turkish -speaking client relations manager

We are looking for passionate, energetic and self-motivated professionals to join our Client Relations team and provide high quality of client service to clients. This is a great opportunity to be part of a faced-paced and dynamic environment with learning and growing opportunities.

The main responsibilities of the position include:

• Develop and maintain excellent relationships with prospective and existing clients

• Responsible for activating new client leads and following up with potential clients

• Handle client inquiries and ensure that high level service is provided

• Perform personal clientele analysis and take actions as required

• Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients

• Ensure compliance with the company’s legal guidelines and compliance procedures 

• Provide suggestions on system enhancements

• Act in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business development

• Contribute to the team effort by achieving targeted results

• Cooperate effectively with other departments as necessary 

Main requirements:

• Degree in a business-related field

• Client handling experience in the financial services sector is a definite plus

• Fluent Turkish speaker with excellent oral and written skills in English

• Reliable, with integrity of character

• Outstanding communication and interpersonal skills

• Dynamic, innovative and target oriented

• Ability to multitask and prioritize

• Strong computer literacy

• Valid work permit required

Benefit from:

• Attractive remuneration package

• Private health insurance

• Corporate pension fund

• Intellectually stimulating work environment

• Continuous personal development and international training opportunities