Πώς να Προετοιμαστείς για Συνέντευξη

Τάσεις Μισθών 2025

Τοπ Εταιρείες για Εργασία

Δικαιώματα Εργαζομένων

Εξειδικεύσεις και Καριέρα

SeaCrete Hotels is looking for Guest Relations SpecialistJob Description:• Complaint management and prompt customer service• Maintaining the company's high standards• Ability to Produce ReviewsCandidate profile:• Enthusiastic and pleasant personality oriented towards customer service and satisfaction• Excellent knowledge of English• Knowledge of German or French will be considered an additional asset• Professional experience in a similar position, in large 5-star hotels• Very good knowledge of Social MediaCompany benefits:• Pleasant working environment• Accommodation (for people outside the area) and three meals daily• Career development prospects• Continuous Education

GUEST RELATIONS SPECIALIST

Reservation Processing: Handle reservations across various channels, maintaining accurate records in the Opera Property Management SystemRate and Package Knowledge: Possess thorough understanding of room types, rates, and packages to support the commercial strategy set by revenue managementCommunication and CRM Management: Manage daily communications, maintain files, and create quotations and confirmations using CRM systemsFront Desk Liaison: Coordinate with front desk staff to relay reservation details and manage cancellations or modificationsRate Monitoring and Forecasting: Conduct daily rate checks, monitor room availability, and assist in forecasting room revenue and occupancyCustomer Service Excellence: Provide exceptional customer service, including local recommendations and guidance, while adhering to operational standardsWhat will you bring?Previous experience in reservations or front office, ideally within the Tourism/Hospitality or Luxury industryFluency in EnglishA degree or diploma in Tourism or Hospitality is beneficialFamiliarity with Hospitality Software (Opera, Fidelio, Protel, Ermis, etc.) is advantageousExcellent verbal and written communication abilities, particularly in customer-facing scenariosFlexible and adaptableWhat we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Private health insuranceFlexible working model

Reservation Agent - Evening Shift

The primary role of the Pool / Beach Attendant is to provide exceptional service to our guests. They are responsible for the delivery and collection of food and beverages for guests in the pool area or in the beach area. What you will do&nbsp;<ul><li>Keep the pool or beach area clean and tidy&nbsp;</li><li>Organize the sun loungers and take them away at the end of the day&nbsp;</li><li>Take orders, serve orders, prepare (if necessary) food and beverage orders, all according to Four Seasons standards and in an efficient, courteous and professional manner.&nbsp;</li><li>Be familiar with the food and beverage offerings, and may make suggestions to guests.&nbsp;</li><li>Take responsibility for guest requests and complaints, seeking their satisfaction at all times, offering exceptional service and management.&nbsp;</li><li>Clean and keep tables and customer areas, as well as food and beverage preparation areas, organized.&nbsp;</li><li>Provide guests with pleasant, efficient and professional service in accordance with Four Seasons standards.&nbsp;</li><li>Assist the assigned sector head, if applicable, as well as the department manager.&nbsp;</li></ul> What you bring&nbsp;<ul><li>High-Energy Mindset: Comfortable working in a dynamic, fast-paced beach setting, remaining efficient, friendly, and attentive even during peak service hours.&nbsp;</li><li>Food &amp; Beverage Knowledge: Familiarity with food and beverage service protocols to ensure safe, accurate, and seamless delivery to guests on the beach or poolside.&nbsp;</li><li>Clear Communication: Able to read, understand, and speak English fluently, ensuring smooth and professional interactions with both guests and team members.&nbsp;</li><li>Guest-Focused Approach: A natural passion for hospitality with a desire to provide memorable service and anticipate guest needs before they arise.&nbsp;</li><li>Physical Stamina: Comfortable with standing for extended periods, lifting equipment, and performing physical tasks required for setting up and maintaining beach areas.</li></ul>What We Offer&nbsp;<ul><li>Competitive Salary and comprehensive Benefits Package.&nbsp;</li><li>Complimentary Employee Meals, Uniform &amp; Laundry Services.&nbsp;</li><li>Ticket Restaurant monthly allowance.&nbsp;</li><li>Employee Recognition Program.&nbsp;</li><li>Complimentary Nights at Four Seasons Hotels &amp; Resorts worldwide.&nbsp;</li><li>Opportunities for Global Travel through Task Forces and Transfers.&nbsp;</li><li>Access to Four Seasons global Training &amp; Development programs.</li><li>Accommodation and transport to and from the hotel will be provided.</li></ul>

Pool / Beach Attendant (Seasonal)
Job ID:REQ10366511

Receptionists What We Offer<ul><li>Competitive salaries and benefits</li><li>Professional training and career development opportunities</li><li>A positive and inclusive work environment</li><li>Accommodation and meals provided</li><li>Opportunity to work in one of the most beautiful destinations in Greece</li></ul>Skills and Qualifications<ul><li>Prior experience in hospitality is preferred but not mandatory for entry-level roles</li><li>A passion for delivering excellent customer service</li><li>Strong communication and interpersonal skills</li><li>Flexibility to work in shifts</li><li>Multilingual abilities (English, Greek, and any additional languages are a plus)</li></ul>How to ApplyTo apply for any of our available positions, please send your CV along with a cover letter to&nbsp;cv@zhg.gr&nbsp;Applications are open for the 2025 season, with hiring beginning from January to April 2025.Zante Hospitality GroupExcellence in Hospitality, Inspired by the Beauty of Zakynthos.For more information about our properties and careers, visit our website at&nbsp;www.zhg.gr&nbsp;Follow us on social media to stay updated on new opportunities!Location:Zante Park Resort &amp; Spa: Laganas, Zakynthos, GreeceGalaxy Beach Resort: Laganas Bay, Zakynthos, Greece

Receptionists

Our team consists of people with vision and passion for what they do. Our employees are our greatest asset and our greatest investment. We are committed to offering continuous training, personal development and support for each team member. On a daily basis, the management of the company, as well as a team of Mental Health scientists, take care of the well-being of every employee and each team on a personal and professional level.&nbsp;As a Hostess/Host you will·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure the smooth operation of the shift through customer focused service delivery·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrate service attributes in accordance with company standards·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrate understanding and awareness of all company policies and procedures·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Schedule reservations and gather additional information of guest ‘s preferences·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prevent and handle guest issues and concerns in an efficient and professional mannerEntry Requirements·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Have experience in a similar role. Previous hospitality experience is preferred·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent command of the English language, both spoken and written (a second language will be considered as an asset)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Be a team player and a great communicator with guests from all over the world, colleagues and managers in all departments·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Interpersonal and organizational skillsWe offer·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Accommodation with AC, wi-fi, laundry access and access to our open air gym·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Continuous training opportunities (hard &amp; soft skills)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Free Counseling line for our employees and their relatives (mental health &amp; business psychology)&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The provision of uniforms·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discounted Mini Market prices at our Employee dedicated market·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Two meals per day at the staff restaurant·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Transportation to/from work·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discounted rates at selected Andronis Restaurants

Customer Service Representatives Jobs in Greece | Tourism / Hotels

Tourism / Hotels Jobs in Greece

GUEST RELATIONS SPECIALIST

Reservation Agent - Evening Shift

Pool / Beach Attendant (Seasonal) Job ID:REQ10366511

Receptionists

Hostess/Host (Santorini & Paros)

Hostess/Host (Santorini & Paros)

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