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Assist the Receiving Officer in receiving all goods at the resort. To be able to do both random and thorough check of all goods received in compliance with Goods Safety Handling and to check all aspect related including quantity of the goods received, expiry date and any amount excess or short and to put aside all the goods which are not up to the hygiene standard of the resort (to be reported to Receiving Officer for follow up). Effectively communicate with Purchasing, Cost Control, Senior Storekeeper and other Department and Section Heads.&nbsp;Key Duties and Responsibilities&nbsp;<ul><li>To check daily all Purchase Orders and Market List and ensure that items to receive this day are received with accordance to the Resorts standards.</li><li>To check the invoice with the price agreed to, and if any discrepancies refer back to Purchasing Department immediately.</li><li>To check the Boat Dispatch note is in accordance with the Invoice.</li><li>To check the goods are kept the correct places while transporting by the boats if not immediately inform Purchasing Department (Items to be kept as chilled should be in the cool room)</li><li>Items damaged while transporting should be inform to Director, Procurement for further investigation &amp; record them.</li><li>To maintain the file of Purchase Orders against GRN numbers received daily basis.&nbsp;</li><li>Not amend any approved Purchase Orders or Invoices without the consent of the Cost Controller, Director, Procurement and Director, Finance.</li><li>To prepare a non-received items list from Market List &amp; distribute to Executive Chef &amp; Purchasing.&nbsp;</li><li>To prepare and distribute copies of the daily Receiving Report to relevant departments.</li><li>Communicate effectively and keep the expected date of arrival of goods ordered to the Resort (not to Male’).</li><li>Prepare the list of pending documents need to complete the GRN posting &amp; inform Purchasing Department to follow up.</li><li>Completed receiving batch (approved Purchase Order, Invoice / Delivery Note/ Good Received without Invoice with signatures &amp; signed GRN) hand over to cost control office daily.</li><li>To prepare weekly/monthly receiving status report with all received items and of all open orders.</li><li>Maintain full confidentiality over Resort Financial status.</li><li>Maintain high spirit among the Finance Department staff as well as other resort staff.</li><li>Responsible for proper filing system in the Receiving Department.</li><li>To assist the Manager, Cost Control for Inventory taking, if needed.</li><li>To work multi task jobs in the Finance section.</li><li>Use creative and positive thinking. Throw new ideas for constant improvement of the Receiving system including internal controls.</li><li>To assist the Director, Finance with whatever information relating to Receiving Department work&nbsp;</li><li>Be prepared to do any other work within the department in order to assist other areas or in the event of other staff on emergency leave or when requested by Director, Procurement and Director, Finance.&nbsp;</li><li>Ensure that Receiving &amp; Store areas are clean all the time.&nbsp;</li><li>To perform any additional duties and/or special projects as requested by Director, Procurement and Director, Finance.</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements &nbsp;<ul><li>Communication skills, interpersonal skills&nbsp;</li><li>1 year experience on the same task</li></ul>

Clerk, Receiving (11591)

The E-commerce &amp; Digital Manager for Romania and Bulgaria will play a pivotal role in driving the e-commerce &amp; digital retail strategy for these markets. The position is responsible for overseeing and guiding the e-commerce teams in Romania and Bulgaria, ensuring alignment with the company’s regional goals and standards.Acting as a key liaison between the regional headquarters and the local market teams, the E-commerce &amp;&nbsp;Digital Manager will be tasked with delivering exceptional customer experience, driving online sales growth, and ensuring seamless collaboration across all stakeholders. Moreover, the role will be responsible for Revenue Growth of websites in Romania &amp; Bulgaria.&nbsp;Key Responsibilities&nbsp;Strategic Leadership<ul><li>Develop and implement the e-commerce strategy for Romania and Bulgaria in alignment with regional and local objectives.</li><li>Analyze market trends, customer behavior, and competitor activity to identify opportunities and make data-driven decisions.</li><li>Set and monitor KPIs for the e-commerce teams in Romania &amp; Bulgaria, ensuring consistent progress towards business goals.</li></ul>Team Management<ul><li>Guide, inspire, and support the e-commerce teams in Romania &amp; Bulgaria to deliver high-performing results.</li><li>Provide mentorship, training, and professional development opportunities to the teams.</li><li>Foster collaboration and knowledge-sharing across the teams to achieve synergies and efficiency.</li></ul>Cross-Functional Collaboration<ul><li>Act as the primary point of contact between the regional headquarters and the local market teams.</li><li>Collaborate with marketing, logistics, IT, and customer service teams to optimize the end-to-end online customer journey.</li><li>Ensure the integration of regional campaigns and initiatives into local e-commerce operations.</li></ul>Performance Optimization<ul><li>Oversee the management of e-commerce platforms, ensuring optimal site performance, user experience, and conversion rates.</li><li>Partner with the analytics team to monitor website metrics, identify areas of improvement, and implement enhancements.</li><li>Ensure alignment with budgeted and financial targets for e-commerce operations in the assigned markets.</li></ul>Localization and Market Understanding<ul><li>Adapt regional and local strategies to fit the unique needs and culture of the Romanian and Bulgarian markets.</li><li>Ensure content, promotions, and campaigns resonate with local customers while maintaining brand consistency.</li></ul>Compliance and Reporting<ul><li>Ensure compliance with local regulations and policies regarding e-commerce operations.</li><li>Provide regular updates and detailed reports to the Regional Head of E-commerce &amp; Communications, highlighting progress, challenges, and opportunities.</li></ul>&nbsp;Qualifications and Skills&nbsp;Education &amp; Experience<ul><li>Bachelor’s degree in business administration, Marketing, or a related field (Master’s degree is a plus).</li><li>Minimum 5 years of experience in e-commerce management, preferably in a multi-country or regional role.</li><li>Proven track record of driving online sales growth and leading successful teams.</li></ul>Skills &amp; Competencies<ul><li>Strong leadership and people management skills, with the ability to motivate and align cross-functional teams.</li><li>Excellent understanding of e-commerce platforms, digital marketing tools, and analytics.</li><li>Analytical mindset with the ability to interpret data and make strategic recommendations.</li><li>Exceptional communication and interpersonal skills, capable of managing multiple stakeholders across diverse cultures.</li><li>Adaptable and resilient in a fast-paced, dynamic environment.</li><li>Results-driven with a proactive and innovative approach to problem-solving.</li><li>Proficiency in English (knowledge of Romanian or Bulgarian is an advantage).</li><li>Availability for traveling</li></ul>&nbsp;Why Join Us?<ul><li>Be a member of Fourlis 75-year successful track record in South East Europe, and a contributor to our future success.</li><li>Competitive remuneration &amp; benefits package.</li><li>Career development opportunities in a dynamically growing business environment.</li></ul>

