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We are looking for a detail-oriented, proactive, and data-driven&nbsp;CRM Executive&nbsp;to join our CRM team. In this role, you will be responsible for the setup, execution, and monitoring of customer lifecycle campaigns across various communication channels (Email, SMS, Push Notifications, Popups and more). Your goal is to ensure timely and error-free campaign delivery that enhances customer engagement, retention, and overall lifetime value.<ul><li>Execute CRM campaigns according to the CRM calendar and strategy, ensuring accurate targeting and segmentation.</li><li>Build and launch campaigns across multiple systems, ensuring technical accuracy and seamless execution.</li><li>Set up, test, and launch multi-channel campaigns.</li><li>Collaborate closely with CRM Managers, Content, Market and Design teams to ensure campaigns are aligned with brand guidelines and goals.</li><li>Monitor campaign performance and deliverability metrics, report issues or bottlenecks.</li><li>Ensure accurate A/B testing and support data collection for analysis and insights.</li><li>Maintain campaign documentation and execution logs.</li><li>Help to optimize customer automated journeys through campaign timing, frequency, and targeting adjustments.</li><li>Support in identifying and resolving technical issues with tools/platforms used.</li></ul>Requirements:<ul><li>1-2 years experience in a CRM, retention, or email marketing in iGaming</li><li>Understanding of CRM tools (e.g., Optimove, Customer.io, FastTrack).</li><li>Experience with HTML/CSS is a plus.</li><li>Understanding and passion for the key strategies and best practices that drive campaign deliverability.</li><li>Familiarity with A/B testing and performance analysis.</li><li>Strong attention to detail and organizational skills.</li><li>Data driven mindset with basic knowledge of Excel/Google Sheets and analytics tools.</li><li>Excellent written and verbal communication skills in English.</li><li>Ability to multitask and manage multiple campaigns at the same time.</li></ul>

CRM Executive

When it comes to being successful at Sportserve, there's more to it than just being really good at the technical stuff. It's also your ability to be an awesome problem solver. And here's the thing, we totally get that we can't all be experts in everything, right? So, it's all about having that thirst for knowledge and being passionate about learning. You'll also need amazing attention to detail, so if something seems off, you won't rest until you've figured out what's going on. We see ourselves as a cool group of people who love coming up with new ideas and making things happen. As long as you have a true passion for creating awesome stuff, you'll fit right in.What you will be getting up toWe are looking to hire an Engineer to join our global team in Technology.This is a challenging, fast-paced and exciting environment, with plenty of opportunities to influence and grow the technology area. Role DescriptionThe Junior Delivery Engineer role provides foundational support in maintaining CI/CD pipelines, managing basic platform/tooling and assisting in infrastructure automation tasks. This entry-level position is ideal for someone early in their DevOps journey who is eager to learn, grow and contribute within a collaborative, Agile engineering team.The Junior Engineer will work under the guidance of more senior team members, gaining hands-on experience with cloud platforms, containerization technologies like Docker and continuous integration workflows. A strong willingness to learn, good problem-solving skills and a proactive attitude are essential for success in this dynamic and fast-paced environment.The