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In this role you will execute service work with low to medium complexity in accordance with ABB standard processes, quality standards and safety guidelines. You will be in close cooperation with customers and other ABB teams, acting as the technical point of contact while delivering quality and satisfying customer service.Reporting to the Service Manager, you will be responsible for providing routine maintenance and on-site or remote technical support.&nbsp;The position involves travelling within Greece &amp; occasionally international travel, as you will have the opportunity to provide hands-on assistance at customer sites.You will mainly be accountable for:<ul><li>Performing service tasks such as installation and commissioning of equipment, identifying technical problems, making analysis through remote or on-site activity in different service categories (installation and commissioning, routine maintenance, extensions, replacements etc.)</li><li>Consulting with and advising customers on the best service solutions in accordance with standard processes, procedures and safety guidelines</li><li>Creating and maintaining strong relationships with customers, appreciating their needs and providing specialist assistance and solutions</li><li>Coordinating and executing specialist projects through planning, meeting milestones and regular reviews</li><li>Troubleshooting simple equipment failure and making recommendations to avoid repeating the problem in the future</li><li>Identifying opportunities to develop new service applications, equipment and methods &nbsp;</li></ul>Qualifications for the role:<ul><li>Electrical Engineering educational background (with License to practice)</li><li>Ideally, 2-5 years of experience in relative industry</li><li>Hands-on experience in servicing, maintanence, commissioning and repairing of frequency drives, UPS, solar inverters will be an asset</li><li>Sound knowledge of MS Office &amp; Outlook. Knowledge of SAP &amp; Salesforce, will be a plus</li><li>Driver’s license. Ability to travel to domestic and international sites</li><li>Very good knowledge of Greek &amp; English language&nbsp;</li><li>A collaborative, solution-focused approach and strong communication skills</li></ul>

Field Service Engineer (Motion)

To support the execution of the procurement process for departmental materials, spare parts, and services, ensuring the optimal combination of cost, delivery timelines, and alignment with Senior Buyers’ directives, while maintaining material and service quality standards in compliance with Company regulations and prevailing market conditions.&nbsp;Responsibilities<ul><li>Manages relationships with suppliers and consults senior buyers when necessary to make optimal decisions.</li><li>Informs suppliers about the technical and financial specifications of materials/services (payment terms, warranty, delivery time and method) to ensure high quality of purchased goods and services.</li><li>Handles purchase requests, reviews existing contracts and supplier purchase history, creates and sends Requests for Quotation (RFQs) to suppliers.</li><li>Receives and evaluate supplier quotations in order to select the most cost-effective and technically compliant offers</li><li>Manages the full purchase order cycle in SAP</li><li>Manages complaints and issues arising from collaborations with suppliers.</li><li>Coordinates loading schedules by entering requests into the Group’s logistics system and manages communication with suppliers to confirm and streamline loading procedures.</li></ul>&nbsp;QualificationsMandatory<ul><li>BSc preferably in Economics, Supply Chain Management, Accounting &amp; Finance, Business Administration or Engineering</li><li>Minimum 2–3 years of experience in a procurement or purchasing department</li><li>Excellent knowledge of MS Office and ERP systems (e.g., SAP MM)</li><li>Excellent command of the English language (both spoken and written)</li></ul>&nbsp;Skills<ul><li>Strong negotiation skills and contract management capabilities</li><li>Analytical thinking and problem-solving ability</li><li>Understanding of basic principles of risk management and compliance</li><li>Results-oriented mindset and project management skills</li></ul>&nbsp;Benefits•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Competitive compensation and benefits package•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ongoing professional training and development opportunities

PURCHASING ASSISTANT BUYER (3660)

A brand-new&nbsp;NIKE&nbsp;store is opening in the heart of Athens — and this is your chance to be part of it from day one.&nbsp;We’re building our opening team and need a passionate&nbsp;Coach&nbsp;of&nbsp;Back of House&nbsp;to lead from the ground up. If you thrive on organization, teamwork, and the energy of a fresh start, this is the role for you. Key&nbsp;Accountabilities:<ul><li>Manage all daily activities for a specific area of the store (Back of House), including receiving, packaging, organizing products in a timely and tidy manner etc</li><li>Manage the deliveries of the stockroom</li><li>Be responsible for the stock management</li><li>Assist the Store Manager in matters of goods’ management</li></ul>&nbsp;Qualifications and Competencies required:<ul><li>&nbsp;A&nbsp;Bachelor's Degree and 3 years’ retail experience or 4 years’ retail experience in absence of a degree</li><li>&nbsp;A minimum of 1 year’s management experience</li><li>&nbsp;Proven experience in retail management, including experience in coaching and mentoring people</li><li>&nbsp;Possess excellent time management and organizational skill</li><li>&nbsp;A good team player</li><li>&nbsp;Fluent in English</li><li>&nbsp;Ability to use retail business systems and Microsoft Office</li><li>&nbsp;Ability to work weekends, evenings and holidays according to operational needs</li></ul>&nbsp;The Company Offers:<ul><li>&nbsp;&nbsp;Competitive remuneration package</li><li>&nbsp;&nbsp;Private health insurance</li><li>&nbsp;&nbsp;Fast paced, dynamic and challenging working environment</li><li>&nbsp;&nbsp;Continuous learning opportunities</li><li>&nbsp;&nbsp;Excellent career opportunities in a global organization</li></ul>&nbsp;If you are passionate about sports, customer service, and driving results, we want to hear from you! Please submit your resume and cover letter outlining your relevant experience and why you are the ideal candidate for the position in our Nike Store.&nbsp;

COACH BACK OF HOUSE - NEW NIKE OPENING (ATHENS) (4087)

