Πληροφορική

Κέντρο Εξυπηρέτησης / Call Center

Αποθήκη / Logistics

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Aoristou

FullTime

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As part of our ongoing growth, Imerys is redesigning its Credit Management structure, focusing on harmonizing and standardizing processes, while adapting credit policies across Europe. We are committed to enhancing our cash flow strategies, analyzing payment patterns, and identifying risks through data-driven insights. As part of this transformation, we are establishing a dedicated Collections team to further strengthen our collections process and contribute to the success of our finance team.We are actively looking for a French-speaking professional to join our international collection team and support our entities across the Francophone region.What We Offer<ul><li>Competitive compensation package</li><li>Hybrid work model</li><li>A dynamic, multicultural team with opportunities for personal and professional growth</li><li>Access to continuous learning and development programs</li><li>Health insurance and other benefits tailored to your needs</li><li>Recognition as part of a Great Place to Work company culture</li><li>The chance to work in a global environment, collaborating with colleagues from across Europe and beyond</li></ul> &nbsp;Your Responsibilities<ul><li>Contact customers via phone and email to follow up on unpaid invoices</li><li>Send Statement of Accounts and dunning letters</li><li>Identify and resolve payment or billing issues in a timely and professional manner</li><li>Maintain accurate records of all interactions and payment commitments</li><li>Collaborate with internal departments to resolve issues impacting collections</li><li>Prepare and present reports on collections activities and account statuses to management</li><li>Develop and maintain strong relationships with clients to facilitate collections and resolve any disputes</li><li>Assess customer payment behaviors, identifying potential financial risks early</li><li>Mentor and support junior team members, providing guidance on best practices and negotiation techniques</li></ul> &nbsp;Qualifications<ul><li>&nbsp;Bachelor's degree in Accounting, Finance or Business is considered as a plus</li><li>+4 years of relevant experience in Accounting/ Collections/ Credit or related financial services roles</li><li>Fluent in English and French (any other language is considering as a plus)</li><li>Experience with ERPs (experience with SAP will be a plus)</li><li>Working knowledge in Ms Office and/ or G sheets&nbsp;</li><li>Leadership experience or previous mentoring of junior team member</li><li>Having worked in a SSC environment would be a key asset</li><li>Strong communication and interpersonal skills, with the ability to negotiate with key accounts</li><li>Team management skills, with a focus on building a collaborative and motivated team</li><li>Positive attitude and a commitment to providing exceptional service to clients</li><li>Expertise in data analysis and reporting, with the ability to translate insights into actionable strategies</li><li>Comfortable working with targets</li></ul> &nbsp;Why Join Imerys?At Imerys, we believe in fostering a work environment where employees can thrive. By joining our team, you’ll have the opportunity to work in a supportive, innovative, and collaborative environment. We are committed to providing our employees with the tools and resources needed to succeed and grow in their careers.If you are passionate about collections, speak multiple languages, and want to be part of a leading global company, we want to hear from you!

Collections Specialist (French Speaker)

