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As an Order Processing Agent, you will be responsible for ensuring the smooth and accurate handling of customer orders, while coordinating effectively with customers, warehouse operations and internal teams.Your main responsibilities will include:<ul><li>Receiving customer orders</li><li>Entering orders and creating shipments in the ERP/system</li><li>Informing customers about the order execution date</li><li>Communicating with the Warehouse department to schedule loadings</li><li>Contacting customers to resolve any issues related to their orders</li><li>Monitoring pending and open orders</li><li>Handling complaints</li><li>Participating in department and company projects</li></ul>We are interested in you as a person: your attitude, behaviors and values. As long as you have the willingness to learn anything you need for the role that you don't already have, we'd love to speak to you. If you have experience in the following areas – this is an added advantage:What we’d love for you to have:<ul><li>University degree, preferably in Business Administration or Economics</li><li>Knowledge of SAP</li><li>Good or excellent command of the English language</li><li>Good or excellent computer skills, especially in Microsoft Office</li><li>Effective communication</li><li>Problem-solving</li><li>Teamwork</li><li>Change management</li></ul>We’ll provide:&nbsp;<ul><li>Private health insurance for extra peace of mind</li><li>Modern laptop and equipment from your first day</li><li>Parental benefits to support you and your family</li><li>Continuous training to help you learn and grow</li><li>Career development opportunities to support your long-term ambitions</li><li>A supportive work environment where your contribution matters</li><li>Work-life balance that helps you thrive professionally and personally</li></ul>

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