E-Commerce & Digital Manager - Romania & Bulgaria

As a Beauty Advisor you are the face of NYX Professional Make Up and the first point of contact with the customer.&nbsp;This role requires a sense of service as you assist the customer with finding the product or service that is perfect for them.&nbsp;You will be responsible for driving retail sales within your counter and working as a team to hit counter targets.&nbsp;You must have a passion for make-up, excellent make up artistry techniques and to love being social and meeting people! Master Category Knowledge<ul><li>Have a full understanding of all NYX Professional Make Up products and services</li><li>Attend, engage and participate in all brand training, and implement afterwards</li><li>Monitor Icon products on a daily basis</li><li>Be aware of competitor’s products and activity, communicating relevant information to line manager</li><li>Have detailed knowledge and awareness of the beauty market</li><li>Be able to offer a high level of expertise in terms of makeup techniques, latest trends and advice</li></ul>&nbsp;Execute Business &amp; Operations<ul><li>To be fully aware and accountable for achievement of personal targets</li><li>Complete all personal paperwork accurately, legibly and on time</li><li>Be aware of and abide by store rules and regulations</li><li>Closely monitor stock levels, following retailer guidelines, raising issues to line manager</li><li>Assist the line manager and store management team in all aspects of the business</li><li>Prepare well for launches/activities</li></ul> Drive Selling Process/Techniques<ul><li>Have a strong focus on link selling and the recruitment of new customers</li><li>Maximize selling during heavy traffic periods, delivering unparalleled service</li><li>Make appropriate, personalized product and sample recommendations</li><li>Use confident communication and presentation skills when dealing with customers</li><li>Generate retail sales through the successful execution of in-store events and strengthen brand loyalty</li><li>&nbsp;Follow the company’s strategy on counter/in store</li><li>Assist customers by finding substitutions for returned merchandise and/or out of stock items</li><li>Regularly communicate Retail and KPI achievement updates to line manage</li><li>Generate traffic through social media networks, be active &amp; connected with the team online</li></ul>&nbsp;Foster Service Attitude<ul><li>Show passion for people and makeup</li><li>&nbsp;Follow grooming guidelines to promote brand image</li><li>Creates long-term relationships with customer and nurtures repeat business</li><li>Ensure customer communication standards are met</li><li>Complete all necessary steps of customer transactions</li><li>Implement customer record system for maximum customer and business benefit</li><li>Maintain a clean and hygienic work area and adhere to hygiene rules</li></ul>&nbsp;Team cooperation<ul><li>Foster team spirit</li><li>Coach peers when appropriate</li><li>Share know-how and experience</li><li>Excellent English knowledge</li><li>Work effectively with colleagues in store, in the field and at head office.</li></ul>&nbsp;Join the most exciting BAs team &amp; apply now!

NYX PM Beauty Advisor (Attiki)

