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Τάσεις Μισθών 2025

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Δικαιώματα Εργαζομένων

Εξειδικεύσεις και Καριέρα

Τhe Accident Management Coordinator holds a pivotal position within our organization, tasked with the management of processes associated with accident management ,Own Damage (OD) domains. This role is fundamental in ensuring that all incidents related to accident management are handled consistently, guaranteeing optimal service for drivers while managing costs effectively for Ayvens.Key Responsibilities: - Monitor the initiation and conclusion of damaged car repairs aiming to enhance the driver experience. - Strategically minimize the time and cost required for the repair of damages. - Ensure the creation of qualitative claim files to streamline the claims handling process. - Provide timely support and relevant information to drivers involved in accidents. - Monitor partner actions in accordance with their Service Level Agreements (SLAs). - Channel damage assessments towards the preferred suppliers network. - Conclude theft and total loss cases within the agreed timeframe. - Conduct close monitoring of insurance claims to minimize outstanding claims. - Handle and resolve driver complaints efficiently. - Collaborate with all departments to ensure efficient handling of client requests. Qualifications and Skills: - A university degree in a relevant field.- 1-2 years of experience in automotive markets. - Proficiency in MS Office suite. - Excellent command of the English language, both verbal and written. - Knowledge of the insurance/automotive market is advantageous. - Strong organizational skills with meticulous attention to detail. - Customer-oriented mindset, dedicated to enhancing customer satisfaction. - Results-oriented approach to achieve set objectives. - Exceptional interpersonal and negotiation skills. - Ability to work effectively in a collaborative team environment.

Accident Management Coordinator

We are now Hiring and we are growing our team!&nbsp;Guest Experience Facilitator / Receptionist(Full- Time or Part-Time employment)&nbsp;As an Xplore Guest Experience Facilitator/Receptionist, you will engage with visitors, encouraging them to learn and discover through play, while promoting interaction with the various experience areas within XPLORE (science, adventure and oceans).&nbsp;This is a key role for Xplore, where you need to ensure that everyone has a memorable and, mostly, safe visit.&nbsp;Our Facilitators are responsible for the following aspects:&nbsp;<ul><li>Engage with visitors and help them to discover all elements of XPLORE, encouraging them to learn through our interactive activities and events</li><li>Act as a receptionst, when needed, handle cash and receive income from admission and retail facilities</li><li>Have some basic first aid knowledge and skills, ideally with a relevant certificate</li><li>Facilitate birthday parties (mostly during weekends) and school visits (in school days)</li><li>Assist the Operations Manager and Supervisors in optimizing marketing opportunities and income generation</li><li>Cooperate with the team to promote and maintain an excellent customer experience</li><li>Maintain operational efficiency and safeguard safety and health rules!</li></ul>&nbsp;You will be a successful candidate for this job opening, if you can identify yourself with the following criteria:&nbsp;Required Skills, Knowledge and Experience:&nbsp;<ul><li>About two years of relevant professional experience in working with visitors in a leisure, visitor attraction or in a related environment</li><li>Ability to communicate efficiently with visitors and colleagues</li><li>Any experience of retail, F&amp;B and “front of house” skills will be appreciated</li><li>Experience in facilitating events &amp; working with children, such as in birthday parties</li><li>Lead by example to inspire a high level of quality service among the XPLORE team</li><li>Flexibility with working hours- please note that shift work is required. You can apply either for a full time (8 hours) or a part time employment (4 hours), however, your availability in afternoon and weekends is important.</li></ul>&nbsp;On the personal side, you are characterized with…&nbsp;<ul><li>Enthusiasm &amp; creativity</li><li>A sound judgement and clear decision- making skills</li><li>Team spirit with a positive and flexible attitude</li><li>Commitment to developing an amazing and safe visitor attraction</li></ul> &nbsp;&nbsp;We are looking for talented new colleagues, thus, we offer:&nbsp;<ul><li>A creative and safe working environment</li><li>A competitive compensation package according to professional experience, combined with additional benefits (such as private insurance)</li><li>An exceptional opportunity to work in and develop one of the most challenging Companies in Greece!</li></ul>&nbsp;&nbsp;We are an Equal Opportunity Employer. We do not discriminate in any employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital status, medical condition or disability, or any other legally protected status. Our premises have been especially designed to be accessible to people with disabilities.

