Whether you're starting your career or an experienced professional, we have open vacancies at One&Only Kéa Island to match your skills and aspirations. From front office and housekeeping to culinary, spa, and KidsClub roles, we invite you to explore our wide range of available jobs.

Whether you're starting your career or an experienced professional, we have open vacancies at One&amp;Only Kéa Island to match your skills and aspirations. From front office and housekeeping to culinary, spa, and KidsClub roles, we invite you to explore our wide range of available jobs.

One&Only Resorts

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Ο τομέας της Εστίασης είναι ζωντανός και προσφέρει θέσεις εργασίας σε εστιατόρια, ξενοδοχεία, εκδηλώσεις catering και υπηρεσίες γρήγορου φαγητού. Οι ευκαιρίες καριέρας περιλαμβάνουν σεφ, προσωπικό κουζίνας, διαχείριση καταστημάτων και εξυπηρέτηση πελατών. Στην Ελλάδα, γνωστή για την πλούσια γαστρονομική παράδοση, ο τομέας αυτός εξασφαλίζει ανάπτυξη, βελτίωση κοινωνικών δεξιοτήτων και συμμετοχή σε μια δυναμική βιομηχανία φιλοξενίας.

The Catering and Food Service sector is vibrant, offering roles in restaurants, hotels, event catering, and fast food services. Career opportunities range from chefs and kitchen staff to restaurant management and customer service. In Greece, a country known for its rich culinary tradition, this sector promises growth, excellent interpersonal skills development, and the chance to be part of a dynamic hospitality industry.

Ο τομέας Τουρισμού και Ξενοδοχείων στην Ελλάδα προσφέρει πολυάριθμες ευκαιρίες απασχόλησης σε διοίκηση ξενοδοχείων, ταξιδιωτικά γραφεία, τουριστικά πρακτορεία και υπηρεσίες φιλοξενίας. Ως βασικός πυλώνας της ελληνικής οικονομίας, ο κλάδος αυτός δίνει προοπτικές ανάπτυξης σε επαγγελματίες με πάθος για την εξυπηρέτηση πελατών και την πολιτισμική ανταλλαγή. Με την αύξηση της βιώσιμης ανάπτυξης και των ψηφιακών πλατφορμών κράτησης, προσφέρει δυναμικούς ρόλους και ουσιαστική επαγγελματική εξέλιξη.

The Tourism and Hotels sector in Greece offers abundant career opportunities spanning hotel management, travel agencies, tour operations, and hospitality services. This vibrant industry is integral to the Greek economy, providing growth prospects for professionals passionate about customer service and cultural exchange. With the rise of sustainable tourism and digital booking platforms, this sector promises dynamic roles and rewarding experiences for career development.

Ο τομέας των Εταιρικών Πωλήσεων περιλαμβάνει θέσεις εργασίας που αφορούν πωλήσεις B2B, διαχείριση πελατών και ανάπτυξη επιχειρήσεων σε κλάδους όπως η τεχνολογία, η βιομηχανία και οι υπηρεσίες. Οι επαγγελματίες απολαμβάνουν δυναμικές καριέρες με ισχυρές προοπτικές αμοιβών και ανέλιξης, αναπτύσσοντας μακροχρόνιες συνεργασίες. Με την ανάπτυξη της αγοράς στην Ελλάδα, οι θέσεις σε αυτόν τον τομέα προσφέρουν προκλήσεις και σημαντική συμβολή στην επιχειρηματική εξέλιξη.

The Corporate Sales sector involves roles focused on B2B sales, account management, and business development across various industries like technology, manufacturing, and services. Professionals in this sector enjoy dynamic careers with strong earning potential, opportunities for advancement, and the chance to build lasting client relationships. With Greece's expanding business market, corporate sales positions offer rewarding challenges and essential contributions to company growth.

