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Our Indirect Channel Team has a direct impact on our new mission: converting smokers to our ground-breaking, smoke-free IQOS products. They’re at the forefront of our total transformation as we roll out new business partners and new products. It’s an energized, exciting, engaging experience.If you want to make a life-changing impact on customers, there’s nowhere better to develop your career.Your ‘day to day’ tasks<ul><li>Lead, coach, and support the team to consistently achieve commercial and business objectives.</li><li>Foster a high‑performance culture through regular feedback, coaching, and development discussions.</li><li>Conduct performance and business review meetings to assess territory results, challenges, and growth opportunities.</li><li>Recruit, onboard, and integrate new team members, ensuring smooth transition and engagement.</li><li>Build, manage, and strengthen relationships with key stakeholders and business partners, providing timely solutions and negotiating commercial agreements.</li><li>Drive new business development by identifying opportunities through market analysis, networking, and partner expansion.</li><li>Track and analyze sales performance against targets, identifying trends, growth opportunities, and areas for improvement, and adjust strategies accordingly.</li><li>Manage commercial execution and collaborate cross‑functionally to ensure the effective implementation of initiatives.</li><li>Actively collect and share market, customer, and performance insights with development and management teams.</li><li>Prepare, present, and execute territory‑level commercial and development plans.</li><li>Ensure accurate and timely reporting on sales activities and stakeholders’ performance.</li><li>Own and monitor the territory budget in close collaboration with relevant back‑office teams.&nbsp;</li></ul>Who we’re looking for<ul><li>University degree in Business Administration, Marketing, Economics, or a related discipline.</li><li>3–7 years of professional experience in similar commercial roles, preferably within a multinational FMCG environment.</li><li>Strong understanding of sales strategies and the ability to identify and capitalize on business opportunities.</li><li>Proven experience in analyzing market trends, sales data, and consumer insights.</li><li>Demonstrated people‑management experience with a collaborative and motivating leadership style.</li><li>Strong planning, prioritization, and organizational skills.</li><li>Excellent communication and negotiation skills, with the ability to build strong and trusted relationships.</li><li>High adaptability and problem‑solving capability, with a data‑driven mindset.</li><li>Fluency in Greek and English, both written and spoken.</li><li>Advanced user of MS Office</li><li>Valid driving license.</li><li>Fulfilled military obligations (for male candidates).</li></ul>What we offer<ul><li>Our success depends on colleagues who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:</li><li>Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.</li><li>Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.</li><li>Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.</li><li>Take pride in delivering our promise to society: to improve the lives of a billion smokers.</li></ul>

Attica Field Sales Manager 23558

Commercial at PMI feels like building a new business – but with the accumulated expertise of a global brand behind you. Bring us your curiosity and capacity to engage people and you can be part of the omni-channel team that’s driving our huge commercial transformation. Job description:<ul><li>Leads and manages Inbound remote service channels (Voice &amp; Chat) and the B2B remote channel (retailer support line), acting as the key coordinator between the external vendor and internal stakeholders.</li><li>Accountable for delivering best-in-class experience to consumers and retailers, while overseeing the deployment and reporting of commercial programs, projects, and business initiatives.</li><li>Working closely with internal channels and CX departments to ensure the right initiatives are deployed.</li><li>Implement strategic priorities and adapt needs based on current commercialization initiatives to maintain / improve our Consumers and Retailers experience and satisfaction while making sure decision process considers NPS/ mystery shopper/ VOC.</li><li>Ensure a high quality, engaged and skilled front line (indirectly employed) applying to all people management levers (communication, recognition, reward, training, performance management, etc.)</li><li>Monitoring performance &amp; KPI's (SLA, AHT, QA, Occupancy, Replacement etc.) providing the necessary tools to achieve them.</li><li>Accountable for CSC partner management (operations, contract management, FTE management, Training programs, QA processes etc.).</li><li>Work closely with Regional CSC Team to ensure effective localization of regionally initiated projects.</li><li>Overseeing operating systems including policies, procedures, service level, operating structure, and information flow.</li></ul>&nbsp;Who we’re looking for, Education and Work experience: <ul><li>Bachelor’s degree in Business Administration, Marketing, Economics or other related fields</li><li>Minimum 2 years of experience in Commercial Roles (B2C) with focus in Call Centers Operations, Field Sales or Trade Marketing</li><li>Experience in managing 3rd parties or external teams will be considered an asset</li><li>Knowledge of CRM systems (eg. Salesforce, DCS) and Twilio will be considered as an asset</li><li>Consumer centric approach, confidence for exposure in higher management, presentation / impactful communication and high collaboration skills</li><li>Good understanding of commercial engagement &amp; execution, as well as digital savvy</li><li>Consumer Experience Savvy</li><li>Strong data analysis capability to identify trends, extract key insights, and highlight improvement opportunities across overall performance</li><li>Fluency in Greek and English both written &amp; verbal</li><li>Military obligations completed (if applicable)</li></ul>&nbsp;What we offer:<ul><li>Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore</li><li>Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world's best people and feel like you belong</li><li>Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.</li><li>Take pride in delivering our promise to society: to deliver a smoke-free future.</li></ul>

Job Ads Customer Service Manager Ασπρόπυργος, Corporate Sales

attica field sales manager 23558

Philip Morris International

inbound & b2b coordinator 27060

Philip Morris International

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