We’re looking for an experienced, execution-driven Operations Excellence Director to own the end-to-end excellence agenda for Service Operations. You will set the multi-year roadmap and lead cross-functional execution across cost &amp; policy governance (refunds/compensation), fraud strategy, process and automation, experience analytics, data infrastructure &amp; insights, and workforce/BPO partnership strategy—improving customer/vendor/rider experience while protecting unit economics and reducing operational risk.What you’ll be doing Business Processes &amp; Automations<ul><li>Own Service Ops process excellence: end-to-end SOPs, escalation frameworks, quality loops, and process documentation standards.</li><li>Manage the tools, systems, and integrations used by Service Ops, ensuring they are effective, scalable, and reliable.</li><li>Own Help Center flows and self-serve process optimization in partnership with Product/UX/Content.</li><li>Lead automation initiatives (workflow, routing, templates/macros, AI/assist tooling where relevant) with clear ROI.</li></ul>Experience Analytics<ul><li>Lead analysis of user, vendor, and rider experience, identifying pain points and translating insights into prioritized initiatives.</li><li>Drive cross-functional programs (Ops, Product, Commercial, CX, Logistics) to improve experience and reduce contacts.</li><li>Build a clear voice-of-customer / voice-of-operations mechanism (themes, root causes, decision logs).</li></ul>Fraud Management<ul><li>Own and continuously optimize compensation and refund policies, including governance, thresholds, approvals, and auditability.</li><li>Manage the Service Ops P&amp;L levers linked to refunds/compensation (e.g., incidence reduction, partner chargebacks/recoveries, adherence gaps).</li><li>Define and execute the fraud strategy: detect, prevent, investigate, and close policy/tool gaps that enable abuse.</li><li>Partner closely with Legal, Risk, Finance, Product, and Ops to ensure policies are fair, compliant, and economically sound.</li></ul>Service Operations Data &amp; Analytics<ul><li>Own the Service Ops data infrastructure and reporting layer: dashboards, pipelines, metric definitions, and business logic governance.</li><li>Ensure data is trusted and usable (single source of truth, consistent KPIs, strong QA and documentation).</li><li>Provide insights and decision support for Service Ops leadership, including forecasting inputs, efficiency deep-dives, and performance narratives.</li></ul>Workforce &amp; BPO Partnerships Strategy<ul><li>Own the in-house vs BPO split strategy and the operating model behind it.</li><li>Lead BPO vendor performance management, contract renewals, pricing negotiations, onboarding of new vendors (incl. procurement process), and regular BPO business reviews.</li><li>Ensure BPOs operate as a seamless extension of in-house teams (SOPs, quality standards, coaching, governance, escalation, knowledge management).</li></ul>Leadership &amp; people management<ul><li>Lead multiple teams through managers, building a high-performing culture with strong accountability.</li><li>Set clear priorities, operating rhythms (QBRs/MBRs), and performance standards across all sub-pillars.</li><li>Develop talent: succession planning, capability building (analytics, process excellence, vendor management, fraud/risk), and strong stakeholder presence.</li></ul> What you need to be successful <ul><li>10+ years in Operations Excellence / Service Operations / Process Excellence / Strategy &amp; Ops (high-volume environments preferred).</li><li>Proven ownership of cost levers: refunds/compensation governance, leakage reduction, productivity, savings delivery.</li><li>Strong process excellence toolkit: SOP governance, process redesign, continuous improvement methods.</li><li>Tooling &amp; automation: systems ownership, integrations, Help Center/self-serve optimization.</li><li>Data &amp; analytics fluency: KPI design, dashboard requirements, metric governance, data quality.</li><li>BPO/vendor management: pricing/commercials, SLAs, QBRs, onboarding, negotiations.</li><li>Strong Microsoft Office skills (Excel, PowerPoint, Outlook).</li><li>Exceptional communication (written, verbal, presentations).</li><li>Strategic prioritization and structured problem-solving; strong judgment and ownership.</li><li>Senior stakeholder influence and cross-functional leadership.</li><li>People leadership: coaching, accountability, talent development.</li><li>Comfort with ambiguity and fast-paced, scaling environments; collaborative and hands-on.</li></ul>Nice to have<ul><li>Project Management certification, such as Prince PMI 2.</li><li>Fraud/risk program exposure in a digital marketplace environment.</li><li>Experience with Help Center / self-serve strategy and contact-deflection programs.</li><li>Familiarity with modern CX tooling ecosystems (CRM/ticketing, QA, knowledge base, workforce tools, BI stack).</li></ul>

Operations Excellence Director

WINGS ICT Solutions is looking for an engineer with experience in development activities, R&amp;D projects and team-oriented projects.Note:&nbsp;The offered position includes a contract for&nbsp;working abroad, apart from the collaboration with WINGS in Athens.RequirementsDesired experience and skills:<ul><li>Experience in Data Science/ML using at least one of Python, Java</li><li>Experience with wireless networks &amp; respective technologies.</li></ul>Educational Requirements:<ul><li>(Technical) University degree in Information and Communications Technologies, Computer Science or Electrical &amp; Computer Engineering (or similar)</li><li>MSc in Artificial Intelligence, Data Science, Statistics or other related fields will be considered as a plus.</li></ul>Other qualifications:<ul><li>Excellent written and verbal communication skills</li><li>Excellent command of English</li><li>Availability and willingness to work abroad</li><li>Initiative, strong sense of accountability and ownership of actions</li><li>Willingness to learn and curiosity</li><li>Problem solving attitude</li><li>Ability to perform within a team</li><li>Flexibility, enthusiasm, positive attitude</li></ul>Benefits <ul><li>Participation in state-of-the-art projects and tech challenges</li><li>Personal and professional development, amongst industry experts and talented people</li><li>Continuous learning, having access to broad resources</li><li>Commitment to Equal Employment Opportunity</li><li>Friendly environment and fun team members, with fresh ideas</li></ul>Commitment to Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, or other characteristics. We respect your personal data. All personal information in your application and CV will remain strictly confidential.ContactCandidates should send their CVs to: hr[at]wings-ict-solutions.eu, using the subject: [Research_Eng_Abroad]