Ο τομέας του Εμπορίου Λιανικής περιλαμβάνει ποικίλες θέσεις εργασίας στην εξυπηρέτηση πελατών, τη διαχείριση καταστημάτων, τις πωλήσεις και την εμπορία προϊόντων σε διάφορες κατηγορίες. Το ελληνικό λιανεμπόριο εξελίσσεται με έμφαση στην ανάπτυξη του ηλεκτρονικού εμπορίου και τις πολυκαναλικές στρατηγικές, προσφέροντας ευκαιρίες καριέρας για δυναμικούς επαγγελματίες. Εργασία σε αυτόν τον τομέα σημαίνει άμεση επαφή με καταναλωτές και ανάπτυξη δεξιοτήτων πώλησης, μάρκετινγκ και διαχείρισης αποθεμάτων.

The Retail Sales sector offers diverse job roles in customer service, store management, sales, and merchandising across various product categories. Greece's retail landscape is evolving with a focus on e-commerce growth and omnichannel strategies, providing career opportunities for dynamic professionals. Working in this sector means engaging directly with consumers and developing skills in sales, marketing, and inventory management.

Ο τομέας του Ανθρώπινου Δυναμικού καλύπτει την πρόσληψη, εκπαίδευση και διαχείριση ταλέντων σε διάφορους κλάδους στην Ελλάδα. Θέσεις εργασίας όπως ειδικοί προσέλκυσης ταλέντων, διευθυντές HR και σύμβουλοι οργανωτικής ανάπτυξης προσφέρουν σημαντικές προοπτικές εξέλιξης, καθώς οι επιχειρήσεις δίνουν έμφαση στην εμπλοκή των εργαζομένων και την εταιρική κουλτούρα. Απασχόληση στον τομέα αυτό σημαίνει να συμβάλλεις στην επιτυχία των οργανισμών και σε ένα θετικό εργασιακό περιβάλλον.

The Human Resources sector plays a vital role in recruiting, training, and managing talent across various industries in Greece. Careers in HR include roles such as talent acquisition specialists, HR managers, and organizational development experts, offering strong growth prospects as companies emphasize employee engagement and workplace culture. Working in HR allows professionals to impact organizational success and foster a positive work environment.

Ο τομέας της Πληροφορικής προσφέρει ποικίλες ευκαιρίες καριέρας στην ανάπτυξη λογισμικού, διαχείριση συστημάτων, ασφάλεια δικτύων και ανάλυση δεδομένων. Η αναπτυσσόμενη ελληνική αγορά πληροφορικής δημιουργεί προοπτικές για επαγγελματίες κάθε επιπέδου, ενισχύοντας την καινοτομία και τον ψηφιακό μετασχηματισμό. Η εργασία στον χώρο της πληροφορικής σημαίνει συμβολή στην τεχνολογική εξέλιξη με ανταγωνιστικές αμοιβές και ευέλικτες μορφές απασχόλησης.

The Information Technology sector offers diverse career paths in software engineering, system administration, network security, and data analytics. Greece's expanding IT industry provides promising opportunities for professionals at all levels, fostering innovation and digital transformation. Working in IT means contributing to technological progress with competitive salaries and flexible work arrangements.