Grant Thornton Greece is a member firm of Grant Thornton International Limited (GTIL), one of the leading organizations delivering audit, tax and advisory services. Grant Thornton’s Outsourcing Services practice is continuously growing, offering high quality services to our clients, committed to “making a difference every day” and is currently seeking to employ a Marketing coordinator&nbsp;(client facing role).The role in more details: <ul><li>Someone responsible for the order to invoice process and the daily communication with customers on any operational issue (orders, deliveries, invoices, returns, queries, complaints).</li><li>Be the first point of contact for the respective customer accounts and develops a cooperative and credible relationship with customers on all operational aspects.</li><li>Communication and co-ordination with internal departments to ensure that customers’ needs are met effectively and efficiently.</li><li>Managing incoming calls and customer service inquiries</li><li>Efficiently handles the order to invoice process by coordinating the rest functions as appropriate so as to ensure that the order is delivered On Time and In Full</li><li>Identifying and assessing customers’ needs to achieve satisfaction</li><li>Communicates with customers under area of responsibility on any operational matter (through phone &amp; e-mail)</li><li>Receives and promptly answers any customer inquiries</li><li>Receives customer orders, credit requests, return requests and promptly captures and process them through SAP</li><li>Receives complaints, logs them and promptly notifies Quality or Regulatory department</li><li>Monitors consignment stock levels - new/revised agreements, SKU lists and stock level adjustments.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Invoice issuing and printing</li><li>Keeps records of customer interactions, process customer accounts and file documents</li><li>Addresses requests and unresolved issues to the designated resource as appropriate&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Reports customer service losses and reason coding (Loss Tree Analysis)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Any other duties or projects as assigned by the Line Manager&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>Bachelor’s degree</li><li>Up to 2 years of work experience, ideally in an administrative role</li><li>Experience in the pharmaceutical or healthcare industry is a plus, but not required.</li><li>Strong organizational skills and attention to detail.</li><li>Fluent communication skills in both Greek and English.</li><li>Ability to manage multiple tasks and meet deadlines.</li><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint)</li><li>SAP Knowledge is a plus</li></ul>

Customer Service Representative

<ul><li>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. </li><li>Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. </li><li>Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. </li><li>Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. </li><li>Communicate issues to next shift. Complete required paperwork.</li></ul>&nbsp;<ul><li>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.</li><li>Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</li><li>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.</li><li>Speak with others using clear and professional language.</li><li>Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.</li><li>Ensure adherence to quality expectations and standards.</li><li>Read and visually verify information in a variety of formats (e.g., small print).</li><li>Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.</li><li>Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.</li><li>Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.</li><li>Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</li></ul>&nbsp;PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: At least 1 year of related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

Assistant Floor Supervisor

As an Inside Sales Specialist – German Market (m/f/d), your main focus would be to align your specialist sales activities accordingly to support the sales team in the German market. The following activities are within your area of responsibility:<ul><li>Precise analysis of customer requirements, preparation and management of customized offers &amp; orders as well as processing of tenders.</li><li>Active support of our account managers and development of cooperations with existing customers.</li><li>Close collaboration with our technical specialists to offer our customers the best possible service.</li><li>Upselling and cross-selling of our products and services.</li></ul>Your Profile<ul><li>Sales talent with practical experience in B2B sales.</li><li>Good prior knowledge in the IT environment with a focus on Cyber Security or Managed Services is an advantage.</li><li>Strong communication skills with a customer-oriented mindset.</li><li>Willingness to learn and self-motivation with an enthusiasm for the most modern IT topics.&nbsp;</li><li>Structured and independent way of working with great presentation skills.</li><li>Very good written and spoken German and English skills complete your profile.</li></ul>We Offer<ul><li>30 days of vacation&nbsp;(regardless of the length of service)</li><li>Private health insurance for our employees and their dependents (spouse/children)</li><li>In-depth, comprehensive training (approx. 1-3 months) in Germany at our expenses included one monthly flight back to Greece during the whole training period</li><li>Go for EAT - Ticket restaurant card</li><li>Modern hybrid way of working, characterized by flexible working arrangements</li><li>Team-oriented working environment and a broad variety of tasks in an international and diverse team, based on trust and transparency</li><li>Continuous opportunity for personal and professional development and learning</li><li>Personal company hardware</li><li>Free snacks and beverages</li></ul>&nbsp;

Inside Sales Specialist - German Market (m/f/d)

Summary: Inside Sales Representation to customer accounts, primarily in the Compounding Pharmacies Segment, as their account manager. This position is responsible for performing the following duties.&nbsp;Key Responsibility AreasIncrease profitable sales volume in Compounding Pharmacies Segment by:• Achieving assigned quarterly sales goals• Researching and identifying sales prospects• Calling upon compounding pharmacies via phone and in person as required by the compounding sales strategy• Developing customer presentations for sales calls• Developing new account relationships/new business opportunities and maximize existing account relationships in assigned territory specific to growing the compounding business• Professionally represent Fagron and maximize sales opportunities at meetings, conferences, and conventions• Launching new products and innovation• Reporting sales progress, maintaining sales records on daily, weekly, and monthly basis, to include sales call reports, weekly preview reports, expense reports, and other reports as directed by the President, Global Pharmaceuticals&nbsp;Ξεχωρίστε από το πλήθοςYou possess the following qualifications, background and abilities:<ul><li>• College business or related field degree</li><li>• Professional inside sales experience strongly preferred</li><li>• Positive, enthusiastic and energetic</li><li>• Strong negotiation skills and written and verbal communication skills</li><li>• Conflict resolution and problem solving skills</li><li>• Ability to thrive in a team environment required</li></ul>Τι προσφέρεταιFagron Hellas offers exciting opportunities for professional growth.

