english, spanish and portuguese - speaking customer experience officers

We are looking for passionate and self-motivated professionals to join our Customer Experience Team in Montevideo. 

The main responsibilities of the position include:

• Deal with clients’ inquiries via live chat, email and telephone

• Perform personal clientele analysis and taking actions as required

• Handle client inquiries appropriately and ensuring that high level service is provided

• Promote available products and services to clients

• Develop and maintain excellent relationships with prospective and existing clients

• Cooperate effectively with other departments as required

• Contribute to team effort by achieving targeted results

Main requirements:

• Degree in a business-related field

• Client handling experience in the financial services sector is a definite plus

• Fluent Spanish and Portuguese speaker with excellent oral and written skills in English

• Must be able to work weekend shifts

• Ability to multitask and maintain a high-level of organisation

• Outstanding communication and interpersonal skills

• Excellent computer literacy 

Benefit from:

• Attractive remuneration package    

• Transportation allowance

• Intellectually stimulating work environment

• Continuous personal development and international training opportunities

All applications will be treated with strict confidentiality!