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Κύριες Αρμοδιότητες&nbsp;<ul><li>Εκπαίδευση ανθρωπίνου δυναμικού</li><li>Διαχείριση και παρακίνηση του προσωπικού</li><li>Εξασφάλιση της εύρυθμης λειτουργίας του καταστήματος</li><li>Διασφάλιση της υψηλής ποιότητας εξυπηρέτησης των πελατών του καταστήματος</li><li>Επίτευξη μηνιαίων στόχων</li><li>Συντονισμός της ομάδας με βάση τις λειτουργικές διαδικασίες της εταιρείας</li><li>Συνεχής έλεγχος και αξιολόγηση για την έγκαιρη αναγνώριση και επίλυση προβλημάτων</li></ul>ΠΕΛΑΤΗΣ<ul><li>Διατήρηση μιας εξαιρετικής εμπειρίας εξυπηρέτησης στο κατάστημα, εξασφαλίζοντας υψηλού επιπέδου ικανοποίηση των πελατών</li><li>Αντιμετώπιση ερωτημάτων και παραπόνων και επίλυση ζητημάτων / αιτημάτων πελατών</li><li>Καλλιεργήστε μια πελατοκεντρική νοοτροπία αναπτύσσοντας και διατηρώντας σταθερές σχέσεις με τους πελάτες</li></ul>ΟΜΑΔΑ<ul><li>Εκπαιδεύστε, καθοδηγήστε, παρακινήστε, προσφέρετε εποικοδομητικά σχόλια στην ομάδα και ενθαρρύνετε την πρόοδο εντός της εταιρείας</li><li>Βοηθάτε με τακτικές εκπαιδευτικές συναντήσεις εντός του καταστήματος, διασφαλίζοντας ότι η ομάδα είναι σε θέση να διατηρήσει τα υψηλά πρότυπα που απαιτούνται</li><li>Μέλη της ομάδας υποστήριξης (π.χ. δίνοντας το παράδειγμα ή την καθοδήγηση) για να εξασφαλίσουν μια εξαιρετική εμπειρία επισκεπτών</li><li>Προώθηση μιας επιχειρηματικής προσέγγισης και ομαδικού πνεύματος, χρησιμοποιώντας αποτελεσματική επικοινωνία, διασφαλίζοντας αποτελεσματική οργάνωση και επαγγελματική ανάπτυξη</li></ul><ul><li>Εξασφάλιση ενός ασφαλούς και υγιούς εργασιακού περιβάλλοντος χωρίς κινδύνους σύμφωνα με τους κανονισμούς</li><li>Βεβαιωθείτε ότι η ομάδα είναι πάντα ενημερωμένη σχετικά με το προϊόν, τις πολιτικές και τις διαδικασίες</li><li>Προσέλκυση και πρόσληψη των καλύτερων ταλέντων που διατίθενται στην αγορά μέσω δικτύωσης και ανίχνευσης</li></ul>ΛΕΙΤΟΥΡΓΙΑ<ul><li>Διαχείριση των καθημερινών λειτουργικών δραστηριοτήτων του καταστήματος και διασφάλιση της συμμόρφωσης με τις πολιτικές και τις διαδικασίες</li><li>Παρακολούθηση και έλεγχος των επιπέδων παραγωγικότητας των καταστημάτων</li><li>Ανάλυση αναφορών για τη λήψη βασικών αποφάσεων σχετικά με τις πωλήσεις</li><li>Εφαρμογή στρατηγικών σχεδιασμού προσωπικού και πόρων για τη βελτιστοποίηση των χρονοδιαγραμμάτων προσωπικού</li></ul>Πάνω από όλα όμως, ξέρεις να&nbsp;δουλεύεις με ομάδες και σκίζεις στην επικοινωνία.&nbsp;Έχεις ξεκάθαρη&nbsp;επιχειρηματική σκέψη&nbsp;και καταλαβαίνεις ποιοι μπορεί να είναι οι επόμενοι στόχοι μας και πως θα τους κατακτήσουμε. Μπορείς να παίρνεις γρήγορες&nbsp;αποφάσεις&nbsp;και να λύνεις&nbsp;προκλήσεις.&nbsp;Η εταιρεία προσφέρει:<ul><li>Αρχικός μηνιαίος μικτός&nbsp;μισθός στα 1.350€.&nbsp;Το πλάνο μας όμως είναι σχεδιασμένο έως και 4 χρόνια μετά, που θα φτάσεις&nbsp;στα 1.700€ μικτά.</li><li>Σταθερό εργασιακό περιβάλλον – Συμβάσεις αορίστου χρόνου</li><li>Γενναιόδωρη έκπτωση εργαζομένων σε όλες τις μάρκες μας</li><li>Ευκαιρίες επαγγελματικής εξέλιξης</li></ul>