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Aoristou

FullTime

OnSite

The purpose of this position is to run daily activities, reporting and operations of the Front Desk Department (such as check-in, credit limit, check-out, etc.). With experience in a high-quality luxury boutique hotel/resort guest services, the Front Desk Agent will offer the highest level of customer service. Front Desk Agent supports all property operations, ensuring that the highest levels of hospitality and service are provided. Front Desk Agent manages the flow of questions and directs guests within the lobby, as well as support the tracking and resolution of service issues. Key Duties and Responsibilities<ul><li>Encourage and build mutual trust, respect, and cooperation among team members.</li><li>Demonstrate appropriate behaviours.</li><li>Maintain a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li><li>Provide information to supervisors, co-workers, by telephone, in written form, e-mail, or in person.</li><li>Provide services for customer satisfaction and retention.</li><li>Support handling complaints, settling disputes, and resolving grievances and conflicts and reporting to manager, or otherwise negotiating with others.</li><li>Provide immediate assistance to guests.</li><li>Interact with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.</li><li>Record guest issues in the guest response tracking system.</li><li>Always follow LQA Standards related to FD operations.</li><li>Respect and maintain Forbes Standards.</li><li>Focus on guest satisfaction and focus on continuous improvement.</li><li>Analyse information and evaluate results in order to choose the best solution and solve problems.</li><li>Support day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers daily.</li><li>Ensure compliance with all policies, standards and procedures.</li><li>Participate and contribute in the discussion of the work that affects Front Desk department, discuss the ways of service improvement.</li><li>Support implementation of the upselling program, communicating and ensuring process.</li><li>Proceed with check-ins and check-outs.</li><li>Ensure that passports data collected at the check-in and guest registration is done.</li><li>Ensure due outs are done in a timely manner.</li><li>Be fully familiar with the room types, applicable rates, discount and rates structures and rate policies.</li><li>Provide necessary reports to Finance department when needed.</li><li>Credit control procedures are strictly adhered to, that no bills exceed the stipulated limit without prior approval from the FOH Manager or Director of Rooms.</li><li>Ensure compliance with all policies, standards and procedures.</li><li>Maximum room occupancy and yield is ensured in line with the standards policy on rates.</li><li>Daily check of arrival list, making sure all rooms are assigned according to category booked and guest preferences.</li><li>Close communication is maintained with the Housekeeping department on check-outs, room moves, forecast occupancies.</li><li>All charges are correctly entered onto the guest’s folio and that this is always kept up to date.</li><li>The float, cash and credit card takings for the shift are balanced and the necessary cashier reports completed. Declares any overage or shortage on this report.</li><li>To be very meticulous in completing the daily checklist and check that it has been done during shift handover.</li><li>To assist with any other duties as required by the Director or another member of the management team.</li></ul>Education or Certification<ul><li>Minimum two years working in a luxury, or boutique hotel in Front Office department</li><li>Must be proficient in hospitality guest services and team development</li><li>Previous guest service and reservations experience preferred.</li><li>Excellent written and oral communication skills required, must be fluent in verbal and written English</li><li>Excellent computer and typing skills are required. Microsoft Office proficiency and Opera.</li><li>Excellent listening and comprehension skills required.</li></ul>

Front Office Agents, Season 2026 Opportunities | One&Only Aesthesis, Athens 17448

Team Leader, Housekeeping is responsible for maintaining the villas and surrounding areas to the highest standard, adhering to O&amp;O standards at all times, and ensuring the cleanliness / hygiene is followed at all times. Also must ensure that the arrivals villas met the arriving customer requirements and known preferences’.Key Duties and Responsibilities<ul><li>To maintain and enforce all standards and procedures for Housekeeping service.</li><li>Responsible for maintaining cleanliness to all assigned work areas.</li><li>Responsible to lead and assist assigned team.</li><li>Inspect villas daily, including departures, arrivals, occupied, VIP, ensuring that they have been cleaned to the highest level, all maintenance is reported and rectified, and standards are being adhered to.</li><li>Ensure supplies and stock levels are maintained in pantries.</li><li>Ensure the ability to maintain safe work practices.</li><li>Responsible for the overall cleanliness, replenishment, standards and maintenance of the entire villa for all arrival villas for their respective sections.</li><li>Guarantee that all the repeater arrival preferences are met when the villa is prepared.</li><li>Ensure that the task provided daily are executed to the expectation of O&amp;O Aesthesis standard</li></ul>Skills, Experience &amp; Educational Requirements<ul><li>Bachelor's degree</li><li>Minimum 2 years of experience in a similar position</li><li>Very good verbal and written command of the English language.</li><li>Excellent written and oral communication skills required.</li><li>Knowledge of safety procedures</li><li>Ability to work in a fast paced, stressful work environment</li><li>Ability to use word processing and spreadsheet software, and proprietary hotel software</li></ul>&nbsp;

Housekeeping Team Leaders, Season 2026 Opportunities | One&Only Aesthesis, Athens 18245