Research Engineer (partial work abroad)

Due to continuous growth and expansion, ISOMAT offers a great opportunity for career development and is seeking to recruit a SAP FICO Business Analyst for our offices in Agios Athanasios, Thessaloniki or&nbsp;Aspropyrgos, Attiki, a core delivery role driving business change and managing IT systems programs in the financial services process area covering SAP FI and CO.As a SAP FICO Business Analyst you will drive business change and act as the link between IT and business units on the development, enhancement, implementation and support of new and existing applications and solutions.&nbsp;SAP FICO Business Analyst&nbsp;(Based in Agios Athanasios, Thessaloniki&nbsp;or Aspropyrgos, Attiki)&nbsp;Key responsibilities:<ul><li>Configure SAP FI and CO modules based on business requirements.</li><li>Cooperate with Business Analysts from other SAP modules such.</li><li>Contribute to developing custom reports in SAP, SAP Analytics Cloud and other BI tools.</li><li>Assist in testing process to discover errors and issues in business processes or documentation.</li><li>Provide application support and end users training for all subsidiaries.</li></ul>&nbsp;Requirements:<ul><li>Bachelor’s degree in Finance, Accounting, Economics or related fields.</li><li>Experience in a consulting or a manufacturing company with SAP system</li><li>Knowledge of SQL and BI tools would be an asset.</li><li>Excellent command of the Greek and English language (both oral and written).</li><li>Strong understanding of systems and processes.</li><li>Strong communication skills (within group services and with the user community).</li></ul>&nbsp;Benefits:<ul><li>Exposure to challenging business issues and practices.</li><li>Great opportunity to leverage and develop your business knowledge and skills.</li><li>Exposure to new technologies (S/4 HANA) and possibility for knowledge enhancement.</li><li>Competitive salary.</li><li>Excellent working environment.</li><li>Excellent career opportunities.</li><li>Additional private health insurance.</li><li>Company bus transportation.</li></ul>

SAP FICO Business Analyst (869) Aspropyrgos

SAP FICO Business Analyst (869)

SCYTALYS is currently looking for a skilled&nbsp;Senior Platform Engineer,&nbsp;who&nbsp;drives backend development for the cyber range platform, focusing on orchestration, automation, and integration with OpenStack.Principal Accountabilities / Responsibilities<ul><li>Develop and maintain backend services using Go.</li><li>Implement orchestration logic for provisioning, managing, and destroying OpenStack lab environments.</li><li>Build REST APIs for frontend integration.</li><li>Manage VM image lifecycle (snapshotting, cloning, etc.).</li><li>Design, deploy, and maintain VPN infrastructure and remote-access solutions (WireGuard, IPsec, OpenVPN).</li><li>Automate VPN onboarding, bastion/jumpbox access, and secure tunnels.</li><li>Design and configure L2/L3 networking, VLAN routing, NAT, segmentation, and ACLs.</li><li>Ensure secure coding practices, authentication, authorization, logging, and auditing.</li><li>Collaborate with scenario/content engineers to translate requirements into backend features.</li><li>Produce technical documentation and architecture specifications.</li></ul>Knowledge, Skills, Experience<ul><li>4+ years of hands-on Go development, including concurrency.</li><li>Experience designing distributed systems, orchestrators, or controllers.</li><li>Proven experience with OpenStack and relevant APIs.</li><li>Understanding of virtualization and cloud automation.</li><li>Practical experience with REST, messaging queues, and event-driven systems.</li><li>Knowledge of VLANs, routing, NAT, firewalling, and ACLs.</li><li>Expertise in VPN technologies and remote-access design (WireGuard, IPsec, OpenVPN).</li><li>Evidence of building complex backend systems.</li><li>Ability to operate independently and make architecture-level decisions.</li></ul>Nice to Have:&nbsp;Experience with Terraform, Ansible, cyber range tooling, Kubernetes/Docker.We offer:<ul><li>Competitive remuneration package</li><li>Private Medical Insurance package</li><li>Continuous learning in new technologies</li><li>Opportunity to work in large-scale projects with talented people</li></ul>

Senior Platform Engineer (Go + OpenStack)

Your TasksAs an Inside Sales Specialist (m/f/d), you will study in-depth our Cyber Security Managed Services and become an expert so you can align your specialist sales activities accordingly. The following activities are within your area of responsibility:<ul><li>Precise analysis of customer requirements, preparation and management of offers &amp; orders as well as processing of tenders.</li><li>Active support of our account managers and development of cooperations with existing customers.</li><li>Close collaboration with our technical specialists to offer our customers the best possible service.</li><li>Upselling and cross-selling of our products and services.</li></ul>Your Profile<ul><li>Sales talent with practical experience in B2B sales.</li><li>Good prior knowledge in the IT environment with a focus on Cyber Security or Managed Services is an advantage.</li><li>Strong communication skills with a customer-oriented mindset.</li><li>Willingness to learn and self-motivation with an enthusiasm for the most modern IT topics.&nbsp;</li><li>Structured and independent way of working with great presentation skills.</li><li>Very good written and spoken English skills complete your profile.</li></ul>We Offer<ul><li>30 days of vacation (regardless of the length of service)</li><li>Private health insurance for our employees and their dependents (spouse/children)</li><li>In-depth, comprehensive training (approx. 1-3 months) in Germany at our expenses included one monthly flight back to Greece during the whole training period</li><li>Go for EAT - Ticket restaurant card</li><li>Modern hybrid way of working, characterized by flexible working arrangements</li><li>Team-oriented working environment and a broad variety of tasks in an international and diverse team, based on trust and transparency</li><li>Continuous opportunity for personal and professional development and learning</li><li>Personal company hardware</li><li>Free snacks and beverages</li></ul>&nbsp;