key values that we strive towards in TechnologyOwnership, Continuous Improvement Mindset, Trust and Honesty Delivery Engineering TeamDelivery Engineering is an internal platform team focused on building and improving systems to accelerate the delivery of software and infrastructure. Our team’s first target will be enabling DevOps practices due to its direct impact on the overall processes and culture.The primary goal of Delivery Engineering is to build the “Golden Path” to production by automating and concentrating improvements around bottlenecks such as Integration points and handoffs. We will work closely with Development teams to break down silos, helping to build more resilient pipelines, continuously improve the delivery system and help with the adoption of better overall delivery practices/processes.Currently reviewing the future possibility to become a fully supportive On-Call operational team. Key Responsibilities<ul><li>Assist in implementing and maintaining CI/CD pipelines, any infrastructure automation and application deployment processes</li><li>Focuses on the day-to-day supportability and maintenance of our tools and platforms</li><li>Collaborate with the team to troubleshoot and resolve issues, shadowing and learning from Mid and Senior-level Engineers</li><li>Aligns to incident response processes, helping with root cause analysis and problem resolution during incident management sessions</li><li>Take ownership and pride in the work delivered, ensure what is delivered is of quality and takes into account maintainability and supportability processes</li><li>Promoting excellence in documentation and visibility by proactively equipping ourselves with the right tools like operating procedures (SOPs) and architectural diagrams</li><li>Engage in platform modernization and DevEx improvement initiatives under guidance</li><li>Understand the importance of and be a strong advocate for non-functionals eg. monitoring, alerting, logging</li></ul>Requirements<ul><li>0–2 years of experience in any DevOps, Platform or Delivery Engineering environment</li><li>Exposure to CI/CD pipelines and basic infrastructure concepts through internships, academic projects or entry-level roles.</li><li>Familiarity with software development lifecycle (SDLC) and version control practices.</li><li>Any basic exposure to Terraform or similar Infrastructure-as-Code tools</li><li>Familiarity with CI/CD principles and any hands-on experience with tools like GitLab CI, GitHub Actions or Jenkins</li><li>Introductory knowledge of Docker (like Docker Engine, Docker Compose) and different containerized environments</li><li>Helping in the supportability, including any Customer-facing communications, for all our Delivery Engineering platforms and tooling maintenance</li><li>Basic scripting and automation practices desirable, like Python (or other language), Bash/Shell, YAML and including any Development frameworks</li><li>Hands-on and practical knowledge of the Linux operating system for effective troubleshooting activities</li><li>Awareness of any cloud infrastructure principles (like AWS, GCP or OCI), understanding basic principles of secure software delivery is a plus</li><li>Familiar with Observability tools like Grafana or Prometheus, understanding the importance of giving the correct visibility to our platforms and environments</li><li>We highly value ownership and initiative with capabilities to drive projects independently with an organized and mindful delivery timelines approach</li><li>Dealing with changes on a daily basis in a very dynamic work environment</li><li>Good communication and collaboration abilities, with responsibility and proactivity in seeking support or clarifications</li></ul>

