Customer Service / Call Center Jobs in Athens

20+ open positions from 7 companies

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About the Customer Service / Call Center Sector

The Customer Service and Call Center sector includes roles focused on client support, complaint resolution, and sales assistance across various industries. In Greece, this growing field offers numerous entry-level and supervisory positions with opportunities for skill development and career advancement. Working in this sector means enhancing customer experiences and building strong brand loyalty, essential for company success in competitive markets.

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Top Roles in This Sector

Most popular positions in the Customer Service / Call Center sector

Customer Service Representative
10+ positions
IT Support Specialist
4 positions
Marketing Specialist
1 positions
Intern
1 positions
Customer Service Manager
1 positions

Customer Service Representative

10+ positions

IT Support Specialist

4 positions

Marketing Specialist

1 positions

Intern

1 positions

Customer Service Manager

1 positions

Required Skills

Essential skills needed for Customer Service / Call Center positions

Communication
Essential
Teamwork
Essential
Microsoft Office
Very Common
English
Very Common
Customer Service
Common
CRM
Common

Communication

Essential

Ability to effectively convey information and ideas to others.

Teamwork

Essential

Ability to collaborate effectively with others to achieve common goals.

Microsoft Office

Very Common

Proficiency in Microsoft Office suite including Word, Excel, PowerPoint, and Outlook for office productivity.

English

Very Common

Ability to read, write, speak, and understand the English language effectively.

Customer Service

Common

Ability to assist and support customers effectively to ensure satisfaction and resolve issues.

CRM

Common

Expertise in Customer Relationship Management systems to manage and analyze customer interactions and data.

Additional Skills & Traits

Nice-to-have skills and soft skills that can help you stand out

Foreign Languages
CRM Systems
Pharmacy
Call Center
Farmakon
Public Service
Foreign Languages

Ability to communicate effectively in one or more languages other than the native language.

CRM Systems

Use of Customer Relationship Management software to manage interactions and data throughout the customer lifecycle.

Customer Focus

Ability to understand and meet the needs and expectations of customers effectively.

Customer Orientation

Ability to prioritize customer needs and deliver excellent service to enhance customer satisfaction.

Customer Service / Call Center Jobs in Athens

Latest opportunities from top employers

Kinsen Hellas

Kinsen Hellas

Customer Service Agent

Athens

Permanent
On Site
BFS Group

BFS Group

Πρακτική Άσκηση – Αναζήτηση Σπουδαστών

Athens

Internship
Hybrid
BFS Group

BFS Group

Υπάλληλοι Γραφείου για NOVA

Athens

Permanent
Hybrid
BFS Group

BFS Group

Υπάλληλοι Γραφείου για τη NOVA - ΑΠΟΓΕΥΜΑΤΙΝΗ απασχόληση

Athens

Permanent
Hybrid
BFS Group

BFS Group

Τηλεφωνική Εξυπηρέτηση Πελατών - Εισερχόμενες κλήσεις

Athens

Permanent
Hybrid
BFS Group

BFS Group

Υπάλληλοι Γραφείου για την Πανελλήνια Κάρτα Υγείας/Αθήνα

Athens

Permanent
Hybrid

Or explore related Customer Service / Call Center opportunities

Educational Background

Recommended education and qualifications for Customer Service / Call Center positions

Any Field
Computer Science
Telecommunications Engineering
Engineering
Computer Networks
Business Administration

Any Field

No specific academic field required; open to all educational backgrounds.

Computer Science

Study of computational systems, programming, algorithms, and software development.

Telecommunications Engineering

Study of communication systems, signal processing, and data transmission technologies.

Engineering

Study of applying scientific principles to design, build, and maintain structures and machines.

Seniority Distribution
Entry74%
Experienced22%
Manager4%
Experience Required
Average: 2 yrs

0-2 years

60%

3-5 years

40%

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