sales consultant for home sector technogym

As part of our continuous growth, we are currently seeking to recruit a

Teleseller for home sector TECHNOGYM 

Brief Description

The Sales Consultant is responsible to start, process and conclude all sale requests that do not require physical presence and/or client meeting, by communicating with the clients over the phone or via email. The Sales Consultant's purpose is to create a long-term relationship with our customers, handle all requests from new and/or existing customers guaranteeing follow-up activities. 

Key Responsibilities

·       Manages inbound calls (customers for all segments BTB/BTC) delivering a unique selling experience while understanding their needs and offering the right solution to reach the customer's satisfaction.

·       Manages outbound calls to generate new business opportunities.

·       Supports our sales force on the field scheduling visits.

·       Manages and nurtures the CRM Database to ensure information is accurate and up to date.

·       Collects and shares adequate market feedback with relevant departments.

·       Oversees the process from order to installation checking customer satisfaction and upselling additional products or services where applicable.

·       Checks cases, Instagram requests, e-shop orders.

·       Sends quotes, prices, catalogues, product specifications, sales term agreements, packing dimensions etc.

·       Arranges, manages, organizes, and supervises delivery of orders.

·       Collaborates with Supply Chain responsible for handling stock and product availability – imports.

·       Introduces After Sales department and proposes service agreements.

·       Attends client meetings, sample products and arranges payment.

·       Collaborate with group’s departments for necessary processes (accounting, purchases,

Requirements

·       Bachelor's degree ideally BA, Finance, Communications, Sales and related.

·       Business development experience.

·       1-2 years of experience in the luxury industry, preferably with a wellness lifestyle.

·       Fluent in the English language.

·       Excellent sales techniques, written & verbal communication, and interpersonal skills.

·       Ability to handle VIP customers.

·       Teamwork in sales-oriented environments.

·       Outstanding negotiation skills with the ability to resolve issues and address complaints and doubts.

·       CRM management – knowledge of Salesforce.com is desirable.

·       Flexibility in working hours (evenings & weekend)

What we offer

·       Competitive compensation based on experience and skill set.

·       A friendly working environment.

·       Opportunities to learn and grow.

·       Discounts on the Group’s brands.