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As an Application Support Engineer, your role is both dynamic and pivotal. You'll be at the forefront of ensuring seamless operations by:<ul><li>Monitoring and resolving open production issues at the 2nd level within designated timeframes.</li><li>Promptly initiating a "Problem" report when the root cause of an incident remains unidentified.</li><li>Conducting advanced troubleshooting for production incidents and problems.</li><li>Taking ownership of problem monitoring and tracking, with a focus on process improvement for recurring issues.</li><li>Reproducing incidents and validating fixes through regression testing.</li><li>Contributing to root cause analysis efforts to prevent future outages or quality issues.</li></ul>Flexibility is key as this position may require shift work and occasional international travel due to our global clientele.Job requirementsTo excel in this role,&nbsp;you should:<ul><li>Hold a degree in Computer Science, Software Engineering, or a related field.</li><li>Possess 1-2 years of experience in Application Support, System Administration, SW-QA, or DEVOPS.</li><li>Have solid system administration skills, particularly in Linux environments (Windows experience is a plus).</li><li>Demonstrate proficiency in MySQL and familiarity with Oracle or Mongo DB.</li><li>Bonus points for experience in automation testing and scripting languages.</li><li>Be familiar with monitoring tools such as Nagios, Grafana, and NewRelic.</li><li>Communicate effectively in both written and spoken Greek and English.</li><li>Prioritize teamwork and value collective success over individual achievements.</li></ul>About Us:&nbsp;INTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 39 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefine innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece.INTRALOT has been awarded the prestigious WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do. Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally. Equal Opportunity Employer:&nbsp;We celebrate diversity and are proud to be an Equal Opportunity Employer. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, marital status, medical condition, disability, or any other protected status. Our premises in Paiania, Attica, are accessible to individuals with disabilities.

Application Support Engineer

We’re seeking a dynamic Software Development Manager to lead the planning, design, and delivery of innovative in-house software solutions. In this role, you’ll drive the full development lifecycle for critical systems, ensuring projects are executed smoothly, on time, and aligned with business goals. If you’re passionate about building high-performing teams, fostering collaboration, and delivering scalable, high-quality software, this is the perfect opportunity to make a real impact.&nbsp;Your day to day will include:<ul><li>Establishing and improving team processes, procedures, and standards to enhance operational efficiency</li><li>Managing the full software development lifecycle from requirements gathering to deployment and maintenance, leading a multi-skilled team</li><li>Assigning tasks, managing team capacity, and providing coaching and support to develop skills and achieve goals</li><li>Reviewing business and technical needs, proposing scalable solutions aligned with best practices, architecture, and security standards</li><li>Designing software architecture collaboratively to ensure integration and system compatibility</li><li>Coordinating third-party system integrations to deliver cohesive solutions</li><li>Applying agile principles and supporting the resolution of technical challenges</li><li>Reviewing code, debugging, and identifying gaps in business understanding</li><li>Monitoring solution quality and performance through QA evaluation and ongoing updates</li><li>Overseeing vendor contracts to align with team goals and protect company interests</li><li>Encouraging collaboration, innovation, and continuous improvement within the team</li><li>Managing team members by providing support and coaching to develop skills and achieve goals</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Computer Engineering, Computer Science, Information Systems Management, or related field; MSc preferred</li><li>8+ years of experience designing, developing, and testing enterprise software applications</li><li>Proven experience managing software development teams</li><li>Proficient in Java application development within enterprise environments</li><li>Strong experience with industry-standard frameworks and tools such as Spring, Spring Boot, JPA, JUnit, and JavaEE/JakartaEE</li><li>Experience with relational and non-relational databases including MySQL, PostgreSQL, Oracle, and MongoDBExperienced in Agile software development lifecycle methodologies, including SCRUM and Kanban</li><li>Familiarity with Continuous Integration, Continuous Delivery, and Agile best practices</li><li>Strong knowledge of RESTful API design principles</li><li>Experience using version control tools such as Git and Subversion</li><li>Skilled in test-driven development and solid testing practices</li><li>Good understanding of distributed systems and microservices architecture</li><li>Solid knowledge of event-driven architecture</li><li>Excellent understanding of system resiliency and cloud-native architecture</li><li>Strong analytical, problem-solving, and organizational skills</li><li>Solid project management abilities with a positive mindset</li><li>Excellent communication and interpersonal skills, able to explain complex technical concepts clearly</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

SW Development Manager (3649)