Junior Delivery Engineer

We are looking to hire a Lead Delivery Engineer (DevOps &amp; CI/CD Leadership),&nbsp;to join our global team in Technology.This is a challenging, fast-paced and exciting environment, with plenty of opportunities to influence and grow the technology area.Role DescriptionThis role is critical in shaping and guiding the technical strategy and execution of platform engineering efforts, with a strong focus on modernizing infrastructure, scaling CI/CD capabilities and championing engineering excellence across the organization. The ideal candidate brings deep experience in cloud-native platforms, infrastructure as code and automation—paired with a strong leadership presence and a collaborative DevThe key values that we strive towards in TechnologyOwnership, Continuous Improvement Mindset, Trust and Honesty Delivery Engineering TeamDelivery Engineering is an internal platform team focused on building and improving systems to accelerate the delivery of software and infrastructure. Our team’s first target will be enabling DevOps practices due to its direct impact on the overall processes and culture. The primary goal of Delivery Engineering is to build the “Golden Path” to production by automating and concentrating improvements around bottlenecks such as Integration points and handoffs. We will work closely with Development teams to break down silos, helping to build more resilient pipelines, continuously improve the delivery system and help with the adoption of better overall delivery practices/processes.Currently reviewing the future possibility to become a fully supportive On-Call operational team.Ops mindset. The Lead Delivery Engineer (DevOps &amp; CI/CD Leadership)&nbsp;will act as a technical mentor and cross-team enabler, driving alignment, reliability and innovation in a fast-paced, agile environment. Key Responsibilities<ul><li>&nbsp;Proven experience leading the design of scalable delivery platforms and CI/CD pipelines</li><li>Mentorship and guidance for Junior and Mid-level engineers; enabling a culture of continuous learning and growth</li><li>Collaboration with product and engineering teams to align and efficiently balance the platform capabilities with delivery needs</li><li>Own and drive cross-team technical initiatives and migrations to modernized platforms (e.g., Jenkins to GitLab-CI)</li><li>Ensuring always high standards in platform reliability and providing developer experience (DevEx) and taking into account security, capacity and performance</li><li>Contribute to hiring efforts, onboarding processes and knowledge sharing</li><li>Support the team in Incident management and response embedding operational excellence in our processes</li><li>Champion cost awareness at all levels, based on facts and with main focus on observability and performance optimization</li><li>Improve the team skill set by increasing and sharing knowledge, thus setting the quality and precision engineering benchmark</li><li>Understand the importance of and be a strong advocate for non-functionals eg. monitoring, alerting, logging</li></ul>Requirements<ul><li>8+ years of experience in Senior or previous Lead for infrastructure, DevOps or platform engineering roles</li><li>Proven experience leading engineering projects or teams, on the technical and managerial side, as this is a 50/50 role</li><li>Demonstrated ability to influence cross-functional teams and stakeholders, with focus on prioritization and driving the implementation on our dynamic environment</li><li>Experience with cloud-native platforms (e.g., OCI, GCP) and particularly with Kubernetes (K8S) ecosystems</li><li>Deep demonstrable expertise in the following key platforms and technologies:</li><li>CI/CD tools and deployments best practices (e.g., GitLab CI/CD, FluxCD)</li><li>Infrastructure as Code (Terraform, Helm, Ansible)</li><li>Kubernetes, Docker Engine, Docker Compose and container orchestration</li><li>Monitoring and observability tools (e.g., Prometheus, Grafana, ELK)</li><li>Track record of modernizing platforms, improving deployment processes and driving engineering efficiency able to drive and influence other teams</li><li>Strong scripting/coding ability (Bash) and in any Programming Language (like Golang)</li><li>Understanding of security best practices, SRE principles with focus on cost optimizations in cloud environments</li><li>Ability to evaluate and implement modern platform tooling with extensive experience and in-depth knowledge of the Linux operating system for effective troubleshooting activities</li><li>Problem-solving with ability to deep dive into problems to find the underlying issues</li><li>Dealing with changes on a daily basis in a very dynamic work environment</li></ul> Other Required Skills and Expectations<ul><li>Influential communication, able to clearly articulate technical strategies to both technical and non-technical stakeholders and driving teams towards a same goal</li><li>Leadership by example which demonstrates constant accountability, integrity and professional posture. Embedding and encouraging a culture of continuous learning, collaboration and improvement</li><li>Team Empowerment and Mentoring, actively supporting the growth of Junior and</li><li>Mid-level engineers through guidance and feedback (1-on-1s, upskilling sessions)</li><li>Able to jump on conflict resolution when required, navigating interpersonal conflicts with empathy and objectivity. Promoting a psychologically safe environment where diverse opinions are respected and encouraged</li><li>Strategic thinking and prioritization aligning team efforts through well-informed decisions under pressure, balancing long-term vision with possible short-term needs</li><li>Embraces change and leads others through ambiguity and transformation, at the same time that encourages experimentation and innovation while managing risks thoughtfully</li><li>Proven practical emotional intelligence, understanding and respecting our team dynamics and adapting the leadership style accordingly</li><li>Collaboration with cross-functional influence, building trust and credibility across the organization through reliable delivery and efficient partnership activities</li></ul>

Lead Delivery Engineer (DevOps & CI/CD Leadership)

