business analyst (quick commerce)

We’re looking for a strategically minded and detail-oriented Business Analyst with a strong commercial mindset to join our QCommerce team. In this role, you’ll play a critical part in driving business growth by transforming complex data into clear, actionable insights. You’ll support and manage high-impact projects, identify key performance gaps, and collaborate across teams to implement solutions that improve efficiency and scale operations. You’ll also take a proactive role in analyzing market trends and competitors, helping to shape initiatives that differentiate our services and unlock new opportunities.

If you’re passionate about combining strategic analysis with hands-on project involvement, and eager to be part of a fast-paced environment where your work directly drives innovation and growth, this is your chance to make a tangible impact at the forefront of quick commerce.

What you’ll do:

• Analyze marketplace data to uncover insights and trends
• Analyze and interpret data to isolate issues/bugs and provides comprehensive route cause analysis
• Design & maintain internal dashboards and reporting tools
• Track and measure KPIs related to product & vendors' performance, customer behavior, and conversion
• Deliver data-driven recommendations to the commercial & ops teams
• Track new product features, updates, and marketplace functionalities released by the DH central team & monitor their adoption statuses in efood platform
• Collaborate with the product and marketing teams to improve user experience and increase seller/buyer engagement
• Conduct competitive and market research to document product gap analysis & competitors' potential growth strategies
• Identify new growth opportunities and test initiatives (e.g. category management,promotions & merchandising strategies)
• Lead and coordinate cross-functional projects across departments aiming to operation excellence.
• Create timelines, track progress, and manage risks of the assigned projects
• Ensure timely execution and communication between involved stakeholders
• Provide project updates and documentation to the commercial leadership