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SCYTALYS&nbsp;is currently looking for a skilled&nbsp;Bid Manager, passionate about their field of work.&nbsp;(Responsibilities) About the role / What you can expect:<ul><li>Identify and evaluate potential business opportunities, assessing their viability and alignment with the company's goals</li><li>Work closely with the Business&nbsp;Development, Engineering, and Program Management teams to understand client needs and expectations</li><li>Proposal preparation coordinator in terms of the preparation and submission of proposals/bids for RFIs, RFPs/RFQs, Tenders, public consultations</li><li>Prepare proposals and responses addressing RFIs, RFPs/RFQs, Tenders, public consultations</li><li>Prepare papers and presentations addressing calls from entities, authorities and organisations in Greece and abroad (EU, NATO, Middle East, Southeast Asia, South America, Africa etc.)</li><li>Perform technology assessments, inform people concerned and use the outcome as a guide for proposing new paths</li><li>Support the development of new synergies and cooperations with the defense industry, academia and institutes</li><li>Assist to the development of technical documentation both prior and post contract award</li></ul>&nbsp;Required Skills:&nbsp;<ul><li>University Degree(s) in Engineering and/or Computing</li><li>Master’s degree in a relevant discipline or an MBA will be considerate as an asset</li><li>More than five (5) years of professional experience</li><li>Cumulative professional experience in more than one of the following areas: ICT, Security, and Defense, as a Small Medium Enterprise, consultant and/or technical presales engineer</li><li>Fluent in technical writing in English and Greek</li><li>Fluent in English, including technical terminology</li><li>Have a good knowledge of the domestic and international market in terms of programs, systems, products, companies, etc.,&nbsp;considering the aforementioned areas</li><li>Have a good knowledge of new technological trends, R&amp;D programs, synergies, etc., at domestic and international level</li><li>Problem-solving, Organizational &amp; Communication skills</li><li>Excellent project management and organizational skills</li><li>Proficiency in Microsoft Office and other relevant software.</li></ul>

Bid Manager

In this role, you will have the opportunity to contribute to improving Health, Safety, and Environment (HSE) performance in electrification business area. Each day, you will support the business by applying in-depth HSE knowledge and offering solutions and advice. You will also demonstrate your skills by ensuring effective risk management through HSE excellence throughout the ABB value chain. Working model for the role is: hybrid according to Department needs and requirements You will be mainly accountable for: •Conducting comprehensive risk assessments and audits to identify potential hazards and implement corrective actions.•Developing and delivering training programs on health, safety, and environmental policies to employees at all levels.•Cross-functional collaboration to integrate HSE into operational procedures and strategies.•Monitoring and analyzing safety performance metrics, preparing reports and presentations for management review.•Ensuring compliance with local, state, and federal regulations, updating policies and procedures as necessary.•Acting as a key point of contact for HSE-related inquiries, fostering a culture of safety within the organization.•Developing, implementing, and maintaining HSE policies and procedures aligning with regulatory requirements and industry best practices.Qualifications for the role<ul><li>You have 2- 3 years of experience in Health and Safety</li><li>Degree in Occupational Health and Safety, Environmental Engineering or other relevant</li><li>Familiarity with environmental management systems (ISO 14001) and Occupational Health and Safety Management (ISO 45001) will be an asset</li><li>Driving license (role may require small amount of travel across Greece)</li><li>You are at ease communicating in Greek &amp; English language.</li><li>A collaborative, solution-focused approach and proficient written and spoken communication skills.</li><li>A commitment for promoting a safety-first culture and continuous improvement.</li></ul>

HSE Specialist

Wolt has been growing rapidly in Greece ever since we entered the market in Athens in January 2019, and we've now expanded into 6 other cities as well. As a company we've always prided ourselves on providing truly outstanding customer service&nbsp;and as the business has grown so has our Support team!&nbsp;As such, we need a Shift Planner (WFM) to take responsibility for shift scheduling and headcount planning processes within the Support team. You’ll need to be comfortable with working with data in complex, high-paced service operations environment. In this role, you’ll get a lot of help and support on the way, but is also expected to be an amazing independent contributor with an exceptional ability to execute every single day.What you'll be doing<ul><li>Create and maintain shift schedules for our delivery workforce using our WFM and BI tools and spreadsheets.</li><li>Monitor and analyze shift performance metrics to identify areas for improvement.</li><li>Collaborate with different teams to ensure staffing levels are optimized.</li><li>Maintain accurate and up-to-date records of shift schedules, time off requests, and other related data. One of your main success criteria will be to constantly improve our staffing predictions against actuals!</li><li>Develop and implement efficient shift planning procedures to enhance workforce productivity.</li><li>Work together with Team Leads, Support Managers &amp; Head of Support to develop strategies and continuously optimize our forecasting, shift scheduling and performance management processes</li><li>Work in close co-operation with Head of Support to continuously balance operational needs, budgeting and employee experience</li><li>Deliver shift schedules and other reports for payroll and finance</li></ul>Our humble expectations<ul><li>Solid previous Contact Center WFM experience</li><li>You are able to think on your feet and multi-tasking is your second nature</li><li>You have lazer-sharp focus on details, but can also take the “helicopter view” to ensure that successful WFM processes fit our broader Support strategy</li><li>You are tech-savvy and seek to learn and teach others in how to use our Customer Support tools</li><li>Excellent organizational and analytical skills.</li><li>Proficient in using workforce management software and tools (SQL knowledge is a plus)</li><li>Fluent in English and Greek</li></ul>Next stepsIf you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!&nbsp; We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!&nbsp;