Inside Sales Representative

Intellectica is recruiting an Operations Coordinator on behalf of its client, a leading medical aesthetics and regenerative medicine group headquartered in Glyfada, operating under an on-site work model. The company is renowned for its innovative treatments, clinical excellence, and commitment to enhancing natural beauty and well-being. Based in Glyfada, Attica, this role reports directly to the CEO and plays a central role in the organization, coordination, and optimization of the clinic’s operations, ensuring efficient day-to-day performance and sustainable long-term growth.Key activities and responsibilities of this role include:<ul><li>Ensure day-to-day operational efficiency and optimization of the clinic’s operations</li><li>Manage procurement, warehouse, and inventory operations, including stock counts, variance control, and quantitative and qualitative receipt of materials</li><li>Oversee supplier orders and pricing, supporting smooth supply flow and timely availability of materials</li><li>Coordinate and oversee internal and external stakeholders regarding the availability and management of equipment across office and storage areas</li><li>Maintain accurate and up-to-date records related to maintenance activities, service history, and external partner performance</li><li>Coordinate with external IT vendors to resolve technical issues and support ongoing operational needs</li><li>Prepare monthly performance reports tracking key business and operational indicators</li><li>Contribute to budgeting processes and ensure accurate maintenance of procedural records</li><li>Oversee office management activities and coordinate the business calendar</li><li>Collaborate on process improvements and SOP implementation to enhance workflow and compliance</li><li>Participate in HR-related tasks, such as onboarding and training of front desk staff when required</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Business Administration, Economics, or a related field</li><li>A minimum of 5 years of professional experience in operations, administration or coordination roles, ideally within a small to medium-sized business environment</li><li>Excellent knowledge of ERP and CRM systems; experience with SAP will be considered an asset</li><li>Proficiency in Microsoft Office applications, such as Outlook, Excel, Word</li><li>Fluent in Greek with professional-level English communication skills</li></ul>Core competencies of a successful candidate:<ul><li>Detail-oriented and structured thinker</li><li>Leadership capability, defining priorities and driving effective execution</li><li>Discreet, ethical, and trustworthy</li><li>Solution-driven with a process mindset and strong organizational skills</li><li>Able to communicate clearly across teams</li><li>Proactive, reliable, and hands-on</li></ul>Apply Now

Operations Coordinator int-0458

You will handle direct communication with customers, insurance agents, and bank employees, resolving all issues related to health claims efficiently and empathetically.Your day-to-day:<ul><li>Handle inbound and outbound communication with customers regarding claims and policy coverages</li><li>Support insurance agents and bank employees with claim status and coverage inquiries</li><li>Follow up on unresolved customer requests and pending documentation (from MedNet or internal departments) to accelerate claim processing</li><li>Produce reports on incoming business flow and client communication outcomes</li><li>Provide feedback to the sales network based on customer interactions</li><li>Propose solutions and aim for high first-call resolution rates</li><li>Manage incoming written communication from customers</li><li>Support the complaints department by providing feedback on incoming cases</li><li>Handle communication for EB claims (for the part managed in-house for the Piraeus Bank group policy)</li><li>Track claims cycle time and monitor relevant KPIs</li></ul>Qualifications:<ul><li>Previous experience within customer service at least 3-5 years (e.g. call center representative, customer service desk, phone sales)&nbsp;</li><li>Previous experience related to claims area &nbsp;</li><li>Very good knowledge of the products and existing processes &nbsp;</li><li>Very good knowledge of English, both verbal and written&nbsp;</li><li>Computer literacy &nbsp;</li><li>University degree preferably in Insurance or Nursing &nbsp;</li><li>Strong interest in medical information and risk management&nbsp;</li><li>Knowledge of Medical Conditions.</li></ul>Personal Profile:<ul><li>Excellent communication and interpersonal skills</li><li>Positive attitude and customer-centric mindset</li><li>Strong conflict resolution and argument-handling capabilities</li><li>Attention to detail and fast learning ability</li><li>Comfortable working under pressure and in a fast-paced, multitasking environment</li><li>Effective oral and written interaction with customers and Sales Network</li><li>Flexibility to work in shifts</li><li>Proactive in proposing alternatives and solutions</li></ul>What we offer:<ul><li>Extensive training opportunities - on-demand and on-site options, webinars, seminars, and fully covered certifications.</li><li>Partnership with multiple educational institutions across Greece for advanced education, with tuition support.</li><li>Comprehensive Health Insurance that keeps you safe, with peace of mind and financial protection in times of need.</li><li>Pension Scheme to secure your financial future and ensure you can plan confidently for the years ahead.</li><li>Well-being and work-life balance, including extra days off for medical emergencies, no medical note needed, and support for working parents.</li><li>Recognition and rewards for excellence, including bonuses and salary increases based on your contribution throughout the year.</li><li>Monthly meal allowance that can be used at supermarkets and cafeterias, including our own offices' cafeteria.</li><li>Recently renovated offices, central location, with easy access</li></ul>