The Guest Experience colleague is responsible for delivering seamless, personalized, and exceptional service throughout the entire guest journey—pre-arrival, arrival, in-house, and post-stay. This role combines the responsibilities of guest communication, concierge services, call center management, reservations support, and in-person host duties. &nbsp;Guest Journey Management:&nbsp;<ul><li>Manage and support all stages of the guest journey: pre-arrival, arrival, in-house, and post-stay.&nbsp;</li><li>Send pre-arrival communication, gather guest preferences, prepare itineraries.&nbsp;</li><li>Organize warm welcomes and fond farewells.&nbsp;</li><li>Conduct in-room check-ins and collect preferences during the stay.&nbsp;</li><li>Ensure all guest expectations are met and exceeded.&nbsp;</li></ul>Call Center &amp; Communication Hub:&nbsp;<ul><li>Handle all incoming calls and emails promptly and professionally.&nbsp;</li><li>Support the operation of the guest messaging hub.&nbsp;</li><li>Manage communication between guests and departments using ALICE, Opera, OpenTable/SevenRooms, radio, phone, and email.&nbsp;</li></ul>Reservations &amp; Concierge Services:&nbsp;<ul><li>Manage dining reservations and book activities, spa, transfers, boats, helicopters, kids club, babysitting.&nbsp;</li><li>Coordinate amenities and special items with departments.&nbsp;</li><li>Provide recommendations for external services.&nbsp;</li></ul>Guest Relations &amp; Service Delivery:&nbsp;<ul><li>Provide immediate assistance with guest requests and deliver items or services directly to rooms.&nbsp;</li><li>Maintain high standards in performing host services such as welcome drink, wake-up service, in-room check-in, unpacking, aromatic bath, cigar service, etc.&nbsp;</li></ul>Operational Excellence:&nbsp;<ul><li>Maintain strong collaboration with all resort departments.&nbsp;</li><li>Use all required systems with proficiency.&nbsp;</li><li>Maintain knowledge of room categories, rates, amenities, schedules, events, VIP movements.&nbsp;</li><li>Record guest issues and ensure complaints are resolved.&nbsp;</li><li>Follow LQA &amp; Forbes service standards.&nbsp;</li></ul>&nbsp;Skills, Qualifications &amp; Requirements:&nbsp;<ul><li>Bachelor’s degree or High School Diploma.&nbsp;</li><li>Minimum 1–2 years’ experience in guest relations, concierge, contact center, or luxury service roles.&nbsp;</li><li>Strong English communication; additional languages beneficial.&nbsp;</li><li>Computer literacy: Opera, ALICE, MS Office, OpenTable/SevenRooms.&nbsp;</li><li>Ability to multitask and work under pressure.&nbsp;</li><li>Excellent grooming and customer service.&nbsp;</li></ul>

Guest Experience Agents, Season 2026 Opportunities | One&Only Aesthesis, Athens 18258

Provide, achieve, maximise and exceed Guest’s satisfaction and organizational profitability by providing a very high-end personalized Resort service while still offer a warm, relaxed, yet refined ambiance with a sense of place. Organizes all aspects of Housekeeping to the highest professional standards, perform all tasks in accordance with the standards established and in accordance with the Standard Operating Procedures as per One&amp;Only Standards.Key Duties and Responsibilities<ul><li>Inspect all housekeeping work areas for cleanliness and neatness.</li><li>Check to ensure that all villas before arrival are prepared to standard.</li><li>Inform Director of Rooms and any other related departments of all guest complaints</li></ul><ul><li>Inform Resort Manager of any problems encountered during shift.</li><li>Assist with work schedules, payroll, and ensure that all other operational concerns are handled within the management guidelines of the company.</li><li>The cleanliness of the assigned areas of the hotel, the efficient running of the housekeeping, laundry and the purchase, storage, inventory and issuance of supplies and equipment.</li><li>Ensure that Guest Villas, corridors and public areas are properly cleaned daily.&nbsp; Inspect these areas on a daily basis and submit work orders to the Director of Engineering as and when required.</li><li>Ensure that the Laundry Department runs efficiently and that the proper chemicals are used.</li><li>Prepare Housekeeping Department’s Budget.</li><li>Ensure Housekeeping P&amp;L is ready monthly for monthly meeting with the Finance Department.</li><li>Ensure that an effective and complete training program is implemented and that all employees are well trained.&nbsp;</li><li>Ensure that the Standard and Procedures manual of the Housekeeping Department is updated as and when necessary</li></ul>Skills, Experience &amp; Educational Requirements<ul><li>Bachelor's degree</li><li>Minimum 4 years of experience in a similar position</li><li>Very good verbal and written command of the English language.</li><li>Excellent written and oral communication skills required.</li><li>Strong leadership, organizational, analytical and interpersonal communication skills.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Leadership qualities, along with strong organizational and decision-making skills</li><li>Strong professional communication skills, including ability to provide outstanding customer satisfaction,</li></ul>maintain positive employee relations and effectively train team members<ul><li>Knowledge of safety procedures</li><li>Ability to work in a fast paced, stressful work environment</li><li>Ability to use word processing and spreadsheet software, and proprietary hotel software</li></ul>