We are looking to hire an Engineer to join our global team in Technology.This is a challenging, fast-paced and exciting environment, with plenty of opportunities to influence and grow the technology area.DescriptionThis role plays a key part in modernizing infrastructure, optimizing CI/CD pipelines and enabling developer productivity through platform tooling and automation. The ideal candidate has strong experience with cloud platforms, infrastructure as code and a DevOps mindset, thriving in a collaborative, agile environment.The Senior Engineer will play a pivotal role alongside all areas of Technology to ensure that technical solutions are aligned across teams, deliver value to the customers as well as ensuring consistent monitoring, logging and alerting.The key values that we strive towards in TechnologyOwnership, Continuous Improvement Mindset, Trust and HonestyDelivery Engineering TeamDelivery Engineering is an internal platform team focused on building and improving systems to accelerate the delivery of software and infrastructure. Our team’s first target will be enabling DevOps practices due to its direct impact on the overall processes and culture.The primary goal of Delivery Engineering is to build the “Golden Path” to production by automating and concentrating improvements around bottlenecks such as Integration points and handoffs. We will work closely with Development teams to break down silos, helping to build more resilient pipelines, continuously improve the delivery system and help with the adoption of better overall delivery practices/processes.Currently reviewing the future possibility to become a fully supportive On-Call operational team.Key Responsibilities<ul><li>Own and drive the modernization of our CI/CD pipelines, cloud infrastructure and platforms automation</li><li>Working closely with development teams, platform engineers and security to optimize deployment processes, proficient in Agile practices</li><li>Focus on enhancing our reliability and streamline DevEx supporting directly our money-revenue development teams</li><li>Ensure effective incident response, root cause analysis and problem resolution during incident management sessions, lead into live production issues</li><li>Take ownership and pride in the work you deliver, ensure what is delivered is of quality and takes into account security, capacity and performance</li><li>Promoting excellence in documentation and visibility by proactively equipping ourselves with the right tools like operating procedures (SOPs) and architectural diagrams</li><li>Improve the team skill set by increasing and sharing knowledge, thus setting the quality and precision engineering benchmark</li><li>Understand the importance of and be a strong advocate for non-functionals eg. monitoring, alerting, logging</li></ul>Requirements<ul><li>5+ years of experience in DevOps oriented roles, including and similar to Site Reliability Engineering or Platform Engineering roles</li><li>Strong experience with CI/CD tools and platforms like GitLab CI, Nexus, SonarQube</li><li>Experience with CI/CD pipeline optimizations, like improving Docker image build performance and artifact caching techniques</li><li>Proficiency in Infrastructure as Code (IaC) using Terraform, Ansible</li><li>Practical experience with cloud platforms (OCI preferred), familiarity with networking, security, and platform resilience in cloud environments</li><li>Solid understanding and design experience with Kubernetes (K8S) platform, containerization (Docker) and orchestration patterns</li><li>Able to plan and drive migration activities from legacy applications to modernized cloud platforms and workloads</li><li>Deploy and manage Kubernetes applications using Helm charts, Kustomize, maintaining CI/CD pipelines for Kubernetes workloads</li><li>Implement GitOps workflows and manage Infrastructure with tools like</li><li>FluxCD/ArgoCD</li><li>Experience with Observability tools like Grafana, Prometheus, ELK, OCI Observability</li><li>Extensive experience and in-depth knowledge of the Linux operating system for effective troubleshooting activities</li><li>Problem-solving with ability to deep dive into problems to find the underlying issues</li><li>Attention to detail, dig into understanding what is needed rather than what may be requested</li><li>Dealing with changes on a daily basis in a very dynamic work environment</li><li>Ability to demonstrate the value of changes introduced and with the ability to translate technical concepts for non-technical stakeholdersProven communication and collaborative skills while working with 3rd parties</li></ul>