Claims Support Center

Wolt has been growing rapidly in Greece ever since we entered the market in Athens in January 2019, and we've now expanded into 6 other cities as well. As a company we've always prided ourselves on providing truly outstanding customer service&nbsp;and as the business has grown so has our Support team!&nbsp;As such, we need a Shift Planner (WFM) to take responsibility for shift scheduling and headcount planning processes within the Support team. You’ll need to be comfortable with working with data in complex, high-paced service operations environment. In this role, you’ll get a lot of help and support on the way, but is also expected to be an amazing independent contributor with an exceptional ability to execute every single day.What you'll be doing<ul><li>Create and maintain shift schedules for our delivery workforce using our WFM and BI tools and spreadsheets.</li><li>Monitor and analyze shift performance metrics to identify areas for improvement.</li><li>Collaborate with different teams to ensure staffing levels are optimized.</li><li>Maintain accurate and up-to-date records of shift schedules, time off requests, and other related data. One of your main success criteria will be to constantly improve our staffing predictions against actuals!</li><li>Develop and implement efficient shift planning procedures to enhance workforce productivity.</li><li>Work together with Team Leads, Support Managers &amp; Head of Support to develop strategies and continuously optimize our forecasting, shift scheduling and performance management processes</li><li>Work in close co-operation with Head of Support to continuously balance operational needs, budgeting and employee experience</li><li>Deliver shift schedules and other reports for payroll and finance</li></ul>Our humble expectations<ul><li>Solid previous Contact Center WFM experience</li><li>You are able to think on your feet and multi-tasking is your second nature</li><li>You have lazer-sharp focus on details, but can also take the “helicopter view” to ensure that successful WFM processes fit our broader Support strategy</li><li>You are tech-savvy and seek to learn and teach others in how to use our Customer Support tools</li><li>Excellent organizational and analytical skills.</li><li>Proficient in using workforce management software and tools (SQL knowledge is a plus)</li><li>Fluent in English and Greek</li></ul>Next stepsIf you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!&nbsp; We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!&nbsp;

WFM Specialist

We are looking for a Senior Compliance Officer to join our team at&nbsp;Eurolife FFH Life Insurance. As a senior member of the Compliance team you will drive the Company’s compliance framework, ensuring strong oversight across AML, FATCA/CRS, broader regulatory requirements and internal policies. The role reports to the Head of the Compliance Function.Role responsibilities<ul><li>Contribute to the development, maintenance and implementation of the Compliance Framework in line with local and EU regulations.</li><li>Conduct compliance risk assessments to identify, evaluate the level, significance, and scope of regulatory risks and oversee mitigation plans</li><li>Stay fully informed on relevant laws, regulations, AML requirements, and FATCA/CRS obligations.</li><li>Monitor the Company’s compliance with legal, regulatory, AML, and FATCA/CRS reporting requirements, as well as internal policies.</li><li>Monitor and support effective product governance throughout the product lifecycle in accordance with IDD and POG regulatory requirements. Oversee the implementation and effectiveness of the AML Framework.</li><li>Lead and supervise all FATCA/CRS Reporting obligations, ensuring accuracy, validation, and timely submissions.</li><li>Investigate irregularities, AML red flags, and complex compliance issues.</li><li>Coordinate ESG (Environmental, Social, and Governance) reporting in line with regulatory and corporate sustainability requirements.</li><li>Design and deliver across the organization compliance training programs on existing and upcoming regulatory obligations (incl. AML and FATCA/CRS compliance), and the business impact of non-compliance.</li><li>Prepare compliance reports for senior management, and regulatory authorities.</li><li>Escalate areas of concern and support decision-making at senior level.</li><li>Contribute to the enhancement of a strong compliance control framework, including AML and international tax reporting controls.</li><li>Collaborate cross-functionally to foster a strong culture of compliance.</li></ul>Knowledge, Skills &amp; Experience<ul><li>Minimum 5-7+ years of senior experience in Compliance within insurance or financial services sectors.</li><li>Degree in Law, Business Administration, Finance, Economics, Social Sciences or any other relevant field. &nbsp;Postgraduate studies or certifications in Compliance or Risk Management will be considered as a plus.</li><li>Strong knowledge of Greek and EU regulatory frameworks (Solvency II, IDD, POG, GDPR).</li><li>Familiarity with ESG standards and sustainability reporting frameworks.</li><li>Excellent analytical, communication, and problem-solving skills.</li><li>Project management skills</li><li>Familiarity with industry practices and professional standards</li><li>Integrity and professional ethics</li><li>Business acumen</li><li>Teamwork skills</li><li>Attention to detail</li></ul>What we offer<ul><li>A competitive compensation package relevant to qualifications.</li><li>Ongoing training and development.</li><li>Health Insurance Plan</li><li>Eurolife Hybrid Working Model</li></ul>