Διευθυντής καταστήματος

The Executive Director of Advancement – Greece is responsible for developing and executing a comprehensive fundraising strategy in support of ACG’s institutional priorities, including scholarships, academic excellence, capital projects, and strategic growth. The role focuses on major gifts, corporate partnerships, foundation support, and engagement with alumni, parents, and friends, while strengthening ACG’s philanthropic presence in Greece and beyond.Strategy &amp; Planning<ul><li>Develop and implement a multi-year strategic fundraising plan across Greece and assigned international markets</li><li>Contribute to the development and alignment of institutional advancement strategy and fundraising priorities in collaboration with senior leadership</li><li>Monitor fundraising performance and prospect activity, maintaining accurate records and reports to support strategy, forecasting, and institutional planning</li></ul>Fundraising &amp; Donor Engagement<ul><li>Develop and execute initiatives to increase engagement and giving among alumni, parents, and friends in Greece and internationally</li><li>Identify, cultivate, solicit, and steward major gift prospects, foundations, and corporate partners in alignment with ACG’s strategic priorities</li><li>Manage and strengthen relationships with corporate partners and key external stakeholders to sustain and expand their engagement with ACG</li><li>Partner with the Vice President of Advancement on major gift, foundation, and grant opportunities involving high-potential prospects and institutional partners</li><li>Enhance ACG’s visibility within the Greek philanthropic, corporate, and civic community</li><li>Develop and implement tailored cultivation, solicitation, and stewardship strategies for donors and prospects</li></ul>Institutional Collaboration<ul><li>Build and maintain strong relationships with faculty, administrators, and staff to identify opportunities, support donor engagement, and foster a culture of philanthropy</li><li>Coordinate advancement activities across departments and divisions to ensure alignment with institutional priorities and effective progression of fundraising opportunities</li><li>Work closely with the Executive Director of Advancement – North America/Diaspora to ensure alignment across regions in strategy, engagement, and stewardship</li></ul>Required Qualifications &amp; Experience<ul><li>University degree</li><li>Minimum 5 years of experience in fundraising (preferably in higher education or nonprofit sector)</li><li>Experience leading fundraising campaigns preferred</li><li>Experience working within the Greek philanthropic landscape is essential</li><li>Fluency in English and Greek</li></ul>Required Knowledge<ul><li>Knowledge of fundraising strategy, donor engagement, and relationship management</li><li>Knowledge of major gifts, foundation support, and corporate partnerships</li><li>Knowledge of prospect research, portfolio management, and data management practices</li></ul>Required Skills<ul><li>Strong donor cultivation, solicitation, and stewardship skills</li><li>Excellent written and oral communication skills</li><li>Strong organizational and planning abilities</li><li>Strategic thinking and long-term planning capability</li><li>Strong negotiation and senior-level relationship management skills</li><li>Ability to work collaboratively across a complex institution</li><li>Data-informed decision-making</li><li>Strong stakeholder management and internal collaboration skills</li></ul>