Senior Delivery Engineer

We are seeking a visionary and hands-on leader to drive AI innovation and elevate our enterprise-wide Business Intelligence capabilities. In this career-defining role, you will shape strategy, execution, and delivery across AI, BI, and Site Reliability Engineering (SRE) teams -&nbsp;ensuring scalable intelligence solutions, impactful data insights, and a strong alignment between technology and business goals.As the Head of the Technical Department, you will oversee people leadership, delivery outcomes, project execution, and cross-functional collaboration with product, engineering, and business teams. You will thrive in a fast-paced, high-growth environment where agility, innovation, and cross-team coordination are essential.What you'll be getting up to:<ul><li>Working across a number of business areas providing development, maintenance and support.</li><li>Working as part of a team and occasionally working solo on development pieces of work as the business needs arise.</li><li>Take ownership for the overall planning, execution and success of complex technical projects.</li><li>Define and execute the BI roadmap, including data warehousing, reporting, and analytics frameworks to democratise data access.</li><li>Establish data governance policies (quality, security, compliance) and oversee BI tooling (Looker, Preset).</li><li>Drive adoption of self-service BI and collaborate with stakeholders to identify KPIs/metrics that align with business goals.</li><li>Design and implement tools that help engineering teams focus on shipping features, while making sure we're building infrastructure that is cost efficient, secure and reliable.</li><li>Partner with external providers like GCP and others to ensure collaboration and allow us to build relationships make the best use of their platforms.</li><li>Partner with product teams to integrate AI/ML insights into business processes and customer-facing features.</li><li>Architect scalable BI systems (ETL pipelines, data lakes, real-time dashboards) and optimise AI/ML workflows.</li><li>Partner with executives to translate business needs into BI-driven insights and AI use cases.</li><li>Mentor BI &amp;&nbsp;AI Engineers, Data Analysts, and SREs fostering a culture of innovation and collaboration.</li><li>Collaborate with other engineers and leaders across the company and ensure all our tools have the expected impact.</li><li>Lead Agile delivery of projects, balancing short-term wins with long-term strategic investments.</li><li>Help identify probable causes and provide immediate solution during an incident.</li><li>Contribute significant ideas for making the applications user friendly.</li><li>Participate in cutting edge research in artificial intelligence and machine learning applications.</li></ul>You'll have...<ul><li>Proven demonstrated expertise in problem solving and technical innovation.</li><li>Technical experience in distributed systems, including: Databases, Caching, Inter-Service Communication, Networking, Microservices and Cloud Services.</li><li>Excellent communication, people, project, and stakeholder management skills.</li><li>Experience with Cloud platforms such as Google Cloud Platform.</li><li>Excellent knowledge of API development, Microservices, Web Sockets.</li><li>Proving track record in designing or managing high performance, highly available and scalable systems.</li><li>Research or Industry experience in Artificial Intelligence, Machine Learning (ML) models, ML infrastructure, OCR, Chatbots and Voice bots, Natural Language Processing or Deep Learning.</li><li>Ability to organise and manage multiple priorities.</li><li>Ability to deliver short term results while investing in long term strategic solutions.</li><li>Self-starter, and Self-motivated and able to learn independently.</li><li>Team player who is eager to help others to succeed.</li><li>Hands-on experience in data warehousing (Snowflake, Big Query), ETL tools (Nifi, Informatica, Talend), and visualisation platforms (Looker, Preset).</li><li>Proven track record in deploying ML models (NLP, OCR, recommendation systems) at scale.</li><li>Experience with AIOps tools (MLflow, Kubeflow) and cloud AI services (GCP AI Platform, Vertex AI).</li><li>Experience with BI tools (e.g., SQL, Big query), data visualization, and AI/ML frameworks (TensorFlow, PyTorch, ScikitLearn, Large language models, Large multimedia models, Embeddings models, RAG based application, Light GBM, Agentic AI application/automation).</li><li>Intermediate knowledge of Big Data tools (Spark, Hadoop) and real-time analytics (Kafka, Flink, Pub/Sub).</li><li>Proficiency in SQL, Python, and advanced analytics (e.g., segmentation, forecasting).</li><li>Knowledge of data governance frameworks (GDPR, CCPA) and metadata management.</li></ul>Requirements:<ul><li>Bachelor's degree in Computer Science, or related technical field, or equivalent work experience.</li><li>10 years of hands-on technical leadership and people management experience.</li><li>5 years hands-on strong programming experience in one of the following: Python, Rust, golang, Python, Java or C++, Kotlin.</li><li>Successfully managed teams of 15+ engineers, BI analysts, and data scientists.</li><li>Excellent command of the English language - written &amp; spoken.</li></ul>Preferred qualifications<ul><li>Master's degree or PhD in Computer Science or related degree.</li><li>10 years of relevant industry experience, with 5 years of technical leadership and people management experience (managing teams of 21 or more developers).</li><li>Experience designing large-scale AI/BI platforms from the ground up.</li><li>Prior experience integrating AI into customer-facing applications.</li><li>Familiarity with AIOps, real-time analytics, and observability tools.</li></ul>

