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An IT Support Specialist provides technical assistance and troubleshooting for hardware, software, and network issues. They ensure smooth IT operations by resolving user problems promptly and maintaining system performance. This role is vital in various industries, offering career growth in Greece's dynamic IT sector.
Essential skills needed for IT Support Specialist positions
The ability to identify, diagnose, and resolve technical issues effectively.
Proficiency in Microsoft Office suite including Word, Excel, PowerPoint, and Outlook for office productivity.
Ability to effectively convey information and ideas to others.
Proficiency in using Microsoft Windows client operating systems for everyday computing tasks.
Experience using software systems designed to manage customer support tickets and service requests.
Providing assistance and solutions for technical problems related to products or services.
Nice-to-have skills and soft skills that can help you stand out
Official credential verifying expertise in Microsoft technologies and products.
Knowledge of the IT Infrastructure Library framework for IT service management and best practices.
Ability to collaborate effectively with others to achieve common goals.
Ability to identify issues and develop effective solutions efficiently.
Recommended education and qualifications for IT Support Specialist positions
Computer Science
Study of computational systems, programming, algorithms, and software development.
Any Field
No specific academic field required; open to all educational backgrounds.
Electrical Engineering
Study focused on electrical systems, circuits, and electronic devices engineering.
Science, Technology, Engineering, and Mathematics
Interdisciplinary study encompassing science, technology, engineering, and mathematics disciplines.
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