Senior Compliance Officer

Neurosoft&nbsp;is a leading Managed Services Provider (MSP) that specializes in offering end-to-end premium integrated services in the areas of Cyber Security, Technology Solutions and Field Services. Our services are designed to meet our customers’ holistic needs to increase efficiency and security, supporting business resilience and continuity. Neurosoft is active in Greece and Cyprus in both private and public sector projects and has been listed on the Italian Stock Exchange since 2009 while currently employing 300+ highly skilled professionals with deep expertise in their fields. The statutory majority shareholder is OPAP S.A.We have an open vacancy for an&nbsp;ICT Support Engineer (L1)&nbsp;who will&nbsp;work in our client's premises.&nbsp;📌 Location: Athens (South Suburbs)📍 Working Model: On - site🕗Working Hours:&nbsp;Shifts&nbsp;&nbsp;Main Responsibilities<ul><li>Helpdesk Support: Respond to user inquiries, issues, and requests via various channels such as phone, email, or ticketing systems.</li><li>User Assistance: Assist users in understanding and effectively utilizing computer systems, software applications, and other ICT resources.&nbsp;</li><li>System Setup and Configuration: Assist with the installation, setup, and configuration of computer systems, software applications, printers, and other peripheral devices.&nbsp;</li><li>Password and Account Management: Help users with password resets, account creations, and access permissions. Ensure compliance with security policies and assist in maintaining user accounts.</li><li>Software Support: Provide basic support for common software applications, such as Microsoft Office, web browsers, and email clients. Help users troubleshoot issues, perform software updates, and assist with basic software functionality.</li><li>Hardware Support: Diagnose and troubleshoot basic hardware problems with desktop computers, laptops, printers, and other peripheral devices.&nbsp;</li><li>Incident Management: Log and track user issues and incidents in a ticketing system, ensuring timely resolution and proper escalation to higher-level support teams, if required. Monitor ticket queues and prioritize tasks accordingly.</li></ul>What we are looking for<ul><li>1 or 2 years experience in a similar position</li><li>University degree in Computer Science or other related field.</li><li>Ability to diagnose and resolve basic technical issues.</li><li>Good written and verbal communication skills in Greek and English language</li><li>Proficiency in MS Office (Word, Excel, Powerpoint)</li><li>Strong communication skills.</li></ul>&nbsp;What you will gain:🏋️‍️Friendly and dynamic working environment🏫 Formal training and Professional Qualifications fully funded✔️ Competitive compensation package⚕️ Private Health Insurance⚖️Work-Life Balance initiatives🏃🏽‍Corporate Sports Teams (e.g. Running, Basketball, Volleyball)👥 A Buddy who will support you with your onboarding&nbsp;

ICT Support (L1)

As a Sales Specialist – German Market (m/f/d), you will become an integral part of our experienced sales team to bring our Cloud and Cyber Security solutions in the German market.You will be at the front line of our sales efforts: proactively reaching out to potential customers, generating and hunting qualified leads and working side by side throughout the whole sales process with experienced professionals. The following activities are within your area of responsibility:<ul><li>Identify and engage potential clients through cold calling and emailing</li><li>Drive the sales pipeline by transforming leads into active opportunities and closed deals</li><li>Precise analysis of customer requirements, preparation and management of offers &amp; orders as well as processing of tenders.</li><li>Active support of our account managers and development of cooperations with existing customers.</li><li>Close collaboration with our technical specialists to offer our customers the best possible service.</li><li>Upselling and cross-selling of our products and services.</li></ul>Your Profile<ul><li>Sales talent with practical experience in B2B sales.</li><li>Good prior knowledge in the IT environment with a focus on Cloud, Cyber Security Solutions or Managed Services is an advantage.</li><li>Strong communication skills with a customer-oriented mindset.</li><li>Willingness to learn and self-motivation with an enthusiasm for the most modern IT topics.</li><li>Structured and independent way of working with great presentation skills.</li><li>Excellent written and spoken German and English skills complete your profile.</li></ul>We Offer<ul><li>30 days of vacation&nbsp;(regardless of the length of service)</li><li>Private health insurance for our employees and their dependents (spouse/children)</li><li>In-depth, comprehensive training (approx. 1-3 months) in Germany at our expenses included one monthly flight back to Greece during the whole training period</li><li>Go for EAT - Ticket restaurant card</li><li>Modern hybrid way of working, characterized by flexible working arrangements</li><li>Team-oriented working environment and a broad variety of tasks in an international and diverse team, based on trust and transparency</li><li>Continuous opportunity for personal and professional development and learning</li><li>Personal company hardware</li><li>Free snacks and beverages</li></ul>&nbsp;

Sales Specialist - German Market (m/f/d) Thessaloniki

Sales Specialist - German Market (m/f/d) Athens

The Online Product Owners Team is responsible for the continuous development and optimization of our online sportsbook and casino products.In this role, you will be part of an agile environment, supporting the delivery of digital features and contributing to the translation of business needs into actionable tasks.&nbsp;Your day to day will include:<ul><li>Clarifying and transforming business needs into functional and technical specifications, ensuring clear project objectives</li><li>Acting as a liaison between business owners, analysts, and development teams, ensuring alignment and resolving discrepancies</li><li>Managing project timelines, scope, and quality, leveraging technical expertise to ensure successful delivery</li><li>Applying scrum principles to manage product backlogs, prioritize tasks, and foster collaboration for efficient development</li><li>Proactively identifying scope and quality risks, ensuring thorough documentation and resolution within project streams</li><li>Collaborating cross-functionally with teams and vendors, enhancing communication, identifying dependencies, and promoting effective problem-solving</li><li>Monitoring and following up application release processes, assessing milestones and deviations to maintain project integrity</li><li>Monitoring product lifecycle and processes, identifying areas for improvement and implementing agreed enhancements&nbsp;</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc degree in Computer Science, Information Technology or other relevant field. &nbsp;MSc degree is desirable.</li><li>3+ years of experience in software product development, functional and technical analysis</li><li>Experience in software development lifecycle</li><li>Knowledge of Lottery/Gaming/Betting/Casinos, Passive/Scratch systems and business concepts</li><li>Hands-on experience in configuration processes of low-code tools/environments</li><li>Ability to understand all layers of a product (business, application, infrastructure and network)</li><li>Experience of negotiating with suppliers and business teams</li><li>Excellent project management abilities</li><li>Hands-on experience with the agile paradigm</li><li>Very good presentation, communication, and conflict resolution skills</li><li>Strong problem-solving skills with ability to adapt to changing priorities</li><li>Ability to collaborate with team members to problem-solve and overcome challenges, fostering a culture of accountability and continuous improvement&nbsp;</li></ul> What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant 🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

