SKY express

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Ο τομέας Κέντρων Εξυπηρέτησης και Call Center περιλαμβάνει θέσεις εργασίας που επικεντρώνονται στην υποστήριξη πελατών, την επίλυση παραπόνων και την εμπορική υποστήριξη σε ποικίλους κλάδους. Στην Ελλάδα, ο αναπτυσσόμενος αυτός τομέας προσφέρει πολλές ευκαιρίες για αρχάριους και διευθυντικά στελέχη, με δυνατότητες επαγγελματικής εξέλιξης και ανάπτυξης δεξιοτήτων. Η εργασία σε αυτόν τον χώρο συμβάλλει στη βελτίωση της εμπειρίας των πελατών και την ενίσχυση της πιστότητας προς την εταιρεία.

The Customer Service and Call Center sector includes roles focused on client support, complaint resolution, and sales assistance across various industries. In Greece, this growing field offers numerous entry-level and supervisory positions with opportunities for skill development and career advancement. Working in this sector means enhancing customer experiences and building strong brand loyalty, essential for company success in competitive markets.

Ο τομέας των Αερομεταφορών προσφέρει πολυάριθμες ευκαιρίες απασχόλησης σε αεροπορικές εταιρείες, διαχείριση αεροδρομίων, εναέρια κυκλοφορία και logistics. Η στρατηγική θέση της Ελλάδας ενισχύει τη δυναμική της αεροπορίας, με θέσεις εργασίας από πιλότους και αεροσυνοδούς έως προσωπικό εξυπηρέτησης και ειδικούς στην ασφάλεια πτήσεων. Πρόκειται για έναν αναπτυσσόμενο τομέα με δυνατότητες επαγγελματικής εξέλιξης σε διεθνές περιβάλλον.

The Air Transport sector offers diverse career opportunities in airline operations, airport management, air traffic control, and logistics. Greece's strategic location supports a thriving aviation industry with roles ranging from pilots and cabin crew to ground services and aviation safety experts. This sector promises career growth and the chance to work in a dynamic, international environment vital to global connectivity.

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SKY express, the fastest-growing Greek airline, is currently seeking for ambitious Customer Care Agents who will join our Customer Care department and will carry out administration tasks and high-quality services. The ideal candidate will be self-motivated and an excellent listener who will commit him/herself to exceed our customers’ expectations.Key responsibilities:<ul><li>Provides friendly service and maintains positive relationships with our customers.</li><li>Interacts with Customers in a kind and helpful manner through digital and physical channels to retrieve feedback and act upon to build and maintain customer loyalty.</li><li>Cares for Customers to have a positive post-flight experience through quick issue resolution within guidelines established by the Company.</li><li>Administers Customers’ claims in line with SKY express internal policies and applicable regulations.</li></ul>Skill set:<ul><li>Customer oriented.</li><li>Communication and negotiation skills</li><li>Result driven</li><li>Ability to work under pressure</li><li>Multi-tasking</li><li>Team player</li></ul>Requirements:<ul><li>Experience in Customer Service.</li><li>Excellent verbal &amp; written communication skills in English</li><li>Ability to work on Microsoft Windows &amp; Office applications</li></ul>A Bachelor’s degree and knowledge of any foreign language will be considered an advantage.Applicants are requested to attach their CVs in PDF format ONLY.The personal data collected will be used for recruitment purposes only. Personal data of unsuccessful applications will be deleted. Please note that only candidates who meet the requirements of a relevant job description shall be contacted. Candidates not notified within 8 weeks may consider their application unsuccessful.Candidates who will be contacted, may be asked for further information as part of our screening process.

SKY express

customer care agent (ath based)

SKY express

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