Πώς να Προετοιμαστείς για Συνέντευξη

Τάσεις Μισθών 2025

Τοπ Εταιρείες για Εργασία

Δικαιώματα Εργαζομένων

Εξειδικεύσεις και Καριέρα

Τhe Accident Management Coordinator holds a pivotal position within our organization, tasked with the management of processes associated with accident management ,Own Damage (OD) domains. This role is fundamental in ensuring that all incidents related to accident management are handled consistently, guaranteeing optimal service for drivers while managing costs effectively for Ayvens.Key Responsibilities: - Monitor the initiation and conclusion of damaged car repairs aiming to enhance the driver experience. - Strategically minimize the time and cost required for the repair of damages. - Ensure the creation of qualitative claim files to streamline the claims handling process. - Provide timely support and relevant information to drivers involved in accidents. - Monitor partner actions in accordance with their Service Level Agreements (SLAs). - Channel damage assessments towards the preferred suppliers network. - Conclude theft and total loss cases within the agreed timeframe. - Conduct close monitoring of insurance claims to minimize outstanding claims. - Handle and resolve driver complaints efficiently. - Collaborate with all departments to ensure efficient handling of client requests. Qualifications and Skills: - A university degree in a relevant field.- 1-2 years of experience in automotive markets. - Proficiency in MS Office suite. - Excellent command of the English language, both verbal and written. - Knowledge of the insurance/automotive market is advantageous. - Strong organizational skills with meticulous attention to detail. - Customer-oriented mindset, dedicated to enhancing customer satisfaction. - Results-oriented approach to achieve set objectives. - Exceptional interpersonal and negotiation skills. - Ability to work effectively in a collaborative team environment.

Accident Management Coordinator

We are now Hiring and we are growing our team!&nbsp;Guest Experience Facilitator / Receptionist(Full- Time or Part-Time employment)&nbsp;As an Xplore Guest Experience Facilitator/Receptionist, you will engage with visitors, encouraging them to learn and discover through play, while promoting interaction with the various experience areas within XPLORE (science, adventure and oceans).&nbsp;This is a key role for Xplore, where you need to ensure that everyone has a memorable and, mostly, safe visit.&nbsp;Our Facilitators are responsible for the following aspects:&nbsp;<ul><li>Engage with visitors and help them to discover all elements of XPLORE, encouraging them to learn through our interactive activities and events</li><li>Act as a receptionst, when needed, handle cash and receive income from admission and retail facilities</li><li>Have some basic first aid knowledge and skills, ideally with a relevant certificate</li><li>Facilitate birthday parties (mostly during weekends) and school visits (in school days)</li><li>Assist the Operations Manager and Supervisors in optimizing marketing opportunities and income generation</li><li>Cooperate with the team to promote and maintain an excellent customer experience</li><li>Maintain operational efficiency and safeguard safety and health rules!</li></ul>&nbsp;You will be a successful candidate for this job opening, if you can identify yourself with the following criteria:&nbsp;Required Skills, Knowledge and Experience:&nbsp;<ul><li>About two years of relevant professional experience in working with visitors in a leisure, visitor attraction or in a related environment</li><li>Ability to communicate efficiently with visitors and colleagues</li><li>Any experience of retail, F&amp;B and “front of house” skills will be appreciated</li><li>Experience in facilitating events &amp; working with children, such as in birthday parties</li><li>Lead by example to inspire a high level of quality service among the XPLORE team</li><li>Flexibility with working hours- please note that shift work is required. You can apply either for a full time (8 hours) or a part time employment (4 hours), however, your availability in afternoon and weekends is important.</li></ul>&nbsp;On the personal side, you are characterized with…&nbsp;<ul><li>Enthusiasm &amp; creativity</li><li>A sound judgement and clear decision- making skills</li><li>Team spirit with a positive and flexible attitude</li><li>Commitment to developing an amazing and safe visitor attraction</li></ul> &nbsp;&nbsp;We are looking for talented new colleagues, thus, we offer:&nbsp;<ul><li>A creative and safe working environment</li><li>A competitive compensation package according to professional experience, combined with additional benefits (such as private insurance)</li><li>An exceptional opportunity to work in and develop one of the most challenging Companies in Greece!</li></ul>&nbsp;&nbsp;We are an Equal Opportunity Employer. We do not discriminate in any employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital status, medical condition or disability, or any other legally protected status. Our premises have been especially designed to be accessible to people with disabilities.