Head of BI & AI

We are looking to hire a Service Desk Lead Engineer to join our global team in Technology to oversee and drive excellence within our&nbsp;Tier 2 - Global Service Desk Team. As a key technical leader, you will ensure efficient incident resolution, problem management and service request fulfillment while upholding ITIL best practices. This role is pivotal in&nbsp;bridging Tier 1 and Tier 3 support teams&nbsp;as well as implementing process improvements while maintaining high customer satisfaction through proactive support strategies.As the Service Desk Engineer Lead you will play a crucial role in&nbsp;mentoring engineers, managing escalations&nbsp;and&nbsp;improving service quality. You will work closely with&nbsp;cross-functional teams to enhance operational efficiency&nbsp;and&nbsp;drive automation&nbsp;in collaboration with other technical teams.A deep understanding of&nbsp;ITIL frameworks, strong technical expertise&nbsp;and&nbsp;leadership skills&nbsp;is a requirement for this position. In addition, key values that we strive towards in the Technology are:<ul><li>Ownership</li><li>Continuous Improvement Mindset</li><li>Trust</li><li>Honesty</li></ul> Key Responsibilities<ul><li>Lead and oversee the Tier 2 - IT Service Desk team, ensuring high-quality support and adherence to SLAs.</li><li>Act as the primary escalation point for complex technical issues before engaging Tier 3 support.</li><li>Ensure effective incident response, root cause analysis and problem resolution in</li><li>alignment with ITIL principles.</li><li>Work closely with Tier 1 and Tier 3 teams to establish clear escalation and de-escalation pathways.</li><li>Implement and maintain ITIL-based best practices in service requests, incident, problem and change management.</li><li>Continuously refine service management workflows to improve response times and service quality.</li><li>Own and optimize the Knowledge Management system, ensuring updated documentation and SOPs.</li><li>Drive automation and self-service improvements with the aim in reducing manual ticket resolutions.</li><li>Monitor, report and analyze service desk performance metrics to drive efficiency improvements.</li><li>Mentor, coach and develop Tier 2 engineers providing training and career growth opportunities.</li><li>Conduct regular performance reviews, training sessions and knowledge-sharing initiatives.</li><li>Foster a collaborative and high-performance culture within the service desk team.</li><li>Act as a key liaison between Service Desk and Business Units to ensure alignment.</li><li>Provide clear and proactive communications to users and stakeholders during incidents and outages.</li><li>Gather and analyze customer feedback to enhance service experience and engagement.</li><li>Contribute by presenting insights and recommendations for continuous improvement.&nbsp;</li></ul> Requirements<ul><li>5+ years of experience in IT Service Desk / End-User Support with at least 2 years in a leadership role.</li><li>Strong experience with ITIL framework preferably ITIL v4 certified.</li><li>Expertise in incident, problem and change management processes.</li><li>Hands-on experience supporting Windows, macOS, and Linux environments.</li><li>Proficiency in networking basics (TCP/IP, VPN, DNS, DHCP, firewalls).</li><li>Familiarity with enterprise ticketing systems (ServiceNow, Jira, or similar).</li><li>Knowledge of PowerShell, scripting, and automation is a plus.</li><li>Proven ability to lead and mentor technical teams.</li><li>Strong problem-solving skills and the ability to handle high-pressure incidents.</li><li>Excellent communication skills, with the ability to translate technical concepts for non-technical stakeholders.</li><li>Proficient working experience with communication tools and platforms i.e. Slack, Statuspage, Google Chat and others</li><li>Customer-focused mindset with a passion for delivering high-quality IT support services.</li><li>Strong analytical skills to assess trends, identify issues and drive continuous improvement.&nbsp;</li></ul>

