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Aoristou

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Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads development and training of team to improve results while maintaining standards. Must ensure sanitation and food standards are achieved.&nbsp;CANDIDATE PROFILE&nbsp;&nbsp;Education and Experience• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.OR• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.&nbsp;CORE WORK ACTIVITIES&nbsp;Leading Pastry Culinary Team• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.• Encourages and builds mutual trust, respect, and cooperation among team members.• Serves as a role model to demonstrate appropriate behaviors.• Ensures and maintains the productivity level of employees.• Ensures employees understand expectations and parameters.• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.• Leads shifts while personally preparing food items and executing requests based on required specifications.• Supervises and coordinates activities of cooks and workers engaged in food preparation.&nbsp;Ensuring Culinary Standards and Responsibilities are Met• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.• Recognizes superior quality products, presentations and flavor.• Maintains food preparation handling and correct storage standards.• Maintains purchasing, receiving and food storage standards.• Supports procedures for food &amp; beverage portion and waste controls.• Follows proper handling and right temperature of all food products.• Supervises pastry preparation shift operations and ensures compliance with all Food &amp; Beverage policies, standards and procedures.• Ensures compliance with all applicable laws and regulations.• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.• Checks the quality of raw and cooked food products to ensure that standards are met.• Assists in determining how food should be presented and creates decorative food displays.&nbsp;Ensuring Exceptional Customer Service• Provides services that are above and beyond for customer satisfaction and retention.• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.• Sets a positive example for guest relations.• Empowers employees to provide excellent customer service.• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.• Strives to improve service performance.&nbsp;Maintaining Culinary Goals• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.• Develops specific goals and plans to prioritize, organize, and accomplish your work.• Trains employees in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs.• Purchases appropriate supplies and manage inventories according to budget.&nbsp;Supports Training and Development Activities&nbsp;• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.• Participates in training staff on menu items including ingredients, preparation methods and unique tastes.• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.• Ensures property policies are administered fairly and consistently.• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.&nbsp;Additional Responsibilities&nbsp;• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.• Analyzes information and evaluates results to choose the best solution and solve problems.• Brings issues to the attention of the department manager and Human Resources as necessary.• Attends and participates in all pertinent meetings.

Head Baker 26051189

<ul><li>Greet and escort guests to rooms.</li><li>Open doors and assist guests/visitors entering and leaving property.</li><li>Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities.</li><li>Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).</li><li>Transport guest luggage to and from guest rooms and/or designated bell area.</li><li>Assist with luggage storage and retrieval.</li><li>Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage.</li><li>Supply guests with directions.</li><li>Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed.</li><li>Communicate parking procedures to guests/visitors.</li><li>Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager.</li><li>Maintain awareness of undesirable persons on property premises.</li><li>Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information.</li><li>Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.</li><li>Speak with others using clear and professional language, and answer telephones using appropriate etiquette.</li><li>Develop and maintain positive working relationships with others.</li><li>Comply with quality assurance expectations and standards.</li><li>Read and visually verify information in a variety of formats (e.g., small print).</li><li>Move at a speed required to respond to work situations (e.g., run, walk, jog).</li><li>Stand, sit, or walk for an extended period of time or for an entire work shift.</li><li>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.</li><li>Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.</li><li>Reach overhead and below the knees, including bending, twisting, pulling, and stooping.</li><li>Perform other reasonable job duties as requested by Supervisors.</li></ul>PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: No related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

Assistant Concierge Clerk 26051225

<ul><li>Prepare coffee breaks, carts, and stations with appropriate food and beverages as stated in Banquet Event Order.</li><li>Prepare tables, action stations, buffets, service carts, dessert table/carts and cordial carts.</li><li>Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.</li><li>Ensure courses are cleared and tables are properly crumbed.</li><li>Respond to and try to fulfill any special banquet event arrangements.</li><li>Replenish buffet items to ensure consistency and freshness in presentation.</li><li>Monitor tableware to ensure it is presentable to guests.</li><li>Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas.</li><li>Bus tables by removing and separating tableware, plateware, glassware, and flatware.</li><li>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.</li><li>Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, protect company assets.</li><li>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.</li><li>Speak with others using clear and professional language.</li><li>Support team to reach common goals.</li><li>Ensure adherence to quality expectations and standards.</li><li>Read and visually verify information in a variety of formats (e.g., small print).</li><li>Stand, sit, or walk for an extended period of time or for an entire work shift.</li><li>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.</li><li>Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.</li><li>Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.</li><li>Reach overhead and below the knees, including bending, twisting, pulling, and stooping.</li><li>Perform other reasonable job duties as requested.</li></ul>PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: Less than 1 year related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