As part of a global IT Harmonization initiative, Imerys Group implemented a global CRM solution usingSalesForce.com platform for all its commercial processes and regrouping as of now approx. 2000 users.The Salesforce Developer is a key contributor to this global CRM platform, responsible for designing, developing, and implementing custom solutions that address Imerys' unique business needs. Working closely with product owners, administrators, and business stakeholders, the Salesforce Developer translates business requirements into robust, scalable solutions within the Salesforce ecosystem. This role includes creating custom features using Apex, Lightning Web Components, and other Salesforce tools to enhance functionality, streamline processes, and ensure seamless integration with other systems, ultimately supporting Imerys’ vision for efficient, user-centered CRM solutions.What We Offer:<ul><li>Competitive compensation package</li><li>Hybrid work model</li><li>A dynamic, multicultural team with opportunities for personal and professional growth</li><li>Access to continuous learning and development programs</li><li>Health insurance and other benefits tailored to your needs</li><li>Recognition as part of a Great Place to Work company culture</li><li>The chance to work in a global environment, collaborating with colleagues from across Europe and beyond</li></ul>Your Responsibilities:<ul><li>Capture, design, and implement robust Salesforce platform solutions, particularly within the Manufacturing Cloud, using industry best practices.</li><li>Develop custom applications and enhancements using Apex, Visualforce, Lightning Components, and other Salesforce technologies.</li><li>Participate in technical design sessions and contribute to solution discussions and ensure alignment with client business objectives and Imerys’ strategic goals.</li><li>Provide expert-level technical assistance, troubleshooting, and support for bug fixes, enhancements, and user issues related to the Salesforce platform.</li><li>Engage in continuous improvement initiatives to enhance application design, development practices, and overall platform performance.</li><li>Execute unit, performance, and user acceptance tests to ensure that developed solutions meet the highest quality standards.</li><li>Identify, communicate, and mitigate risks and vulnerabilities through training and technical demonstrations for opp staff.</li><li>Work closely with cross-functional teams, providing hands-on expertise and guidance on technical issues and solutions.</li><li>Collaborate with senior developers to analyze and resolve technical challenges</li></ul>Qualifications:<ul><li>Bachelor's degree in Information Technology, Business Administration, or a related field.</li><li>2+ years of Salesforce development experience, with a focus on Lightning components for Sales Cloud and Service Cloud</li><li>Fluent or native English speaker</li><li>Experience of working on Agile project</li><li>Experience of working within a culturally diverse global company</li><li>Platform Developer I certification required. Additional certifications in Salesforce Manufacturing Cloud or Lightning are a plus.</li><li>Strong knowledge of Salesforce platform best practices, security model, and coding guidelines. Proficient in Apex, SOQL, SOSL, SQL, HTML, CSS, and JavaScript.</li><li>Experience with Salesforce integration tools (e.g., REST, SOAP APIs).</li><li>Proven ability to manage multiple tasks in a fast-paced environment and adapt to changing business requirements.</li><li>Strong problem-solving skills with a proactive approach to identifying areas for improvement and implementing effective solutions.</li><li>Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical audiences and collaborate across teams.</li></ul>Why Join Imerys?At Imerys, we believe in fostering a work environment where employees can thrive. By joining our team, you’ll have the opportunity to work in a supportive, innovative, and collaborative environment. We are committed to providing our employees with the tools and resources needed to succeed and grow in their careers.If you are passionate about salesforce and want to be part of a leading global company, we want to hear from you!

Salesforce Lightning Developer

In 2019, we established our first Shared Service Center (SSC) in Greece, with the goal of streamlining and optimizing financial operations for our entities across Europe. Today, the SSC plays a key role in our financial operations and has been recognized as a Great Place to Work, reflecting our commitment to quality, employee support, and a positive work environment.As part of our ongoing growth, Imerys is redesigning its Credit Management structure, focusing on harmonizing and standardizing processes, while adapting credit policies across Europe. We are committed to enhancing our cash flow strategies, analyzing payment patterns, and identifying risks through data-driven insights. As part of this transformation, we are establishing a dedicated Collections team to further strengthen our collections process and contribute to the success of our finance teamWe are actively looking for Italian-speaking professionals to join our international collection team and support our entities across the Italian phone region.&nbsp;What We Offer<ul><li>Competitive compensation package</li><li>Hybrid work model</li><li>A dynamic, multicultural team with opportunities for personal and professional growth</li><li>Access to continuous learning and development programs</li><li>Health insurance and other benefits tailored to your needs</li><li>Recognition as part of a Great Place to Work company culture</li><li>The chance to work in a global environment, collaborating with colleagues from across Europe and beyond</li></ul> &nbsp;Your Responsibilities<ul><li>Assist in the collection of outstanding debts through effective communication via phone and email</li><li>Maintain accurate records of customer interactions and account statuses in our CRM system</li><li>Send Statement of Accounts and dunning letters</li><li>Collaborate with internal departments to resolve issues impacting collections (payment behavior, billing issues, credit notes, …)</li><li>Identify and escalate complex account issues to appropriate team members</li><li>Prepare and present reports on collections activities and account statuses to management</li><li>Support the overall goals of the finance team and contribute to continuous improvement initiatives</li></ul> &nbsp;Qualifications<ul><li>Bachelor's degree in Accounting, Finance, or Business is a plus</li><li>0-2 years of relevant experience in Accounting, Collections, Credit, or related financial services roles</li><li>Fluency in English and Italian (additional languages are a plus)</li><li>Experience with ERPs (SAP experience is a plus)</li><li>Competent knowledge in Microsoft Office and/or Google Sheets</li><li>Ability to adapt to changing situations and willingness to learn</li><li>Strong time management and organizational skills</li><li>Excellent communication skills with a focus on customer relations</li><li>A proactive, solution-oriented approach to tasks</li></ul> Why Join Imerys?At Imerys, we believe in fostering a work environment where employees can thrive. By joining our team, you’ll have the opportunity to work in a supportive, innovative, and collaborative environment. We are committed to providing our employees with the tools and resources needed to succeed and grow in their careers.If you are passionate about collections, speak multiple languages, and want to be part of a leading global company, we want to hear from you!om the HR contact responsible for the role.