Online Product Owner (3775)

As our Front Desk Officer your main objective is to provide excellent customer service by welcoming visitors, managing incoming calls, and ensuring smooth communication and administrative support within the organization. You will be reporting to the Office Manager.&nbsp;You can look forward to the following tasks;<ul><li>Answer and direct incoming phone calls promptly and professionally.</li><li>Welcome and assist visitors, ensuring a positive first impression.</li><li>Provide administrative support to staff for daily office needs.</li><li>Manage office supplies inventory and coordinate replenishment.</li><li>Handle all incoming and outgoing mail and courier services.</li><li>Administer the company’s info email inbox and ensure timely responses.</li><li>Assist in arranging travel and accommodation for staff when required.</li><li>Schedule and manage meeting room bookings.</li><li>Maintain a clean, organized, and professional reception area.</li><li>Assist in organizing internal meetings and company events.</li><li>Perform basic record-keeping and filing tasks as needed.</li></ul>Your energy is requiredYou impress us with these qualifications;<ul><li>Bachelor’s degree as a minimum.</li><li>Minimum 2 years’ working experience in a corporate environment.</li><li>Excellent communication skills in both Greek and English.</li><li>Fully computer literate: competent to an intermediate level in Microsoft Office packages (Word, Excel, PowerPoint &amp; Outlook) – certification considered an asset.</li><li>Ability to multitask and prioritize effectively in a fast-paced setting.</li><li>Professional appearance and demeanour, attention to detail.</li><li>Experience working in an international, multicultural environment considered an asset.</li></ul>You have more to offer? We will gladly consider it. You don't meet all the requirements? No problem. We look forward to receiving your application.Your energy booster at JUWIAt JUWI, an inspiring working environment awaits you. Our flexible working conditions creates the space for you to integrate your work into your life:<ul><li>Company culture: a space for creativity and innovation</li><li>International teams: collaborating and communicating continuously with teams across the JUWI group fosters professional growth in a culturally diverse environment</li><li>Structured environment: benefit from well thought out processes and procedures within our ISO 9001:2015 certified matrix organization</li><li>Professional development: access to a wide range of opportunities for advancing your career</li><li>Health insurance: we've got your back! Our private health insurance plan covers you</li><li>Performance-based bonus: work toward your best performance, with your bonus also reflecting the region's performance</li></ul>

Front Desk Officer (m/f/d)

Key Requirements<ul><li>Extensive experience and competency in the armed security sector.</li><li>Extensive experience in the maritime working environment.</li><li>Extensive experience working in high-risk areas.</li><li>Extensive Knowledge of the ISPS code and the international code of Conduct.</li><li>Extensive Knowledge of Maritime Security laws.</li><li>Ability to lead, oversee, teach, and coach.</li><li>Ability to work well in multicultural settings.</li><li>Profound ability to adapt to a changing environment</li><li>Good written and verbal communication in the English language</li><li>Ability to work away from home for long periods of time.</li><li>Able to work in rotating shifts.</li><li>Physically and mentally fit.</li><li>A valid passport and seaman discharge book.</li><li>Clean police record.</li><li>&nbsp;Yellow fever vaccination</li></ul>&nbsp;Qualification<ul><li>STCW Basic safety training (MFF, MFA, PST, PSSR).</li><li>SSO / MSO / BMP.</li><li>Military/Police background - Training in operational combat positions.</li><li>Firearms competency.</li><li>United Guards SOP Training.</li></ul>&nbsp;Main Responsibilities<ul><li>Implementing and maintaining the ship security plan, United Guards SOP, and policies.</li><li>Safeguard the lives and property of the team, crew, and vessel.</li><li>Ensure that the vessel is properly managed and secure at all times.</li><li>Keep the awareness and vigilance of the vessel surrounding according to a designated shift schedule.</li><li>Manage the immediate response team to any incident on board and in the vessel, such as piracy or terrorism.</li><li>Once the Master invokes RUF, call FCOs according to the escalation of the situation and in accordance with the SOP, RUF, and the relevant company policies (Human Rights and Code of Conduct) and keep the Master involved at all times.</li><li>Liaise with the Master, SSO, and Operations Manager on a daily basis. UG 256 Edition 3 // Rev. 0 // 24.02.2017 // Page 2 of 2</li><li>Consult the Master on any security-related matter.</li><li>Conduct constant ship security assessments with the rest of the security team.</li><li>Carry out competency reviews on Security Guards, ensuring that they are aware of what their job role entails and that they are carrying out their duties.</li><li>Maintain uninterrupted radio communication with the team.</li><li>Carry out risk assessments, inductions, and reviews for new Security Guards</li><li>Conduct and participate in security and safety drills.</li><li>Guide the ship’s crew by teaching ways to enhance the ship’s security.</li><li>Report all security incidents and concerns to the Master and the operation manager.</li><li>Report any problems with Security Guards, safety, or any other security-based problems to the company.</li><li>Ensure that the ship's security equipment is properly operated, tested, calibrated, and maintained.</li></ul>The duties of a ship security officer might change, increase, or decrease depending on the type of vessel and situation. However main duties remain the same as mentioned above.&nbsp;Key Skills<ul><li>Sound judgment.</li><li>Sense of responsibility.</li><li>Ability to work well under pressure.</li><li>Ability to handle and resolve conflicts.</li><li>Ability to work in a team and independently.</li><li>Effective listening skills.</li><li>Analytical.</li><li>Customer Oriented.</li><li>Ability to get along well with a variety of personalities and individuals.</li><li>Charisma</li></ul>&nbsp;AuxiliaryThe following person will be responsible to take the TL place in case he is incapacitated:2IC – DTL

