
store manager (wolt market)
Wolt Greece
Αττική
Αττική
Στο χώρο εργασίας
Εμπόριο Λιανικής
Αορίστου
Πλήρης απασχόληση
Περιγραφή Θέσης
The role you are looking at is a part of Wolt Market - our very own grocery stores that deliver unprecedented convenience and world leading customer experience. People across Greece can order their groceries and have them delivered to their doorstep in lightspeed! With Wolt Market, our focus is to find the right products by being customer oriented, offering the fastest delivery available and being the company that changes the future of grocery shopping. This role plays a key part in our growth in Greece.
We are now searching for a full time Store Manager to lead one of our stores in Greece. In this role, you’ll find yourself in a challenging but well supported position. You have a strong influence on how your city operations will look like. We offer a unique opportunity to join one of the fastest growing companies in Europe and have an actual impact on how Wolt Market will look in the coming years.
If you have experience in team leading and enjoy working with a fun group of people, then you might be just the person we are looking for!
What you’ll be doing
You will work closely together with the team, including 2-4 Shift leads which you will guide, coach and develop within the frames of Wolt leadership values. To do this, you will make sure the Shift Leads have the knowledge and right tools to be able to run the store's day-to-day operations smoothly, this might include staying on top of freshness, inventory and stock management. You’ll be responsible for hiring, training, providing daily feedback and also holding 1v1 twice a year to grow the individual, go through performance and set new goals.
Your day-to-day in this role:
- Leading, growing and motivating a team. Creating an environment where your colleagues can do their best work and have fun while working. You’ll get to plan team events with your team - something we aim to do a couple times a year.
- Your main goal will be to consistently improve the way our stores operate with help from the Operations Team. Fast delivery and fluent operations consist of a large field of things, this is one of the key day to day operational tasks you’ll be working with.
- Continuous participating in internal and external meeting
- The role also includes a good collaboration and communication with other functions at Wolt to make sure we have a good selection & right products on sale.
- Monitoring shrink levels and control the amount of food that goes to waste.
- Managing shift scheduling.
- Handling incoming goods and order of the store.
- Overseeing everything the store and colleagues need to enable fast growth. This includes everything from ordering office supplies or IT-devices to a complete set of new fridges.
Our humble expectations
- Leadership experience and demonstrate the ability to motivate others.
- Experience from working in a grocery store is a plus.
- A fast learner with the ability to multitask.
- Proactive and service-minded are words that describe you.
- You have a can do-attitude and enjoy the idea of working in a fast-paced entrepreneurial environment.
- You are able to work both during the day, evenings and weekends.
- Data-driven and analytical, you understand data to help improve and develop.
- A fluent level of English and Greek
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team redefining grocery shopping, then click below to apply and get the conversation going!
We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!
Please note that we do not accept applications coming through email due to GDPR. Make sure to apply through our careers page!
Στο χώρο εργασίας
Εμπόριο Λιανικής
Αορίστου
Πλήρης απασχόληση
Περιγραφή Εταιρείας
We’ve got an idea And it’s a big one
Anything in your city. Delivered to you within minutes. That’s where we’re heading, and we’d love you to help us get there!
A shopping mall at your fingertips
Think of it this way. It’s as if we’re building a shopping mall that fits in your hand. We started with the food court on the top floor, and over time we added groceries and other stores and boutiques.
If you build it, they will come
To pull this off we need glorious products. And that's exactly what we're determined to build. Our tech brings together our customers, courier partners and merchant partners in real time – calculating hundreds of millions of routes every day.
Getting the essentials right
Our story began in Helsinki – the capital of Finland. Low population density, no strong takeaway or delivery culture and high labor costs made it a tough nut to crack. And let’s be honest, the weather didn’t help. But it gave us a chance to focus on the essentials, like building our tech and making our operations as smooth as possible.
Customer experience comes first
From app design to dynamic discovery, our goal is always to offer the best experience. We’re humbled and proud to say our apps have the industry’s highest rating on the App Store (4.8) and Google Play (4.6)*. *Global average as of November 2023
Customer support with heart and soul
We know there are lots of moving parts with real-time deliveries. If something goes wrong, our support team is there to answer in the local language in under 2 minutes. These are real people, ready and waiting to help.
The right way to scale
From day one we built our tech with scaling in mind. This allows us to operate efficiently in small countries with a population of only one million – or in cities with just 10,000 people living in our delivery area.
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