Lead Service Desk Engineer

We are looking to hire an Senior Enterprise IT&nbsp;Engineer&nbsp;to join our global team in Technology. This is a challenging, fast-paced and exciting environment, with plenty of opportunities to influence and grow the technology area.We are seeking a skilled and experienced&nbsp;Senior Enterprise&nbsp;IT Engineer to join our dynamic IT department. This role offers the opportunity to work with cutting-edge technologies, support critical IT systems and services, and contribute to the success of our organisation.The Senior Enterprise&nbsp;IT Engineer will also be driving consistency, operational excellence and an excellent customer service to our internal customersThe key values that we strive towards in the Technology are:<ul><li>Ownership</li><li>Continuous Improvement Mindset</li><li>Trust</li><li>Honesty</li></ul> Key Responsibilities<ul><li>Provide technical support and troubleshooting assistance for IT systems, infrastructure and services, including servers, networks and end user devices.</li><li>Monitor and maintain the performance, availability, and security of IT end users systems and services, proactively identifying and addressing potential issues and vulnerabilities.</li><li>Configure, deploy and manage IT systems and services to support business operations, ensure scalability, reliability and security and promote innovation and efficiency.</li><li>Collaborate with other IT teams, departments, and stakeholders to implement IT projects, initiatives, and enhancements, ensuring alignment with organisational goals and objectives.</li><li>Participate in the planning, design and implementation of IT solutions, including hardware, software and cloud-based services, to meet the evolving needs of the organisation.</li><li>Document technical configurations, procedures and troubleshooting guidelines for IT systems and services, ensuring accurate and up-to-date documentation for reference and training purposes which will be used by other teams.</li><li>Assist with user training and support activities to help end users effectively utilise IT systems and tools, resolve technical issues, and optimise productivity and efficiency.</li><li>Stay current with emerging technologies, industry trends, and best practices related to IT systems, infrastructure and services and apply knowledge to drive innovation and continuous improvement.</li><li>Provide technical expertise and guidance to other IT team members, serving as a subject matter expert in specific areas of IT systems and services.</li></ul> Required QualificationsList of skills we think you need:<ul><li>Working knowledge in end user computing &amp; networking troubleshooting (TCP/IP, DNS and SMTP).</li><li>Strong expertise in IT infrastructure, systems administration, network management and end user support services.</li><li>Working Experience with Google Workspace.</li><li>Working Experience with Service Management or Ticketing Tools.</li><li>Proven communication skills, written and verbal. Able to address all levels within the organisation and has the ability to address conflicts constructively.</li><li>Ability to read &amp; analyse business processes, procedures, training material.</li><li>Strong analytical &amp; problem solving abilities.</li><li>Good understanding of Client server &amp; web based application architectures.</li><li>Service oriented demeanour is a must.</li><li>Driving change and handling difficult situations.</li><li>Strong problem-solving skills, attention to detail, and ability to work independently and collaboratively in a fast-paced environment.</li><li>Proficiency in deploying and managing IT systems and services in a heterogeneous environment, including Windows, Linux, and cloud-based platforms.</li></ul>List of skills we'd love you to have:<ul><li>Experience with Service Delivery, Incident Management, Change and Problem Management Process.</li><li>Experience with ITIL methodologies, end-to-end support and/or related practices.</li></ul>

Platform Engineer

Senior Enterprise IT Engineer

&nbsp;We are looking to hire a talented CCoE Engineer to join our global team in Technology. This is a challenging, fast-paced, and exciting environment with ample opportunities to influence cloud strategy, drive best practices, and ensure the efficient operation of our cloud ecosystem.As part of the Cloud Center of Excellence, you will work closely with cross-functional teams to ensure the stability, security and scalability of our cloud ecosystem. You’ll support the adoption of cloud best practices, foster automation, and help maintain robust standards for monitoring, alerting and security across our hybrid cloud environment. List of skills we think you'll need Core Skills<ul><li>Contribute towards cloud adoption and best practices across the organization.</li></ul>Agile Practices<ul><li>Good knowledge of working within agile methodologies</li></ul>Adaptability<ul><li>Be able to adapt within a dynamic environment that has shifting priorities and uses emerging technologies.</li></ul>Communication &amp; Problem Solving<ul><li>Work collaboratively with stakeholders to resolve cloud-related issues</li></ul> Technical skills:&nbsp;Cloud Expertise<ul><li>Experience with the setup of a major cloud provider, particular focus on Oracle Cloud and Hybrid being a bonus</li></ul>Networking<ul><li>Knowledge of Cloud Networks, VPCs, Hybrid Connectivity etc</li><li>Familiarity with protocols such as BGP/DNS within the cloud</li><li>context a bonus</li></ul>Security<ul><li>Knowledge of security measures in a cloud context. Such as IAM, firewalls, encryption at rest, etc.</li></ul> Design &amp; Architecture<ul><li>Able to assist creation of scalable, resilient and cost-effective</li><li>cloud solutions</li></ul> MindsetOwnership and Accountability<ul><li>Take pride in delivering cloud solutions of high quality that are</li><li>secure, resilient and performant</li></ul>CI<ul><li>Participate in automation and iterative improvements to our</li><li>cloud platforms and processes.</li></ul>Collaboration and Mindset<ul><li>Contribute to a culture of knowledge sharing, creativity and</li><li>continuous improvement</li></ul>Advocate for NF Requirements<ul><li>Understand and support our non-functional requirements (e.g.</li><li>Observability, Security) and be able to advocate their</li><li>importance to stakeholders.</li></ul> **We warmly invite applications in English.

