product and delivery director

As the Product and Delivery Director in Worldline's payments division, you will play a pivotal role in driving the strategic direction and execution of payment solutions. You will lead product innovation, ensure market acceptance, and manage the end-to-end delivery of cutting-edge payment solutions that address evolving market demands and client needs.

Day-to-Day Responsibilities

1. Strategic Leadership & Innovation

• Lead the innovation pipeline for payment products, ensuring solutions meet evolving customer needs while aligning with Worldline's strategic objectives
• Collaborate with industry partners to assess emerging trends and deliver industry-leading innovative payment solutions
• Establish and execute a comprehensive product acceptance strategy across multiple channels (in-store, online, mobile)

1. Product Development & Acceptance

• Oversee the development of cutting-edge, seamless multi-device payment solutions from conceptualization to market launch
• Ensure flawless execution of product deployments and drive quality improvement to achieve zero-defect scenarios
• Lead cross-functional teams in enhancing product features to improve the customer experience, based on market trends and customer insights

1. Stakeholder Management

• Work with Sales teams to develop go-to-market strategies for new payment solutions
• Cultivate relationships with strategic partners (financial institutions, technology providers) to expand payment ecosystem
• Collaborate with internal teams including Technology, Operations, Compliance and Sales
• Act as a key liaison between business and technical teams

1. Performance Monitoring

• Establish KPIs and metrics to track product performance, acceptance rates, and customer satisfaction
• Monitor operational performance as an integrated aspect of enterprise governance
• Ensure solutions comply with industry regulations and standards, prioritizing customer security and data protection

Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up and show what's next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

• Professional with a Bachelor's degree in Business, Technology or related field; Master's degree is a plus
• Experience of 10+ years in product management, innovation, or relevant roles ideally within the payments industry
• Strong understanding of payment processing, fintech, and emerging payment trends
• Leadership and team management experience
• Excellent communication and stakeholder management skills
• Strategic thinking with hands-on execution capabilities
• Ability to drive innovation in a rapidly changing environment

Perks & Benefits

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide.
• Work with inspiring colleagues and be empowered to learn, grow and accelerate your career.
• Enjoy wide range of benefits: medical insurance, life insurance, pension found.
• Enjoy remote work (50%).
• Enjoy wide range of training through our eLearning platforms (Linkedin Learning, Percipio, Speex, Cross Knowledge).

Shape the evolution

We are pushing towards the next frontiers of payments technology, and we look for big thinkers to join our journey. People with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. And with our empowering culture, strong technology and extensive training opportunities, we help you accelerate your career. Wherever you decide to go. Join our global team of over 18,000 innovators across 40+ countries, and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.