Collections Specialist (Italian Speaker)

Imerys est un leader mondial des solutions de spécialités à base minérale, améliorant la vie quotidienne grâce à nos produits innovants. Nous vivons une transformation numérique majeure avec notre programme « MAKE IT #1 », mettant en œuvre un système ERP global SAP S/4HANA appelé OPERA. Rejoignez-nous et soyez un acteur clé dans l’élaboration de notre avenir numérique.Aperçu du poste&nbsp;:Êtes-vous passionné par la sécurité et les autorisations SAP&nbsp;? Nous recherchons un expert dynamique en matière de rôles et d'autorisations SAP pour protéger nos systèmes critiques et garantir des opérations transparentes dans l'ensemble de notre organisation mondiale. Vous jouerez un rôle central dans la conception, la mise en œuvre et le maintien de cadres de sécurité robustes au sein de notre environnement SAP S/4HANA, contribuant directement au succès de notre transformation OPERA.Responsabilités clés&nbsp;:<ul><li>Fortifiez notre forteresse numérique&nbsp;: Concevoir et mettre en œuvre une stratégie complète de rôles et d'autorisations SAP pour notre modèle de base S/4HANA, garantissant une sécurité et une conformité optimales.</li><li>Piloter le déploiement mondial&nbsp;: Soutenir le déploiement de rôles et d'autorisations sécurisés dans le cadre de nos projets de déploiement globaux S/4HANA.</li><li>Champion SAP GRC&nbsp;: Posséder la conception et la stratégie SAP de gouvernance, de risque et de conformité (GRC), garantissant des contrôles robustes et une préparation aux audits.</li><li>Diriger avec expertise&nbsp;: Gérer les activités de support par l’intermédiaire de consultants tiers et externes, garantissant une prestation de services de haute qualité.</li><li>Assurer la conformité&nbsp;: Collaborer avec les équipes de conformité pour répondre aux exigences d’audit interne et externe, en protégeant nos données et nos systèmes.</li><li>Innover et améliorer&nbsp;: Améliorez continuellement les processus liés aux rôles, aux autorisations et à la sécurité pour garantir la conformité et l’efficacité du système.</li><li> </li></ul>Ce que vous apporterez&nbsp;:<ul><li>Prouesse technique&nbsp;: Plus de 5 ans d'expérience pratique dans la gestion des autorisations et des rôles SAP S/4HANA, y compris la mise en œuvre, la migration et la gestion.</li><li>Connaissance approfondie de SAP&nbsp;: Expertise dans les modules SAP tels que GRC, FIORI, S/4HANA.</li><li>Expertise GRC&nbsp;: Forte compréhension de SAP GRC et de ses différents modules (SOD, ARM).</li><li>Compétences en résolution de problèmes&nbsp;: Capacité à comprendre les besoins de l'entreprise et à fournir des conseils techniques, avec un esprit rigoureux et analytique.</li><li>Compétences en communication&nbsp;: Excellentes compétences en communication verbale et écrite, avec la capacité de collaborer efficacement à tous les niveaux.</li><li>Esprit global&nbsp;: Expérience de travail dans une entreprise mondiale culturellement diversifiée (souhaitable).</li></ul>Pourquoi rejoindre Imerys ?<ul><li>Faites partie d'une transformation&nbsp;: Jouez un rôle clé dans notre programme de transformation numérique "MAKE IT #1".</li><li>Impact mondial&nbsp;: Travaillez à l'échelle mondiale, en influençant la sécurité SAP dans plusieurs régions.</li><li>Opportunités de croissance&nbsp;: Apprentissage et développement continus dans un environnement dynamique.</li><li>Culture collaborative&nbsp;: Travaillez avec une équipe informatique mondiale talentueuse et solidaire.</li></ul>Emplacement: EMEA (Athènes, Toulouse ou Paris)Prêt à assurer l’avenir avec nous ? Postulez maintenant !