Inside Sales Specialist (m/f/d)

Bringing smiles is what we do at TTEC… for you and the customer. As a Director Learning and Development – Sales working on site in Krakow,&nbsp;you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.What You’ll be DoingThis role is ideal for an energetic and enthusiastic professional manager with a leadership flair and ability to drive and motivate others. This role leads the development and implementation of improvement plans for the individual(s), team(s) and site(s) under their umbrella of responsibility together with the local operational leadership teams. They do this based on data &amp; learning needs analysis aimed at ensuring the right quality of service is achieved and remains consistent for our customers worldwide.You are responsible for direct management of a team of Sales Learning and Development experts, with a strong and proven track record of driving and managing performance in the Quality and Learning field.This role is ideal for a self- motivated, energetic and enthusiastic Learning &amp; Development leader with a passion for customer service. They have a proven ability to lead a team of learning and quality experts who are able to identify learning needs or performance opportunities, work in collaboration with a management team to build towards concrete performance objectives, as well as train and coach others.ResponsibilitiesDrivesiteperformance⇒Partnerandconsultwiththesiteoperationalleadershipteamtoconductaquantitative &amp; qualitative analysis (holistically) of site / regional performance. Be accountable forcreatinganddrivingappropriate actionplanswithkey stakeholdersQuality solutions or plans to improve performance &amp; close learning or knowledge gaps ⇒Lookingholistically at the site KPI/indicators and understand the value-add/contribution T&amp;Q (root-cause,deep-dive,collaboratingwith key leadershipteamandsupport staff).DevelopLearning&amp;QualityteamMembers- Observationteammembers’performanceprovidefeedback and coach individuals to grow and develop, succession planning, developmentopportunities, coaching, feedbackDriveexecutionofQualityOperatingModel&amp;Standards - Responsibleforstrategyandcalibration indicators (Attendance and Accuracy for now while others may be added);Performance of agents’ first 90 days - Provide Recruitment feedback on New Hire fit for hire with local recruitment. Accountability towards New Hire development during New Hire cycleTraining Planning ⇒Assign resources to the training duties onsite and ensure it’s being managed properly and work with scheduling and Facilities for appropriate resource requirementsDesired Skills and Experience●Minimum 5 years call center or equivalent work experience&nbsp;●Possess excellent written and spoken English communicationskills●Excellentinterpersonalskills●Excellentorganizationalskills●Able to work independently, as well as extremely team-focused;supportsteamandpeer decisions●Meticulousattentionto detail●Able of working cooperatively with people of diversebackgroundsregardlessofpersonal differences●To be thechange ambassador, with the ability to drive changeby owning themeasuring of the adoption of change, showingflexibility and adapting to the dynamic Customer Serviceenvironment●Receptive to feedback, takes directions and is aware ofdevelopmentareas●Abilityto self-motivateandmanageowntime●Ability to own your own development and with a growthmindset●Ability to facilitate quality calibrations in a face to face andvirtualenvironment,with peergroupandglobalstakeholders●Partner with global learning team to provide input, reviewcreatedmaterials,andsupport deliveryof workshops●Abilityto adoptaconsultativeapproachwithstakeholders●Ability to conduct deep dives as part of overall root causeproblemsolving, analyzeandcreatereportonoutcomes●Ability to use the Learning Management System for basiclearning activities e.g. ability to pull and analyze reports, uploadcontent,createlearningcoursesKnowledge●Demonstrate an understanding of facilitation and questioningtechniques●Good understanding of adult learning principles and learningstyles●Good understanding of the learning models and learning cycles(ADDIE,AgileLearning,Learner Centered,etc.)●Proven experience in improving performance througha QualityManagement Tool, and / or experience working with call centrequality programs●Good understanding of the Customer Service business atBookingorsimilar environment●CustomerServiceoutcomeoriented●Available full time and flexible in both schedule and tasks basedonlocal needs●Experienceofdataanalysis●Experienceofrootcauseproblemsolvingmethodology●Experienceinchangemanagementmethodologies●Experienceofprojectmanagementmethodology●ExperienceoffacilitatingaqualitycalibrationprocessWhat You Can Expect·Supportive of your career and professional development·An inclusive culture and community minded organization where giving back is encouraged·A global team of curious lifelong learners guided by our company values·Ask us about our paid time off (PTO) and wellness and healthcare benefits·And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Learning and Development Director Sales

