IT Support Specialist Jobs in Greece | Customer Service / Call Center

4 open positions from 1 companies

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About IT Support Specialist Jobs

An IT Support Specialist provides technical assistance and troubleshooting for hardware, software, and network issues. They ensure smooth IT operations by resolving user problems promptly and maintaining system performance. This role is vital in various industries, offering career growth in Greece's dynamic IT sector.

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Required Skills

Essential skills needed for IT Support Specialist positions

Microsoft Office
Essential
Troubleshooting
Common
IP Networks
Common
Analytical skills
Common
Incident Reporting
Common
SD-WAN
Common

Microsoft Office

Essential

Proficiency in Microsoft Office suite including Word, Excel, PowerPoint, and Outlook for office productivity.

Troubleshooting

Common

The ability to identify, diagnose, and resolve technical issues effectively.

IP Networks

Common

Knowledge of Internet Protocol networks including configuration, management, and troubleshooting of network communications.

Analytical skills

Common

Ability to systematically analyze information and solve complex problems using logical reasoning.

Incident Reporting

Common

The ability to accurately document and report incidents within an organization following established protocols.

SD-WAN

Common

Knowledge of Software-Defined Wide Area Network technology for efficient and flexible network management.

Additional Skills & Traits

Nice-to-have skills and soft skills that can help you stand out

Self-Motivation
Problem Solving
Communication
Positive Attitude
Customer Orientation
Self-Motivation

Ability to drive oneself to take initiative and persistently pursue goals without external prompting.

Problem Solving

Ability to identify issues and develop effective solutions efficiently.

Communication

Ability to convey information clearly and effectively in verbal and written form.

Positive Attitude

Maintaining an optimistic and constructive approach in work and interactions.

Educational Background

Recommended education and qualifications for IT Support Specialist positions

Computer Science
Any Field
Engineering
Telecommunications Engineering

Computer Science

Study of computational systems, programming, algorithms, and software development.

Any Field

No specific academic field required; open to all educational backgrounds.

Engineering

Study of applying scientific principles to design, build, and maintain structures and machines.

Telecommunications Engineering

Study of communication systems, signal processing, and data transmission technologies.

IT Support Specialist Jobs - Greece

Latest opportunities from top employers

Mediatel SA

Mediatel SA

Υπάλληλος Τηλεφωνικής Τεχνικής Εξυπηρέτησης Πελατών (Technical Support Agent)

Αμπελόκηποι

Permanent
On Site
Vodafone

Vodafone

Corporate Technical Support (CTS)

Petralona

Permanent
Hybrid
Vodafone

Vodafone

Fixed Serv.2nd Level Support Technician

Petralona

Permanent
Hybrid
TaskUs

TaskUs

Bilingual Ukrainian/English Customer Care Specialist

Νομός Θεσσαλονίκης

Permanent
On Site
TaskUs

TaskUs

Bilingual Italian/English Customer Care Specialist

Νομός Θεσσαλονίκης

Permanent
On Site
TaskUs

TaskUs

Bilingual Spanish/English Customer Care Specialist

Νομός Θεσσαλονίκης

Permanent
On Site

Or explore related Customer Service / Call Center opportunities

BY LOCATION

Seniority Distribution
Experienced100%
Experience Required
Average: 2.5 yrs

0-2 years

50%

3-5 years

50%

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