Xplore Guest Experience Facilitator / Receptionist (541)

The RMT Coordinator is an essential member as he/she will be responsible for handling client's requests for service in an efficient manner while providing excellent customer service and minimizing operating costs. Take inbound calls from drivers, answer inquiries regarding the requests for scheduled and non-scheduled technical repairs, maintenance and tyre replacement, handle complaints and resolve problems. Responsibilities: • Handle drivers’ requests for car maintenance, tires or replacement by promptly providing approvals in accordance with the manufacturer’s guidelines. • Closely monitor costs related to repair, maintenance and tires replacement to achieve maximum savings. • Secure agreed prices with the vendor to ensure the client is aware of the repair total. • Negotiation for warranty recovery in cases where a vehicle is out of the normal factory warranty date or miles. • Handle and resolve drivers’ complaints. • Log all interactions with drivers in the relevant CRM tool and ensure that all tasks are completed. • Identify and escalate situations requiring attention. • Communicate with colleagues and external partners to control direct / indirect costs.• Drive continuous improvement and engage in action planning to improve operational effectiveness.Qualifications and skills:• University degree will be considered as an asset• At least 4-5 years of experience in automotive markets• Very good command of English language, both verbal and written• Organizational skills• Be able to work in teams• Customer oriented

RMT Coordinator

We’re looking for an Indirect Spend Procurement Specialist to join our dynamic procurement team. In this role, you’ll lead sourcing and procurement activities across key indirect categories — such as Sales &amp; Marketing, Facility Management and IT. You will be &nbsp;responsible for optimizing supplier performance, driving cost efficiencies, and ensuring that procurement strategies align with the company’s overall business objectives, reporting to Country Procurement Manager.Responsibilities:<ul><li>Lead strategic sourcing and procurement initiatives for assigned indirect categories, ensuring alignment with organizational goals and objectives.</li><li>Participate in cross-functional teams and projects to support organizational initiatives and/or drive continuous improvement in procurement practices.</li><li>Collaborate closely with internal stakeholders, including commercial, operations, finance, and supply chain teams, to align procurement strategies with business needs and customer requirements.</li><li>Analyze market trends, supplier capabilities, and conduct spend analysis using data-driven assessments to get deep insight in cost structures, identify opportunities for cost savings, value generation, and process efficiencies.</li><li>Manage and optimize suppliers’ database, build relationships that generate long-term value for both Ayvens and the supplier in alignment with the country and group procurement strategies.</li><li>Negotiate contracts, pricing agreements, and service level agreements (SLAs) with suppliers to ensure terms and conditions according to the strategic priorities of the organization.</li><li>Manage supplier contracts throughout the contract lifecycle, including drafting, reviewing, and negotiating contract terms and conditions. Monitor supplier performance against key performance indicators (KPIs) and contractual obligations, taking proactive measures to address issues and drive improvements. Support the introduction of new processes, tools and systems within the procurement team and advise internal customers on procurement methods, processes and application of guidelines</li><li>Ensure &amp; follow-up actions regarding compliance and audit</li><li>Ensure compliance with contract requirements, terms, and conditions, and enforce contractual obligations to safeguard the organization's interests.</li><li>Collaborate with legal, finance, and other relevant stakeholders to mitigate contract risks and ensure contractual compliance.</li></ul>Qualifications and skills:<ul><li>Bachelor’s degree in Business Administration, Supply Chain Management, Procurement, or related field</li><li>Minimum 3 years of experience in procurement, strategic sourcing of Indirect Spend Categories</li><li>Demonstrated expertise in supplier relationship management, contract negotiations, and procurement best practices.</li><li>Strong analytical skills with the ability to analyze data, identify trends, and make data-driven decisions.</li><li>Excellent negotiation, communication, and interpersonal skills, with the ability to build and maintain effective relationships with internal and external stakeholders demonstrating a customer centric mindset.</li><li>High level of integrity and ability to explicitly demonstrate a professional approach in all supplier interactions and meet highest ethical standards.</li><li>Proficiency in procurement software, ERP systems, and Microsoft Office Suite.</li><li>Excellent knowledge of English language (written and oral)</li></ul>

Indirect Spend Procurement Specialist

Ο Εκπρόσωπος Εξυπηρέτησης Πελατών διαχειρίζεται αιτήματα πελατών, επιλύει προβλήματα και προσφέρει άριστη υποστήριξη για την ικανοποίησή τους. Επικοινωνεί αποτελεσματικά μέσω τηλεφώνου, email ή chat, κυρίως σε περιβάλλοντα κέντρων εξυπηρέτησης. Ο ρόλος αυτός είναι καθοριστικός για τη διατήρηση ισχυρών σχέσεων με τους πελάτες και παρέχει ευκαιρίες εξέλιξης στον δυναμικό τομέα της εξυπηρέτησης.

A Customer Service Representative handles client inquiries, resolves issues, and provides exceptional support to ensure customer satisfaction. They communicate effectively via phone, email, or chat, often within call center environments. This role is vital for maintaining strong customer relationships and offers growth opportunities in the dynamic customer service sector.

LAMDA Development S.A.

Ayvens

Δεν απαιτείται συγκεκριμένο ακαδημαϊκό πεδίο; ανοικτό σε όλα τα εκπαιδευτικά υπόβαθρα.

No specific academic field required; open to all educational backgrounds.

Εμπειρία σε περιβάλλοντα λιανικής που περιλαμβάνουν εξυπηρέτηση πελατών και πωλήσεις.