Newrest Hellas is seeking a high-performing and results-driven Area Manager to oversee and elevate the operational and commercial performance of its retail network. This role is ideal for a strategic leader who excels in fast-paced environments, drives team excellence, and ensures consistent delivery of Newrest’s global standards.Key Responsibilities<ul><li>Lead and manage the operational performance of multiple retail locations.</li><li>Ensure consistent compliance with Newrest standards in quality, hygiene, food safety, and customer experience.</li><li>Monitor and analyze KPIs, driving continuous improvement and commercial growth.</li><li>Develop, motivate, and support store managers and frontline teams to achieve optimal performance.</li><li>Implement initiatives that enhance efficiency, cost control, and overall productivity.</li><li>Serve as the key communication link between retail teams and headquarters.</li><li>Resolve operational issues swiftly, ensuring smooth day-to-day operations.</li><li>Maintain a unified, premium, customer-centric experience across all locations.</li></ul>ProfileRequired Qualifications<ul><li>3–5 years of proven experience in multi-site management (catering, retail, hospitality, or similar sectors).</li><li>Strong leadership presence with the ability to guide, inspire, and develop diverse teams.</li><li>Commercially minded with strong analytical and KPI-driven decision-making skills.</li><li>Excellent communication, coaching, and people-management abilities.</li><li>Solid knowledge of hygiene, food safety, and operational excellence protocols.</li><li>High proficiency in office tools and operational/reports systems.</li><li>Valid driving license&nbsp;</li></ul>What We Offer<ul><li>Competitive compensation package with performance-based progression.</li><li>Career growth opportunities within a global, rapidly expanding organization.</li><li>A dynamic, modern, and supportive work environment.</li><li>Continuous training, upskilling, and access to international operational expertise.</li><li>A culture that rewards initiative, accountability, and outstanding performance.</li></ul>

Area Manager

Reporting to the Director of IT, the IT Specialist is Responsible for the efficient operation and maintenance of all computer systems, data and voice communications activities at property.What you will do<ul><li>Assist with user and system administration, including account management and access troubleshooting.</li><li>Support various hotel applications such as Opera, Simphony, back office, sales, catering, and HR systems.</li><li>Contribute to IT infrastructure data management and the provisioning of documentation.</li><li>Provide assistance in the coordination and execution of IT projects.</li><li>Help maintain critical systems (PMS, HSIA, PBX, POS) and support user procedures.</li><li>Assist with server infrastructure management, performance monitoring, and OS upgrades.</li><li>Provide system support services, including outage diagnosis, troubleshooting, and virus protection.</li><li>Help uphold Four Seasons' core technology standards in all IT operations.</li><li>Assist in coordinating new technology acquisitions and major projects. Participate in property-level and corporate technology implementation initiatives.</li></ul>What you bring<ul><li>Experience in hospitality IT field is preferrable.</li><li>Networking Skills &amp; Knowledge (CISCO, Wireless, GPON).</li><li>Operating System knowledge.</li><li>Microsoft O365 administration skills</li><li>Security awareness.</li><li>Clear and Open Communication.</li><li>Adapt to various situations and inspire others.</li><li>Build strong, positive relationships with guests, making them feel valued and welcomed.</li><li>Fluent in English. Greek is a strong advantage</li></ul>What We Offer<ul><li>Competitive salary and comprehensive benefits package.</li><li>Complimentary employee meals, bus transportation, uniform &amp; laundry services.</li><li>Ticket Restaurant monthly allowance</li><li>Complimentary nights at Four Seasons Hotels &amp; Resorts globally.</li><li>Employee recognition programs.</li><li>Opportunities for global travel through task forces and transfers.</li><li>Access to Four Seasons global training &amp; development programs.</li><li>Accommodation and transport to the hotel will be provided.</li></ul>All Applicants must possess the legal right to work in Greece.

IT Supervisor (Seasonal) REQ10366385

Aktor Group of Companies is a leading player in the country’s infrastructure sector and delivers high-end services from an integrated portfolio of capabilities, including Construction, Real Estate, Renewables, Facility Management and Facility Participation.As one of Greece’s largest groups with 6,100 employees, our commitment is to build the infrastructure that empowers people and communities to thrive.We are looking for a highly skilled&nbsp;Engineer&nbsp;for the Northern Road Axis of Crete (BOAK) to join our team.Responsibilities:<ul><li>Preparation of Measurements</li><li>Preparation of Preliminary Estimates from Studies</li><li>Drafting of Public Works Documents</li></ul>Required Qualifications:<ul><li>Bachelor’s degree in engineering (Civil Engineer, Surveying Engineer)</li><li>3 - 5 years of experience in a similar position</li><li>Essential knowledge of Public Works management (Procedures, Contract Amendments, Accounts, Measurements, Certifications of Subcontractors/Works, Coordination)</li><li>Excellent use of AutoCAD</li><li>Good Knowledge of AceERP ecm Civil 3D will be considered an additional asset</li><li>Excellent command of the English language (spoken &amp; written)</li><li>Advanced knowledge of MS Office</li></ul>The Company offers:<ul><li>A competitive compensation package.</li><li>Private medical insurance.</li><li>Engaging and challenging tasks within large-scale projects.</li><li>Opportunities for continuous learning and professional growth.</li><li>&nbsp;A positive and collaborative working environment</li><li>Committed to providing a healthy and safe workplace for all team members</li></ul>We are working together, committed to creating a diverse and inclusive environment for all!Social Impact footprint:<ul><li>We contribute to Greece's green transition!</li><li>We support Greek suppliers!</li><li>We achieve near-total recycling. We recycled equivalent to 96.7% of Construction, Demolition, and Excavation Waste.</li><li>We operate responsibly!</li></ul>&nbsp;We value your privacy. All personal data provided in your application and CV will be kept completely confidential.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Join our community and let’s build your future together!