Xplore Guest Experience Facilitator / Receptionist (541)

We are seeking a seasoned commercial and sales-driven professional to work on the commercial strategy concerning the everyday, convenience, and luxury services we intend to offer to The Ellinikon residents and visitors.He/She will be a member of the Lamda Development Property &amp; Facility Management Team.Job SummaryThe Property &amp; Experience Commercial Manager will shape the end-to-end commercial strategy of the entire portfolio of services, including commercial planning, pricing, go-to-market, sales development and revenue execution. The portfolio includes in-home property management services, personal care, wellness, retail, and digitally-enabled daily experiences.He/She will drive commercial performance, boosting demand and customer lifetime value across all physical and digital touchpoints.In detail, the Commercial Manager will have the following responsibilities:&nbsp;<ol><li>Commercial Strategy:</li></ol><ul><li>Develop end-to-end commercial strategy for the convenience and luxury services portfolio, ensuring competitive market positioning, clear margin and growth targets</li><li>Define revenue models, pricing frameworks and promotional levers (e.g., discounts, cross-service bundles, etc.) and tiering logic</li><li>Design and execute loyalty and membership programs</li><li>Drive initiatives that increase repeat usage, upselling, cross-selling and retention</li><li>Understand and monitor uplift and portfolio-level economics</li><li>Propose, evaluate and launch new value-add services or optimize existing ones based on customer behavior and market trends.</li></ul>&nbsp;Go-to-Market, Sales Development &amp; Revenue Execution<ul><li>Define launch strategies for new services and new markets</li><li>Identify priority customer segments and adoption levers</li><li>Develop sales plans, quarterly targets, and channel‑specific tactics (digital, onsite, partner-driven)</li><li>Collaborate closely with Marketing to build compelling value propositions that improve conversion and sales funnel performance</li><li>Train internal and external teams (e.g., concierge, partners, customer support) on product positioning and messaging</li><li>Translate data and customer insights into actionable commercial strategies</li><li>Monitor growth KPIs, forecast revenue, and optimize the sales process end‑to‑end</li><li>Build dashboards and reporting frameworks to track portfolio performance</li></ul><ol start="3"><li>Market &amp; Consumer Insights:</li></ol><ul><li>Conduct market analysis and competitive benchmarking across retail, property management, personal care &amp; wellness, digital innovations shaping consumer market</li><li>Lead consumer insights programs and translate findings into actionable commercial initiatives</li><li>Coordinate with customer experience specialists to refine offerings based on customer feedback and NPS insights.</li></ul>You will be a successful candidate for our job opening, if you can identify yourself with the following criteria:Academic Qualifications:<ul><li>Bachelor’s degree in Business, Economics, Marketing, Hospitality or related field</li><li>Master’s degree (MBA or MSc) preferred</li></ul>Professional Experience:<ul><li>7–10+ years in Commercial Strategy, Sales, Product Management (consumer), Business Development, Hospitality (Commercial)</li><li>Proven track record of meeting revenue and growth targets</li><li>Demonstrated experience in designing loyalty and incentives schemes</li><li>Experience in managing or influencing P&amp;L for large product portfolios</li><li>Strong analytics, pricing, and market analysis background</li></ul><ul><li>Preferred experience in one or more of the following industries:<ul><li>E-commerce platforms/ marketplaces</li><li>Luxury goods</li><li>Hospitality</li><li>Property Management</li><li>Personal Care / FMCG</li><li>Large Retail</li><li>Telecommunications</li></ul></li></ul><ul><li>Familiarity with omnichannel/digital service models.</li></ul>Skills &amp; Capabilities<ul><li>Strong command of the English language</li><li>Ability to influence cross‑functional stakeholders including sales, marketing, product development and digital</li><li>Strong commercial acumen with the ability to shape pricing and commercial strategy from scratch</li><li>Strategic thinker with the ability to translate insights into executable commercial plans</li><li>Excellent analytical skills with proficiency in Excel and data visualization tools.</li></ul>On a personal side, the ideal candidate should demonstrate the following qualities:<ul><li>Commercially driven with a growth mindset and strong business judgment</li><li>Strong communication skills with ability to align the organization on complex technical decisions</li><li>Able to balance strategic direction with hands-on execution</li><li>Able to drive alignment and compromise between different stakeholders</li><li>High energy and passionate individual who inspires teammates</li><li>High ownership mentality and ability to operate in a fast-paced, entrepreneurial environment</li><li>Embraces a culture of trust and transparency.</li></ul>Our Company offers:Our vision is to bring to life the largest urban regeneration project in Europe. So, we need to attract the most talented people in our industry and offer all the necessary means and procedures to support them, not only to fill their job description but also to rise above and beyond expectations.Thus, we do provide:<ul><li>A passionate working environment</li><li>A competitive compensation package according to professional experience, combined with additional benefits</li><li>An exceptional opportunity to work in and develop one of the most challenging Companies in Greece!</li></ul>

