information technology officer

The University of Nicosia invites applications for the role of Information Technology Officer for our upcoming Athens campus. This role is essential for maintaining the integrity and performance of the campus’s IT infrastructure and ensuring the delivery of reliable, secure, and efficient technological support to all users.

*Subject to meeting all regulatory and legal requirements in Cyprus and Greece.

Key Responsibilities:

Technology Infrastructure Management:

• Oversee the management and maintenance of the Athens campus IT systems, including networks, hardware, and software.
• Install, upgrade, and maintain computer systems, including servers and workstations, network equipment, and technology platforms.
• Define technical specifications for equipment and oversee procurement processes.

User Support and Training:

• Provide timely technical support and training to staff and faculty.
• Resolve IT issues and ensure optimal user satisfaction.
• Assist users in maximizing effective use of systems and tools.

Cybersecurity and Policy Compliance:

• Implement, enforce, and monitor data protection policies and IT security protocols.
• Ensure systems are compliant with regulatory and university-wide IT standards.

Budget and Performance Oversight:

• Manage the IT budget and track expenditures.
• Monitor performance indicators, suggest improvements, and manage service-level objectives.

Qualifications:

Education:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Master’s degree is preferred.

Experience:

• At least 3 years of experience in IT systems management or user support roles.

Skills and Competencies:

• Proficiency in networking, system administration, and troubleshooting.
• Strong project coordination and vendor negotiation skills.
• Fluency in Greek and English.

Personal Attributes:

• High level of integrity, accuracy, and professionalism.
• Problem-solving mindset with the ability to work under pressure.
• Commitment to service excellence in an academic environment.