shift lead - wolt market marousi
12 Οκτ 2026 · Wolt Greece
Τι θα κάνεις
- Συνεργάζεσαι στενά με τον Store Manager για την επίτευξη των καθημερινών KPIs
- Διασφαλίζεις την ομαλή λειτουργία του καταστήματος και αναλαμβάνεις τον ρόλο υπεύθυνου σε απουσία του Store Manager
- Επιλύεις ζητήματα που χρειάζεται υποστήριξη η ομάδα
- Παρακολουθείς και διαχειρίζεσαι το φόρτο εργασίας, διοικητικά καθήκοντα και την ομαλή λειτουργία της ομάδας
- Συλλέγεις και συζητάς ανατροφοδότηση (feedback)
- Συμμετέχεις ενεργά στην ανάπτυξη διαδικασιών του καταστήματος
- Διαχειρίζεσαι και ηγείσαι μιας ομάδας 20 ατόμων
Βασικές προϋποθέσεις
- Εμπειρία σε παντοπωλείο/λιανική
- Ικανότητα ηγεσίας ομάδας
- Προσανατολισμός στην εξυπηρέτηση πελατών
- Επίλυση ζητημάτων και διαχείριση φόρτου εργασίας
- Καλή κατανόηση και χρήση αγγλικής γλώσσας
- Συνεργασία με Store Manager
- Ευελιξία σε βάρδιες εργασίας
Παροχές
- Πίστωση Wolt cashback, Πρόγραμμα υποστήριξης εργαζομένων, Εκπαιδευτικά προγράμματα σε όλη τη Wolt, Ετήσιο team budget
Περιγραφή Θέσης
Έχεις εμπειρία σε παντοπωλείο; Διαθέτεις την ικανότητα να εμπνέεις υψηλά πρότυπα εξυπηρέτησης; Αν νιώθεις ότι κάτι τέτοιο θα σου ταίριαζε, τότε σίγουρα θέλουμε να σε γνωρίσουμε! 🤩 Αναζητούμε έναν Υποδιευθυντή για την ομάδα Store Operations (Grocery) σε Wolt Market στo Μαρούσι. Βασικά Καθήκοντα…
Περιγραφή Εταιρείας
We’ve got an idea And it’s a big one
Anything in your city. Delivered to you within minutes. That’s where we’re heading, and we’d love you to help us get there!
A shopping mall at your fingertips
Think of it this way. It’s as if we’re building a shopping mall that fits in your hand. We started with the food court on the top floor, and over time we added groceries and other stores and boutiques.
If you build it, they will come
To pull this off we need glorious products. And that's exactly what we're determined to build. Our tech brings together our customers, courier partners and merchant partners in real time – calculating hundreds of millions of routes every day.
Getting the essentials right
Our story began in Helsinki – the capital of Finland. Low population density, no strong takeaway or delivery culture and high labor costs made it a tough nut to crack. And let’s be honest, the weather didn’t help. But it gave us a chance to focus on the essentials, like building our tech and making our operations as smooth as possible.
Customer experience comes first
From app design to dynamic discovery, our goal is always to offer the best experience. We’re humbled and proud to say our apps have the industry’s highest rating on the App Store (4.8) and Google Play (4.6)*. *Global average as of November 2023
Customer support with heart and soul
We know there are lots of moving parts with real-time deliveries. If something goes wrong, our support team is there to answer in the local language in under 2 minutes. These are real people, ready and waiting to help.
The right way to scale
From day one we built our tech with scaling in mind. This allows us to operate efficiently in small countries with a population of only one million – or in cities with just 10,000 people living in our delivery area.
Περιγραφή Εταιρείας
We’ve got an idea And it’s a big one
Anything in your city. Delivered to you within minutes. That’s where we’re heading, and we’d love you to help us get there!
A shopping mall at your fingertips
Think of it this way. It’s as if we’re building a shopping mall that fits in your hand. We started with the food court on the top floor, and over time we added groceries and other stores and boutiques.
If you build it, they will come
To pull this off we need glorious products. And that's exactly what we're determined to build. Our tech brings together our customers, courier partners and merchant partners in real time – calculating hundreds of millions of routes every day.
Getting the essentials right
Our story began in Helsinki – the capital of Finland. Low population density, no strong takeaway or delivery culture and high labor costs made it a tough nut to crack. And let’s be honest, the weather didn’t help. But it gave us a chance to focus on the essentials, like building our tech and making our operations as smooth as possible.
Customer experience comes first
From app design to dynamic discovery, our goal is always to offer the best experience. We’re humbled and proud to say our apps have the industry’s highest rating on the App Store (4.8) and Google Play (4.6)*. *Global average as of November 2023
Customer support with heart and soul
We know there are lots of moving parts with real-time deliveries. If something goes wrong, our support team is there to answer in the local language in under 2 minutes. These are real people, ready and waiting to help.
The right way to scale
From day one we built our tech with scaling in mind. This allows us to operate efficiently in small countries with a population of only one million – or in cities with just 10,000 people living in our delivery area.