SAP Roles & Authorizations Expert

Part of the Business Area Performance Mineral EMEA (3500 employees, 80 plants, 15 countries &amp; 1,2 billion euros Revenue), the Logistics Project Manager:<ul><li>Is part of the Supply Chain Continuous Improvement &amp; Projects teams of the Business Area, focusing on Logistics continuous improvement projects</li><li>Is the point of contact of the business area for wide projects such as Transwide rollout, DBS EDI/interface, transport pre-billing,...</li></ul>The Logistics Project Manager works hands in hands with the Corporate teams and with the Business Area Logistics colleagues<ul><li>Is referent in his/her field of expertise, ensuring ad hoc training sessions and continuously contributing to the knowledge transfer towards the users</li></ul>ResponsibilitiesProject management&nbsp;<ul><li>Leads continuous improvement projects to improve overall efficiency (both qualitative and quantitative) for the BA or be an active stakeholder for transversal projects across Imerys.</li><li>As a referent for the Business Area Performance Minerals EMEA, is the point of contact &amp; relay for Corporate projects</li></ul>Knowledge sharing &amp; skills development<ul><li>Support the logistics colleagues to be sure that the knowledge is well anchored and ensure needed support</li><li>Ensures knowledge sharing across the Business Area by facilitating regular webinars / good practices sharing events</li><li>Interacts beyond the Performance Minerals EMEA perimeter with the other Business Areas to benchmark and identify new solutions</li><li>Maintain logistics optimization expertise and stay up-to-date with available tools and techniques</li></ul>Analysis<ul><li>Perform analysis or Is involved in the preparation of the data collection and analysis to assess, drive and follow up initiatives</li><li>Design and develop optimized logistics plans to achieve costs savings and/or service improvements in collaboration with the Logistics, Corporate teams, Purchasing teams,...</li><li>Develop customer satisfaction by identifying rooms for improvement for our internal stakeholders, customers in collaboration with sales</li><li>Design reporting tools on the efficiency of the Logistics flows and update / share them.</li></ul>Accountability<ul><li>Logistic costs saving plans implementation</li><li>Logistics plan implementation &amp; update</li><li>Logistics service level monitoring &amp; improvement</li></ul>Competencies and experienceKey competencies<ul><li>&gt;5 years experience in logistics or supply chain positions&nbsp;</li><li>Strong understanding of a logistics organisation</li><li>Continuous improvement mindset and basic tools (5 Whys, Ishikawa, brainstorming, PDCA,A3 …)</li><li>Project management</li><li>Fluent in English, any other language is a plus&nbsp;</li></ul>Soft skills<ul><li>Problem solver &amp; facilitator</li><li>Very good communication skills with ability to address a topic at different hierarchical levels</li><li>At ease in a matrix environment with cross functional interactions</li><li>Autonomous, comfortable with remote management&nbsp;</li><li>Rigorous &amp; at ease with data management</li><li>Capacity to drive change and facilitate change management</li><li>Pedagogic&nbsp;</li><li>Very good analytical &amp; IT reasoning skills. (TMS, SAP, Google,...)</li></ul>Ideal background/ experience<ul><li>Bachelor or Master with Supply Chain, Logistics or Operations specialization</li><li>Experienced in project management</li></ul>

Θέσεις Εργασίας Ελλάδα, Imerys

collections specialist (french speaker)

Imerys

salesforce lightning developer

Imerys

collections specialist (italian speaker)

Imerys

sap roles & authorizations expert

Imerys

logistics project manager

Imerys