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Based in Aspropyrgos, Attiki and reporting directly to the Sales Supervisor, the ideal candidate will play a vital role in building strong relationships with clients, offering exceptional support, and contributing to the growth of the business.Key activities and responsibilities of this role include:<ul><li>Serving as the primary point of contact for customers, ensuring prompt and effective communication</li><li>Addressing client inquiries, concerns, and complaints with professionalism and efficiency</li><li>Resolving shipment delays, discrepancies, and other logistical issues in a timely manner</li><li>Monitoring shipment progress and proactively informing clients of any changes or challenges</li><li>Assisting in the preparation of shipping documentation, including bills of lading, invoices, and customs forms</li><li>Processing and managing customer quotations, and sales orders in a timely and accurate manner</li><li>Coordinating with the sales team to prepare customized proposals, rate sheets, and service agreements</li><li>Maintaining accurate and up-to-date records of customer interactions, sales activities, and service issues in the CRM system</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>1-3 years of experience in a sales back office, customer support, or a similar role, preferably in the logistics or freight forwarding industry</li><li>A bachelor’s degree will be considered a plus</li><li>Proficiency in Microsoft Office Suite and CRM software</li><li>Fluency in Greek and English is required</li><li>Completed military obligations (if applicable)</li></ul>Core competencies of a successful candidate:<ul><li>Strong communication and interpersonal skills</li><li>Customer-focused approach with a passion for delivering exceptional service</li><li>Proactive, problem-solving approach</li><li>Ability to prioritize tasks and work effectively in a dynamic environment</li></ul>

Sales & Customer Support Specialist int-0282

💼 Your everyday work-life&nbsp;<ul><li>Report to Warehouse Operations Network Director and be responsible for leading and coordinating a workforce of ~100 people, including internal employees and 3rd party resources</li><li>Direct and indirect people management in a multi-shift, high-volume warehouse environment work with management teams to observe disciplinary issues, attendance and performance of direct reports</li><li>Maintain high customer satisfaction levels through excellence in dispatching, identifying, receiving and ensuring quality of products</li><li>Active involvement in the upcoming SAP EWM implementation, acting as a key operational stakeholder</li><li>Collaboration with central supply chain, planning, customer service, IT and external partners</li><li>Act as primary escalation point for warehouse operational issues and-user adoption</li><li>Measure and address the effectiveness of employee performance and warehousing activities</li><li>Identify operations needing development and institute innovations to adjust current work practices and procedures</li><li>Ensure full compliance with H&amp;S legislation, internal policies and ISO standards</li></ul>&nbsp;🚀 As an ideal fit, you should have<ul><li>Bachelor’s in Supply Chain Management, Business Administration, or Logistics</li><li>Academic background in STEM fields (Engineering, Mathematics, Operations Research or related disciplines) is a plus, supporting data-driven decision making and process optimization&nbsp;</li><li>Established warehouse supervisory expertise</li><li>Understanding of WMS &amp; SAP software</li><li>Knowledge of conventional management and warehousing fundamentals&nbsp;</li><li>Strong people leadership skills, with the ability to inspire teams through change and operational complexity</li><li>Excellent interpersonal and communication abilities</li></ul>&nbsp;💎 What we offer&nbsp;<ul><li>Continuous training in new technologies and tools</li><li>Career development and growth opportunities</li><li>Competitive bonus scheme, performance-based</li><li>Group health/medical insurance package</li><li>Internal wellbeing initiatives&nbsp;</li></ul>&nbsp;⭐ Join&nbsp;#teamKotsovolos and find an environment that promotes new technologies, loves to evolve, embraces diversity and stands next to society.&nbsp;