Executive Director of Advancement – Greece

The Executive Director of Advancement – North America/Diaspora is responsible for developing and executing a comprehensive fundraising strategy in support of ACG’s institutional priorities, including scholarships, academic excellence, capital projects, and strategic growth. The role focuses on major gifts, corporate partnerships, foundation support, and engagement with Greek diaspora communities, with a primary emphasis on building relationships and cultivating philanthropic support across international networks.Strategy &amp; Planning<ul><li>Develop and implement a multi-year strategic fundraising plan across North America and assigned diaspora markets</li><li>Track fundraising performance and prospect activity, maintaining accurate records and reports to support strategy, forecasting, and institutional planning</li></ul>Fundraising &amp; Donor Engagement<ul><li>Develop and execute initiatives to increase engagement and giving among alumni, parents, friends, and Greek diaspora communities</li><li>Identify, cultivate, solicit, and steward major gift prospects, foundations, and corporate partners in alignment with ACG’s institutional priorities</li><li>Build and strengthen relationships within Greek diaspora communities to expand ACG’s visibility, deepen institutional affinity, and develop future philanthropic support</li><li>Manage and strengthen relationships with corporate partners and other key external stakeholders to sustain and expand their involvement with ACG</li><li>Partner with the Vice President of Advancement on major gift, foundation, and grant opportunities involving high-potential prospects and institutional partners</li><li>Develop tailored cultivation, solicitation, and stewardship strategies for donors and prospects</li><li>Strengthen ACG’s visibility within North American philanthropic, corporate, alumni, and Greek diaspora networks.</li></ul>Institutional Collaboration<ul><li>Build and maintain strong relationships with faculty, administrators, and staff to identify opportunities, support donor engagement, and foster a culture of philanthropy</li><li>Coordinate advancement activities across departments and divisions to ensure alignment with institutional priorities and effective progression of fundraising opportunities</li><li>Coordinate closely with the Executive Director of Advancement – Greece to ensure alignment across regions in strategy, engagement, and stewardship</li></ul>Required Qualifications &amp; Experience<ul><li>University degree</li><li>Minimum 5 years of experience in fundraising (preferably in higher education or nonprofit sector)</li><li>Experience leading fundraising campaigns preferred</li><li>Experience working within the Greek philanthropic landscape is essential</li><li>Experience engaging diaspora or international networks strongly preferred</li><li>Fluency in English (Greek preferred)</li></ul>Required Knowledge<ul><li>Knowledge of fundraising strategy, donor engagement, and relationship management</li><li>Knowledge of major gifts, foundation support, and corporate partnerships</li><li>Knowledge of prospect research, portfolio management, and data management practices</li></ul>Required Skills<ul><li>Strong donor cultivation, solicitation, and stewardship skills</li><li>Excellent written and oral communication skills</li><li>Strong organizational and planning abilities</li><li>Strategic thinking and long-term planning capability</li><li>Strong negotiation and senior-level relationship management skills</li><li>Ability to build and manage relationships across international and diaspora networks</li><li>Data-informed decision-making</li><li>Strong stakeholder management and internal collaboration skills</li></ul>

Executive Director of Advancement – North America/Diaspora

The Department of Communication, Frances Rich School Arts, Humanities and Social Sciences at Deree-The American College of Greece is seeking a full-time faculty member at the rank of Assistant Professor. The successful candidate must have a solid academic background and practical knowledge in advertising communication, especially in one or more of the following areas: digital marketing, strategic planning, and/or brand management. Responsibilities for the position include teaching undergraduate and graduate courses, conducting research in one or more of the above areas, contributing to curriculum development, and providing service to the Department/School and the College.Qualifications:<ul><li>PhD in advertsing communication or a related field.</li><li>Track record of publications and/or grant funding</li><li>Eligibility for Ministry of Education registration number.</li></ul>Required field knowledge &amp; experience:<ul><li>Proficient knowledge in the broader field of advertising communication and of at least one of areas identified in this call : digital marketing, strategic planning, and/or brand management.</li><li>Very good knowledge of the advertising industry and related professional practices.</li><li>Clearly defined research interests and expertise in digital marketing, strategic planning, and/or brand management.</li><li>Teaching experience at undergraduate and/or graduate levels, preferably at a US or UK higher education institution.</li></ul>Desired field knowledge and experience:<ul><li>Experience in the advertising industry.</li><li>Knowledge of more than one area of study in advertising communication identified in this call.</li><li>Administrative experience as area/programme coordinator or director of studies.</li><li>Experience in course and curriculum design and development.</li><li>Experience in accreditation or validation of academic programmes.</li></ul>General Skills:<ul><li>Dependability.</li><li>A commitment to student-centered learning.</li><li>Excellent interpersonal skills and outstanding command of spoken and written English</li><li>Ability to work independently and as a part of a team.</li></ul>

