An IT Support Specialist provides technical assistance and troubleshooting for hardware, software, and network issues. They ensure smooth IT operations by resolving user problems promptly and maintaining system performance. This role is vital in various industries, offering career growth in Greece's dynamic IT sector.
Essential skills needed for IT Support Specialist positions
Ability to read, write, speak, and understand the English language effectively.
Ability to assist and support customers effectively to ensure satisfaction and resolve issues.
Proficiency in Microsoft Office suite including Word, Excel, PowerPoint, and Outlook for office productivity.
Ability to work in scheduled shifts, including nights, weekends, or rotating hours.
Proficiency in using Microsoft Windows client operating systems for everyday computing tasks.
Ability to manage and communicate effectively with vendors to ensure timely delivery and quality service.
Nice-to-have skills and soft skills that can help you stand out
Ability to identify issues and develop effective solutions efficiently.
Ability to convey information clearly and effectively in verbal and written form.
Consistently dependable and trustworthy in fulfilling duties and responsibilities.
Ability to collaborate effectively with others to achieve common goals.
Recommended education and qualifications for IT Support Specialist positions
Computer Science
Study of computational systems, programming, algorithms, and software development.
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