Executive, Housekeeper (6563)

Responsible to produce foods within designated area and preparation of dishes in accordance with the stipulated recipes or instructions from Senior Kitchen staff as per menu requirements.Maintain a high standard of production, quality, presentation and cleanliness laid down by the Executive Chef.&nbsp;&nbsp;Key Duties and Responsibilities&nbsp;<ul><li>Ensure that all preparation, production, dishes, specialized menu items are prepared on time and to the standard required by the Executive Chef.&nbsp;</li><li>Maintain consistent flavor and presentation in conjunction with menu concept. Enhance the reputation of the outlet under the guidance of the Sous and Executive Chefs.&nbsp;</li><li>Allocate work to subordinates, observing their working methods and productivity. Assist them and coordinate with senior staff to provide subordinates with the necessary on the job training showing new or better techniques.&nbsp;</li><li>Maintain a daily kitchen shift that will ensure all areas of responsibility are covered, including a consistently clean and orderly workplace.</li><li>Ensure that all aspects of food handling, preparation, service and storage of all ingredients is to the relevant legislation. This is to include the correct labelling for cooked foods, temperature control of raw and cooked ingredients, correct storage of trolley items and handling of prepared foods prior to service periods.</li><li>Seek advice, guidance and assistance regarding any unresolved problems pertaining to food, equipment, staff and stores from senior chefs and production staff.&nbsp;</li><li>Ensure that all produce, dry goods and other ingredients issued by stores or suppliers are received to the required standard. You are to seek clarity on any food items that do not meet the minimum standards as laid down by senior chefs.</li><li>Ensure that all equipment is fully operational and effective for use in the production of food items and to report any malfunctions to the maintenance department. This includes all areas of your work area; floors, walls, air conditioning, electrical, water and operating machinery and equipment.&nbsp;</li><li>Make the guests dining experience a memorable one by participating in restaurant and food service activities as required and fulfilling guest requests to the best of your ability.</li><li>To ensure that all Food Safety standards – HACCP / DIVERSEY&nbsp;are followed to the fullest.</li><li>To assist with any other duties as required by the Executive Chef or another member of the management team.</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>A qualification in professional cookery or similar from a recognized training institute.&nbsp;</li><li>A minimum of 2 years’ experience in a high-end restaurant, hotel or cruise ship environment with exposure to various.</li><li>catering styles and services including al a carte and buffet. Must have a minimum of 2 years’ experience supervising staff at a lower level.&nbsp;</li><li>Knowledge of the highest standards and quality production, preparation and presentation within your specialized area. Knowledge of the highest standards of hygiene practices as laid down by health and safety regulations as well as international catering standards. Knowledge of training and guidance practices for subordinate staff will be required.&nbsp;</li><li>Proficiency English is would be beneficial.&nbsp;</li></ul>&nbsp;This position is for the summer season of 2025.&nbsp;Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories

Chef de Partie (6744)

