Customer Service Representative Jobs in Γλυφάδα | Tourism / Hotels
2 open positions from 1 companies
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A Customer Service Representative handles client inquiries, resolves issues, and provides exceptional support to ensure customer satisfaction. They communicate effectively via phone, email, or chat, often within call center environments. This role is vital for maintaining strong customer relationships and offers growth opportunities in the dynamic customer service sector.
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Required Skills
Essential skills needed for Customer Service Representative positions
Ability to assist and support customers effectively to ensure satisfaction and resolve issues.
Ability to effectively convey information and ideas to others.
The ability to manage and perform multiple tasks simultaneously effectively.
Proficiency in Microsoft Office suite including Word, Excel, PowerPoint, and Outlook for office productivity.
The ability to maintain performance and composure while facing stressful or challenging situations.
Ability to effectively communicate and interact with guests to ensure a positive experience.
The ability to effectively handle guest requests and complaints to ensure customer satisfaction.
Proficiency in Opera Property Management System used in the hospitality industry for hotel reservations and front office operations.
Ability to communicate effectively in one or more languages, including speaking, reading, and writing.
Ability to oversee and coordinate operations within a call center to ensure efficient customer service.
Additional Skills & Traits
Nice-to-have skills and soft skills that can help you stand out
Maintaining a neat and professional appearance appropriate for the workplace.
Customer Service Representative Jobs - Γλυφάδα
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Educational Background
Recommended education and qualifications for Customer Service Representative positions
No specific academic field required; open to all educational backgrounds.
Study of managing hospitality operations, including hotels, restaurants, and tourism services.