CCoE Engineer

What you'll be getting up to:&nbsp;&nbsp;We are looking to hire a talented Lead CCoe Engineer to join our global team inTechnology. This is a challenging, fast-paced, and exciting environment with ampleopportunities to influence cloud strategy, drive best practices, and ensure theefficient operation of our cloud ecosystem.As part of the Cloud Center of Excellence, you will play a critical role in shaping andexecuting our cloud strategy. This includes designing, implementing, and scalingcloud services, fostering automation and optimization, and ensuring alignment acrossteams. You will help to drive standards for monitoring, alerting, and security tomaximize the value of cloud technologies for our customers. This will require workingclosely with other teams within Infrastructure and Platform such as Security and SRE toenable us collectively to build a resilient, secure cloud platformList of skills we think you'll need&nbsp; Leadership Skills<ul><li>Motivate and lead your team, fostering personal and professional growth.&nbsp;</li><li>Drive cloud adoption and best practices across the organization.&nbsp;</li><li>Guide cross-functional teams through change and challenging situations.</li></ul>Agile Practices<ul><li>Proficient in Agile methodologies to manage projects and priorities effectively.</li></ul>Adaptability&nbsp;<ul><li>Thrive in a dynamic environment with shifting priorities and emerging technologies.</li></ul>Communication &amp; Problem Solving<ul><li>Communicate effectively with stakeholders at all levels.</li><li>Identify and resolve complex cloud-related issues.</li></ul>Process Management<ul><li>Define and maintain processes to ensure operational excellence.</li></ul>Technical SkillsCloud Expertise<ul><li>&nbsp;Deep understanding of the setup of major cloud providers&nbsp;</li><li>&nbsp;Deep understanding of private cloud</li><li>Particular focus on Oracle Cloud being a bonus</li></ul>Networking&nbsp;<ul><li>&nbsp;Proficient in Cloud Networks, VPCs, Hybrid Connectivity etc</li><li>Proficient in knowledge of protocols such as BGP/DNS within the cloud context</li></ul>Security&nbsp;<ul><li>Proficient with security measures such as IAM, firewalls, encryption and cloud compliance and security frameworks within the cloud context</li></ul>Design &amp; Architecture<ul><li>Strong architectural design skills to help guide the creation of scalable, resilient and cost effective cloud solutions</li></ul>MindsetOwnership and Accountability<ul><li>Take pride in delivering and maintaining cloud solutions of high quality that are secure, resilient and performant</li></ul>CI<ul><li>Automate and iterate on processes, keeping pace with the latest innovations offered by Cloud</li></ul>Collaboration and Mindset<ul><li>We are at the beginning of our Hybrid Cloud adoption. Fostering a culture of knowledge sharing, creativity and continuous improvement are key.</li><li>Working with other teams such as Networks and SRE to ensure that the cloud systems are built to an excellent standard.</li></ul>Advocate for NF RequirementsAdvocate for<ul><li>cloud adoption</li><li>security aspects</li><li>Monitoring, alerting and logging</li></ul>**We warmly invite applications in English.

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Θέσεις Εργασίας Ελλάδα, Sportserve

crm executive

Sportserve

junior delivery engineer

Sportserve

lead delivery engineer (devops & ci/cd leadership)

Sportserve

senior delivery engineer

Sportserve

head of bi & ai

Sportserve

lead service desk engineer

Sportserve

platform engineer

Sportserve

senior enterprise it engineer

Sportserve

ccoe engineer

Sportserve

lead ccoe engineer

Sportserve