operations manager

UNISON Human Resources SA, a consulting company in HR recruiting, seeks to recruit, on behalf of its client, operating in the catering industry:

Operation Manager

Location: Athens

Code: ORM/25

Key Responsibilities:

·         Develop and implement operational policies and procedures for efficient operations.

·         Enhance systems, processes, and best practices.

·         Manage day-to-day operations, overseeing the operations team and department.

·         Ensure organizational processes comply with legal regulations and standards.

·         Uphold health and safety guidelines and enforce compliance.

·         Handle budgets, forecasting, and resource allocation to meet strategic goals.

·         Collaborate cross-departmentally to align operations with organizational objectives.

·         Implement quality assurance measures for products/services and monitor production KPIs.

·         Enhance customer service quality and satisfaction.

·         Analyze data to identify process improvement opportunities and cost savings.

·         Optimize workflows and processes for efficiency and cost-effectiveness.

·         Stay updated on industry trends and best practices.

·         Integrate new technologies and business processes as needed.

·         Maintain service operations to ensure sustainability.

Candidate profile:

·         3-5 years of experience in a luxury restaurant

·         Bachelor’s degree in business administration

·         Master’s degree will be considered an asset

·         Excellent knowledge of English.

·         Excellent PC Skills use of MS Excel, MS PowerPoint and MS Word.

·         Team Player

·         Coordination and Problem-Solving skills

·         Good Communication and Relationship skills

·         Organizational skills

·         Ability to operate under pressure and deadlines

We offer:

·         Competitive remuneration package based on qualifications and experience

·         Challenging working environment

·         Opportunity for career development