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Η&nbsp;mediatel&nbsp;για λογαριασμό πελάτη της με ηγετική θέση στον κλάδο της Ενέργειας (ΔΕΗ FTTH), αναζητά στελέχη τα οποία θα είναι υπεύθυνα για την παροχή ποιοτικής τηλεφωνικής εξυπηρέτησης και ικανοποίησης αιτημάτων πελατών με σκοπό την ανάδειξη της ποιότητας των υπηρεσιών μας.<ul><li>Επεξήγηση θεμάτων εμπορικής φύσεως (λογαριασμοί, πορεία συμβολαίων)</li><li>Προώθηση υπηρεσιών</li><li>Τεχνική εξυπηρέτηση</li><li>Διεκπεραίωση αιτημάτων Πελατών (Back Office)</li></ul>Επιθυμητά Προσόντα:<ul><li>Απόφοιτος Δευτεροβάθμιας Εκπαίδευσης</li><li>Προσανατολισμό και εμπειρία στην εξυπηρέτηση πελατών</li><li>Άριστες επικοινωνιακές δεξιότητες</li><li>Ικανότητα στην επίλυση προβλημάτων και διαχείριση τυχόν παραπόνων των πελατών</li><li>Άριστη γνώση Αγγλικών &amp; χρήση Η/Υ</li><li>Εμπειρία στη γνώση χειρισμού πλατφόρμας CRM, θα θεωρηθεί επιπλέον προσόν</li><li>Δυνατότητα εργασίας σε κυλιόμενο ωράριο βαρδιών (Δ-Κ)</li></ul>Η εταιρεία προσφέρει:<ul><li>Μερική/Πλήρη απασχόληση</li><li>Σταθερό μηνιαίο μισθό με ασφαλιστική κάλυψη ΙΚΑ</li><li>Σύμβαση εργασίας αορίστου χρόνου</li><li>Εκπαίδευση με αποδοχές from day one από πιστοποιημένους εκπαιδευτές</li><li>Παροχές υγείας σε συνεργαζόμενους Ιατρικούς ομίλους</li><li>Bonus παραγωγικότητας ανάλογη των αποτελεσμάτων</li><li>Επαγγελματική εξέλιξη</li><li>Συνεχή εκπαίδευση σε θέματα εξυπηρέτησης πελατών και πρόσβαση σε e-trainings</li><li>Φιλικό περιβάλλον εργασίας</li><li>Extra παροχές και συμμετοχή σε καμπάνιες ανταπόδοσης της εταιρείας</li><li>Εύκολη πρόσβαση στην εταιρεία (πλησίον μετρό Πανόρμου)</li></ul>

Εκπρόσωπος Εξυπηρέτησης  για Δημόσια Υπηρεσία

As Financial Risk Supervisor, you protect AB’s financial performance and assets by identifying, assessing and managing key risks across various critical areas such as insurance, property and supplier credit. You act as a trusted partner providing clear, data-driven insights that enable risk-aware decisions and support a resilient, compliant business.What you will focus on<ul><li>Leads the end-to-end risk management cycle, coordinating the identification, assessment and validation of key risks with all stakeholders and ensuring alignment with the organization’s risk appetite and tolerance.</li><li>Acts as a trusted advisor to management and business teams on risk-related matters, providing decision support, recommendations on mitigation measures to control or reduce risk and input on contract terms and change initiatives.</li><li>Owns the Insurance &amp; Claims Management process, defining risk financing with insurance, coverage needs and overseeing contracts, provisions, payments and claims handling.</li><li>Handles Property Risk Management &nbsp;and participates in Business Continuity activities, including site risk assessments, insured values for property, business interruption coverage and follow-up on action plans.</li><li>Supports the financial closing process, by managing insurance and claims provisions and ensuring compliance with Group Insurance and relevant policies.</li><li>Oversees supplier credit and financial risk, leading structured supplier evaluation, coordinating updates to the Credit Policy and maintaining review &amp; update on payment card data protection controls and awareness and other topics together with Treasury, business information providers and stakeholders.</li></ul>Who we are looking for<ul><li>Academic background in Finance, Economics, Business Administration or a related field.</li><li>At least 5 years of experience in Risk Management, Finance, Insurance or related roles, ideally within a corporate, retail or FMCG environment.</li><li>Solid understanding of risk management frameworks, financial analysis and core concepts such as insurance &amp; claims, credit risk and supplier financial risk, business continuity and internal controls.</li><li>Experience working with relevant tools and systems (e.g. Excel, SAP, reporting tools).</li><li>Fluent in English.</li></ul>Your Value<ul><li>Organizational Savviness | Develop a thorough understanding of food retail, Alfa Beta’s governance &amp; control environment.</li><li>Stakeholder Management &amp; Collaboration | Constructively challenge and collaborate effectively with internal and external stakeholders, building strong, trust-based relationships.</li><li>Critical &amp; Analytical Thinking | Effectively analyse all related information and data to quickly conclude on sustainable, risk-aware solutions – numerical proficiency is your strength.</li><li>Results &amp; Quality Orientation | Take ownership of your actions, be on top of tasks and ensure high-quality, accurate deliverables in a fast-paced environment.</li><li>Organizational Mastery &amp; Time Management | Prioritize tasks effectively, uphold precise documentation and adhere to deadlines while handling multiple projects.</li></ul>We care for you&nbsp;<ul><li>Hybrid way of Working</li><li>Free lunch break in our restaurant</li><li>Available parking</li><li>Lifelong learning and development</li><li>Wellbeing Program&nbsp;</li></ul>A place where everyone belongs &nbsp;We strive to be a better place to work where our people reflect the markets we serve, where their voices are heard and valued, they find purpose in their work and can grow and contribute to their fullest. We are an equal opportunity employer, and all applicants/employees will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability status, or any other characteristic protected by law. Certified by Diversity Charter Greece and SHARE Equality Label&nbsp;&nbsp;AB is recognized as a Top Employer 2025 in Greece.&nbsp;Top Employer Institute: Certified Excellence in Employee Conditions &nbsp;Start your retail journey and live our values of care, teamwork, humor, integrity and courage.*All applications are treated with utmost confidentiality