Property & Experience Commercial Manager (1734)

The RMT Coordinator is an essential member as he/she will be responsible for handling client's requests for service in an efficient manner while providing excellent customer service and minimizing operating costs. Take inbound calls from drivers, answer inquiries regarding the requests for scheduled and non-scheduled technical repairs, maintenance and tyre replacement, handle complaints and resolve problems. Responsibilities: • Handle drivers’ requests for car maintenance, tires or replacement by promptly providing approvals in accordance with the manufacturer’s guidelines. • Closely monitor costs related to repair, maintenance and tires replacement to achieve maximum savings. • Secure agreed prices with the vendor to ensure the client is aware of the repair total. • Negotiation for warranty recovery in cases where a vehicle is out of the normal factory warranty date or miles. • Handle and resolve drivers’ complaints. • Log all interactions with drivers in the relevant CRM tool and ensure that all tasks are completed. • Identify and escalate situations requiring attention. • Communicate with colleagues and external partners to control direct / indirect costs.• Drive continuous improvement and engage in action planning to improve operational effectiveness.Qualifications and skills:• University degree will be considered as an asset• At least 4-5 years of experience in automotive markets• Very good command of English language, both verbal and written• Organizational skills• Be able to work in teams• Customer oriented

RMT Coordinator

We’re looking for an Indirect Spend Procurement Specialist to join our dynamic procurement team. In this role, you’ll lead sourcing and procurement activities across key indirect categories — such as Sales &amp; Marketing, Facility Management and IT. You will be &nbsp;responsible for optimizing supplier performance, driving cost efficiencies, and ensuring that procurement strategies align with the company’s overall business objectives, reporting to Country Procurement Manager.Responsibilities:<ul><li>Lead strategic sourcing and procurement initiatives for assigned indirect categories, ensuring alignment with organizational goals and objectives.</li><li>Participate in cross-functional teams and projects to support organizational initiatives and/or drive continuous improvement in procurement practices.</li><li>Collaborate closely with internal stakeholders, including commercial, operations, finance, and supply chain teams, to align procurement strategies with business needs and customer requirements.</li><li>Analyze market trends, supplier capabilities, and conduct spend analysis using data-driven assessments to get deep insight in cost structures, identify opportunities for cost savings, value generation, and process efficiencies.</li><li>Manage and optimize suppliers’ database, build relationships that generate long-term value for both Ayvens and the supplier in alignment with the country and group procurement strategies.</li><li>Negotiate contracts, pricing agreements, and service level agreements (SLAs) with suppliers to ensure terms and conditions according to the strategic priorities of the organization.</li><li>Manage supplier contracts throughout the contract lifecycle, including drafting, reviewing, and negotiating contract terms and conditions. Monitor supplier performance against key performance indicators (KPIs) and contractual obligations, taking proactive measures to address issues and drive improvements. Support the introduction of new processes, tools and systems within the procurement team and advise internal customers on procurement methods, processes and application of guidelines</li><li>Ensure &amp; follow-up actions regarding compliance and audit</li><li>Ensure compliance with contract requirements, terms, and conditions, and enforce contractual obligations to safeguard the organization's interests.</li><li>Collaborate with legal, finance, and other relevant stakeholders to mitigate contract risks and ensure contractual compliance.</li></ul>Qualifications and skills:<ul><li>Bachelor’s degree in Business Administration, Supply Chain Management, Procurement, or related field</li><li>Minimum 3 years of experience in procurement, strategic sourcing of Indirect Spend Categories</li><li>Demonstrated expertise in supplier relationship management, contract negotiations, and procurement best practices.</li><li>Strong analytical skills with the ability to analyze data, identify trends, and make data-driven decisions.</li><li>Excellent negotiation, communication, and interpersonal skills, with the ability to build and maintain effective relationships with internal and external stakeholders demonstrating a customer centric mindset.</li><li>High level of integrity and ability to explicitly demonstrate a professional approach in all supplier interactions and meet highest ethical standards.</li><li>Proficiency in procurement software, ERP systems, and Microsoft Office Suite.</li><li>Excellent knowledge of English language (written and oral)</li></ul>

