service coordinator
TNL Group
Πειραιάς
Πειραιάς
Στο χώρο εργασίας
Ναυτιλία
Αορίστου
Πλήρης απασχόληση
Περιγραφή Θέσης
Our team comprises highly specialized and seasoned office and technical personnel who play a vital role in accomplishing ambitious goals and augmenting our capacity to better serve our clientele. Reflecting our dynamic ethos, we are currently in search of enthusiastic and dynamic individuals to join us as "World Service Coordinator Assistants."
As a part of the Service Coordination Team, the new colleagues will primarily be responsible for:
- Managing and coordinating quotations and orders following established procedures, customer directives, Regulations, and Standards.
- Acting as a liaison between customers and the technical network partners of the company.
- Ensuring the utmost quality and prompt response times for quotations and orders.
- Actively pursuing follow-ups on quotations with customers and providing feedback to supervisors.
- Collaborating with Sales and Logistics departments to ensure smooth progress in work whenever necessary.
Requirements:
- A minimum of one year of proven experience in the Shipping Industry, preferably within the Marine Electronics domain.
- Proficiency in technology and English. Previous familiarity with the SoftOne ERP system would be advantageous.
- Excellent communication skills, with a strong emphasis on teamwork and collaboration.
- Demonstrated dedication to delivering exceptional customer service and maintaining a solid work ethic.
- Eagerness to learn and develop professionally.
Benefits:
TNL Group offers an excellent working environment that fosters team spirit, cooperation, and continuous learning. Remuneration is in line with market standards and the candidate's qualifications. Education and continuous personal improvement are significant priorities for the company, ensuring alignment with technological evolution and maintaining a high growth rate and strategic position.
Στο χώρο εργασίας
Ναυτιλία
Αορίστου
Πλήρης απασχόληση
Περιγραφή Εταιρείας
The evolution of TNL has always been driven by a clear purpose: to offer practical, high-standard solutions that meet the real-world challenges of modern shipping. With the integration of Telemar into our structure and the strategic backing of Marlink, we are now building on this foundation with greater scale, consistency, and technological depth, reinforcing our position as a key player in the digital transformation of the maritime sector.
At TNL Group, we proudly stand as The Navigation Leaders in the South-Eastern European shipping market. Since our establishment in 2002, we have grown steadily, guided by the goal of becoming the Single Point of Contact for shipowners and operators in need of reliable, high-quality, and budget-adaptive marine electronics support. Our approach is rooted in three key values: Understanding, Innovation, and Professionalism. These principles shape the way we operate, the way we serve, and the way we grow, ensuring that every solution we deliver is tailored, future-ready, and built on trust.
Currently based in Greece and Cyprus, our operations now form an integral part of the global Telemar servicing network, adding significant value through expanded reach and enhanced service capabilities. This integration fulfills our strategic vision of growth by connecting local expertise with a worldwide infrastructure, enabling us to deliver faster, more comprehensive support and solutions across new markets and customer segments.
TNL offers a full range of bridge system solutions—not only covering Navigation, Communication, and Safety, but also providing comprehensive technical support for both onboard and remote operations. Our integration with Telemar has significantly upgraded our digital capabilities, enhanced compliance services, and expanded our engineering network, enabling faster and more effective responses across diverse markets.
Our team of highly skilled professionals, covering all necessary disciplines, is at the core of our operations. Their expertise and commitment enable us to respond rapidly, act decisively, and support our partners under any conditions—whether onshore or offshore, routine or urgent.
From the beginning, our vision has been one of continuous progress: step-by-step improvement, technological innovation, and thoughtful diversification in response to market needs. With the support of Telemar and Marlink, this vision is now extending into new dimensions: from enhanced digital bridge integration to smarter vessel management and beyond.
Our mission is simple and focused: to deliver consistent, high-quality service to our clients, tailored to both project-based needs and long-term support. Fast, dependable, and always aligned with the industry's highest standards.
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