Your role as a Technology Business Analysis Professional will focus on the delivery of client engagements, by understanding objectives for clients and Deloitte, aligning your own work to objectives and setting personal priorities, teaming with others across businesses and borders and taking accountability for own and team results. In this role, you will build relationships and exercise your communication skills to positively influence your peers and other stakeholders. You will commit to personal learning and development by actively seeking opportunities for growth, you will share knowledge and experience with others, and act as a strong brand ambassador, embracing our purpose and values in order to put these into practice in your professional life. During your tenure as a Technology Business Analysis Professional, you will demonstrate and develop your ability to:<ul><li>Engage with stakeholders to define requirements through workshops and meetings. Document business processes, user stories, and functional specifications;</li><li>Analyze business needs and translate them into clear, actionable specifications;</li><li>Design business solutions aligned with technical feasibility. Develop wireframes, prototype and acceptance criteria. Lead the design, development, and implementation of technology solutions, ensuring adherence to best practices;</li><li>Work cross - functionally with UX, Development and QA Teams. Communicate requirements clearly and ensure timely project delivery. Manage client expectations and foster strong client relationships;</li><li>Create and execute test plans, monitor defects, and coordinate User Acceptance Testing (UAT). Ensure system enhancements meet user needs and business goals;</li><li>Evaluate implemented solutions for efficiency. Identify opportunities for process optimization and guide ongoing system improvements;</li><li>Provide ongoing support and training to end - users on new systems and processes;</li></ul>#WinningRequirements&nbsp;To qualify for the role, you must have:<ul><li>A degree in Business Administration, Information Technology, Engineering, Mathematics, or a related field. A Master's degree in Business Administration or IT is a plus;</li><li>At least 3 years of experience in business analysis within Technology Projects preferably in Financial Services (Banking/Insurance), Energy, or Telecommunications;</li><li>Strong understanding of business process design, application, and systems (CRM, ERP, RPA, BPM);</li><li>Familiarity with Business Analysis methods and techniques (Design Thinking, UML, BPMN);</li><li>Experience with workflow, low - code tools, and bug tracking/test management tools is a plus;</li><li>Strong problem - solving, analytical, and organizational skills;</li><li>Experience in Project Management or Project Management Office (PMO) is an advantage. Familiarity with the Software Development Life Cycle (SDLC) and Agile methodologies is a plus;</li><li>Strong written and oral communication skills in Greek and English;</li><li>Ability to plan, prioritize, and manage tasks effectively to ensure timely project delivery;</li><li>Self - motivated, with a passion for continuous learning and development;</li><li>Fulfilled military obligations for male candidates, where applicable.</li></ul> #AboutTechnology &amp; TransformationFive core competency areas make up our Technology &amp; Transformation service line:<ul><li>Cyber;</li><li>Engineering, AI &amp; Data;</li><li>Enterprise Technology &amp; Performance;</li><li>Deloitte Digital;</li><li>Human Capital.</li></ul>We exist to solve complex problemsOur consultants are renowned for their straightforward approach to solving some of the world’s largest and most complex business challenges. Each member of our Technology &amp; Transformation team is energized by the challenge a seemingly inscrutable problem presents. Our distinctiveness lies in our refusal to accept a problem at face value - we draw on the depth of our shared insight to ask the right questions, and it’s these questions that uncover answers - answers with impact. We are committed to collaborationOur role is to unlock potential for growth and innovation. We believe this requires real collaboration – with our own networks and with our clients. It’s why we commit to truly getting under the skin of our client’s needs, developing a full appreciation for their environment, goals and ambitions. We’re also unafraid to challenge. In so doing, we build long-term and trusted affinities. We create long-term, sustainable impactWe often work hand-in-hand with our clients to help find the right solution and to help apply that solution. Our aim is to leave behind ambassadors who are equipped to continue the transformation we began. For us, it’s about embedding sustainable change, allowing the impact of our insight to be felt for a long time to come. WHY DELOITTEAt Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. We value difference, and embrace people with diverse backgrounds and thinking styles. Knowing that people work best in different ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated. ABOUT DELOITTE Our servicesDeloitte offers Global professional services that include Audit, Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world.We deliver outstanding impact on the reputation and success of our clients, in Greece and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within. Our PurposeOur purpose, “To make an impact that matters for our clients, our people and society “- defines who we are and what we stand for. This is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent. Our valuesAt Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service. We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements. Our talent experienceFrom day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the centre of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged and feel a sense of purpose and meaning in what they do each day. Sounds like the sort of role for you? Apply now. This document has been prepared by Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants.Deloitte Business Solutions Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 000665201000 and its registered office at Marousi Attica, 3a Fragkokklisias &amp; Granikou str., 151 25, Deloitte Certified Public Accountants Societe Anonyme, a Greek company, registered in Greece with registered number 0001223601000 and its registered office at Marousi, Attica, 3a Fragkokklisias &amp; Granikou str., 151 25 and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 144724504000 and its registered office at Thessaloniki, Municipality of Pylaia - Chortiatis of Thessaloniki, Vepe Technopolis Thessaloniki (5th and 3rd street), are one of the Deloitte Central Mediterranean S.r.l. ("DCM") countries. DCM, a company limited by guarantee registered in Italy with registered number 09599600963 and its registered office at Via Tortona no. 25, 20144, Milan, Italy is one of the Deloitte NSE LLP geographies. Deloitte NSE LLP is a UK limited liability partnership and member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee.Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited ("DTTL"), its global network of member firms and their related entities (collectively, the "Deloitte organization"). DTTL (also referred to as "Deloitte Global") and each of its member firms and related entities are legally separate and independent entities, which cannot obligate or bind each other in respect of third parties. DTTL and each DTTL member firm and related entity is liable only for its own acts and omissions, and not those of any of each other. DTTL does not provide services to clients. Please see [1] www.deloitte.com/ about to learn more. DTTL, Deloitte NSE LLP and Deloitte Central Mediterranean S.r.l. do not provide services to clients. Please see [2] www.deloitte.com/about to learn more about our global network of member firms.Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories serves four out of five Fortune Global 500g; companies. Learn how Deloitte's approximately 312,000 people make an impact that matters at [3] www.deloitte.com.This document and its contents are prepared solely for your use, and may not be reproduced, redistributed or passed on to any other person in whole or in part, unless otherwise expressly agreed with you. No other party is entitled to rely on this document for any purpose whatsoever and we accept no liability to any other party, who is provided with or obtains access or relies to this document. (c) 2025 Deloitte Central Mediterranean. All rights reserved.

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