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Based in Aspropyrgos, Attiki and reporting directly to the company’s COO, this role focuses on IT support, ERP system (SoftOne) management, and business reporting using data analytics. The successful candidate will collaborate with an external IT partner and internal teams to ensure smooth system operations, security, and accurate business reporting.Key activities and responsibilities of this role include:<ul><li>Managing and maintaining the ERP system (SoftOne), ensuring smooth functionality and resolving user concerns</li><li>Analyzing data from the ERP system to provide actionable insights on department performance and overall business efficiency</li><li>Developing and maintaining business reports for all departments using SQL, BI tools, and Power BI</li><li>Implementing and optimizing data analytics solutions to improve reporting accuracy and decision-making</li><li>Collaborating with an external IT service provider to ensure effective system support and troubleshooting</li><li>Providing IT support to company users, troubleshooting hardware, software, and network issues</li><li>Monitoring and enhancing IT security measures to protect company data and infrastructure</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Degree, diploma, or certification in Computer Science, Statistics, Information Technology, or a related field</li><li>Hands-on experience with ERP systems, particularly&nbsp;SoftOne</li><li>Proficiency in SQL, Power BI, and Excel for data analysis and reporting</li><li>Understanding of IT security best practices and system administration</li><li>Completed military obligations (if applicable)</li></ul>Core competencies of a successful candidate:<ul><li>Attention to detail and accuracy in data and reporting</li><li>Analytical mindset with problem-solving skills</li><li>Effective collaboration with different departments</li><li>Strong organizational and time management abilities</li><li>Commitment to high-quality, results-driven work</li></ul>

ERP & IT Support Analyst int-0283

We are looking for a motivated and hands-on IT professional to join our team. If you are passionate about technology, eager to learn, and ready to take ownership of both support and infrastructure tasks, this role is for you.&nbsp;Main Responsibilities &amp; TasksIn this role, you will combine helpdesk support with systems administration:<ul><li>Provide 1st &amp; 2nd level support to users and stores (remote &amp; on-site)</li><li>Participate in network installation, maintenance &amp; troubleshooting (firewall, VPN, VoIP, RF Scanners)</li><li>Ensure smooth operation of internal infrastructure: laptops, desktops, servers, routers, switches, firewalls, printers, phones, internet, intranet, LANs &amp; WANs</li><li>Perform capacity planning, storage management &amp; monitor database performance</li><li>Carry out routine audits and proactive system checks</li><li>Support and maintain Microsoft Azure, Active Directory, and Office 365</li><li>Take ownership of hardware lifecycle: installation, maintenance, troubleshooting</li><li>Assist in OS management: installation, maintenance, patching &amp; troubleshooting</li><li>Set up, configure, and maintain workstations (PCs, laptops, mobile devices), peripherals, and networking hardware</li></ul>What we expect:<ul><li>University degree in Computer Science or related field</li><li>&nbsp;Self-driven, proactive attitude with ability to prioritize and deliver under pressure</li><li>Curiosity and willingness to learn and adapt to new technologies</li><li>Team spirit, with willingness to share knowledge and help others</li><li>Attention to detail and problem-solving mindset</li><li>Genuine interest in emerging technologies and IT trends</li></ul>What We Offer<ul><li>Opportunity to work on both support and infrastructure projects</li><li>Continuous learning and growth through exposure to a wide range of technologies</li><li>A stable and supportive work environment where your input matters</li><li>The chance to contribute to building strong in-house IT knowledge and capabilities</li></ul>&nbsp;

Job Ads Operations Manager Ασπρόπυργος, Information Technology / It

erp & it support analyst int-0283

Intellectica

it systems & support specialist

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