IT Support Specialist Jobs in Athens | Customer Service / Call Center

Providing assistance and solutions for technical problems related to products or services.

Ability to collaborate effectively with others to achieve common goals.

Ability to assist and support customers effectively to ensure satisfaction and resolve issues.

Ability to effectively convey information and ideas to others.

The quality of being accountable and dependable in completing tasks and duties.

Ability to analyze issues and develop effective solutions.

Proficiency in Microsoft Office suite including Word, Excel, PowerPoint, and Outlook for office productivity.

Understanding of computer networking principles and technologies for communication and connectivity.

Ability to systematically analyze information to solve problems and make decisions.

Ability to read, write, speak, and understand the English language effectively.

Use of Customer Relationship Management software to manage interactions and data throughout the customer lifecycle.

Study of computational systems, programming, algorithms, and software development.

Study of communication systems, signal processing, and data transmission technologies.

Study of computer network design, protocols, and communication systems.