reservation requests, changes, and cancellations received by phone, fax, or mail.</li><li>Identify guest reservation needs and determine appropriate room type.</li><li>Verify availability of room type and rate.</li><li>Explain guarantee, special rate, and cancellation policies to callers.</li><li>Accommodate and document special requests.</li><li>Answer questions about property facilities/services and room accommodations.</li><li>Follow sales techniques to maximize revenue.</li><li>Input and access data in reservation system.</li><li>Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.</li><li>Follow proper escalation procedures when addressing guest concerns.</li><li>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers.</li><li>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.</li><li>Speak with others using clear and professional language; answer telephones using appropriate etiquette.</li><li>Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.</li><li>Comply with quality assurance expectations and standards.</li><li>Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.</li><li>Perform other reasonable job duties as requested by Supervisors.</li></ul>PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: No related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

Communications and Reservations Agent

<ul><li>Respond promptly to requests from guests and other departments. </li><li>Fill cart with supplies and transport cart to assigned area. </li><li>Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. </li><li>Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. </li><li>Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. </li><li>Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. </li><li>Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway).</li></ul><ul><li>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.</li><li>Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</li><li>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.</li><li>Speak with others using clear and professional language.</li><li>Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.</li><li>Ensure adherence to quality expectations and standards.</li><li>Read and visually verify information in a variety of formats (e.g., small print).</li><li>Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.</li><li>Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.</li><li>Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.</li><li>Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</li></ul>&nbsp;PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: At least 1 year of related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

Housekeeper

<ul><li>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. </li><li>Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. </li><li>Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. </li><li>Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. </li><li>Communicate issues to next shift. Complete required paperwork.</li></ul>&nbsp;<ul><li>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.</li><li>Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</li><li>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.</li><li>Speak with others using clear and professional language.</li><li>Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.</li><li>Ensure adherence to quality expectations and standards.</li><li>Read and visually verify information in a variety of formats (e.g., small print).</li><li>Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.</li><li>Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.</li><li>Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.</li><li>Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</li></ul>&nbsp;PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: At least 1 year of related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

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groom - titania (athens)

H Hotels Collection

guest experience expert

Marriott Bonvoy

bellman

Marriott Bonvoy

laundry attendant

Marriott Bonvoy

communications and reservations agent

Marriott Bonvoy

housekeeper

Marriott Bonvoy

assistant floor supervisor

Marriott Bonvoy

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