Team Leader

Examine transactional data and detail transaction analysis against cut-off thresholds to identify unusual activity.Timely identify key risks, exceptions, errors and anomalies and detect outliers in processes and transactions that may be taking on increased risk or experiencing atypical rates of change, and examine, analyze and evaluate trends and patterns in exceptions, errors, anomalies, and outliers within a single financial process, as compared with its own past performance, against other processes/systems operating within the organization or via benchmarking.Evaluate internal controls in processes and procedures, and highlight areas where controls are not performing adequately and detect emerging areas of risk and control weaknesses.Deploy a continuous controls monitoring approach, aiming to reduce incidences of error, enhance operational efficiency and automate manual testing procedures, and automate data feeds to reduce validation time and increase the frequency of analysis.Develop a robust data validation capability and criteria to ensure integrity, quality, accuracy and completeness, and acquire data for routine use by establishing access to data sources, cleansing and validating the data.Extract data and combine from a variety of systems across the organization, relate it for further cross-platform analysis, remove unreliable transactions, and prepare the data in a standard audit format.What will you bring?University degree in Business, Finance, Auditing, Data or Computer Science, Statistics, Mathematics, or a related field. A Master’s degree will be considered a plus; Professional Certifications (ex. CIA, ACCA, CIMA) will be considered an asset; Fluency in English, both spoken and written, at a professional corporate level; Fluency in Greek Language will be considered a plus.Excellent knowledge of MS Office, particularly Excel; Experience with ERP systems and process automation tools will be considered an asset.Excellent problem-solving and analytical skills; Ability to process complex and multiple sources data; A collaborative mindset and the ability to work with multidisciplinary teams.3-5 years of experience in data or statistical analysis, within an internal controls or internal audit environment; Experience in a multinational business environment will be considered an asset; Experience in the Hospitality sector will be considered an asset.Experience on continuous controls monitoring and data mining (processing large datasets using digital tools such as ACL, Python, Power BI, Excel/Power Query or similar tools); Familiarity with AI tools and other digital tools will be considered an asset.Knowledge of Internal Controls standards and procedures (for example COSO Internal Controls Framework, COSO Enterprise Risk Management Framework, SOX internal controls framework) will be considered an asset.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Private health insuranceFlexible working model

Internal Control Specialist Thessaloniki

Examine transactional data and detail transaction analysis against cut-off thresholds to identify unusual activity.Timely identify key risks, exceptions, errors and anomalies and detect outliers in processes and transactions that may be taking on increased risk or experiencing atypical rates of change, and examine, analyze and evaluate trends and patterns in exceptions, errors, anomalies, and outliers within a single financial process, as compared with its own past performance, against other processes/systems operating within the organization or via benchmarking.Evaluate internal controls in processes and procedures, and highlight areas where controls are not performing adequately and detect emerging areas of risk and control weaknesses.Deploy a continuous controls monitoring approach, aiming to reduce incidences of error, enhance operational efficiency and automate manual testing procedures, and automate data feeds to reduce validation time and increase the frequency of analysis.Develop a robust data validation capability and criteria to ensure integrity, quality, accuracy and completeness, and acquire data for routine use by establishing access to data sources, cleansing and validating the data.Extract data and combine from a variety of systems across the organization, relate it for further cross-platform analysis, remove unreliable transactions, and prepare the data in a standard audit format.What will you bring?University degree in Business, Finance, Auditing, Data or Computer Science, Statistics, Mathematics, or a related field. A Master’s degree will be considered a plus; Professional Certifications (ex. CIA, ACCA, CIMA) will be considered an asset; Fluency in English, both spoken and written, at a professional corporate level; Fluency in Greek Language will be considered a plus.3-5 years of experience in data or statistical analysis, within an internal controls or internal audit environment; Experience in a multinational business environment will be considered an asset; Experience in the Hospitality sector will be considered an asset.Excellent problem-solving and analytical skills; Ability to process complex and multiple sources data; A collaborative mindset and the ability to work with multidisciplinary teams.Excellent knowledge of MS Office, particularly Excel; Experience with ERP systems and process automation tools will be considered an asset.Experience on continuous controls monitoring and data mining (processing large datasets using digital tools such as ACL, Python, Power BI, Excel/Power Query or similar tools); Familiarity with AI tools and other digital tools will be considered an asset.Knowledge of Internal Controls standards and procedures (for example COSO Internal Controls Framework, COSO Enterprise Risk Management Framework, SOX internal controls framework) will be considered an asset.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Private health insuranceFlexible working model

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