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We have one common vision at&nbsp;IKEA: to help our customers enjoy a better everyday life at home. We take our vision very seriously.<ul><li>We all choose to work at&nbsp;IKEA&nbsp;because we share the unique company culture and values.</li><li>We are passionate about our business and strive for high performance.</li><li>We have fun at work and a human approach while performing.&nbsp;</li></ul>&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;For our&nbsp;Athens Centre&nbsp;Store, we are looking for:&nbsp; &nbsp; &nbsp;&nbsp; Customer Service &amp; Exchanges and Returns Team Leader&nbsp;Reporting to the Customer Relations Manager, the suitable candidate will be responsible and accountable for:<ul><li>Ensuring the implementation of all company policies and routines that apply in your areas of responsibility</li><li>Ensuring that all (company and legal) safety and security guidelines are followed in your areas of responsibility</li><li>Securing the smooth operation of all of the departments in your area of responsibility according to HM procedures</li><li>Implementing the actions agreed in order to improve the ICSS, Brand capital and employee satisfaction indices</li><li>Ensuring that the external services partners (Transportation and Assembly) performance comply with the agreed objectives</li><li>Controlling, Steering and following up all operating costs and KPIs related to your areas of responsibility</li><li>Selecting, developing and maintaining a motivated team capable of producing the agreed objectives</li><li>Monitor and improve the shopping experience for the customer all around the store by compiling, tracking and working with customer comments</li></ul>&nbsp;Qualifications and Competences Required:<ul><li>University Degree</li><li>Very strong Customer Focus</li><li>Good people management skills</li><li>Achievement drive, initiative taking and problem solving skills</li><li>Very good communication skills and team oriented personality</li><li>Good planning, organizational and problem solving skills</li><li>Ability to work under pressure and strict deadlines</li><li>Good knowledge of English</li><li>Good knowledge of MS Office and Navision</li></ul>&nbsp;Qualifications and Competences Preferred:<ul><li>Very good communication skills and team oriented personality</li><li>Good planning, organizational and problem solving skills</li></ul>&nbsp;What we offerAt IKEA, we believe in the power of people and strive to create a collaborative and supportive environment where every individual can thrive and grow with us.<ul><li>💰&nbsp;Competitive Compensation: Attractive salary &amp; benefits package.</li><li>🩺&nbsp;Health &amp; Well-being:&nbsp;Comprehensive group life &amp; medical insurance.</li><li>💻Employee Development:&nbsp;40+ hours of annual training for continuous learning &amp; development.</li><li>🚀&nbsp;Career Growth:&nbsp;8/10 positions are filled from within, reflecting our commitment to internal talent.</li><li>🛍️&nbsp;Special Discounts:&nbsp;Discounts on IKEA products &amp; other Fourlis Group brands.</li><li>🚗&nbsp;Transportation Support: Transportation cards or toll coverage.&nbsp;</li><li>🌍&nbsp;Inclusive Environment:&nbsp;A welcoming, international &amp; diverse team.</li></ul>&nbsp;Are you the one? Get in touch with us, by submitting your complete resumeAll applications will be treated with the strictest confidentiality. Kindly note that only shortlisted candidates will be contacted for this position, due to high volume of applications received.

Customer Service Team Leader

At DTS Cloud Security, an integral part of the DTS Group, we are at the forefront of innovation in cyber security, managed services and technologies. With our two high-tech data centers and our own security software, we offer customized hybrid solutions to our clients. Enjoy working in one of our 14 locations, with flat hierarchies and an open-door culture. Our diverse and international team of over 450 employees work in a flexible, friendly, and collaborative environment. Discover exciting opportunities with us, where your ideas are valued and your journey is our priority. Be a part of our mission to innovate and secure the digital future.Apply now<ul><li>Professionals</li><li>Graduates</li><li>Athens</li><li>Thessaloniki</li><li>Permanent</li><li>Full-time</li></ul>Your TasksAs a Technical PreSales Consultant (m/f/d) you will specialize in our own security product solutions and support our customers in an advisory capacity. The following activities fall within your area of ​​responsibility:<ul><li>You will support our sales team throughout the entire customer process - from the inquiry to the product presentation, consulting, testing to the conclusion of the sale and the technical implementation on site</li><li>You will constantly analyze and evaluate the feasibility of customer requirements in relation to our products</li><li>You will also identify problems and advise our customers on the optimal use of our solutions</li><li>You will work closely with our technical colleagues to ensure the continuous improvement and further development of our products and services</li><li>You will always be in constant contact with other technical and sales departments</li><li>Depending on your interests, we also offer you the big stage and you act as a speaker at workshops and events</li></ul>Your ProfileYour Know-how<ul><li>Professional experience in technical project management and/or sales of IT services that require explanation.</li><li>Good knowledge of using technologies from the Linux, Microsoft, public cloud or storage environment.</li><li>Responsible and service-oriented action with good problem-solving skills.</li><li>Ability to inspire our customers with ease for our technical solutions and services.</li><li>Very good knowledge of spoken and written German and English.</li></ul>&nbsp;Your Personality<ul><li>Excellent communication skills, also across teams</li><li>Open and confident demeanour and presentation skills</li><li>Proactive, service and solution-oriented mindset</li><li>Independent and reliable way of working</li><li>Enjoy continuous learning</li></ul>&nbsp;We Offer<ul><li>30 days of vacation&nbsp;(regardless of the length of service)</li><li>Private health insurance for our employees and their dependents (spouse/children)</li><li>In-depth, comprehensive training (approx. 1-3 months) in Germany at our expenses included one monthly flight back to Greece during the whole training period</li><li>Go for EAT - Ticket restaurant card</li><li>Modern hybrid way of working, characterized by flexible working arrangements</li><li>Team-oriented working environment and a broad variety of tasks in an international and diverse team, based on trust and transparency</li><li>Continuous opportunity for personal and professional development and learning</li><li>Personal company hardware</li><li>Free snacks and beverages</li></ul>&nbsp;

Technical PreSales Consultant (m/f/d) - Athens

M&amp;S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks &amp; Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process. Everyone is welcome at M&amp;S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&amp;S, that individuality has the potential to make waves.People shop with their eyes, so it’s the job of our Visual Merchandising teams to keep our displays looking great and our product sales healthy. With your flair for creativity and knowledge of the latest trends, your choice and placement of our ranges will wow our customers. Using the principles of design and capitalizing on seasonal launches, you’ll drive sales and make a real impact on our business. Looking after in-store and window displays, you’ll know that creating the perfect display is a true art form.Job requirementsYou could be an experienced Visual Merchandiser, ideally from a high-street environment. You could have a visual merchandising, internal decoration or similar professional qualification with lots of technical know-how with creative ideas. Then again, you may be a Customer Assistant with a passion for fashion and the demonstrable ability to understand trends and dress them for customers. If you have all of these and you are fluent in English, you can send us your application.

Job Ads Intern Athens, Retail Sales

customer service team leader

IKEA

technical presales consultant (m/f/d) - athens

DTS Systeme GmbH

visual merchandiser - athens ( full time )

Marks & Spencer

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