Banquets Waiter

<ul><li>Prepare coffee breaks, carts, and stations with appropriate food and beverages as stated in Banquet Event Order.</li><li>Prepare tables, action stations, buffets, service carts, dessert table/carts and cordial carts.</li><li>Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.</li><li>Ensure courses are cleared and tables are properly crumbed.</li><li>Respond to and try to fulfill any special banquet event arrangements.</li><li>Replenish buffet items to ensure consistency and freshness in presentation.</li><li>Monitor tableware to ensure it is presentable to guests.</li><li>Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas.</li><li>Bus tables by removing and separating tableware, plateware, glassware, and flatware.</li><li>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.</li><li>Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, protect company assets.</li><li>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.</li><li>Speak with others using clear and professional language.</li><li>Support team to reach common goals.</li><li>Ensure adherence to quality expectations and standards.</li><li>Read and visually verify information in a variety of formats (e.g., small print).</li><li>Stand, sit, or walk for an extended period of time or for an entire work shift.</li><li>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.</li><li>Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.</li><li>Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.</li><li>Reach overhead and below the knees, including bending, twisting, pulling, and stooping.</li><li>Perform other reasonable job duties as requested.</li></ul>PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: Less than 1 year related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

Assistant Waiter - Banquets 26051214

<ul><li>Serve food courses and alcoholic beverages to guests.</li><li>Set tables according to type of event and service standards.</li><li>Answer questions on menu selections.</li><li>Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability.</li><li>Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.</li><li>Record transaction in MICROS system at time of order.</li><li>Check in with guests to ensure satisfaction with each food course and/or beverages.</li><li>Maintain cleanliness of work areas, china, glass, etc., throughout the day.</li><li>Complete closing duties, including restocking items, turning off lights, etc.</li><li>Present physical and accurate check to guest and process payment.</li><li>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.</li><li>Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</li><li>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.</li><li>Speak with others using clear and professional language.</li><li>Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.</li><li>Ensure adherence to quality expectations and standards.</li><li>Read and visually verify information in a variety of formats (e.g., small print).</li><li>Stand, sit, or walk for an extended period of time or for an entire work shift.</li><li>Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.</li><li>Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.</li><li>Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.</li><li>Reach overhead and below the knees, including bending, twisting, pulling, and stooping.</li><li>Perform other reasonable job duties as requested by Supervisors.</li></ul>PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: At least 1 year of related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

Waiter/ Waitress 26055335

Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.&nbsp;Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: At least 1 year of related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

Waiter/ Waitress

<ul><li>Communicate any assistance needed during busy periods to the Chef to ensure optimum services.</li><li>Notify manager if a product does not meet specifications.</li><li>Check and ensure the correctness of the temperature of appliances and food.</li><li>Monitor the quantity of food that is prepared and the portions that are served.</li><li>Ensure proper portion, arrangement, and food garnish to be served.</li><li>Serve food in proper portions onto proper receptacle.</li><li>Set-up, clean and break down work station.</li><li>Wash and disinfect kitchen area including tables, tools, knives, and equipment.</li><li>Prepare ingredients for cooking, including portioning, chopping, and storing.</li><li>Wash and peel fresh fruits and vegetables.</li><li>Prepare and cook food.</li><li>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.</li><li>Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</li><li>Welcome and acknowledge all guests according to company standards.</li><li>Speak with others using clear and professional language.</li><li>Develop and maintain positive working relationships with others; support team to reach common goals.</li><li>Ensure adherence to quality expectations and standards.</li><li>Stand, sit, or walk for an extended period of time.</li><li>Reach overhead and below the knees, including bending, twisting, pulling, and stooping.</li><li>Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.</li><li>Perform other reasonable job duties as requested by Supervisors.</li></ul>PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: No related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

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