in-store trainer adidas (m/f/d) - full time - factory outlet / spata, greece

Hi, this is the first step in your adidas journey. For more than 70 years we've been creating the best sports gear and inspiring millions of people to change their lives through sport. Our core value is people. adidas is a team of rebellious optimists. We lead an active lifestyle, creating innovations to balance sports and nature, looking at the world without borders or prejudice, and inspiring change in our customers. Retail stores are the first point of contact with our consumers and the heart of adidas brand. Want to be a part of the ride? Join us now!

We kindly invite interested candidates to apply using a CV fully written in English, thank you in advance !

WE OFFER:

• Competitive compensation & rewards (bonuses, referral program, etc.).

• Free uniform sets twice a year.

• Discount on adidas products online and in all own stores.

• Monthly food voucher.

• Private life and medical insurance.

• Pension plan.

• Discount on gym membership.

EMPLOYEES APPRECIATE IN US:

• Supportive team that accompanies you all the way in the company and inspires you to win new challenges.

• Career without borders: the opportunity to grow in retail, office, and distribution center.

• Development opportunities:enrollment in Retail trainer capability program (Brandon Hall Gold Award winner) within 12 months of start date, Line Manager support with access to functional mentoring from a certified retail trainer within local market.

• Modern environment with the highest retail standards and best technologies.

• Embracing culture of diversity, equity, and inclusion.

• Innovations to establish a new era of sport in balance with nature.

WE APPRECIATE IN OUR EMPLOYEES:

• 2 years’ experience in the retail industry ideally in apparel/fashion/footwear or FMCG, with demonstrated exposure to developing others/training background.

• Strong written and verbal communication skills in English, including impactful presentation and facilitation skills. Good MS Office Skills

• Advanced numeracy and literacy, and in-depth knowledge of Retail, Consumer and People KPIs

• Ability to multi-task, efficient and effective in time management

• Ability to develop strong and credible relationships with store team.

YOUR ACTIVITIES:

• This position is base in the adidas Outlet of Spata and directly reports to the Store Manager

• As an in-Store Trainer, you will drive consistency in the delivery and implementation of Retail learning programs that enable a premium consumer experience, support operational excellence and help adidas meet or exceed our business and people objectives. 

Service Culture:

• Role-model service standards and salesfloor leadership skills

• Provide feedback on observed service behaviors of all team members

• Drive daily Team Huddles and Team Captain role on the salesfloor

• Champion consumer NPS and membership initiatives

• Conduct consumer NPS call-backs

• Drive product knowledge transfer to selling behaviors

• Support adoption of consumer facing tools.

Learning Operations:

• Create monthly training calendar with store leadership and local Training team

• Plan and coordinate all learning activities for new and existing team members

• Go-to person in store for adidas retail digital learning platforms

• Guide and support Store Leadership Team on creating and completing learning plans

• Organize and ensure availability of relevant training materials

• Support participant journey in expert and specialists certification programs

• Support learning needs related to campaign launches and events

Learning Delivery

• Facilitate in-person and virtual training sessions

• Co-lead implementation of adidas consumer Service Model (CEI) with Store Leadership

• Deliver service and selling skills training

• Deliver evergreen and seasonal product learning in relevant categories

• Deliver new employee Onboarding program instore and in district(s) if required

• Engage with the learners throughout their digital learning journey