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Join Our Team and Drive Excellence in Commercial Vehicles!&nbsp;🚛🚌🚀Star Automotive Hellas SA&nbsp;— the General Distributor of Mercedes-Benz in Greece and proud member of the international&nbsp;Emil Frey Group&nbsp;— is expanding its team! We are looking for a talented and customer-focused:Service Advisor&nbsp;– Commercial Vehicles📍&nbsp;Service Center – Koropi_________________________________________________________________________________Your Role: Keeping Our Customers Moving with ConfidenceReporting to the&nbsp;Service Center Manager - Athens, you will be the key contact between our valued customers and the technical team. Your main responsibilities will include:·&nbsp;📅&nbsp;Scheduling and managing service appointments, ensuring smooth and timely repair &amp; maintenance of customer vehicles.·&nbsp;🤝&nbsp;Consulting with professional customers&nbsp;to understand technical issues, creating repair orders, and ensuring accurate diagnostics.·&nbsp;🔧&nbsp;Overseeing the repair process&nbsp;to guarantee vehicle delivery within agreed timelines.·&nbsp;🛡️&nbsp;Managing warranty submissions and claims&nbsp;effectively.·&nbsp;🎯&nbsp;Identifying customer needs&nbsp;and offering tailored workshop services and solutions.·&nbsp;📞&nbsp;Coordinating incoming calls&nbsp;for our&nbsp;S24H&nbsp;service line.Your Qualifications:·&nbsp;Technical School Diploma required; Bachelor’s degree&nbsp;(preferably in Business Administration or Engineering is a plus!·&nbsp;3+ years of experience&nbsp;in a similar role; commercial insight into the automotive market will be an advantage.· Proficient in&nbsp;MS Office.· Fluent in&nbsp;Greek &amp; English;&nbsp;German&nbsp;knowledge is a plus.&nbsp;You’ll Thrive in Our Team if You Are:· 🌟 A dynamic personality with a positive attitude and team spirit.· 🗣️ An excellent communicator with strong customer service orientation.· 🎯 Results-driven, organized, and able to manage multiple priorities with efficiency.&nbsp;Ready to accelerate your career?&nbsp;Join Star Automotive Hellas and be part of a brand that sets the standards in automotive excellence.Apply now!&nbsp;🚛✨

Service Advisor – Commercial Vehicles

Key Activities&nbsp;<ul><li>Administers order receipt efficiently, prioritizing timely order processing and good customer interactions and relationships.</li><li>Supports the order-to-cash process with excellence in order processing.</li><li>Registers and processes orders in the ERP system received via, electronic mail, phone or&nbsp;through other contact with the customer or associate.</li><li>Ensures order processing is handled correct and in full and is transferred to the Logistic teams and transport companies (logistics).</li><li>Raises issues in delivery and/or invoices process with Cluster Customer Service Manager.</li><li>Acts as first level contact with for customers for order receipt, quotations, answers to questions and in attempting to resolve complaints.</li><li>Where appropriate contact agents and make necessary arrangements for delivery to an agent, vessels or direct to customers</li><li>Obtains adequate customer and product knowledge to find solutions for customer needs (e.g. additional and/or alternative products).</li><li>Makes proposals for improvements on work processes to Cluster Customer Service manager and OTC Development Manager.</li><li>Completes registering / filing / archiving of customer service-related documentation.</li><li>Assures cooperation between customer service and field sales force regarding administration of customers’ orders.</li><li>Closely cooperates with the Logistics function to maintain consistency in approach towards customer service in the organization.</li><li>Adheres to all applicable corporate as well as site policies/procedures with regard to personal conduct/HS&amp;E standards and acts in compliance with all regulations</li></ul>ExperienceExperience in customer service department&nbsp;/&nbsp;facing customers from 1-3 years.Education and CompetencesEducationRelated business studies will be considered a plus.Language Skills<ul><li>Proficient command of local language</li><li>Business English</li></ul>&nbsp;IT Skills<ul><li>Strong IT literacy, especially in all Microsoft office applications. Excel and outlook</li><li>SAP Knowledge</li></ul>&nbsp;Other Skills<ul><li>Good networking skills with all stakeholders across several internal and external functions</li><li>Demonstrated experience of ability to work under pressure</li><li>Attention to detail and accuracy</li><li>Strong client-facing and communication skills</li><li>Problem- solving</li><li>Proactivity</li></ul>&nbsp;At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.Requisition ID:&nbsp;46347&nbsp;Apply now&nbsp;

Customer Service Representative

Are you passionate about sports and fashion? Do you thrive in a dynamic, customer-focused environment? Percassi is seeking enthusiastic individuals to join our team as Sales Assistants at our Nike Store in Ermou.&nbsp;What You’ll Do:<ul><li>Create unforgettable moments for our customers, offering expert advice and personalized service.</li><li>Bring our products to life, showcasing the latest trends and helping customers express their individuality.</li><li>Contribute to achieving and exceeding sales targets, celebrating victories as a team.</li></ul>What We’re Looking For:<ul><li>Previous retail or customer service experience is a plus.</li><li>Ability to work in a fast-paced environment and handle multiple tasks, while collaborating seamlessly with your teammates.</li><li>Strong communication skills, engaging with customers with warmth.</li><li>Good knowledge of Greek and English.</li></ul>What We Offer:<ul><li>Training Programs:&nbsp;Embark on a journey of continuous growth with our initial training course and ongoing skill development sessions.</li><li>Flexibility in Work Hours:&nbsp;Embrace work-life harmony with our flexible hours and part or&nbsp;full time&nbsp;contract, designed to accommodate your schedule while contributing to the success of our dynamic and expanding company.</li><li>Career Advancement Opportunities:&nbsp;Seize the potential for career growth within our company.</li></ul>&nbsp;Ready to elevate your career? Apply now and join a team committed to your growth and success!

Job Ads Ελλάδα - Page 15

service advisor – commercial vehicles

Star Automotive Ελλας

customer service representative

AkzoNobel

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