IT Support Specialist Jobs in Greece | Customer Service / Call Center

10 open positions from 4 companies

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About IT Support Specialist Jobs

An IT Support Specialist provides technical assistance and troubleshooting for hardware, software, and network issues. They ensure smooth IT operations by resolving user problems promptly and maintaining system performance. This role is vital in various industries, offering career growth in Greece's dynamic IT sector.

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Required Skills

Essential skills needed for IT Support Specialist positions

Technical Support
Essential
Microsoft Office
Very Common
Teamwork
Very Common
English
Common
Customer Service
Common
Communication
Common

Technical Support

Essential

Providing assistance and solutions for technical problems related to products or services.

Microsoft Office

Very Common

Proficiency in Microsoft Office suite including Word, Excel, PowerPoint, and Outlook for office productivity.

Teamwork

Very Common

Ability to collaborate effectively with others to achieve common goals.

English

Common

Ability to read, write, speak, and understand the English language effectively.

Customer Service

Common

Ability to assist and support customers effectively to ensure satisfaction and resolve issues.

Communication

Common

Ability to effectively convey information and ideas to others.

Additional Skills & Traits

Nice-to-have skills and soft skills that can help you stand out

CRM Systems
Pharmacy
Farmakon
Prescription Software
Self-Motivation
Analytical Thinking
CRM Systems

Use of Customer Relationship Management software to manage interactions and data throughout the customer lifecycle.

Pharmacy

Knowledge and practice related to the preparation, dispensing, and proper use of medications.

Self-Motivation

Ability to drive oneself to take initiative and persistently pursue goals without external prompting.

Analytical Thinking

Ability to systematically break down problems and analyze information to make informed decisions.

Educational Background

Recommended education and qualifications for IT Support Specialist positions

Computer Science
Telecommunications Engineering
Computer Networks
Any Field
Engineering

Computer Science

Study of computational systems, programming, algorithms, and software development.

Telecommunications Engineering

Study of communication systems, signal processing, and data transmission technologies.

Computer Networks

Study of computer network design, protocols, and communication systems.

Any Field

No specific academic field required; open to all educational backgrounds.

IT Support Specialist Jobs - Greece

Latest opportunities from top employers

Vodafone

Vodafone

Corporate Technical Support (CTS)

Petralona

Permanent
Hybrid
Vodafone

Vodafone

Fixed Serv.2nd Level Support Technician

Petralona

Permanent
Hybrid
Cosmote e-Value

Cosmote e-Value

Σύμβουλος Τεχνικής Υποστήριξης Εταιρικών Πελατών

Attica

Permanent
On Site
Mediatel SA

Mediatel SA

Υπάλληλος Τηλεφωνικής Τεχνικής Εξυπηρέτησης Πελατών (Technical Support Agent)

Αμπελόκηποι

Permanent
On Site
Epsilon Net

Epsilon Net

Σύμβουλος Μηχανογραφικής Υποστήριξης Φαρμακείου_Epsilon CSA

Athens

Permanent
On Site
TaskUs

TaskUs

Bilingual Ukrainian/English Customer Care Specialist

Νομός Θεσσαλονίκης

Permanent
On Site

Or explore related Customer Service / Call Center opportunities

Seniority Distribution
Entry60%
Experienced40%
Experience Required
Average: 2.5 yrs

0-2 years

50%

3-5 years

50%

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