Assistant professor in Advertising Communication

The Department of Information Technology, Cybersecurity, and Computer Science at Deree – The American College of Greece is seeking a motivated and technically proficient Lab Assistant. This position is ideal for individuals eager to contribute to the effective operation of our lab environments, with a focus on IT product configuration, server management (Linux &amp; Microsoft), and network equipment support.Job Responsibilities:<ul><li>Provide hands-on assistance in configuring and maintaining lab environments, focusing on Microsoft technologies such as Windows Server, Office 365, and Azure services.</li><li>Assist in the installation, configuration, and maintenance of servers, ensuring optimal functionality and security.</li><li>Support the configuration and management of network equipment (routers, switches, firewalls) to ensure efficient and secure lab operations.</li><li>Oversee system performance, addressing any technical issues to minimize downtime for students and faculty during lab sessions.</li><li>Set up and maintain hardware in the labs, including desktops, laptops, printers, and other devices.</li><li>Manage the installation and licensing of academic software packages, development tools, and security suites.</li><li>Ensure all lab systems and networks align with university IT security policies and industry best practices.</li><li>Perform any other duty as assigned by the supervisor.</li></ul>Required Qualifications:<ul><li>A degree or diploma in Information Technology, Computer Science, or a related field is preferred. Current students or recent graduates with strong technical skills are encouraged to apply.</li><li>Hands-on experience with Microsoft technologies (Windows Server, Office 365, Azure, Active Directory), Linux server configuration, and Virtualization Environments.</li><li>Basic experience in server setup, configuration, and management.</li></ul>General Skills:<ul><li>Competency in network configuration and troubleshooting, including experience with routers, switches, and firewalls.</li><li>Ability to communicate complex technical concepts clearly to both technical and non-technical audiences.</li><li>Strong troubleshooting abilities with a focus on resolving technical issues efficiently.</li></ul>This position provides valuable opportunities for professional development, including the potential to earn industry-recognized certifications in Microsoft technologies, networking, and cybersecurity. The American College of Greece is committed to supporting the lab assistant’s growth, offering the necessary resources and guidance to help achieve these credentials.

Full-time Laboratory Assistant

The School of Business and Economics at Deree – The American College of Greece seeks a part-time computer lab instructor to teach at the undergraduate Management Information Systems program.Required Qualifications:<ul><li>Master’s degree in the area of teaching responsibility (lab components of the program).</li><li>Effective communication and presentation skills.</li><li>Teaching experience in an English-speaking institution is preferred.</li><li>Teaching and practical experience in information technologies required in the curriculum.</li></ul>General Skills:<ul><li>A commitment to student-centered learning.</li><li>Strong interpersonal and communication skills.</li><li>Ability to work independently and as a part of a team.</li></ul>Anticipated Start Date:&nbsp;September 2023.Application Procedure:&nbsp;Applicants should complete the online application and include the following materials:<ul><li>A cover letter describing previous related teaching and professional experience.</li><li>A current CV.</li><li>Contact details (name, e-mail address, telephone number of at least three persons who have known you in a professional or research context).</li></ul>