Assumes responsibility of the smooth operation of the Boutique, maintaining appropriate levels of stock and supplies for the team.&nbsp;Will liaise with all guests in a polite and professional manner.&nbsp;Will prepare any financial reports if required.&nbsp;Key Duties and Responsibilities&nbsp;<ul><li>Takes responsibility to ensure that all displays are attractive and well maintained.</li><li>Provides a warm and professional manner when interacting with guests and team members.</li><li>Is responsible for all promotional activities and ensuring that targets are met.</li><li>Conducts any additional sales related activities as their role dictates.</li><li>Ensures that any guest preferences are accurately report to the Front Office Team for updating in the SAGA system for future use.</li><li>Follow the brand principles of We Create Joy in every interaction both internally and externally.</li><li>Ensure that the retail outlet is always manned.</li><li>Will maintain any cash floats and record keeping as required by the Finance team.</li><li>Will conduct and support an inventory as directed by the finance team.</li><li>Conduct and helps to compile any reports as requested by the senior management.</li><li>Will partake in any training as required either by their direct manager or One&amp;Only Resorts.</li><li>Will partake in any cross-training activities as and when requested.</li><li>To assist with any other duties as required by the line manager or another member of the management team.</li></ul>&nbsp;&nbsp;Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>High School Diploma</li><li>Minimum 1 year experience Retail agents position preferable in a hotel setting.</li><li>Excellent knowledge of English</li><li>Computer Literacy</li><li>Telephone Etiquette</li></ul>&nbsp;This position is for the summer season of 2025.SkH&nbsp;Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Agent, Retail (6705)

The Bellman assists with the delivery and collection of guests’ luggage, parcels, faxes, messages, etc. He also assists in keeping the lobby tidy and ensure all guests receive prompt, cordial and efficient attention and service throughout their stay. Bellman is responsible for the first &amp; last impression about arrival departure experiences accordingly. Bellman utilizes buggies for luggage delivery, ensuring that buggies are kept in a perfect condition. Bellman will be acting also as valet and be responsible for safely parking the guests and external visitor’s cars and ensure all cars are parked and unparked with extreme care as per the procedures.&nbsp;Key Duties and Responsibilities&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Helping to create a friendly and welcoming environment, by greeting visitors and guests.</li><li>Dealing with guest arrivals and departures as per LQA &amp; Forbes standards, complying with the resort’s policies.</li><li>Offering car door assistance and assisting in calling taxis</li><li>Assist guests in giving them directions and providing important information about the resort.</li><li>Respond to all guests needs quickly, efficiently, and courteously.</li><li>Use buggies for guest’s movements and luggage delivery when required.&nbsp;</li><li>Ensure prompt, accurate and courteous delivery and collection of any luggage, parcels, or mail.</li><li>To assist with any other related duties as required.</li></ul> Skills, Qualifications and Requirements&nbsp;<ul><li>Strong interpersonal skills and very good communication skills</li><li>Good knowledge of English</li><li>Previous customer related experience an asset</li><li>Must have a driver’s license</li><li>Ability to work well under pressure&nbsp;</li></ul>&nbsp;This position is for the summer season of 2025.&nbsp;Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Bellman/Buggy Driver (6671)

Bartender is responsible to provide professional and customer focused service to our guests, ensuring a memorable experience for guest. He/She will work closely with the Culinary and Service teams to ensure One&amp;Only service standards exceed the experience of the guest. Will work with the FB Leadership team to establish trainings and implementing plans that will help the team exceed the departmental goals.&nbsp;Key Areas of Job Responsibility&nbsp;<ul><li>Maintain complete knowledge of service requirements for assigned function</li><li>Knowing all Liquor brands, beers and non-alcoholic beverages ordered.</li><li>Characteristics/description of wines/champagnes ordered.</li><li>Designated glassware, ingredients, preparation method and garnishes required</li><li>Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended.</li><li>Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.</li><li>Ensure that standards are maintained at a superior level daily.</li><li>To be proficient in the History of the Specialty Outlets and act as an ambassador to it</li><li>Well knowledge of the Outlet’s menus and promotional activities.</li><li>To ensure the smooth preparation of the bar side-stations, mise-en-place and bar set-ups as per outlets and One&amp;Only standards.</li><li>To assist with any other duties that are required by the Food and Beverage management or another member of the Resort management team.</li></ul>&nbsp;&nbsp; &nbsp;&nbsp;Skills, Experience &amp; Qualifications&nbsp;<ul><li>At least 2 years’ experience at a similar level</li><li>Excellent knowledge of English</li><li>Excellent Communication skills&nbsp;</li><li>Workplace training from within a high standard resort environment.</li><li>An understanding of the preparation, delivery and services associated with the highest standards found in international hospitality environment.</li><li>Experience in luxury resort would be an advantage but not a requirement.</li></ul>

