category manager (wm) (fixed-term contract)
Wolt Greece
Αττική
Αττική
Φυσική παρουσία
Διοίκηση Επιχειρήσεων
Αορίστου
Πλήρης
Περιγραφή Θέσης
The role you are looking at is a part of Wolt Market - our very own grocery stores that deliver unprecedented convenience and world leading customer experience. People across 21 countries can order their groceries and have them delivered to their doorstep at lightspeed!
Reporting to the Head of Category Management of Wolt Market Greece, the Category Manager is responsible for building and managing the assortment and trading plan, including pricing and promotions. The role also involves developing strong relationships with suppliers and taking full ownership of category performance across assigned categories in the Greek market.
The Category Manager works closely with Wolt Market stores to ensure the right assortment on every location, Content team, and Supply Chain to ensure that there is always stock. The person also works with retail partners to ensure constant optimisation of trading performance. Other key stakeholders include operations, marketing, and data teams to define and develop all necessary reporting, data models, tools and products to drive category performance in local stores.
You’ll get a lot of help and support on the way, but are also expected to be an amazing independent manager with an exceptional ability to execute every single day. We’re offering a fixed-term opportunity until May 2027 that will create a long-lasting impact, along with a competitive salary and Wolt benefits.
What you’ll be doing:
Having full ownership of assigned category performance, including forecasting, monitoring, reporting on the business.
Contributing to driving projects and trading strategy to achieve business goals.
Defining and continuously updating Wolt Market’s assortment at a store level to meet customer needs and optimise order economics.
Leading effective negotiations with suppliers to establish joint goals, improve cost structure, and sustainably grow the P&L.
Influencing the design of the categories, as well as contributing to new product groups and improving the customer experience to deliver growth.
Creating business plans for new opportunities and developing and executing project plans for the launch of new features, incorporating merchandising and pricing strategies.
Working cross-functionally with counterparts across in-stock management, marketing, finance, and retail systems to operate and grow the business.
Continually improving and automating manual processes to enable the team to scale better as the business grows.
Our humble expectations
Three (3) years of solid experience in category management, with a proven track record of delivering results.
Background in online grocery, traditional grocery retail, or e-commerce, ideally in fast-paced or scaling environments.
Strong communication skills and experience in negotiating with both internal and external stakeholders.
Excellent analytical skills.
Ability to think both strategically and operationally, with strong attention to detail.
Professional English and Greek is a must
Φυσική παρουσία
Διοίκηση Επιχειρήσεων
Αορίστου
Πλήρης
Περιγραφή Εταιρείας
We’ve got an idea And it’s a big one
Anything in your city. Delivered to you within minutes. That’s where we’re heading, and we’d love you to help us get there!
A shopping mall at your fingertips
Think of it this way. It’s as if we’re building a shopping mall that fits in your hand. We started with the food court on the top floor, and over time we added groceries and other stores and boutiques.
If you build it, they will come
To pull this off we need glorious products. And that's exactly what we're determined to build. Our tech brings together our customers, courier partners and merchant partners in real time – calculating hundreds of millions of routes every day.
Getting the essentials right
Our story began in Helsinki – the capital of Finland. Low population density, no strong takeaway or delivery culture and high labor costs made it a tough nut to crack. And let’s be honest, the weather didn’t help. But it gave us a chance to focus on the essentials, like building our tech and making our operations as smooth as possible.
Customer experience comes first
From app design to dynamic discovery, our goal is always to offer the best experience. We’re humbled and proud to say our apps have the industry’s highest rating on the App Store (4.8) and Google Play (4.6)*. *Global average as of November 2023
Customer support with heart and soul
We know there are lots of moving parts with real-time deliveries. If something goes wrong, our support team is there to answer in the local language in under 2 minutes. These are real people, ready and waiting to help.
The right way to scale
From day one we built our tech with scaling in mind. This allows us to operate efficiently in small countries with a population of only one million – or in cities with just 10,000 people living in our delivery area.