Technical Office Engineer

The role of the Store Supervisor is to make sure that the store operates according to the company’s standards, processes, and procedures and to work towards achieving the desired goals participating in the overall success of our retail network. The job position concerns the company’s store in Crete (Heraklion).Job Description<ul><li>Supervising the daily workflow of the store; opening, closure, daily sales targets, arrivals and returns etc.</li><li>Managing and motivating employees to work based on the company’s customer service standards</li><li>Monitoring store’s performance along with the Area Manager; Being responsible for meeting agreed KPIs</li><li>Training new staff members and being responsible for the overall success of the team</li><li>Addressing customers' requests, comments, and complaints ensuring high level customers’ satisfaction</li><li>Working closely with a number of departments such as Supply Management, IT, Accounting, Marketing, HR, etc. in order to perform several operational tasks</li><li>Implementing&nbsp; policies and procedures based on company standards</li><li>Performing other related tasks as necessary</li></ul>Qualifications<ul><li>Working experience of at least three years as a retail store supervisor</li><li>Experience in the apparel fashion industry will be considered an advancement&nbsp;</li><li>University Degree in any discipline will be consider a plus</li><li>Proficient user of MS Office. Knowledge of ERP system will be highly appreciated</li><li>Goal oriented and passionate with sales; Customer centric approach</li><li>Excellent verbal and written communication skills</li><li>Strong supervisory skills: approachability, energy, and enthusiasm to motivate and engage others</li><li>Ability to work well in a team environment and present a professional demeanor</li></ul>Additional Information<ul><li>A great opportunity to contribute to the evolution of the company towards becoming the leading Greek truly omnichannel retailer</li><li>Participation in the retail bonus program according to the store’s goals</li><li>Private Medical Plan</li><li>Monthly meal card</li><li>Career development and growth opportunities</li><li>Significant discounts on company’s products</li><li>Positive work environment in a meritocracy workplace</li></ul>

Store Supervisor - Crete

Our restaurant and bar area require an energetic, professional staff member who has an excellent track record in hospitality and who thrives in a fast-paced service environment. The focus is on professionalism and providing a superior customer experience. The ideal candidates must possess in depth knowledge about Food &amp; Beverage in addition to superior customer relations skills. Excellent communication is essential to build a rapport with guests and ability to lead a team.Applicant’s main accountabilities:<ul><li>Greet and escort guests with a professional and positive attitude.</li><li>Oversee the flow of guests within the restaurant.</li><li>Manage the reservations and shift team. Organize time effectively, forward plan and prioritize tasks to ensure workload is balanced and urgent situations are dealt with immediately.</li><li>Focus on service quality as well as economic/cost targets.</li><li>Liaise between kitchen staff and floor staff.</li><li>Maintain ambience of restaurant – lighting, music, cleanliness, hygiene.</li><li>Oversee and pro-actively deal with guest queries and complaints.</li><li>Advise guests on menus &amp; beverage choices.</li><li>Check and deal with guests Special Occasion arrangements (e.g. Birthdays, Anniversaries, Honeymoons, Weddings).</li><li>Promote special In-House events (e.g. Winemakers Dinners, Cocktails, Tasting sessions).</li></ul>Applicant’s main qualifications:<ul><li>Hospitality education will be appreciated.</li><li>Experience in a similar position in 4 or 5 star luxury hotels.</li><li>A genuine interest and understanding in food and drink – wine and cocktail knowledge is essential.</li><li>Fluency in English. A second foreign language (German/Russian/Hebrew) will be appreciated.</li></ul>Applicant’s main capabilities and values:<ul><li>Ability to think on your feet and under pressure whilst maintaining a positive outlook and attention to detail</li><li>Organizational and multitasking abilities</li><li>Professionalism / Responsibility</li><li>Critical thinking and Results orientation</li><li>Leadership skills and team spirit</li><li>A natural ability and confidence to sell/promote.</li><li>Exceptional communication and presentational skills</li></ul>

Sous Maître

Intellectica is recruiting an IT Systems Analyst on behalf of its client, a leading premium event rentals company with a strong focus on creativity, quality, and customer satisfaction. The company serves both local and international clients, offering tailored solutions that combine functionality and aesthetics. Based in Athens, Greece, and reporting to the Head of Procurement, Accounting &amp; Systems, the successful candidate will play a pivotal role in overseeing and optimizing the smooth operation of the company’s ERP system. This position offers significant exposure and growth opportunities within a collaborative and fast-paced environment.Key activities and responsibilities of this role include:<ul><li>Act as the primary administrator of the ERP system (Atlantis 2016), ensuring its daily functionality across offers, codes, inventory, customers, delivery notes, and invoicing</li><li>Maintain data accuracy and integrity through meticulous data entry and validation</li><li>Collaborate with internal and external stakeholders to identify system improvements and implement best practices</li><li>Collaborate with external IT Partner for system configurations, updates, and troubleshooting</li><li>Provide technical support to users for ERP and CRM functionalities</li><li>Monitor system performance and troubleshoot issues promptly</li><li>Generate and deliver insightful reports for management to support decision-making</li><li>Identify opportunities for process improvements and automation within ERP workflows</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>BSc in Information Technology, Computer Science, Business, or related field</li><li>1+ year of proven experience in ERP system administration or support (experience with Atlantis ERP is a strong plus)</li><li>Proficiency in MS Office Suite; familiarity with reporting tools is an advantage</li><li>Fluent in English and Greek (both written and verbal)</li></ul>Core competencies of a successful candidate:<ul><li>Excellent communication and interpersonal skills</li><li>Strong attention to detail and accuracy</li><li>Team-oriented mindset with a proactive approach</li><li>Problem-solving attitude and adaptability</li><li>High sense of responsibility and accuracy</li></ul>

