Τι θα κάνεις
- Απαντάς σε εισερχόμενες επικοινωνίες πελατών
- Εκτελείς έρευνα για την παροχή απαντήσεων και επίλυση ζητημάτων πελατών
- Είσαι το πρώτο σημείο επαφής για συνεργάτες διαμονής και επιλύεις βασικά ερωτήματα σχετικά με κρατήσεις και διαθεσιμότητα
- Παρέχεις ακριβείς, έγκυρες και πλήρεις πληροφορίες χρησιμοποιώντας τα σωστά εργαλεία και διαδικασίες
- Εξασφαλίζεις υψηλό επίπεδο υπηρεσιών προς τους συνεργάτες και θετική εμπειρία συνεργασίας
Βασικές προϋποθέσεις
- Ελληνική και Αγγλική γλώσσα
- Γνώση προϊόντος και εξυπηρέτηση πελατών
- Γνώση ηλεκτρονικών υπολογιστών
- Επίλυση προβλημάτων και ικανότητες έρευνας
- Προσοχή στη λεπτομέρεια και διαχείριση χρόνου
- Θετική στάση και προσαρμοστικότητα
- General
Παροχές
- Έμπειρη και υποστηρικτική ηγεσία, ποικιλόμορφος και κοινωνικά ευαίσθητος οργανισμός, ευκαιρίες εξέλιξης και μάθησης, 25 ημέρες ετήσια άδεια, βοήθεια με τη μετεγκατάσταση, ανταγωνιστικό πακέτο αποδοχών και μπόνους απόδοσης.
Περιγραφή Θέσης
Your potential has a place here with TTEC’s award-winning employment experience. As a Greek-English Travel Customer Service Associate in support of Booking.com working on site in Athens, Greece, you’ll be a part of bringing humanity to business. #experienceTTEC Our purpose, team, and company…
Περιγραφή Εταιρείας
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Περιγραφή Εταιρείας
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.