Τι θα κάνεις
- Υποστηρίζεις πελάτες μέσω συνεδριών Customer onboarding στο software
- Εξηγείς τις λειτουργίες του software, ενισχύοντας την αυτοπεποίθηση των πελατών
- Προσαρμόζεις το Coaching στις ανάγκες και το προτιμώμενο στυλ μάθησης κάθε πελάτη
- Παρέχεις υποστήριξη μέσω τηλεφώνου, chat και email
Βασικές προϋποθέσεις
- Άριστη γνώση Ολλανδικών και Αγγλικών
- Εξοικείωση με software και αντιμετώπιση τεχνολογικών προβλημάτων
- Εργαλεία διαμοιρασμού οθόνης, συμβουλευτική για λειτουργίες software και παρουσιάσεις software
- Coaching και δεξιότητες παρουσίασης
- Επικοινωνία, προσαρμοστικότητα και εξυπηρέτηση πελατών
- Προσοχή στη λεπτομέρεια
Παροχές
- 25 ημέρες ετήσιας άδειας, εξαιρετικές εγκαταστάσεις στην Αθήνα, ανταγωνιστικές αποδοχές, δυνατότητες performance bonus, παροχές, εκπαίδευση και ευκαιρίες επαγγελματικής εξέλιξης.
Περιγραφή Θέσης
Your potential has a place here with TTEC’s award-winning employment experience. As a Dutch-speaking Automotive Onboarding Specialist working at our state-of-the-art location in Athens, Greece, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our…
Περιγραφή Εταιρείας
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Περιγραφή Εταιρείας
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.