IT Support Specialist Jobs in Attica | Customer Service / Call Center
2 open positions from 1 companies
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An IT Support Specialist provides technical assistance and troubleshooting for hardware, software, and network issues. They ensure smooth IT operations by resolving user problems promptly and maintaining system performance. This role is vital in various industries, offering career growth in Greece's dynamic IT sector.
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Required Skills
Essential skills needed for IT Support Specialist positions
Ability to analyze issues and develop effective solutions.
Proficiency in Microsoft Office suite including Word, Excel, PowerPoint, and Outlook for office productivity.
The ability to accurately document and report incidents within an organization following established protocols.
Knowledge of Internet Protocol networks including configuration, management, and troubleshooting of network communications.
Providing assistance and resolving customer issues, including advanced support levels.
The process of continuously tracking and evaluating IT services to ensure optimal performance and availability.
Additional Skills & Traits
Nice-to-have skills and soft skills that can help you stand out
Ability to convey information clearly and effectively in verbal and written form.
Ability to drive oneself to take initiative and persistently pursue goals without external prompting.
Educational Background
Recommended education and qualifications for IT Support Specialist positions
Study of computational systems, programming, algorithms, and software development.
Study of communication systems, signal processing, and data transmission technologies.