Part-Time Computer Lab Instructor

The American College of Greece is seeking a detail-oriented and service-driven Specialist to support the Financial Assistance &amp; Planning Office. The successful candidate will assist students and families throughout the financial assistance process, ensure accurate processing of aid applications, and contribute to the effective delivery of financial aid services across ACG divisions.Key Responsibilities:<ul><li>Process need-based financial assistance requests for ACG units (ALBA, DEREE, and PIERCE) in accordance with institutional policies and committee decisions.</li><li>Manage office correspondence and mass email communications, responding to inquiries and updating student financial records.</li><li>Administer Work Study Program applications and documentation, coordinating with campus offices.</li><li>Advise students and parents on financial assistance options, scholarship maintenance, and related processes.</li><li>Support scholarship award processes and assist with special projects and departmental initiatives.</li><li>Ensure smooth day-to-day office operations and support interdepartmental requests.</li><li>Perform any other duty as assigned by the supervisor.</li></ul>Required Qualifications:<ul><li>Bachelor’s degree in Business Administration, Management Information Systems, Accounting &amp; Finance, or a related field.</li><li>3–5 years of relevant professional experience.</li><li>Excellent command of Greek and English (written and spoken).</li><li>Advanced knowledge of MS Excel and strong overall MS Office skills.</li><li>Strong communication, organizational, and multitasking abilities.</li></ul>Preferred Qualifications:<ul><li>Experience working in an academic institution.</li><li>Experience in financial assistance or student financial services.</li><li>Familiarity with ERP systems (preferably Navision) and student information systems (preferably Jenzabar).</li></ul>Required Skills:<ul><li>Strong interpersonal and customer-service orientation.</li><li>Attention to detail and commitment to accuracy.</li><li>Ability to prioritize and work effectively under pressure.</li><li>Team-oriented approach and ability to collaborate across departments.</li><li>Integrity, accountability, and respect for a diverse academic community.</li></ul>Other Requirements:<ul><li>Availability to work occasional weekends during peak periods.</li><li>Flexibility to adjust working hours during high-demand periods (late August–early September).</li></ul>

Specialist – Financial Assistance & Planning office (Maternity Cover)

The American College of Greece is seeking a motivated Specialist to join our Undergraduate Enrollment team. The successful candidate will be responsible for international student recruitment, admissions processing, and student support. The role involves significant international travel to represent ACG at fairs and events, as well as the cultivation of relationships with prospective students from initial inquiry to enrollment and relocation to Greece.Job Responsibilities<ul><li>Plan and participate in recruitment initiatives (participation at fairs, visits to high schools, conferences, webinars etc.)</li><li>Foster relationships with external partners (i.e. educational agents, high school counsellors) ensuring that they are up to date with developments and able to recruit desired students</li><li>Propose modifications of future recruitment plans in assigned territory</li><li>Guide candidates through admissions process steps and deciding on the eligibility of their admission</li><li>Maintain ongoing communication with prospective students to promote engagement and retention throughout the admissions cycle.</li><li>Coordinate on-campus visits, information sessions (face to face or online), and residence tours</li><li>Handle CRM admissions system ensuring that all necessary student application information is up to date</li><li>Follow up on new students’ academic and student life, while in their first year of studies</li><li>Organize and participate on campus events related to recruitment or retention of first year students</li><li>Support the refugee scholarship program counselor with the admission of scholars and taking care of the logistic part of the program (books, meals etc.), securing the smooth operation of the program</li><li>Perform any other duty as assigned by the supervisor</li></ul>Required Qualifications:<ul><li>Bachelor’s Degree</li><li>2-3 years of professional experience in counselling/advising, sales or customer care positions</li><li>Familiarity with international secondary and post-secondary education systems will be considered an asset</li><li>Experience with CRM systems (e.g., Salesforce, HubSpot)</li><li>Excellent oral and written communication skills in English and Greek</li><li>P.C. literate (Word, Excel, Power Point etc.)</li></ul>Required Skills:<ul><li>Strong customer service orientation</li><li>Effective interpersonal and presentation skills</li><li>High level of discretion and ability to handle confidential information</li><li>Attention to detail with strong problem-solving abilities</li><li>Ability to work effectively both independently and as part of a team</li><li>Strong organizational skills with the ability to manage multiple tasks simultaneously</li><li>Excellent time management skills with the ability to prioritize effectively</li><li>Adaptability and ability to work in culturally diverse environments</li></ul>Other requirements:<ul><li>Ability to travel frequently and to work flexible hours (considering potential time zone differences), including evenings and weekends, as required to support departmental needs.</li></ul>

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διευθυντής καταστήματος

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executive director of advancement – greece

The American College of Greece

executive director of advancement – north america/diaspora

The American College of Greece

assistant professor in advertising communication

The American College of Greece

full-time laboratory assistant

The American College of Greece

part-time computer lab instructor

The American College of Greece

specialist – financial assistance & planning office (maternity cover)

The American College of Greece

specialist – international enrollment (maternity cover)

The American College of Greece

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