Indirect Spend Procurement Specialist

Intellectica is recruiting a detail-oriented Kitchen Designer on behalf of its client, a well-established and rapidly growing organization active in the import, development, and distribution of professional and household equipment solutions for the HORECA and wider professional market. Based in Athens, Greece, the role reports directly to the Commercial Director. The successful candidate will be responsible for designing fully functional professional kitchens, ensuring optimal workflows, accurate equipment specification, and seamless collaboration with internal teams and installation technicians, contributing to the overall quality and efficiency of delivered projects.&nbsp;Key activities and responsibilities of this role include:&nbsp;<ul><li>Supporting the initial discovery phase with clients by gathering requirements, analyzing menu types, cuisine concepts, and production needs to define the strategic design approach</li><li>Developing comprehensive kitchen layouts, from conceptual drafts to detailed technical drawings, ensuring alignment with workflow efficiency, space utilization, and operational best practices</li><li>Presenting design proposals to clients, explaining workflow logic, equipment choices, and zoning decisions, and helping guide them toward optimal, cost‑effective solutions</li><li>Producing accurate, professional‑grade 2D and 3D AutoCAD drawings, including zoning plans, layout schematics, equipment placement maps, and integration of specialized kitchen systems</li><li>Preparing detailed MEP (Mechanical, Electrical &amp; Plumbing) documentation, delivering clear and actionable technical guidance to ensure seamless coordination with engineering and installation teams</li><li>Working closely with the production department to validate technical feasibility, ensure precise execution of custom stainless‑steel components, and maintain consistency between design intent and final deliverables</li><li>Collaborating with the designer to ensure full alignment across benching systems, machinery, and supplementary technical documentation</li><li>Partnering with installation technicians, conducting regular on‑site visits, assessing real project conditions, and troubleshooting design‑related challenges as installations progress</li><li>Ensuring that all designs comply with hygiene and safety standards, industry regulations, and project deadlines</li><li>Any other task that may be required from time to time</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:&nbsp;<ul><li>Bachelor’s degree in Mechanical Engineering, Technical Drafting, Industrial Design, or a related field</li><li>Previous experience of commercial kitchen design, food service equipment, or similar technical environments</li><li>Excellent command of AutoCAD 2D &amp; 3D, with the ability to produce accurate technical plans</li><li>Solid understanding of operational workflows in professional kitchens (preparation, cooking, storage, washing, receiving)</li><li>Advanced Microsoft Office Suite skills</li><li>Willingness to conduct site visits as part of project execution</li><li>Fluency in both Greek and English</li></ul>&nbsp;Core competencies of a successful candidate:&nbsp;<ul><li>Precision &amp; attention to detail</li><li>Adaptability to technical requirements</li><li>Structured, organized approach</li><li>Efficient task management to meet deadlines</li><li>Clear communication and effective teamwork</li></ul>

Customer Service Representatives Jobs in Greece | Other

Other Jobs in Greece

Accident Management Coordinator

Xplore Guest Experience Facilitator / Receptionist (541)

Property & Experience Commercial Manager (1734)

RMT Coordinator

Indirect Spend Procurement Specialist

Kitchen Designer

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