Experience working in retail environments involving customer service and sales operations.

Εμπειρία στη διαχείριση περιοχών εξυπηρέτησης πελατών όπως ρεσεψιόν και τραπεζαρία σε περιβάλλοντα φιλοξενίας.

Experience in managing customer-facing areas such as reception and dining in hospitality environments.

Εμπειρία στον τομέα των τροφίμων και ποτών, συμπεριλαμβανομένης της εξυπηρέτησης, της προετοιμασίας και της διαχείρισης.

Experience in the food and beverage industry including service, preparation, and management.

Κατανόηση των αρχών, των τάσεων και των δυναμικών της αγοράς ασφάλισης.

Understanding of the principles, trends, and dynamics within the insurance market.

Ικανότητα να βοηθάτε και να υποστηρίζετε αποτελεσματικά τους πελάτες για να διασφαλίσετε την ικανοποίηση και την επίλυση προβλημάτων.

Ability to assist and support customers effectively to ensure satisfaction and resolve issues.

Ικανότητα συνεργασίας με άλλους για την επίτευξη κοινών στόχων.

Ability to collaborate effectively with others to achieve common goals.

Ικανότητα να μεταδίδεις αποτελεσματικά πληροφορίες και ιδέες σε άλλους.

Ability to effectively convey information and ideas to others.

Ικανότητα να σχεδιάζετε, να συντονίζετε και να διαχειρίζεστε αποτελεσματικά εργασίες και πόρους για την επίτευξη στόχων.

Ability to efficiently plan, coordinate, and manage tasks and resources to achieve goals.

Ικανότητα επίτευξης συμφωνιών μέσω συζητήσεων και συμβιβασμών με άλλους.

Ability to reach agreements through discussions and compromise with others.

Ικανότητα σχεδιασμού και οργάνωσης του χρόνου για την ολοκλήρωση εργασιών και την τήρηση προθεσμιών.

Ability to plan and organize time effectively to complete tasks and meet deadlines.

Ικανότητα ακριβούς διαχείρισης και επεξεργασίας συναλλαγών με μετρητά με ασφάλεια.

Ability to accurately manage and process cash transactions securely.

Ικανότητα αποτελεσματικής επικοινωνίας και αλληλεπίδρασης με άλλους σε επαγγελματικό περιβάλλον.

Ability to effectively communicate and interact with others in a professional environment.

Εμπειρία στο πακέτο Microsoft Office που περιλαμβάνει Word, Excel, PowerPoint και Outlook για αυξημένη παραγωγικότητα στο γραφείο.

Proficiency in Microsoft Office suite including Word, Excel, PowerPoint, and Outlook for office productivity.

Ικανότητα παροχής αρχικής επείγουσας φροντίδας και βοήθειας σε τραυματίες ή άτομα με ασθένεια.

Ability to provide initial emergency care and assistance to injured or ill individuals.

Ικανότητα να συνεργάζεται αποτελεσματικά με άλλους για την επίτευξη κοινών στόχων.

Ικανότητα δημιουργίας καινοτόμων ιδεών και σκέψης πέρα από τα συνηθισμένα.

Ability to generate innovative ideas and think outside the box.

Ευσυνειδησία στην ολοκλήρωση εργασιών με ακρίβεια και λεπτομέρεια.

Thoroughness in completing tasks with accuracy and precision.

Εστίαση στην επίτευξη στόχων με αποδοτικότητα και προτεραιότητα στα αποτελέσματα.

Focus on achieving goals efficiently and prioritizing outcomes.

Διατήρηση αισιόδοξης και εποικοδομητικής στάσης στην εργασία και τις αλληλεπιδράσεις.

Maintaining an optimistic and constructive approach in work and interactions.

Ικανότητα αποτελεσματικού σχεδιασμού, ιεράρχησης και διαχείρισης καθηκόντων και πόρων για την επίτευξη στόχων.

Ability to efficiently plan, prioritize, and manage tasks and resources to achieve objectives.

Ικανότητα προτεραιοποίησης των αναγκών του πελάτη και παροχής εξαιρετικής εξυπηρέτησης για την αύξηση της ικανοποίησης.

Ability to prioritize customer needs and deliver excellent service to enhance customer satisfaction.

Ικανότητα επιλογής της καλύτερης πορείας δράσης ανάμεσα σε διάφορες εναλλακτικές με αποτελεσματικότητα και εμπρόθεσμα.

Ability to choose the best course of action among various alternatives effectively and timely.

Αφοσίωση στην εκπλήρωση των ευθυνών και στην συνεπή ολοκλήρωση των εργασιών.

Dedication to fulfilling responsibilities and following through on tasks consistently.

Ικανότητα να προσαρμόζεται γρήγορα και αποτελεσματικά σε μεταβαλλόμενες συνθήκες και απαιτήσεις.

Ability to adapt quickly and efficiently to changing circumstances and demands.

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