Financial Risk Supervisor

We’re seeking a dynamic Software Development Manager to lead the planning, design, and delivery of innovative in-house software solutions. In this role, you’ll drive the full development lifecycle for critical systems, ensuring projects are executed smoothly, on time, and aligned with business goals. If you’re passionate about building high-performing teams, fostering collaboration, and delivering scalable, high-quality software, this is the perfect opportunity to make a real impact.&nbsp;Your day to day will include:<ul><li>Establishing and improving team processes, procedures, and standards to enhance operational efficiency</li><li>Managing the full software development lifecycle from requirements gathering to deployment and maintenance, leading a multi-skilled team</li><li>Assigning tasks, managing team capacity, and providing coaching and support to develop skills and achieve goals</li><li>Reviewing business and technical needs, proposing scalable solutions aligned with best practices, architecture, and security standards</li><li>Designing software architecture collaboratively to ensure integration and system compatibility</li><li>Coordinating third-party system integrations to deliver cohesive solutions</li><li>Applying agile principles and supporting the resolution of technical challenges</li><li>Reviewing code, debugging, and identifying gaps in business understanding</li><li>Monitoring solution quality and performance through QA evaluation and ongoing updates</li><li>Overseeing vendor contracts to align with team goals and protect company interests</li><li>Encouraging collaboration, innovation, and continuous improvement within the team</li><li>Managing team members by providing support and coaching to develop skills and achieve goals</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Computer Engineering, Computer Science, Information Systems Management, or related field; MSc preferred</li><li>8+ years of experience designing, developing, and testing enterprise software applications</li><li>Proven experience managing software development teams</li><li>Proficient in Java application development within enterprise environments</li><li>Strong experience with industry-standard frameworks and tools such as Spring, Spring Boot, JPA, JUnit, and JavaEE/JakartaEE</li><li>Experience with relational and non-relational databases including MySQL, PostgreSQL, Oracle, and MongoDBExperienced in Agile software development lifecycle methodologies, including SCRUM and Kanban</li><li>Familiarity with Continuous Integration, Continuous Delivery, and Agile best practices</li><li>Strong knowledge of RESTful API design principles</li><li>Experience using version control tools such as Git and Subversion</li><li>Skilled in test-driven development and solid testing practices</li><li>Good understanding of distributed systems and microservices architecture</li><li>Solid knowledge of event-driven architecture</li><li>Excellent understanding of system resiliency and cloud-native architecture</li><li>Strong analytical, problem-solving, and organizational skills</li><li>Solid project management abilities with a positive mindset</li><li>Excellent communication and interpersonal skills, able to explain complex technical concepts clearly</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

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Mediatel SA

financial risk supervisor

ΑΒ Βασιλόπουλος

sw development manager (3649)

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