WFM Specialist

ou will take part in challenging global / regional / local deployments, acting as a trainer, in order to implement a well-structured and very advanced Operational Excellence transformation in a number of plants and production lines of the Group, collaborating closely with internal/external and local / plant resources. Key responsibilities will involve:&nbsp;<ul><li>Using your technical knowledge and skills, will drive specific transformations in the Plant’s manufacturing &amp; supply chain functions with the aim to transfer capabilities from Operational Excellence Processes, Systems &amp; Tools to the plant’s teams.</li><li>Spend most of your time in Plant’s sites to train, coach and develop teams, both leadership and shop floor personnel, deploying an advanced Operational Excellence program and focus on developing and building employees' capabilities through training, coaching and hands-on support.</li><li>Perform analysis of production/maintenance/quality data and create end to end loss trees, in order to understand current state and identify main losses and areas of improvement linked to KPI target setting.</li><li>Collaborate closely with Plant Continuous Improvement Mgr. and Plant internal leadership teams, as well as with Central Teams on the development of processes.</li><li>Become the change advocate through the transformation journey, coach Plant Leaders through the implementations, and support Plant functional leaders to build their knowledge in new systems and tools.</li><li>Communicate the vision, culture and content of Operations Excellence Program to all Plant levels, and aid in the development of the continuous improvement culture and Leadership capabilities to all levels.</li><li>Capture and disseminate Current Best Practices worthy of reapplication, diagnose activities and identify technical know-how and organization capabilities to progress continuous improvement.</li><li>Utilize advanced analytics, Lean 6σ, TPM, VSM, and other methodologies and tools, already structured in the company’s operational excellence framework.</li></ul>&nbsp;Qualifications<ul><li>A bachelor and preferably a master’s degree in Engineering or Operations Management / Industrial Management.</li><li>Minimum 5 years of working experience in Industrial Manufacturing (Production/Maintenance or Continuous Improvement functions) and/or Industrial Supply Chain Operations.</li><li>Knowledge of industrial Health &amp; Safety procedures.</li><li>Knowledge and working experience of Lean methodologies and tools (Lean 6σ).</li><li>Availability to travel, as most of the working time will be allocated in the Manufacturing Plants of Viohalco’s Business Segments, and availability to relocate for short-term assignments (5 - 6 months within the year with flex arrangements) according to annual deployment plans.</li><li>Advanced business writing/speaking, communication &amp; presentation skills both in Greek and English.</li><li>Strong ability to teach, coach, and develop others.</li><li>Base Location: Thessaloniki (preferrable) or Athens.</li></ul>&nbsp;The Company offers<ul><li>A unique opportunity to thrive in one of the pioneering companies in Greek manufacturing industry.</li><li>Continuous learning and capability building, through a best-in-class operations excellence program.</li><li>Diverse Industrial Experience gained in diversified factories.</li><li>Competitive remuneration package</li><li>Car &amp; Allowances</li><li>Life &amp; Health Insurance Plan</li></ul>&nbsp;

SENIOR TRAINER (3669)

As a Product Management Sr. Specialist, you'll design and enhance interactions that meet customer needs, boost satisfaction, and drive loyalty. Ready to elevate customer experiences and make a real impact?&nbsp;Your day to day will include:<ul><li>Supporting the execution of customer experience strategy in line with the Retail team goals</li><li>Suggesting yearly plans for new initiatives, features and journeys based on facts analysis, business goals and compliance framework&nbsp;</li><li>Proposing performance targets, KPIs, and supports daily operations to enhance customer satisfaction and experience</li><li>Assessing market and customer insights to drive actionable improvements and supporting the development of product content, mechanics and payouts</li><li>Developing and monitoring analytical reports on performance, identifying areas for improvement and proposing solutions</li><li>Collaborating with marketing teams to shape campaigns and GTM plans that elevate customer experience</li><li>Performing market visits to review how commercial actions are translated to customer experience</li><li>Suggesting CRM tactics and loyalty programs to increase customer engagement and enhance brand experience</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Marketing, Economics, Business Administration, Economics or relevant field. MSc in relevant topic is desirable</li><li>5+ years of relevant experience in a similar product marketing within Gaming, FMCG, Telecoms, Banking</li><li>Business acumen with customer centric mentality and creativity</li><li>Solid understanding of marketing and product promotion techniques&nbsp;</li><li>Very good communication and presentation skills</li><li>Strong analytical and problem-solving skills</li><li>Strong sales analysis skills (reporting, deep dives, correlations, etc.)</li><li>Results an achievement-oriented mindset</li><li>Teamwork attitude with excellent interpersonal skills</li><li>Adaptability and flexibility to dynamically changing requirements and demands</li><li>Excellent communication skills both in English and Greek languages (written and oral)</li></ul>&nbsp;&nbsp; &nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

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bid manager

SCYTALYS S.A.

hse specialist

ABB

wfm specialist

Wolt Greece

senior trainer (3669)

ElvalHalcor

customer experience senior specialist-gaming (3395)

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