area manager (wm)
12 Οκτ 2026 · Wolt Greece
Τι θα κάνεις
- Υποστηρίζεις ομάδα Store Managers και Store Team Leads.
- Διαχειρίζεσαι λειτουργίες καταστημάτων από παραγγελία έως παράδοση.
- Βελτιώνεις συνεχώς την ασφάλεια, ποιότητα, εμπειρία πελάτη και παραγωγικότητα.
- Διατηρείς ομάδα η οποία είναι φιλόδοξη και παρακινημένη.
- Προσλαμβάνεις και εκπαιδεύεις νέους ηγέτες καταστημάτων.
- Παρέχεις καθημερινή ηγεσία και καθοδήγηση σε ηγέτες και συνεργάτες καταστημάτων.
- Δημιουργείς προγράμματα βαρδιών και πρωτοβουλίες βελτίωσης διαδικασιών.
- Αναλύεις προβλέψεις ζήτησης και καθορίζεις ανάγκες παραγωγικότητας.
- Αναπτύσσεις βέλτιστες λειτουργίες καταστημάτων σε συνεργασία με τη διοίκηση.
Βασικές προϋποθέσεις
- Διαχείριση λειτουργιών σε λιανική ή διανομή.
- Ηγεσία ομάδας σε περιβάλλον καταστημάτων.
- Αναλυτικές ικανότητες και χρήση Excel.
- Διγλωσσία στα Αγγλικά και Ελληνικά.
- Πρόσληψη και εκπαίδευση προσωπικού.
- Βελτίωση διαδικασιών και change management.
- Βελτιστοποίηση εμπειρίας πελάτη.
- Συμμόρφωση ασφάλειας και έλεγχος ποιότητας.
- Διαχείριση παραγωγικότητας.
Περιγραφή Θέσης
As a Wolt Market Area Manager you have ownership of supporting a team of 6-8 Store Managers and Store Team Leads and together running a world-class grocery delivery operation. You are leading everything related to how operations take place and are responsible for finding and setting up targets…
Περιγραφή Εταιρείας
We’ve got an idea And it’s a big one
Anything in your city. Delivered to you within minutes. That’s where we’re heading, and we’d love you to help us get there!
A shopping mall at your fingertips
Think of it this way. It’s as if we’re building a shopping mall that fits in your hand. We started with the food court on the top floor, and over time we added groceries and other stores and boutiques.
If you build it, they will come
To pull this off we need glorious products. And that's exactly what we're determined to build. Our tech brings together our customers, courier partners and merchant partners in real time – calculating hundreds of millions of routes every day.
Getting the essentials right
Our story began in Helsinki – the capital of Finland. Low population density, no strong takeaway or delivery culture and high labor costs made it a tough nut to crack. And let’s be honest, the weather didn’t help. But it gave us a chance to focus on the essentials, like building our tech and making our operations as smooth as possible.
Customer experience comes first
From app design to dynamic discovery, our goal is always to offer the best experience. We’re humbled and proud to say our apps have the industry’s highest rating on the App Store (4.8) and Google Play (4.6)*. *Global average as of November 2023
Customer support with heart and soul
We know there are lots of moving parts with real-time deliveries. If something goes wrong, our support team is there to answer in the local language in under 2 minutes. These are real people, ready and waiting to help.
The right way to scale
From day one we built our tech with scaling in mind. This allows us to operate efficiently in small countries with a population of only one million – or in cities with just 10,000 people living in our delivery area.
Περιγραφή Εταιρείας
We’ve got an idea And it’s a big one
Anything in your city. Delivered to you within minutes. That’s where we’re heading, and we’d love you to help us get there!
A shopping mall at your fingertips
Think of it this way. It’s as if we’re building a shopping mall that fits in your hand. We started with the food court on the top floor, and over time we added groceries and other stores and boutiques.
If you build it, they will come
To pull this off we need glorious products. And that's exactly what we're determined to build. Our tech brings together our customers, courier partners and merchant partners in real time – calculating hundreds of millions of routes every day.
Getting the essentials right
Our story began in Helsinki – the capital of Finland. Low population density, no strong takeaway or delivery culture and high labor costs made it a tough nut to crack. And let’s be honest, the weather didn’t help. But it gave us a chance to focus on the essentials, like building our tech and making our operations as smooth as possible.
Customer experience comes first
From app design to dynamic discovery, our goal is always to offer the best experience. We’re humbled and proud to say our apps have the industry’s highest rating on the App Store (4.8) and Google Play (4.6)*. *Global average as of November 2023
Customer support with heart and soul
We know there are lots of moving parts with real-time deliveries. If something goes wrong, our support team is there to answer in the local language in under 2 minutes. These are real people, ready and waiting to help.
The right way to scale
From day one we built our tech with scaling in mind. This allows us to operate efficiently in small countries with a population of only one million – or in cities with just 10,000 people living in our delivery area.