IT Systems Analyst int-0440

Our restaurants require an energetic, professional staff member who has an excellent track record in hospitality and who thrives in a fast-paced service environment. The focus is on professionalism and providing a superior customer experience. The ideal candidates must possess in depth knowledge about Food &amp; Beverage in addition to superior customer relations skills. Excellent communication is essential to build a rapport with guests and ability to lead a team.Applicant’s main accountabilities:<ul><li>Greet and escort guests with a professional and positive attitude.</li><li>Oversee the flow of guests within the restaurant.</li><li>Manage the reservations and shift team.</li><li>Organize time effectively, forward plan and prioritize tasks to ensure workload is balanced and urgent situations are dealt with immediately.</li><li>Focus on service quality as well as economic/cost targets.</li><li>Liaise between kitchen staff and floor staff.</li><li>Maintain ambience of restaurant – lighting, music, cleanliness, hygiene.</li><li>Oversee and pro-actively deal with guest queries and complaints.</li><li>Advise guests on menus &amp; beverage choices.</li><li>Check and deal with guests Special Occasion arrangements (e.g. Birthdays, Anniversaries, Honeymoons, Weddings).</li><li>Promote special In-House events (e.g. Winemakers Dinners, Cocktails, Tasting sessions).</li></ul>Applicant’s main qualifications:<ul><li>Hospitality education will be appreciated.</li><li>Experience in a similar position in 4 or 5 star luxury hotels.</li><li>A genuine interest and understanding in food and drink – wine and cocktail knowledge is essential.</li><li>Fluency in English. A second foreign language (German/Russian/Hebrew) will be appreciated.</li></ul>Applicant’s main capabilities and values:<ul><li>Ability to think on your feet and under pressure whilst maintaining a positive outlook and attention to detail.</li><li>Organizational and multitasking abilities</li><li>Professionalism / Responsibility</li><li>Critical thinking and Results orientation</li><li>Leadership skills and team spirit</li><li>A natural ability and confidence to sell/promote.</li><li>Exceptional communication and presentational skills</li></ul>

Maître à la carte

As an Inside Sales Specialist – German Market (m/f/d), your main focus would be to align your specialist sales activities accordingly to support the sales team in the German market. The following activities are within your area of responsibility:<ul><li>Precise analysis of customer requirements, preparation and management of customized offers &amp; orders as well as processing of tenders.</li><li>Active support of our account managers and development of cooperations with existing customers.</li><li>Close collaboration with our technical specialists to offer our customers the best possible service.</li><li>Upselling and cross-selling of our products and services.</li></ul>Your Profile<ul><li>Sales talent with practical experience in B2B sales.</li><li>Good prior knowledge in the IT environment with a focus on Cyber Security or Managed Services is an advantage.</li><li>Strong communication skills with a customer-oriented mindset.</li><li>Willingness to learn and self-motivation with an enthusiasm for the most modern IT topics.&nbsp;</li><li>Structured and independent way of working with great presentation skills.</li><li>Very good written and spoken German and English skills complete your profile.</li></ul>We Offer<ul><li>30 days of vacation&nbsp;(regardless of the length of service)</li><li>Private health insurance for our employees and their dependents (spouse/children)</li><li>In-depth, comprehensive training (approx. 1-3 months) in Germany at our expenses included one monthly flight back to Greece during the whole training period</li><li>Go for EAT - Ticket restaurant card</li><li>Modern hybrid way of working, characterized by flexible working arrangements</li><li>Team-oriented working environment and a broad variety of tasks in an international and diverse team, based on trust and transparency</li><li>Continuous opportunity for personal and professional development and learning</li><li>Personal company hardware</li><li>Free snacks and beverages</li></ul>&nbsp;

Inside Sales Specialist - German Market (m/f/d)