Distribution Center Supervisor

In this role, you will be responsible for managing and overseeing the process of orders for both Retail and E-commerce departments of Pet City Group. By managing orders through the WMS system and monitoring their progress, you will help guaranteeing accurate and timely fulfillmentof pet parents’ orders. Your ability to group and rout orders, verify completed picking, create external customer orders and resolve any issues, during the picking process, will be essential to delivering an excellent customer experience for our beloved pets and their parents. Your strong organizational skills, team-oriented mindset and passion for pets will be key to succeed in this role!Key Responsibilities<ul><li>Order management through the WMS system (Retail &amp; E-commerce)</li></ul><ul><li>Order grouping &amp; routing</li></ul><ul><li>Verification of completed picking for customer orders</li></ul><ul><li>Create orders for external customers</li></ul><ul><li>Resolution of any issues that may arise during picking</li></ul><ul><li>Monitoring the correct workflow of orders through the Magento platform</li></ul>Requirements<ul><li>1-3 years of proven experience in a similar position (e.g., Procurement, Supply Chain, or Category Assistant).</li><li>Familiarity with ERP and WMS systems (e.g., Business Central, Aberon, or similar).</li></ul><ul><li>Strong knowledge of MS Excel, Outlook and Power Point.</li></ul><ul><li>Good communication skills and a team-oriented mindset</li></ul><ul><li>Problem-solving skills</li></ul>What we offer💶 Competitive compensation package🎓 Opportunities to learn and grow within a dynamic and fast-growing company🤝 Friendly and collaborative working environment💊 Special prices and discounts on healthcare, well-being, and insurance packages through our network of partners🏷️ Employee discounts on our products and services💼 Your professional and personal success is our commitment!

Back Order Processing Associate

We are the market leader in the field of Electrical Equipment and we have specialized Lighting, Photovoltaic, Industrial Equipment and Building Solutions departments as well as two states of Electrical Panel Production Plants. The combination of high quality products, well trained personnel as well as an organized and flexible organizational structure allow us to be our customer’s top choice and we make sure that only the best work with us.&nbsp; We select and create competent executives and their exceptional performance allows us to make the most of any opportunity that arises. We continuously invest in our people by creating a very dynamic, high – professional and innovating environment that embraces work ethic, teamwork, passion &amp; great results and provides to our employees special learning experiences that foster their personal and professional development.About the role:We are looking for a passionate and motivated professional to join our team as a Supply Chain Systems Associate. The ideal candidate will support the efficient operation of our Distribution Center and Supply Chain Systems, ensuring high standards and timely delivery.Key Responsibilities:<ul><li>Oversee daily operations of the central Distribution Center, ensuring all tasks are completed on time and meet required standards.</li><li>Maintain clear communication with the Warehouse Supervisor to guarantee timely completion of tasks.</li><li>Provide first-level support for the Warehouse Management System (WMS) and troubleshoot any issues.</li><li>Monitor Key Performance Indicators (KPIs) and assist in achieving operational targets.</li><li>Propose and implement solutions for the optimal operation of systems, aiming to improve service efficiency for both internal stakeholders and end customers.</li><li>Actively participate and provide support in ongoing projects and initiatives.</li></ul>Required Qualifications:<ul><li>Bachelor’s degree in Supply Chain/Logistics, Finance, Business Administration, or a related field</li><li>Familiarity with logistics software and inventory management systems (Familiarity with SAP is a plus)</li><li>Excellent command of MS Office applications</li><li>Strong verbal and written communication skills both in English and Greek</li><li>Results-driven with strong problem-solving skills</li><li>Interpersonal, coordination, and collaboration abilities</li><li>Experience in a similar role will be considered as an asset</li></ul>What we offer:<ul><li>Competitive remuneration package &amp; extra benefits</li><li>Dynamic, prestigious and highly distinguished working environment (Best workplace award in Greece for 11 years)</li><li>Among top industries in international market trends</li><li>Multiple learning &amp; career opportunities</li></ul>

Job Ads Central Customer Care Employee Ασπρόπυργος

sales & customer support specialist int-0282

Intellectica

distribution center supervisor

Kotsovolos

back order processing associate

PET CITY GROUP ΑΕΒΕ

supply chain systems associate

ΚΑΥΚΑΣ

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