amoh, a luxury collection resort, rhodes | night auditor

AMOH, a Luxury Collection Resort, Rhodes by Marriott International, operated by Wavemaker Hospitality, a Group with 45 years of expertise in hospitality and a rich portfolio of brands with over 50 hotels, is a luxurious, rare, and captivating gem in one of the most extraordinary places in the world. A mythical resort on a private peninsula near the ancient town of Lindos in Rhodes. In this place shaped by myths and history, we are seeking individuals with a passion for growth.

Become part of our dynamic team, contributing to the creation of refined experiences through authentic hospitality, the promotion of cultural heritage and the love for gastronomy.

As a Night Auditor, you will play a critical role in ensuring our hotel's smooth and efficient operation during the overnight hours. Your responsibilities encompass a range of financial, operational, and guest service duties in line with Marriott Luxury Collection values.

Responsibilities

• Conduct accurate and detailed audits of daily financial transactions, including room charges, adjustments, and revenue postings.

• Reconcile and balance all hotel accounts, ensuring precision and adherence to accounting standards.

• Facilitate guest check-ins and check-outs during the night shift, providing a seamless and welcoming experience.

• Collaborate with other departments to meet specific guest requests and preferences.

• Generate and distribute nightly reports to the management team, summarizing key financial and operational metrics.

• Maintain accurate and up-to-date records of all transactions and activities during the night shift.

• Proficiently navigate and utilize hotel management systems, point-of-sale systems, and related software.

• Demonstrate flexibility in handling unexpected situations and adapting to changing circumstances.

• Ensure compliance with internal audit procedures and external regulations governing the hotel industry.

• Address guest concerns or issues promptly and professionally, seeking effective resolutions.

Requirements

• Minimum of 2 years of experience in a night audit, accounting, or related role within the hospitality industry.

• Familiarity with hotel operations, financial transactions, and night shift responsibilities.

• Excellent communication and interpersonal skills, with the ability to interact effectively with guests, staff, and other stakeholders.

• Strong organizational, time-management skills, problem-solving and decision-making skills, with the ability to handle complex and/or escalated guest issues and find creative solutions

• Knowledge of hospitality industry best practices, including customer service and guest experience.

• Proficient in English, additional languages a plus.

• Strong computer skills, including proficiency in MS Office and in PMS systems (e.g., Opera).

Benefits

• Competitive salary and other benefits (as per local legislation)

• Advanced opportunities for professional growth

• Accommodation (if necessary) and board

• Participation in educational programs

• Diverse and multicultural environments

• Professional skills development