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As a Location Support Specialist, you will provide on‑site technical support across offices, stores and warehouses, securing smooth daily operations and an excellent user experience. You will troubleshoot, coordinate with vendors and contribute to reliable, well‑functioning local tech environments. Ιn this role, you will&nbsp;be responsible for&nbsp;the Sales Market Greece consisting&nbsp;of Greece, Cyprus, Bulgaria, Croatia, Serbia, Bosnia &amp; Herzegovina, Albania, Kosovo and North Macedonia.You will:<ul><li>Provide on‑site support for hardware, software and device issues that cannot be resolved remotely.</li><li>Troubleshoot and repair user equipment, including laptops, mobile phones, tablets and meeting‑room devices.</li><li>Support colleagues with equipment setups, configurations, maintenance and daily technical needs.</li><li>Provide hands-on technical assistance to office, store, and warehouse teams, ensuring uninterrupted daily operations.</li><li>Collaborate with the Global Network team on office network and access‑point issues.</li><li>Distribute and support technical equipment for stores (phones, tills, spare parts).</li><li>Maintain accurate documentation and follow up on incidents and tasks in ServiceNow.</li><li>Act as the local point of contact for infrastructure vendors (ISP, telephony) to secure timely checks and maintenance.</li><li>Contribute to a reliable, stable and user‑friendly onsite IT environment by proactively identifying and resolving issues.</li></ul>WHO YOU’LL WORK WITH​As a Location Support Specialist, you will work closely with local colleagues across offices, stores and warehouses, as well as with Global Network teams, infrastructure vendors and central IT support functions. Together, you ensure smooth technical operations and a supportive, service‑minded experience for all users.WHO YOU ARE​We are looking for people with…<ul><li>Secondary education; IT‑related studies are an advantage.</li><li>Familiarity with ServiceNow or similar ticketing systems.</li><li>Hands-on experience with user devices, networks, and hardware setups</li><li>Basic understanding of hardware and software troubleshooting, supported by hands‑on experience or strong interest in IT.</li><li>Strong organizational skills and a structured, detail‑oriented approach.</li><li>Good communication abilities and comfort in supporting colleagues at different technical levels.</li><li>Proficiency in English and the local language.</li></ul>And people who are…<ul><li>Curious, quick to learn and motivated by solving technical challenges.</li><li>Service‑minded, collaborative and eager to help colleagues succeed.</li><li>Calm under pressure and positive when unexpected issues arise.</li><li>Practical, hands‑on and comfortable working independently on various onsite tasks.</li></ul>WHO WE ARE​H&amp;M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​WHY YOU’LL LOVE WORKING HERE&nbsp;​ At H&amp;M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​More specifically, we offer:<ul><li>25% Staff discount on all our H&amp;M Group brands, both in stores and online (H&amp;M, COS, Weekday, Monki, H&amp;M HOME, &amp; Other Stories and ARKET)</li><li>H&amp;M Incentive&nbsp;Program&nbsp;– HIP.&nbsp;Learn more about the program&nbsp;here</li><li>Private Health and Life Insurance</li><li>Food Vouchers</li><li>Long Service&nbsp;Reward at&nbsp;10, 15 &amp; 20 year&nbsp;anniversary</li><li>Baby Birth Gift Card</li><li>Retirement Reward</li><li>Bonus for Referring a Friend</li><li>Hybrid Work Model</li><li>Unlimited Career Opportunities (over 70% of our recruitment processes are internal)</li></ul>

Location Support Specialist

As a Data Aggregation Specialist, you will design, develop and operate robust data aggregation and transformation processes to support management and external reporting. The role involves leveraging advanced analytical tools and programming techniques to process large‑scale datasets, implement complex calculations and algorithmic logic and ensure the accuracy, consistency and timeliness of reported information &nbsp;&nbsp;&nbsp;What you will be doing&nbsp;&nbsp;<ul><li>Build and maintain the Bank’s data aggregation pipelines that feed regulatory and management reporting</li><li>Utilize programming skills (e.g. SQL, python) to automate manual tasks, transform granular datasets, optimize data flows and perform complex data analysis </li><li>Perform standardized and ad hoc data aggregation activities with the use of analytical tools (e.g. SPSS cloud pak for data), ensuring adherence to deadlines and high quality deliverables </li><li>Design and run quality checks on data, uncovering potential issues and collaborating with internal stakeholders to solve them quickly and efficiently </li><li>Perform periodic reconciliation checks to ensure alignment between data aggregation layers and accounting figures, working in collaboration with stakeholders </li><li>Maintain documentation, data dictionaries and technical specifications for data processes under responsibility</li></ul>&nbsp;What you need to have&nbsp;<ul><li>Bachelor’s degree in Computer Science, Data Analytics, Mathematics or other quantitative field of study </li><li>Master’s degree in Computer Science, Data Analytics, Mathematics or other quantitative field of study </li><li>At least three (3) years of relevant professional experience, ideally in a banking institution or an audit/consulting/FinTech firm </li><li>Strong hands-on experience in data management, programming languages (e.g. SQL, python) and database structures</li><li>Good knowledge of visual analytics suites (e.g. Power BI) </li><li>Proficient use of the MS Office suite (especially Excel and PowerPoint) </li><li>Excellent attention to detail and a commitment to producing high-quality results </li><li>Excellent command of the English language (both written and spoken) </li><li>Strong analytical skills with the ability to interpret and present data effectively </li><li>Familiarity with Accounting, Finance and Risk Management concepts and terminology will be highly appreciated</li></ul>&nbsp;&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>

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location support specialist

H&M

rcoe data aggregation specialist

Alpha Bank

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