Bartender 6680

A&nbsp;Host is expected to have a smart and neat appearance, which reflects the high standards of One&amp;Only Kea Island. Host is there to support the Host Team Leader in his/her duty and ensure the needs.Their interpersonal abilities make them an exceptional point of contact with every guest, to ensure their stay is as seamless and memorable as possible. At the same time, their analytical minds and composed character allow them to be the primary line of defense to prevent and solve any possible complaints.&nbsp;Key Duties and Responsibilities&nbsp;<ul><li>Implement suggestive selling techniques to sell and promote services of the resort</li><li>Following grooming standards, coordination, checking and completion of the assigned duties.</li><li>Assist to&nbsp;daily Arrival and Departure experience.</li><li>Maintain intra-departmental relations and communication to achieve synergy within the department and the daily operation.&nbsp;</li><li>Ensure service is personalized and One&amp;Only moments are created to the guest.&nbsp;</li><li>Monitor Standard Operating Procedure for the Host department</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>English Level: Fluent (100%)</li><li>Proficient in MS Office, ALICE and Micros Opera.</li><li>Exceptional communication and interpersonal skills.</li><li>Qualified financial analyst with billing knowledge.</li><li>Critical thinker and a remarkable problem solver.</li><li>Expertise in product and brand knowledge.</li><li>Use of ALICE and OPERA preferably</li></ul>This position is for the summer season of 2025.&nbsp;Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Host (6708)

Handling all reservation inquiries efficiently while exhibiting interest, enthusiasm and professional image at all times. Generate and optimize revenue by effectively following the set selling strategies through revenue management. Practice and promote the desired work culture around the four core values.&nbsp;Key Duties and Responsibilities&nbsp;<ul><li>Exercises proper selling, up-selling, cross selling and suggestive selling technique in order to maximize property revenue.</li><li>Maintains up to date knowledge on sales strategies, rates, products, packages, facilities and inventory at all times.</li><li>Ensures every caller directed to the department receives an optimum level of services and care at all times.</li><li>Consistently follows the IFH call processing standard at all times.</li><li>Handles guest queries, requests and complaints related to reservations in a polite and efficient manner. Seeks guidance from Team Leader or Manager to minimize customer dissatisfaction.</li><li>Records and processes reservations via all channels and ensuring response within 24 hours of receipt.</li><li>Identifies and anticipates needs and requirements by asking open-ended questions to obtain all necessary information.</li><li>Ensures accurate input of reservations details in the hotel property management system.</li><li>Liaise with the Sales Department regarding booking of group rooms.</li><li>Provides Team Leader and Manager all relevant correspondences for late cancellation and no-show bookings to support the penalty charges.</li><li>Always maintains a comprehensive filing system in the Reservations department.</li><li>Attends all training programs as required by the business needs.</li><li>Treats internal and external customers fairly with respect, while developing effective customer networks.</li><li>Achieve performance target (Key Performance Indicator) to ensure that agent’s work supports and furthers the organization's goals.</li><li>Performs any additional tasks as and when directed by the Team Leader and Manager according to the business needs.</li><li>To assist with any other duties as required by the Director or another member of the management team.</li></ul>&nbsp;&nbsp; &nbsp; &nbsp;Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>&nbsp; &nbsp;Bachelor’s degree</li><li>Minimum of 1 year experience with Reservations or significant experience of working in contact centre or similar field</li><li>Excellent knowledge of Greek and English (another language, namely Russian, German, Italian or French is an advantage)</li><li>Experienced in using Opera system.</li><li>Computer proficiency in a Windows environment (Word, Excel, PowerPoint)</li><li>Excellent communication skills</li><li>Strong administrative abilities</li></ul>

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