The&nbsp;Trade Marketing Manager&nbsp;will play a crucial role in driving&nbsp;brand visibility, increasing&nbsp;market share, and&nbsp;maximizing sales growth.&nbsp;This position involves&nbsp;collaborating closely with sales, brand, and product teams to create and implement effective trade marketing plans&nbsp;that align with the&nbsp;company's overall business objectives. This role requires&nbsp;strategic thinking&nbsp;and involves leveraging a&nbsp;strong analytical background&nbsp;to understand&nbsp;market &amp; retail dynamics, consumer behavior, and&nbsp;sales data&nbsp;to optimize trade marketing efforts. The ideal candidate will have&nbsp;strong leadership skills&nbsp;and will possess&nbsp;expertise in sales analysis, business insights&nbsp;and&nbsp;trade marketing best practices&nbsp;to support the company's overall business objectives.&nbsp;Key Responsibilities:Market and Competitor Analysis:&nbsp;Perform ongoing&nbsp;market research&nbsp;and&nbsp;mapping, customer segmentation&nbsp;as well as&nbsp;competitor analysis&nbsp;to identify market trends,&nbsp;consumer preferences, and&nbsp;competitive positioning, providing actionable insights to the sales, product and marketing teams including&nbsp;new product/range proposals and pricing policies.Sales and Business Analysis &amp; Forecasting:&nbsp;Develop and maintain&nbsp;dashboards and reports, utilizing data analytics tools. Conduct&nbsp;in-depth sales analysis&nbsp;(turnover, sales volume per SKU / brand / category/ market/ key account etc) and&nbsp;the impact of trade marketing activities on sales performance&nbsp;to identify trends, opportunities, and areas for improvement as regards trade marketing &amp; pricing strategies, promotional activities&nbsp;to drive business growth and improve market shares &amp; penetration.Trade Planning:&nbsp;Develop and execute&nbsp;comprehensive trade marketing plans that support the company’s sales and marketing objectives, in close collaboration with sales, marketing, and product teams&nbsp;to align&nbsp;with brand and product strategies&nbsp;and&nbsp;overall business goals.Campaign Management &amp; Retail Execution:&nbsp;Lead the&nbsp;development&nbsp;and implementation of&nbsp;retail execution plans,&nbsp;including&nbsp;merchandising, promotions, events and in-store activations, to drive product visibility, engagement, and sales. Collaborate with sales and marketing teams to develop&nbsp;promotional materials, point-of-sale (POS) displays, and sales collateral&nbsp;to support product launches and seasonal campaigns.&nbsp;Sales team training&nbsp;on all relevant initiatives.Relationship Building:&nbsp;Build and maintain&nbsp;strong relationships with key retail partners, distributors, and other stakeholders&nbsp;to ensure successful execution of trade initiatives.&nbsp;Support key accounts&nbsp;with&nbsp;marketing plans&nbsp;and campaigns in collaboration with Brand teamInnovation and Best Practices:&nbsp;Stay&nbsp;current with industry trends, innovations, and best practices in shopper marketing. Introduce&nbsp;new tools, techniques, and approaches to enhance campaign effectiveness and shopper engagement.Budget Management:&nbsp;Develop and manage trade marketing budgets, ensuring&nbsp;effective allocation&nbsp;of resources to&nbsp;maximize ROI on trade marketing initiatives.Team Leadership:&nbsp;Mentor and&nbsp;guide team members,&nbsp;fostering a&nbsp;collaborative&nbsp;and&nbsp;high-performance&nbsp;culture not only within the trade marketing team, but&nbsp;also cross-functional&nbsp;between sales, marketing, product teams&nbsp;Requirements:<ul><li>Bachelor’s degree&nbsp;in business administration, Marketing or related field from&nbsp;a well reputable University&nbsp;with&nbsp;excellent academic record</li><li>MBA or master’s degree will be preferred</li><li>Minimum of&nbsp;7-10 years of experience in trade marketing,&nbsp;sales analysis, business insights, or related roles</li><li>Previous experience in the&nbsp;tools, machinery&nbsp;or&nbsp;chemicals&nbsp;industry will be preferred</li><li>Proven&nbsp;track record&nbsp;of developing and executing&nbsp;successful trade marketing plans&nbsp;and campaigns.</li><li>Experience in an&nbsp;omni-channel retail</li><li>Outstanding&nbsp;written and verbal communication skills in&nbsp;Greek &amp; English</li><li>Proficiency in&nbsp;data analysis tools and platforms&nbsp;(e.g., Nielsen, IRI, Power BI, Tableau).</li><li>Proficiency in&nbsp;ERP – CRM&nbsp;tools and&nbsp;Microsoft Office&nbsp;Suite</li><li>Internet and technology savvy&nbsp;and always up to date with the latest trends and technologies</li><li>Leadership experience&nbsp;with a demonstrated ability to manage and develop a team</li><li>Other&nbsp;EU language&nbsp;knowledge would be an advantage</li></ul>&nbsp;Qualifications:<ul><li>Strong&nbsp;understanding of retail dynamics, shopper behavior, and consumer psychology.</li><li>Excellent&nbsp;project management skills, with the ability to manage multiple projects simultaneously.</li><li>Strong&nbsp;analytical skills&nbsp;with a proven ability to&nbsp;interpret complex data&nbsp;and translate it into actionable business strategies.</li><li>Exceptional&nbsp;communication and interpersonal skills,&nbsp;with the ability to influence and build strong relationships with internal and external stakeholders.</li><li>Ability&nbsp;to thrive in a fast-paced, dynamic environment&nbsp;and adapt to changing priorities.</li><li>Passion for&nbsp;all things Digital</li><li>DIY enthusiasts will be preferred</li></ul>&nbsp;What we offer:<ul><li>Excellent&nbsp;working&nbsp;environment</li><li>Competitive&nbsp;remuneration&nbsp;package&nbsp;&amp;&nbsp;extra benefits</li><li>Commuting&nbsp;expenses</li><li>Potential for&nbsp;expansion of role and opportunity for professional development&nbsp;due to company growth</li><li>The chance to be&nbsp;part of a team&nbsp;that will contribute to our company and&nbsp;brands stand out&nbsp;in the&nbsp;European tools market</li></ul>

Trade Marketing Manager

MS Security is seeking a highly qualified and experienced Senior Guard to join our Cargo Security Department. The Senior Guard will be responsible for leading and supervising security operations onboard vessels to prevent drug trafficking, ensure cargo security, and maintain peace and order. This role requires strong leadership abilities, excellent communication skills, and a comprehensive understanding of security protocols and procedures in maritime environments.&nbsp;Responsibilities:<ul><li>Lead and supervise security teams in implementing access control measures and patrolling duties to prevent unauthorized access and ensure the security of cargo onboard vessels.</li><li>Conduct pre-deployment briefings to communicate mission objectives, security protocols, and emergency procedures to security team members.</li><li>Coordinate with vessel captains and crew to assess security risks, develop security plans, and implement appropriate countermeasures to prevent drug trafficking and illicit activities.</li><li>Monitor vessel movements and maintain situational awareness through continuous patrols and surveillance, responding promptly to any security incidents or breaches.</li><li>Conduct regular inspections of cargo areas, storage facilities, and access points to detect and deter potential security threats, including drug smuggling and contraband.</li><li>Train security team members on search and inspection techniques, use of security equipment, and compliance with international maritime security regulations.</li><li>Manage and maintain security equipment, including CCTV cameras, metal detectors, and communication devices, ensuring operational readiness at all times.</li><li>Liaise with government authorities, law enforcement agencies, and port officials to exchange information and coordinate security efforts in combating drug trafficking and criminal activities.</li><li>Prepare detailed incident reports and debriefings following security incidents or breaches, documenting lessons learned and recommending corrective actions to prevent recurrence.</li><li>Provide mentoring and guidance to junior security personnel, fostering a culture of professionalism, teamwork, and accountability within the security team.</li></ul>

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